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Fairmont Mayakoba

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Carretera Federal Cancun, Playa del Carmen 77710, Mexico
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3rd night fee & breakfast
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1 room 1 guest
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Fairmont Mayakoba
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1,864 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Quebec, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

My family and I spent 2 weeks to this incredible property!!!! It is definitely the place to stay if you decide to go to Riviera Maya. The staff is passionate and sooo attentive to all little détails. For sure, we will return! The executive chef Eric de Maeyer welcome us and was in touch with us during the 2 weeks... More 

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Chino Hills, California
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

The resort is AMAZING. Very clean and the rooms and pools are top notch. The grounds are beautiful jungle surroundings and for such a large property it is easy to get around with the golf cart shuttle and the BMW bicycles. However, the ocean is full of seaweed right now and it was not disclosed to us when booking our... More 

Review collected in partnership with Fairmont Hotels & Resorts

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Atlanta, Georgia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was starting to worry about our upcoming vacation after I read some recent reviews. I was pleasantly surprised by my experience. We were greeted at check-in by Alejandro in a very warm, friendly, professional way. We enjoyed seeing her daily and having her ask how our trip was going. Check-in was quick and efficient. We were led to our... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
196 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

If you are a nature lover and enjoy luxury, peace, relaxation and serenity, this resort is for you. The Concierge assisted us in airport transportation from Cancun in a Private A/C van for $128.00 each way. A taxi is $100.00. Water is double filtered and safe to drink and bottled water is provided daily. We were never sick. Security entering... More 

Was this review helpful? Yes 1
Boise, Idaho
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Where to start, the staff was great from the moment we arrived. We love Fairmont and once again we were upgraded to a wonderful suite. The staff (Isabelle, Henry & Antonio?), at the main pool were very friendly, attentive and catered to our every need. However the most memorable part of our stay would have to be the amazing staff... More 

Was this review helpful? Yes 1
New York City, New York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Spent five days at this wonderful resort. Only 30 minutes south of Cancun Airport, the beautiful property, friendly service and restaurants offering delicious menu items with spectacular views, impressed us on all levels. We thoroughly enjoyed the buffet breakfast! They offered fresh juices, Mexican and traditional breakfast dishes, in a relaxing setting indoors or out on the terrace. The beach... More 

Was this review helpful? Yes 1
Vancouver, Canada
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This property really gets it all right and surpassed all of my expectations by creating a truly unique and luxurious Mexican experience. The property is beautiful, staff exceptional and food and cocktails outstanding! There was something for everyone at this property. Congrats once again Fairmont for another fabulous experience.

Was this review helpful? Yes 1
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

This resort is beautiful! It is private and quiet. The majority of the staff are awesome and go above and beyond for their guests. It is located in a woodsy area so do expect bugs. The food is wonderful and the bar tenders are welcoming. Unfortunately the spa is another story. It is insanely overpriced for what it is and... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed for 9 days at this lovely hotel. From day 1 the staff addressed us by name wherever we went. We were upgraded to a casita. The walk to our room was along gorgeous tree and shrub lined paths, as was the walk from our room to the lovely swimming pool area. The pool area was lots of... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 3
San Diego
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

I just returned from a week here with my daughter and her family, and it was a glorious stay. The builders took great care in building a beautiful resort, while respecting the tropical jungle and stately mangroves in the area. We stayed in one of the casitas which are spacious and well decorated, with a stunning bathroom with tub and... More 

Was this review helpful? Yes 1
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Room/suite (169)
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Hotel & grounds (280)
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Pool/beach area (278)
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Adults Only Infinity Pool (24)
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Amenities (55)
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Beach Area Casita (56)
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Beach Area Casita Suite (85)
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Beach Pool (7)
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Deluxe Casita Room (49)
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Fairmont View Room (43)
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La Isla Pool (15)
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Ocean Front Casita (43)
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Ocean Front Casita Suite (70)
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Restaurants and Bars (43)
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Second Pool (12)
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Signature Casita Suite (60)
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The Hotel (35)

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