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Hotel Riu Palace Riviera Maya

4.0 of 5 Av Xaman-Ha Mza 9 y 10 Lote 1 Int.Fracc. | Fase II Solidaridad, Playa del Carmen 77710, Mexico
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Hotel Riu Palace Riviera Maya
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Hotel Riu Palace Riviera Maya
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3,477 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nanaimo, British Columbia
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Returned two days ago from this great resort. Excellenty is the favorite word to describe our holiday experience.Check- in was easy and a nice, clean room with a king size bed awaited us. Full bar, modern bedding , two arm chairs and a stocked bathroom. Spectacular view of the Magnificent grounds, water features, pools and ocean view from our balcony.... More 

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1 review
2 of 5 stars Reviewed yesterday NEW

I've refrained from writing any reviews of all inclusive resorts until I'd gone to a few and had some basis for comparison. We're currently staying at this resort. Summary - fantastic location, great beach, plenty of loungers, overwhelming majority of staff are super friendly and accommodating, food is not fine dining but mainly tasty with wide variety and a step... More 

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St. Louis, MO
Top Contributor
57 reviews 57 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was my second stay at Riu Palace Riviera Maya. This resort is gorgeous, spotlessly clean and the service is excellent. Pros- the Mexican specialty restaurant is delicious. The bartenders and wait staff excellent. The buffet is superior to any other all inclusive I've been to in the area. The beach is wide, beautiful and clean, with plenty of loungers.... More 

Was this review helpful? Yes 2
west virginia
Contributor
11 reviews 11 reviews
11 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 1 week ago

We traveled as a couple to this resort for seven days from Nov. 20-27 2014. It was about 45 min. from Cancun airport. Upon arrival at around 1p.m. we checked in at the front desk with Gaby. We have a Riu card since we have stayed at many other Riu,s in Mexico and Punta Cana so we asked if we... More 

Was this review helpful? Yes 4
Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Have just spent 2 weeks at this lovely hotel. From check in to departure was great. Check in was very quick, with no problems. Rooms were very big and clean with everything we needed, fridge stocked well with soft drinks and beer. Restaurants were superb, with so much choice, especially in the Buffett, can't understand how some people moan, as... More 

Was this review helpful? Yes 2
Commerce Township, Michigan
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We really like this hotel. We have been here at least six times. This a great location. We always walk in to town, which is fun. We also walk around the area and we have always felt safe. The food is great. Every night is something different. We had stone crab, lobster, turkey, anything you could ask for. The room... More 

Was this review helpful? Yes 3
Keewatin, Canada
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Let me begin by saying that the decision to come to Riu Palace was made rather spontaneously to highlight my 70th birthday, and we have no regrets whatsoever. We don't have enough good things to say about the place. Our first-time experience in Mexico began in the chaos of the Cancun airport, in the free-for-all to get in line to... More 

Was this review helpful? Yes 7
Toronto, Canada
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Was a beautiful hotel. Great location, lots of local stuff and city within walking distance. Stayed in a few Riu hotels and they are always big and beautifully maintained. Food was good, lots of selection, fresh fish cooked in front of you. Restaurants were ok but enjoyed the buffet more. Who goes to a steak house in Mexico..? Eat local,... More 

Was this review helpful? Yes 1
Eden Prairie, Minnesota
1 review
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I feel compelled to write my first review after visiting this property based on the other reviews I read before my vacation. Now that I have been to the Riu Palace RM, there are some things I noticed that I never saw in other reviews. The Good: -Wonderful staff and service. All of the employees go out of their way... More 

Was this review helpful? Yes 7
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel was stunning, private beach was beautiful, good location friendly staff! Yummy fresh cocktail.. entertainment is ok not the best but all down to choice. I was a tad worried about booking here after reading some of the bad reviews about the food..... all I gonna say is that the food is very nice and I think the people complaining... More 

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Very good(52)
  • Pool bar(46)
  • Palm trees(30)
  • Specialty restaurant(26)
  • Great time(22)
  • Steak house(21)
  • Room service(21)
  • Beach area(18)
  • Lounge chair(14)
  • Musty smell(14)

Additional Information about Hotel Riu Palace Riviera Maya

Address: Av Xaman-Ha Mza 9 y 10 Lote 1 Int.Fracc. | Fase II Solidaridad, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Riviera Maya 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Riu Palace Riviera Maya Hotel Playa Del Carmen
Riu Riviera Maya
Hotel Riu Palace Riviera Maya Playa Del Carmen, Mexico
Hotel Style:
#24 Top resorts Hotel in Playa del Carmen
#24 Luxury Hotel in Playa del Carmen
#26 Romantic Hotel in Playa del Carmen
#28 Family Hotel in Playa del Carmen
#28 Spa Hotel in Playa del Carmen
#32 On the Beach Hotel in Playa del Carmen

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