My husband and I spent 5 days, 4 nights at this beautiful resort. The pools and the beach were breathtaking and very clean. The staff was unbelievably courteous and helpful. We never had to wait very long for a ride to the different places on the resort (especially with Humberto and Christopher) and everyone was very professional and warm. They... More

Spent seven nights at the Fairmont Mayakoba. This was the first time we stayed in the Riviera Maya area; we usually go to the Cancun hotel zone. For this trip we are glad we made the decision. This was a completely relaxing vacation. We only left the property once (to shopping and to dinner in Playa del Carmen - about... More

My wife and I stayed here in April for 4 nights and it definitely lived up to expectations. We stayed in a casita near the main pool area which was a perfect location, easily accessible to the main lobby, the pools and not a bad walk to the beach. While the property is very large, we enjoyed walking from place... More

This place is incredible! I loved it!!! It's like a little paradise, the food it's great and very near to Playa del Carmen More

We just got back from this fabulous resort and cannot say enough good things about it. Seriously-- it would take many pages to list everything that was good about it. We would especially like to thank Odracir, the President's Club Manager, who took special care of us when we complained that the spa was closed. 5-star service all the way.... More

We had hoped to stay at the Fairmont Mayakoba for a few days to extend a trip to the Mayan Riviera. As it turned out we decided to go in a different direction but we were still able to visit the property to make a donation to a charity that they are affiliated with. Pack for a Purpose, If you... More

We just stayed at the resort for a week - we picked a good week (April 22 - 29) as weather was perfect every day and the resort was quiet, not sure we would have had the same experience if the resort was full to capacity - no issues getting a spot on the beach which was really nice. We... More

Came to this hotel for our honeymoon. We were married at another Fairmont and they have a program which provides a lot of perks including a room upgrade. We were upgraded to a Signature Casita Suite which was amazing. The whole property was beautiful and the pictures you find online don't do it justice. Food was great. Every meal was... More

Just returned from a destination wedding at the Fairmont Mayakoba. I have traveled to many countries and stayed in dozens of hotels, and the service at the Mayakoba was the best yet. From the moment we arrived, to our departure 5 days later, the service was impeccable. The entire staff is extremely well trained, kudos to the hotel manager! The... More