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All 198 Playa del Carmen hotels

Aqualuna Boutique Hotel by Xperience Hotels

2.5 of 5 Hotel   |   Av 10 Corn. calle 14 | Col. Centro, Playa del Carmen 77710, Mexico
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Ranked #51 of 198 hotels in Playa del Carmen
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed March 7, 2014
racey555 eagan
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256 people have reviewed this hotel

Traveler rating
    154
    77
    18
    3
    4
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23
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34
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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English first
eagan
2 reviews
4 of 5 stars Reviewed March 7, 2014

This property is very nicely located, one block off 5th on 10th ave. It is also very close to the Mega which makes it also easy to get items you might want for the room refrigerater. The room was very nice (room 18) and I felt like I had a lot of privacy. Slight noice from 22nd but nothing significant.... More

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Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 3, 2014

We stayed here for three nights, in rooms 7 and 10. There was some kind of mix-up and we had to move rooms after our first night, but the staff made this as easy as possible for us. We didn't have any difficulty sleeping in either room. There wasn't any noise with the windows closed in both bedrooms. You could... More

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Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 7, 2014 via mobile

Stayed in room 12 which is a "suite". Nice large room, queen size bed with a safe and small fridge. Wonderful staff, very attentive to our needs as a couple on our 28th anniversary trip. As others have commented, free continental breakfast a few blocks away at a sister hotel. Only complaint: Coco Bongo club is a block away with... More

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Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 22, 2014

This small boutique hotel is located a short and easy walk away from the beach and main shopping and restaurant area, but is just far enough away from the noise to get a good night’s sleep. They offer free wifi as well as free coffee and tea and free beach towel hire. It would perhaps have been better to have... More

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Basel, Switzerland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 19, 2013

The hotel is perfectly located only 1min away from the 5th avenue with a lot of bars and restaurants. To the beach it is about 5min and the hotel works together with two beach-clubs where you can use the umbrellas and sunbeds for free (ask at the reception for vouchers). The rooms are clean, they include a TV/Safe/Beachtowels and from... More

Was this review helpful? Yes 1
Green Bay, Wisconsin
Top Contributor
73 reviews 73 reviews
24 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 6, 2013

We arrived to the small, local hotel and had a bit of an issue finding it. We checked in and were initially put in the incorrect room and were moved across the way to our actual room, no big deal. The first thing I noticed was the VERY unique atmosphere. It was like you were indoors, but you were outdoors.... More

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Sierra Madre, California
Senior Reviewer
8 reviews 8 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 30, 2013

I stayed here in october 2013 for 6 nights and the hotel had everything I needed. The location is great! One block to 5th ave, a 5-10 minute walk to the pier and bus station, and one block to Coco Bongo. There was coffee, tea, and filtered water in the common area as well as a computer anyone could use.... More

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Villahermosa, Mexico
1 review
4 of 5 stars Reviewed October 7, 2013

We stayed only 2 nights but 1 was spent partying! Which was awesome because the hotel is right in front from the heart of Playa del Carmen. Our room was in front of the Coco Bongo and we didn't hear a thing! We had FREE breakfast at their sister hotel: AMAZING! Their shuttle picked us up at the airport: SUPER... More

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Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 28, 2013

We stayed in this hotel after it being arranged/recommended by one of their partner hotels due to lack of availability there, the staff were very friendly and accommodating, great boutique hotel with spacious enough rooms and a cosy little courtyard/garden in the middle. Only had a slight issue with the lock mechanism on our door becoming loose which meant the... More

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Edmonton, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2013

We spent 7 nights in this cozy, clean and friendly hotel which was perfectly located in the centre of Playa del Carmen. The staff was friendly, informative and very helpful. The roomservice was excellent. The hotel offers free coffee, tea and wáter as well free wifi and internet. The breakfast is located in the main hotel, 7 min walk, which... More

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XperienceHotels, Director de Relaciones Públicas at Aqualuna Boutique Hotel by Xperience Hotels, responded to this review

Dear ambassador, We are very grateful that you took the time for writing a valuable feedback about yor stay with us.We are glad to know that the atmosphere of the hotel, its cleanness,our breakfast and the devotion for service our staff work with us made your stay enjoyable. We hope to see you in a near future, Best Regards, Carolina... More

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Additional Information about Aqualuna Boutique Hotel by Xperience Hotels

Also Known As:
Aqualuna Boutique Hotel By Xperience Playa Del Carmen
Aqualuna Boutique Hotel By Xperience
Aqualuna Hotel Playa Del Carmen
Aqualuna Boutique Hotel By Xperience Hotels Riviera Maya/Playa Del Carmen, Mexico
Address: Av 10 Corn. calle 14 | Col. Centro, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#48 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Aqualuna Boutique Hotel by Xperience Hotels 2.5*
Official Description (provided by the hotel):
Aqualuna is a beautiful boutique hotel in the very centre of Playa del Carmen drawing its inspiration from the peculiarity of the architecture of the Greek islands, surrounded by a luxuriant tropical garden typical of the Caribbeans. Strategically located only steps away from the famous 5th avenue, the hotel offers to its guests an intimate yet refined ambiance ideal for relaxation. ... more   less 
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