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All 184 Playa del Carmen hotels »

Fairmont Mayakoba

5.0 of 5
Carretera Federal Cancun, Playa del Carmen 77710, Mexico
Hotel amenities
Special offer
Free food and beverage credit
Fairmont Mayakoba
Ranked #24 of 184 hotels in Playa del Carmen
4.5 of 5 stars 618 Reviews
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618 reviews from our community

What travelers say about this hotel
  • Golf cart(45)
  • Very nice(22)
  • Main pool(20)
  • Banyan tree(18)
  • Las Brisas(17)
  • Signature casita(15)
  • Top notch(11)
  • Beach area(10)
  • Breakfast buffet(9)
  • Boat ride(8)
Traveler rating
    397
    124
    39
    38
    20
Only show reviews for Family (169) | Couples (284) | Business (76)
Date Rating
Los Angeles
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 24, 2012 NEW
1
person found this review helpful

Nothing but positives on our four night stay last week. Staff was excellent. Food was top notch at all the restaurants on the property. Also recommend Saffron at The Banyan Tree but make sure to book in advance since they have limited tables. Getting around the resort is no problem with golf carts moving people around efficiently and very courteously.... More

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West Chester, Pennsylvania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 17, 2012
3
people found this review helpful

My husband and I spent 5 days, 4 nights at this beautiful resort. The pools and the beach were breathtaking and very clean. The staff was unbelievably courteous and helpful. We never had to wait very long for a ride to the different places on the resort (especially with Humberto and Christopher) and everyone was very professional and warm. They... More

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Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 12, 2012
4
people found this review helpful

Spent seven nights at the Fairmont Mayakoba. This was the first time we stayed in the Riviera Maya area; we usually go to the Cancun hotel zone. For this trip we are glad we made the decision. This was a completely relaxing vacation. We only left the property once (to shopping and to dinner in Playa del Carmen - about... More

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New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 8, 2012
5
people found this review helpful

My wife and I stayed here in April for 4 nights and it definitely lived up to expectations. We stayed in a casita near the main pool area which was a perfect location, easily accessible to the main lobby, the pools and not a bad walk to the beach. While the property is very large, we enjoyed walking from place... More

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Queretaro, Mexico
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 7, 2012
2
people found this review helpful

This place is incredible! I loved it!!! It's like a little paradise, the food it's great and very near to Playa del Carmen More

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See 2 more reviews by Luzani for Playa del Carmen
brady1348
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 6, 2012
3
people found this review helpful

We just got back from this fabulous resort and cannot say enough good things about it. Seriously-- it would take many pages to list everything that was good about it. We would especially like to thank Odracir, the President's Club Manager, who took special care of us when we complained that the spa was closed. 5-star service all the way.... More

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See 2 more reviews by brady1348 for Playa del Carmen
Vancouver
Senior Contributor
38 reviews 38 reviews
Reviews in 16 cities Reviews in 16 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 6, 2012
2
people found this review helpful

We had hoped to stay at the Fairmont Mayakoba for a few days to extend a trip to the Mayan Riviera. As it turned out we decided to go in a different direction but we were still able to visit the property to make a donation to a charity that they are affiliated with. Pack for a Purpose, If you... More

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See 6 more reviews by The-Travel-Tot for Playa del Carmen
Calgary, Canada
1 review
5 of 5 stars Reviewed May 2, 2012

We just stayed at the resort for a week - we picked a good week (April 22 - 29) as weather was perfect every day and the resort was quiet, not sure we would have had the same experience if the resort was full to capacity - no issues getting a spot on the beach which was really nice. We... More

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Boston
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 30, 2012
1
person found this review helpful

Came to this hotel for our honeymoon. We were married at another Fairmont and they have a program which provides a lot of perks including a room upgrade. We were upgraded to a Signature Casita Suite which was amazing. The whole property was beautiful and the pictures you find online don't do it justice. Food was great. Every meal was... More

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Troy, Michigan
Senior Contributor
27 reviews 27 reviews
Reviews in 16 cities Reviews in 16 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed April 24, 2012
8
people found this review helpful

Just returned from a destination wedding at the Fairmont Mayakoba. I have traveled to many countries and stayed in dozens of hotels, and the service at the Mayakoba was the best yet. From the moment we arrived, to our departure 5 days later, the service was impeccable. The entire staff is extremely well trained, kudos to the hotel manager! The... More

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Fairmont Mayakoba Also Known As

  • Fairmont Hotel Playa Del Carmen
  • Fairmont Playa Del Carmen
  • Mayakoba
  • Playa Del Carmen Fairmont
Address: Carretera Federal Cancun, Playa del Carmen 77710, Mexico

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