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Aqualuna Boutique Hotel by Xperience Hotels

Certificate of Excellence
Av. 10 Con Calle 14 | Col. Centro, Playa del Carmen 77710, Mexico
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1 room 1 guest
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Aqualuna Boutique Hotel by Xperience Hotels
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324 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Aqualuna Boutique Hotel by Xperience Hotels
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Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 3, 2015

Overall, it is an "ok" place - clean, centrally located, friendly staff. However it is far from what it should be for the prices they charges - rooms are tiny, water pressure nonexistent, internet very slow and available only in common area, and walls extremely thin. In a town with so many options, you can definitely do better

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 24, 2014 via mobile

Only one block away from Coco Bongo and also one block from 5th Ave... This place was totally inexpensive and service and hospitality a solid 5 stars! They trully made my wife and I feel right at home :) #AquaLuna #PlayaDelCarmen #WillBeBack #LoveThisPlace #TillWeNeetAgain

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Tel Aviv, Israel
1 review
5 of 5 stars Reviewed November 10, 2014

Two minute walk from the coco bongo, air conditioned rooms, very clean and kind staff made our visit at the Aqualuna great. we stayed for 2 nights and left to Cosomel. on our way back we returned to this hotel with no second thoughts. Thank you!

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 18, 2014

Very clean, good staff, great location, and value for money. We had a wonderfull time. Its a small intimite hotel, no pool but the beach is close. Very relaxing and has a computer for the use of the costumers

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 12, 2014

Great hotel for backpackers who want to stay in playa del carmen and get the best value for their money, as opposed to other hotels and hostels around. It's located near the Coco Bungo and close to the beach. The staff did more than enough for us and all of them were nice and pleasent.

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London, United Kingdom
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed October 3, 2014

Stayed with my husband for 4 days, super friendly staff. The hotel is deceptive from the outside, walking in through the lobby you'll feel you are on Santorini island with beautiful plants and small walkways. The decor is white and blue. Room was spotless, clean sheets and fluffy pillows. Because the hotel is in a corner of 2 crossing streets,... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 25, 2014

For the price you can't beat this location . Steps away from the clubs and 5 min away from the beach . The staff is very experienced and helpful from recommending a great restaurant to daily adventures . Only thing I would hope they change is the internet signal and the beds ( very firm) but some people might like... More 

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Basel, Switzerland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 4, 2014

+++ The Aqualuna Hotel is well situated in walking distance to the beach. +++ The staff was super friendly and helpful. +++ The room was very clean. - We had our room on the groundfloor. They played music all day and you can hear the sax-sound you know from elevators inside your room. - If you want to sleep in... More 

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naples
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 29, 2014

I have been in this small hotel twice, last year and two years ago so my review is long due! I'll go there again as soon as I'll have the chance. The staff is friendly, polite, helpful and very professional at the same time. I loved the rooms (I have stayed in three different ones), the decoration, the cleanliness, the... More 

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Washington DC
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 7, 2014

This is a great option close to downtown Playa. It puts you within walking distance of everything you could want to get to. The staff is very friendly and helpful. We stayed in the "mini-suite," and really enjoyed sitting on our balcony. The room was clean and huge, with a very large bathroom -- with almost enough space to hang... More 

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