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All 184 Playa del Carmen hotels »

Riu Palace Riviera Maya

4.0 of 5
Av Xaman-Ha Mza 9 y 10 Lote 1 Int. Fracc. Fase II Solidaridad, Playa del Carmen 77710, Mexico
Hotel amenities
Riu Palace Riviera Maya
Ranked #34 of 184 hotels in Playa del Carmen
4.5 of 5 stars 1945 Reviews
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1,945 reviews from our community

What travelers say about this hotel
  • Very good(95)
  • Pool bar(65)
  • Room service(51)
  • Specialty restaurant(50)
  • Great time(48)
  • Palm trees(44)
  • Musty smell(30)
  • Steak house(29)
  • Main buffet(27)
  • Beach area(24)
Traveler rating
    1,195
    474
    153
    80
    43
Only show reviews for Family (414) | Couples (1,010) | Business (25)
Date Rating
South Wales
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 29, 2012 NEW via mobile
2
people found this review helpful

In a nutshell the place is absolutely lovely! The location is great, the food spot on and in abundance, the entertainers work their socks off and the actual hotel is beautiful. If you walk along the beach to the ferry terminal and then walk to the beach on the other side of the terminal you can get some real nice... More

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Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2012 NEW

Large beach area and plenty of seating on the beach. Short walk along the beach to 5th avenue. Playa del Carmen is a gated community so it is very safe. The food was fantastic for an all-inclusive resort. As others have mentioned, email the resort to book the a la carte restaurants in advance as they have very limited seating.... More

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Hinckley, Ohio
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW

This place Rocks! My wife and I had never experienced a Riu and now we are big fans. The atmosphere was superb. The grounds are meticulously taken care of ( always cleaning/painting etc.) The meals could not have been better. We love to try different items and everything that I tasted was excellent at the buffets. Very fresh and warm... More

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Reviewer
3 reviews 3 reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW
1
person found this review helpful

this was our third visit to this hotel, and again it did not disappoint. the food was even better, but the service was fantastic, the room was excellent, but the staff were outstanding allways a smile and so gracious. We will definately return

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See 2 more reviews by Valsboy for Playa del Carmen
toronto
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 27, 2012 NEW
2
people found this review helpful

Stayed here June 2011 for 5 days with my husband . Arrival was quick no issues at check in room was immaculate marble floors and bathroom large king size bed with a sunk in living room. HUGE BALCONY facing the center of the resort with all it's amazing scenery. Large resort with acceptional service the bartenders all remember your name... More

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Hamilton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 25, 2012 NEW
2
people found this review helpful

I've been a trip advisor member for awhile but just wrote a review for a separate vacation and thought I would keep going. My wife and I went with another couple to this resort based largely on trip advisor reviews. Really liked the place and had a good time. The grounds are immaculate and they are out cleaning the place... More

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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 24, 2012
4
people found this review helpful

There is too much to say about this resort. My bf and I traveled here from May 10th-17th and enjoyed every min of it! Staff truly deserve all the tips you can afford, every corner you turn, someone is there maintaining the grounds so it always looks it's best, food was spectacular, beach/pool nothing short of amazing, service was exceptional,... More

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Miami, Florida
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed May 24, 2012

In here one week and we had a great time! nice pools, nice development nice rooms!

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See 2 more reviews by marthy1112 for Playa del Carmen
Fort Worth, Texas
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 22, 2012
4
people found this review helpful

Just got back from a week stay at the Riu Palace Riviera Maya, everything great you read about this hotel is accurate. First let me start by saying my girlfriend and I are mid 30's, American, and are actually interesting people :) I say this because it seems like most of the reviews I read are from Europeans, which is... More

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Warsaw Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2012
1
person found this review helpful

This was our fourth trip to riveria maya and the Best! This resort is very elegant with rich cherry wood and marble floors, and if you love chandliers you will be in heaven. Its breathtakin! The food was always very good we ate mostly at buffet because it always had great food. They had alot of really good shrimp which... More

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Additional Information about Riu Palace Riviera Maya

  • Riu Palace Riviera Maya Hotel
  • Riu Riviera Maya
  • Riu Palace Riviera
Address: Av Xaman-Ha Mza 9 y 10 Lote 1 Int. Fracc. Fase II Solidaridad, Playa del Carmen 77710, Mexico
Price Range: PLN: $$$

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