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Aqualuna Boutique Hotel by Xperience Hotels

Certificate of Excellence
Av. 10 Con Calle 14 | Col. Centro, Playa del Carmen 77710, Mexico
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315 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Mexico City, Mexico
1 review
5 of 5 stars Reviewed 1 week ago

This hotel has great attention to detail to the guests, always have hosts who treat you like family and the place it has facilities very consistent with the beach. I love that are very responsible with environmental care, without a doubt an excellent choice .

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London, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a week in June 2015. Since I wasn't going to spend too much time in the hotel during my stay I chose Aqualuna mainly because it was cheap and centrally located. It certainly was both those things but also had great service to boot! I arrived at 8am in the morning and obviously my room wasnt... More 

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Galveston, Texas
Level Contributor
37 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Aqualuna hotel is small with only 12 rooms. This is my second visit and I have been happy both times. The rooms are basic but the beds are comfortable with very nice sheets. The television and air conditioning works great. Each room also has a ceiling fan and walk in shower. Coffee is provided in the common outdoor area. The... More 

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Toronto, Canada
Level Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed April 3, 2015

This little boutique hotel has a Santorini feel to it with blue and white deco. It's not a fancy place but the location is perfect - within walking distance to the 5th Ave and beaches and yet away from the hustle and bustle. The staff is super friendly and speaks good English. If you book the room + breakfast package,... More 

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Austin
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7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 15, 2015

Aqualuna is in a great location, right in the heart of Playa del Carmen! We stayed here for a long weekend and enjoyed our visit. The rooms were clean and spacious and the cleaning service did an excellent job every day. The hotel is close to most everything you'll want to see/do in Playa. We were blocks away from the... More 

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Inverloch, Victoria, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 6, 2015

Although the rooms were basic, they were adequate. I was sick on arrival and they had a Doctor organised within 15 minutes. They were very thoughtful and helpful. This property was Central to all of Playa del Carmen.

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Farmville, North Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed February 1, 2015

Very clean hotel. Friendly staff, low noise level for a Playa hotel. Terrific location. A great value for the money. Be sure to visit El Fogon for local dining. Many dining options within easy walking distance.

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Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 3, 2015

Overall, it is an "ok" place - clean, centrally located, friendly staff. However it is far from what it should be for the prices they charges - rooms are tiny, water pressure nonexistent, internet very slow and available only in common area, and walls extremely thin. In a town with so many options, you can definitely do better

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 24, 2014 via mobile

Only one block away from Coco Bongo and also one block from 5th Ave... This place was totally inexpensive and service and hospitality a solid 5 stars! They trully made my wife and I feel right at home :) #AquaLuna #PlayaDelCarmen #WillBeBack #LoveThisPlace #TillWeNeetAgain

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Tel Aviv, Israel
1 review
5 of 5 stars Reviewed November 10, 2014

Two minute walk from the coco bongo, air conditioned rooms, very clean and kind staff made our visit at the Aqualuna great. we stayed for 2 nights and left to Cosomel. on our way back we returned to this hotel with no second thoughts. Thank you!

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