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Fairmont Mayakoba

5.0 of 5 Carretera Federal Cancun, Playa del Carmen 77710, Mexico
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#31 of 199 Hotels in Playa del Carmen
1,378 Reviews 4.5 of 5 stars
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Fairmont Mayakoba
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1,378 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, Texas
Contributor
16 reviews 16 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

We took a brief "mini moon" to Playa del Carmen for a few days after our elopement and had a great stay- we were upgraded to a suite from our room in the main building- which was lovely. The suite was well appointed and clean, and turn down service and cleaning daily were well done. The beach is beautiful, and... More

Was this review helpful? Yes 1
New York City, New York
Contributor
12 reviews 12 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed at the Fairmont Mayakoba with 2 other female friends, all in our mid 30's. The resort is very beautiful and you instantly feel transported upon entering. A few things to point out: 1. We didn't realize this was a family friendly resort, so be prepared there will be children. If you're looking for a quiet grown up resort,... More

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

First time visiting Mexico and I chose to stay at the Fairmont Mayakoba for the first 2 nights - wanted to stay the rest of our trip but was too late to cancel other hotel. The property is maintained flawlessly, the workers are genuine and happy - everyone was very nice. Celebrating our first wedding anniversary, the hotel acknowledged our... More

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Fairmont M, Public Relations Manager at Fairmont Mayakoba, responded to this review

Dear Virginia F, Congratulations on your wedding anniversary! We are glad to hear you liked your surprise amenity! Thank you for your recommendation, we hope you visit us again soon and stay a few more days, so you can enjoy the many activities available at the hotel, including the watersports. Regards, Sven Richter Hotel Manager Fairmont Mayakoba More

Bellflower
1 review
5 of 5 stars Reviewed 6 days ago NEW

The best resort we have visited. Great staff, location, facilities and restaurants. Plenty of things to do on site and a helpful staff to assist with any offsite excursions. The beach is phenomenal and the grounds are spectacular.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Fairmont M, Manager at Fairmont Mayakoba, responded to this review

Dear Mitchell H, Thank you for taking the time to write a review. We are happy to hear you had such a great time. We look forward to welcoming you back soon! Regards, Beatriz Fuentes Public Relations Fairmont Mayakoba More

Boise, ID
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is an amazingly we'll run property. The staff is kind and attentive. The food is excellent. And the grounds are immaculate. All that near perfection will definitely cost you, though. Food and drink costs, in particular, are a bit of a shock. $11+ USD for your basic cocktail. No fish tacos for under $17 USD. But, hey, you're on... More

Was this review helpful? Yes 2
Aurora, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

So glad we stayed here! Excellent hotel and staff. We enjoyed the grounds, pools and boat tour immensley. Food and service was excellent. The rooms felt very private and relaxing. The property really is special.

Review collected in partnership with Fairmont Hotels & Resorts

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Oklahoma
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I have to start sying that this hotel was absolutely extraordinary in terms of facilities, service, location, luxury, the only aspect that wasn't very pleasant for us was the high prices on everything! Room rates are high enough and resort fee after that is just not acceptable, that is just talking the "5" out of my review. Other than that.....Ohhh... More

Was this review helpful? Yes 1
Seattle, WA
Top Contributor
85 reviews 85 reviews
39 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 1 week ago

Two nights at the Mayakoba and I felt like I never wanted to leave. It was that nice. Loved how this hotel was spread out through the jungle, with many rooms on a canal. Everybody who worked in the lobby, pool, transportation center and the bell desk was very friendly and helpful. The room was luxurious with a bathroom beyond... More

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Mansfield, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a beautiful property with attentive service. There were 3 of us 2 adults and a 13 yo. We spent most of our time at the pool as the beach was very narrow and not that inviting. The food was average but the bar service was top notch. If your looking to stay in the Mayakoba area then this... More

Was this review helpful? Yes 3
Fairmont M, Public Relations Manager at Fairmont Mayakoba, responded to this review

Thank you ypnanag for your review and recommendation. Sincerely, Beatriz Fuentes Public Relations Fairmont Mayakoba More

Bogota, Colombia
Contributor
17 reviews 17 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Having spent 2 days at Fairmont Mayakoba I can only say two words: truly phenomenal. First, the Mayakoba area is unique in the entire Riviera Maya. Contrary to hotels facing the beach, the premises are within a natural mangrove area, perfectly integrated with nature. Yes, beach can be a bit far from the room but there is a very efficient... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Golf cart(29)
  • Very nice(22)
  • Banyan tree(16)
  • Las Brisas(15)
  • El puerto(11)
  • Breakfast buffet(8)
  • Boat ride(7)
  • Signature casita(7)
  • Pool area(6)
  • Main pool(5)

Additional Information about Fairmont Mayakoba

Address: Carretera Federal Cancun, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Fairmont Mayakoba 5*
Number of rooms: 401
Reservation Options:
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Also Known As:
Fairmont Mayakoba Hotel Playa Del Carmen
Fairmont Hotel Playa Del Carmen
Fairmont Playa Del Carmen
Mayakoba
Playa Del Carmen Fairmont
Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico

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Adults Only Infinity Pool (24)
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Beach Area Casita (56)
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Beach Area Casita Suite (85)
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Beach Pool (7)
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Deluxe Casita Room (49)
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La Isla Pool (15)
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Second Pool (12)
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