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All 198 Playa del Carmen hotels

Hotel Riu Palace Riviera Maya

4.0 of 5 Resort (All-Inclusive)   |   Av Xaman-Ha Mza 9 y 10 Lote 1 Int.Fracc. | Fase II Solidaridad, Playa del Carmen 77710, Mexico
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Ranked #36 of 198 hotels in Playa del Carmen
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
677PatrickLP Shingle Springs, California
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3,057 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (524)
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English first
Shingle Springs, California
2 reviews
5 of 5 stars Reviewed yesterday NEW

This resort is to be commended on their cleanliness, attention to detail, and above all their friendliness. All of the staff was very professional, courteous and gracious. My family and I have been to a lot of places and this was by far the best vacation we have ever been on. The food was excellent, the rooms were very nice... More

Was this review helpful? Yes 1
leroy
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just returned from a week here. Loved the size of the hotel - not too small but everything is conveniently close. Best food we've had at an all-inclusive. Huge beach with the softest sand we've seen. Didn't experience any of the negatives we read in other reviews. Some people just can't be satisfied. Employees and service were excellent. Conveniently located... More

Was this review helpful? Yes 3
New Orleans, Louisiana
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

This experience was incredible. I've never seen a more spectacular beach in my life. The service was always fantastic and the all inclusive treatment was phenomenal. Everything is always very clean and safe. The beach is wonderfully relaxing and the sailing and other activities offered make it a once in a life time experience.This truly is a palace.

Was this review helpful? Yes 3
Milwaukee, Wisconsin
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is beautiful and never seemed crowded. There were always open chairs at the beach and the pool. We had great weather, even though it called for rain everyday. It only rained for one hour of our 7 day stay. The musty smell people are talking about, just is not true as I suspected. It's the smell of the... More

Was this review helpful? Yes 4
Florence, South Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Just spent a week here and had a nice time. However, there are a few flaws that I feel need to be pointed out for those vacationers considering this property. I will start with the positives that are also mentioned consistently in all these reviews. Service is excellent. the employees are extremely friendly and more than willing to help you.... More

Was this review helpful? Yes 4
Collinsville, Illinois
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Simply Amazing. Top Of The Line All Inclusive. Date Of Stay April 11th to April 18th. We just arrived home yesterday. I have not written a review for Trip Advisor in ages. For several reasons including the passing of a child and also it’s been a while since we have traveled. I did stay at the RIU Palace Mexico in... More

Was this review helpful? Yes 11
Sterling Heights, Michigan
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our friends had been there and had raved for years about the Riu Palace RM, so we finally planned a trip. Can't say enough about it and the staff; there is nothing bad I can say about this hotel. I thought being in Mexico for the first time would be a little scary, but it was not at all. Our... More

Was this review helpful? Yes 2
Rochester, MN
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I loved this property. Loved it! We cannot stop thinking about our trip and cannot wait to return. From the moment we arrived the staff could not have been more welcoming, responsive or friendly. Professional and outgoing, plus friendly when addressed, yet not at all over the top. The management of the hotel must be among the... More

Was this review helpful? Yes 4
Milwaukee, WI
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff, the scenery and the accommodations are excellent! We had so much fun with the staff; they were super friendly and helpful. We booked through Cheapcaribbean.com and they had a representative on site to help us with any excursions or anything else we needed assistance in planning during our stay. The restaurants were very good and there was a... More

Was this review helpful? Yes 1
Duncan, Oklahoma
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I took my daughter to the Riu for her wedding. A little confusing getting it arranged from the U.S., and the "free" wedding does cost, but nothing like having one inthe U.S. Once we arrived, the wedding planner was great! All plans came together with no drama and smooth as glass. The dinner after was wonderful (and the cake). We... More

Was this review helpful? Yes 4

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Hotel Summarization (Beta)

What travelers say

  • Very good(52)
  • Pool bar(46)
  • Palm trees(30)
  • Specialty restaurant(26)
  • Great time(22)
  • Steak house(21)
  • Room service(21)
  • Beach area(18)
  • Lounge chair(14)
  • Musty smell(14)

Additional Information about Hotel Riu Palace Riviera Maya

Address: Av Xaman-Ha Mza 9 y 10 Lote 1 Int.Fracc. | Fase II Solidaridad, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Top resorts Hotel in Playa del Carmen
#25 Luxury Hotel in Playa del Carmen
#27 Romantic Hotel in Playa del Carmen
#29 Family Hotel in Playa del Carmen
#30 On the Beach Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Riu Palace Riviera Maya 4*
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Also Known As:
Riu Palace Riviera Maya Hotel Playa Del Carmen
Riu Palace Riviera Maya
Riu Palace Riviera Maya Hotel
Riu Riviera Maya
Riu Palace Riviera
Hotel Riu Palace Riviera Maya Playa Del Carmen, Mexico

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