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Hotel Riu Palace Riviera Maya

4.0 of 5 Av Xaman-Ha Mza 9 y 10 Lote 1 Int.Fracc. | Fase II Solidaridad, Playa del Carmen 77710, Mexico
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Hotel Riu Palace Riviera Maya
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Hotel Riu Palace Riviera Maya
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3,489 reviews from our community

Traveler rating
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    872
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878
1,766
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Castle Rock, Colorado
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at Riu Macao in Punta Cana last year because it was adults only. It was okay, but not great. This year we traveled to Riu Palace Riviera Maya (RPRM) with our 17 and 20 year old for the first time along with another family. Resort and staff exceeded our expectations. As others have noted, this is an older... More 

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Denver, Colorado
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Traveled with wife and 14 year old daughter and spent 5 days. We had a great time. The buffet food was excellent, with a large assortment of fish, meat and vegetables - especially for people who are vegetarians. The other set-menu resturants also had great service and excellent food. Sevice around the pool area was excellent. I would say the... More 

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Duncan, Oklahoma
Contributor
12 reviews 12 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Riu Palace is a great place. The service is great, the food is great, the beach is great and the room are great. I love having a bar in the room even though I only used it once or twice. My family and I had a wonderful time. Only problem was the transportation took us to the wrong Riu... More 

Was this review helpful? Yes 1
Massachussetts
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spent 7 days at the Palace and had a great relaxing time! The pool was awsome the entertainment staff was fun. We did water arerobics, air gun shooting on the beach, toured the kitchen, played horseshoes and just sat by the pool and had the best service running the drinks back to us in the chairs. Food was excellent at... More 

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Toronto, Canada
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We came back from Riu Palace Riviera Maya yesterday. This was our second trip to Riviera Maya, last time we stayed at Grand Bahia Principe and we loved it. This time we wanted to experience Riu hotels and we didn’t like it much. The resort is pretty small compare to Grand Bahia Principe. We didn't upgrade our room as we... More 

Was this review helpful? Yes 3
Manchester, United Kingdom
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for my sixtieth and our 40th wedding anniversary , check in was very quick, reception staff very pleasant and always helpful. Our room was 2125 lovely and quiet except for one night which was rather rowdy but that was noise was coming from the hotel next door and not ours, apart from that one night we had no... More 

Was this review helpful? Yes 3
Nanaimo, British Columbia
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Returned two days ago from this great resort. Excellenty is the favorite word to describe our holiday experience.Check- in was easy and a nice, clean room with a king size bed awaited us. Full bar, modern bedding , two arm chairs and a stocked bathroom. Spectacular view of the Magnificent grounds, water features, pools and ocean view from our balcony.... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I've refrained from writing any reviews of all inclusive resorts until I'd gone to a few and had some basis for comparison. We're currently staying at this resort. Summary - fantastic location, great beach, plenty of loungers, overwhelming majority of staff are super friendly and accommodating, food is not fine dining but mainly tasty with wide variety and a step... More 

Was this review helpful? Yes 2
St. Louis, MO
Top Contributor
57 reviews 57 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my second stay at Riu Palace Riviera Maya. This resort is gorgeous, spotlessly clean and the service is excellent. Pros- the Mexican specialty restaurant is delicious. The bartenders and wait staff excellent. The buffet is superior to any other all inclusive I've been to in the area. The beach is wide, beautiful and clean, with plenty of loungers.... More 

Was this review helpful? Yes 2
west virginia
Contributor
11 reviews 11 reviews
11 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We traveled as a couple to this resort for seven days from Nov. 20-27 2014. It was about 45 min. from Cancun airport. Upon arrival at around 1p.m. we checked in at the front desk with Gaby. We have a Riu card since we have stayed at many other Riu,s in Mexico and Punta Cana so we asked if we... More 

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Very good(52)
  • Pool bar(46)
  • Palm trees(30)
  • Specialty restaurant(26)
  • Great time(22)
  • Steak house(21)
  • Room service(21)
  • Beach area(18)
  • Musty smell(14)
  • Lounge chair(14)

Additional Information about Hotel Riu Palace Riviera Maya

Address: Av Xaman-Ha Mza 9 y 10 Lote 1 Int.Fracc. | Fase II Solidaridad, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Riviera Maya 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, BookIt.com, Caribbean Online Mgt Corp., Orbitz, Despegar.com, Priceline, Expedia, TripOnline SA and Tingo so you can book your Hotel Riu Palace Riviera Maya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riu Palace Riviera Maya Hotel Playa Del Carmen
Riu Riviera Maya
Hotel Riu Palace Riviera Maya Playa Del Carmen, Mexico
Hotel Style:
#23 Top resorts Hotel in Playa del Carmen
#23 Luxury Hotel in Playa del Carmen
#26 Romantic Hotel in Playa del Carmen
#27 Spa Hotel in Playa del Carmen
#28 Family Hotel in Playa del Carmen
#31 On the Beach Hotel in Playa del Carmen

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