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Hotel Riu Palace Riviera Maya

4.0 of 5 Av Xaman-Ha Mza 9 y 10 Lote 1 Int.Fracc. | Fase II Solidaridad, Playa del Carmen 77710, Mexico
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Hotel Riu Palace Riviera Maya
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Hotel Riu Palace Riviera Maya
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3,618 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars NEW

Hotel was very nice, yes there was a slight mildew odour but firstly we don't spend a whole lot of time in the room anyway. After a bit you don't even notice it. The staff of the hotel were excellent. Although we were treated well by all there was a few that definitely stood out. Santos always had a big... More 

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1 review
5 of 5 stars Reviewed yesterday NEW

I have stayed in this riu before 7 years ago. This hotel is excellent. I would recommend any of the riu properties. The palace has the better foods. I stayed at the riu yuca tan in October. Very nice as well. Also the hotel staff is very professional

Was this review helpful? Yes 1
Lawrence, Kansas
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I returned to Riu Palace R.M. For the last week of February. We we here last year and we have stayed in Playacar about 7 or 8 times. Really love it. First the negatives. Emailed the hotel prior to arrival and requested a room top floor,facing courtyard, as far from lobby as possible. Got a room ground... More 

Was this review helpful? Yes 2
Huntley, Illinois
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at the RIU Palace Riviera Maya for 6 nights February 21-27. It was our third time staying at an all-inclusive in Mexico, and our second time at an RIU. It was by far the best place we have ever stayed. The grounds were elegant and well maintained. The service was outstanding. The food was delicious.... More 

Was this review helpful? Yes 8
broomall pa.
Contributor
15 reviews 15 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just spent another wonderful and relaxing week at RIU Riviera Maya. The weather was great. The food as always was excellent. The bar service was very good. The maid service was very good...the room was cleaned each day by noon We walked into Playa De Carmen for the afternoon and saw a lot of new projects underway. The only... More 

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Jerseyville, Illinois
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This resort is absolutely fantastic. It is just beautiful along with all the people that work there, our very favorites were Javier (beach bar) and Mary who was always there at breakfast and lunch to greet you. The beach is so pretty and the lounges under the palm trees were just perfect for relaxing. The buffet was so good and... More 

Was this review helpful? Yes 4
1 review
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We had our wedding on 8/23 at RIU Riveria Maya. The hotel is so gorgeous, wedding coordinator was amazing, bartenders are fun and lively. The beach is flawless. The pool was pretty awesome. So you're asking why only 3 stars?!? The CON: we had 60 ppl come to our wedding and 3 rooms were broken into... This included iPhones, iPads,... More 

Was this review helpful? Yes 14
Birmingham, Alabama
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I were invited to go on a week long trip by a vendor and after thinking about it a minute...Bullfrog and the Misses said Heck yeah! Friends, let me tell you this place was dinner than a frog hair! The pools, the ocean, the food, the service, the food, the lobby, the shows, the food, the activities... More 

Was this review helpful? Yes 4
Evans, Georgia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This resort has an awesome layout and great pool areas. The closeness to Playa del Carmen was great. This whole Playacar area is very well maintained and beautiful. The resort had great pool side activities and beach side lunch cookouts. The staff are great. Always attentive and once they get to know you a little they will have what you... More 

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Kelowna, Canada
Senior Contributor
49 reviews 49 reviews
47 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Not to be confused with the other Riu Palace Mexico just down the road...this one is much nicer. My husband and I spent 2 blissfully, relaxing weeks here at the end of January/beginning of February. Our room was a Superior Junior Suite with a huge king size bed, a separate sitting area with sofa and chair as well as a... More 

Was this review helpful? Yes 10
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Hotel Summarization (Beta)

What travelers say

  • Very good(40)
  • Pool bar(39)
  • Palm trees(23)
  • Specialty restaurant(22)
  • Great time(19)
  • Room service(18)
  • Steak house(17)
  • Lounge chair(12)
  • Beach area(12)
  • Pool area(11)

Additional Information about Hotel Riu Palace Riviera Maya

Address: Av Xaman-Ha Mza 9 y 10 Lote 1 Int.Fracc. | Fase II Solidaridad, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Riviera Maya 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Riu Palace Riviera Maya Hotel Playa Del Carmen
Riu Riviera Maya
Hotel Riu Palace Riviera Maya Playa Del Carmen, Mexico
Hotel Style:
#22 Top resorts Hotel in Playa del Carmen
#24 Luxury Hotel in Playa del Carmen
#26 Romantic Hotel in Playa del Carmen
#26 Spa Hotel in Playa del Carmen
#27 Family Hotel in Playa del Carmen
#29 On the Beach Hotel in Playa del Carmen

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