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Fairmont Mayakoba

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Carretera Federal Cancun, Playa del Carmen 77710, Mexico
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Fairmont Mayakoba
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Fairmont Mayakoba
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1,627 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York
Top Contributor
129 reviews 129 reviews
25 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Located in a private resort enclave that also includes Rosewood and Banyan Tree, the Fairmont Mayakoba brings the service and luxury the brand is known for to this area of Mexico. While it's only 40 minutes from Cancun Airport, the vibe here couldn't be further from the frenetic, spring break activity found there. Rather, Mayakoba is a resort filled with... More 

Was this review helpful? Yes 1
New York City, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

My first of many Fairmont ecorrientes and a raging success! We love this hotel!! It is immaculate, beautiful, ideal for families and the people could not be friendlier or more accomodating. The distance to the beach is great because the carts come frequently and it creates distinct experiences with distinct views, people and vibes - pool / canals and beach.... More 

Was this review helpful? Yes 2
Montreal, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Fairmont Mayakoba is a spectacular hotel resort. The grounds are immaculate and the resort is huge. It has its own beautiful beach and lagoon. The rooms are spacious, very comfortable and the service is top notch. We highly recommend the Butler Service. This is a must to better understand and discover the Playa del Carmen Area. This is a... More 

Was this review helpful? Yes 3
Lucerne, Switzerland
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My third visit to Fairmont Mayakoba in Oceanfront Casita & approx. my 10th visit to Riviera Maya. Definitely the best beach in Mayakoba and their are no Beachfront accommodations in Mayakoba that match the Oceanfront Casitas. I decided to return for my third stay here because of three things: 1) The quality of the beach 2) My world-class Butler Alberto... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 2
hailey, id
Contributor
17 reviews 17 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

I would have been really bummed if we were here more than our 3 days. At day one the golf cart "taxis" are fun, day two they got annoying by three totally over it. It is such a pain to go anywhere, whether to the beach or a meal as you have to call for a ride or wait around... More 

Was this review helpful? Yes 4
Fairmont M, Public Relations Manager at Fairmont Mayakoba, responded to this review

Dear dmarie77, Thank you for taking the time to write a review. We truly appreciate your feedback and have shared it internally. We work diligently in providing guests with quick transportation services, we are sorry to hear you found waiting times too long. An experience that our guests enjoy the most is to explore the five different ecosystems that exist... More 

Cork, Ireland
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

The Fairmont Mayakoba is a tranquil location. Amazing beach views and walks throughout the complex. The rooms are excellent and well setvicea and maintained. The services and standard of food in the resturants is poor. The food waiter services at the beach resturants and bar is very poors. one speed Slow.

Was this review helpful? Yes
Contributor
16 reviews 16 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I visited the Fairmont Mayakoba last spring. The room we stayed in was spacious with an expansive deck looking out onto the lagoon. Very nice quiet beach you can relax on without feeling crowded like at some resorts. They also had BMW bikes you could bike around the beautiful grounds with which is fun. We booked the... More 

Was this review helpful? Yes 1
Fairmont M, Public Relations Manager at Fairmont Mayakoba, responded to this review

Dear AdventuresofV, Thank you for your review, we look forward to welcoming you again in the near future for yet another perfect getaway! Sincerely, Beatriz Fuentes Public Relations More 

Baltimore, Maryland
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Just 45 km S of Cancun airport Fairmont Mayakoba, the hotel is a great for golf, beach, waterway exploration. Mayakoba property is shared with Rosewood and Banyon tree hotels. All are very upscale. We may try Rosewood on our next visit. Beach is great. Golf & Spa package is a must if you plan on golfing - we played 4x... More 

Was this review helpful? Yes 2
Fairmont M, Public Relations Manager at Fairmont Mayakoba, responded to this review

Dear jimcor317, Thank you for your review. The golf course, El Camaleon, is the only in Mexico host of an official PGA TOUR event, we are pleased to hear you enjoyed playing golf during your stay with us. Regards, Beatriz Fuentes Fairmont Mayakoba More 

Indianapolis, Indiana, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The resort was wonderful. The rooms were large and modern. We had an incredible stay. The staff was excellent and you can't beat the environment. The food was delicious and there were plenty of options. The boat tour is a "must do". The golf cart shuttles were always available and never required much of a wait.

Was this review helpful? Yes 1
Fairmont M, Public Relations Manager at Fairmont Mayakoba, responded to this review

Dear Patrick M, Thank you for your review. We agree, the boat tour is a must do! Regards, Beatriz Fuentes Public Relations More 

Seacoast NH
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I arrived late afternoon and were met at the hotel entrance with a cool towel and glasses of fruited iced tea to enjoy as we checked in. We were upgraded to a spacious 1 bedroom casita with a most comfortable bed, a small balcony, and a nicely appointed bathroom. There were business conventions and weddings taking place... More 

Was this review helpful? Yes 4
Fairmont M, Public Relations Manager at Fairmont Mayakoba, responded to this review

Dear JFH, Thank you for staying with us! The flora and fauna that exists in the five different ecosystems at the resort are supervised by our experienced Ecology Manager. We are happy to hear you spotted many animals during your stay! We look forward to your next stay! Beatriz Fuentes Fairmont Mayakoba More 

Hotel Review Summarization

What travelers say

  • Golf cart(29)
  • Very nice(20)
  • Banyan tree(16)
  • Las Brisas(14)
  • El puerto(11)
  • Breakfast buffet(8)
  • Signature casita(7)
  • Boat ride(7)
  • Pool area(6)
  • Top notch(5)
Questions? Get answers from hotel staff and past guests. Ask a question

1,660 photos of this hotel

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Bathroom (49)
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Adults Only Infinity Pool (24)
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Amenities (55)
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Beach Area Casita (56)
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Beach Area Casita Suite (85)
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Beach Pool (7)
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Deluxe Casita Room (49)
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Fairmont View Room (43)
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La Isla Pool (15)
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Ocean Front Casita (43)
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Ocean Front Casita Suite (70)
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Restaurants and Bars (43)
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Second Pool (12)
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Signature Casita Suite (60)
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The Hotel (35)

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