WOW . . . the staff at the Fairmont give the Ritz a run for their money in the guest services department. From the valet, to the desk clerks, maintenance and housekeeping, restaurant and bar servers to the pool attendants. . . all are trained with the guest top of mind. Their expertise in their areas is top notch, the... More

Wonderful, friendly resort in Playa Del Carmen. Has everything you need in the resort, including some great vegetarian meals, abundance of pools and relaxation areas, and lovely spa. Buggies help you get around and to the beach, or take one of the complimentary bikes!! Fantastic margaritas and the friendliest staff I have ever met. Will be going back!! Tip: ask... More

We decided to go to the "Mayan Riveria" and stay at the Mayakoba Fairmont. As expected, this is a five star facility and it lives up to its name. My wife and I especially liked the rooms with their privacy and the open shower. Took some getting use to at first but loved the natural light. The breakfast was incredible... More

We thought the food was fantastic. We were all inclusive and the wine they served us had gone off but we always insisted on a fresh bottle which they obliged. Although it is a very large hotel, we were remembered in every restaurant. Very good service. Weather not wonderful. We went mid dec and had two bad days out of... More

Went with a family member. First time to this side of Mexico. Mayakoba is a great secluded beach area with extensive mangroves viewable by water taxi at the property. The property is well spread out, and if you go to the beach it is much better to take a cart or one of the bikes to get there. The food... More

You can see it: This high end luxury resort was only built in 2006 and is nesteled in the natural canals and creeks of the mangrove jungle on a huge property. Rooms are spacious and the bathrooms amazing. The service is impaccable - like any Fairmont I have visited so far. The beach is incredible especially because it is far... More

The beauty of this hotel is amazing, the location and design of the facilities are breathtaking, and the design comliments its' natural surroundings. The beach and pool areas are beautiful, there is a waterslide at the kid's pool, the service is outstanding, and the casita rooms are like a small house! The resort was wonderful, the boat tour is awesome,... More

This was my first stay at the Fairmont Mayakoba, I haven't left yet and I cannot wait to return. I am writing this review from the deck of my Casita suite overlooking the canal and golf course. An osprey eagle is hovering overhead, sheer tranquility. The room is spotless and the bed covered in fresh rose pettles. Every step of... More

The property is quite large and beautiful. The service is extraordinary- friendly, prompt and accommodating in every way. Our weather wasn't the greatest but it didn't keep us from having a perfect time. The spa is also top notch... truly best massage I've ever experienced with all the extras, as well as a gym with plenty of equipment. Pools and... More