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Hotel Riu Palace Riviera Maya

4.0 of 5 Av Xaman-Ha Mza 9 y 10 Lote 1 Int.Fracc. | Fase II Solidaridad, Playa del Carmen 77710, Mexico
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Hotel Riu Palace Riviera Maya
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Hotel Riu Palace Riviera Maya
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3,548 reviews from our community

Traveler rating
    2,187
    890
    284
    115
    72
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900
1,791
29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

My wife and I stayed here for 10 days and had the best time. We are definitely coming back next year. The beach and pool are great and there is always a lounge chair no matter what time of day you get there. The service is outstanding. Make sure if at the pool you sit in Suemy's area. She is... More 

Was this review helpful? Yes 2
Weymouth, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I really enjoyed the resort. We have done a lot of travelling and our standards are quite high. The food and service were outstanding. The layout is elegant. The location is perfect, right on the beach but within easy walking distance of Playa del Carmen. From there you can get around easily using a bus or a... More 

Was this review helpful? Yes 2
Brooklin, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have been to this Riu hotel twice already and hope to return. This was the most fabulous Mexican vacation ever. The service wa exceptional the people were warm and helpful and the food was fab. We were there on sort of a honeymoon and once they new this we had rose petals on our table each night or a... More 

Was this review helpful? Yes 2
Paris, France
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

PROS: - Grounds: nice fountains and gardens. - Food: i dont really like all-inclusive meals too much, but this one is VERY good - Drinks: If you like to get drunk, this is the place to go (look at the room pictures) - Service: Waiters and barman/women were very polite , excellent service overall - Scuba: You have a Scuba... More 

Was this review helpful? Yes
Cascade, Iowa
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were here 1/17-1/24/2015. If you are looking for excellent service, food, location and relaxation this is your place. Due to the smaller size we never had to fight for chairs which is a big plus for me. Who likes to have to get up before dawn on vacation to set out towels. The staff is wonderful, they were always... More 

Was this review helpful? Yes 4
Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

So I stayed there for almost a night, but left and went back to my free hotel. I had to buy a wristband that day to hang out with people from the wedding party. For $72 all inclusive, I thought that was a good deal. I was told I had to leave by midnight. The booze service was good, better... More 

Was this review helpful? Yes 2
New Hamburg, Canada
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My husband and I wanted to get away for some rest and sunshine before our first baby arrives and wanted something relatively low key, nice beach and for a good price. We had heard many great things about the Riu name but sadly we have been disappointed. When we first arrived our room had ants all over the door, the... More 

Was this review helpful? Yes 3
Rapid City, South Dakota
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My wife and I and other couple went for a week trip from 1/17/15 to 1/24/15 and had a blast. We've stayed at a Riu in Jamaica and it wasn't a Riu Palace but still had a great time. After reading a lot of reviews that were mixed and people complaining about food and the entertainment, don't read to far... More 

Was this review helpful? Yes 3
San Diego, California, United States
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Awesome service with all inclusive package! Food and drinks were amazing, people wait on you hand and foot and are extremely friendly. I have absolutely no complaints, I have even tried to find something bad as it seems to too good to be true! Beautiful beach, pool, and courtyards! Free entertainment every night. Simply perfect!

Was this review helpful? Yes 10
Austin
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Family friendly upscale feeling resort with an excellent beach (weather cooperating of course!). The nightly buffets were varied and had many, many choices. I am a vegetarian and most nights found enough different foods to fill my plate. The salads and fruit, especially were fresh and very flavorful. High quality alcohol was available once asked for. The resort has one... More 

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Very good(46)
  • Pool bar(43)
  • Palm trees(26)
  • Specialty restaurant(25)
  • Great time(20)
  • Steak house(19)
  • Room service(19)
  • Beach area(15)
  • Lounge chair(14)
  • Musty smell(13)

Additional Information about Hotel Riu Palace Riviera Maya

Address: Av Xaman-Ha Mza 9 y 10 Lote 1 Int.Fracc. | Fase II Solidaridad, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Riu Palace Riviera Maya 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Riu Palace Riviera Maya Hotel Playa Del Carmen
Riu Riviera Maya
Hotel Riu Palace Riviera Maya Playa Del Carmen, Mexico
Hotel Style:
#23 Top resorts Hotel in Playa del Carmen
#24 Luxury Hotel in Playa del Carmen
#26 Romantic Hotel in Playa del Carmen
#27 Spa Hotel in Playa del Carmen
#28 Family Hotel in Playa del Carmen
#31 On the Beach Hotel in Playa del Carmen

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