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All 199 Playa del Carmen hotels

Fairmont Mayakoba

5.0 of 5 Hotel   |   Carretera Federal Cancun, Playa del Carmen 77710, Mexico
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Fairmont Mayakoba
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86%
Ranked #28 of 199 hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed 2 days ago
Isky Chapel Hill, NC
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1,282 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (295)
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English first
Chapel Hill, NC
Top Contributor
95 reviews 95 reviews
94 hotel reviews
175 helpful votes 175 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was here from Thursday-Sunday with 300 others in my group and it was fabulous! This is my third resort hotel this month and this one was the best by far! The food here is exellent. Each dessert was different every single meal. I had a buffett three times a day and everything was perfect. My room was big and... More

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Indianapolis
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This is a large, beautiful new property that makes every effort to reduce outside walking by providing around the clock shuttle. It met every expectation I had for a 5-star all-inclusive hotel except the food. It was average with only 2 choices of restaurants. I didn't drink much alcohol while I was there because it was too much trouble to... More

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Teaneck
1 review
5 of 5 stars Reviewed 3 days ago NEW

beautiful hotel- rooms are clean and upscale- plenty of places to swim ( multiple pools ) - bike - kayak- walk and relax. some rooms even have their own private pools !! rooms were clean- bathrooms very upscale

Review collected in partnership with Fairmont Hotels & Resorts

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San Francisco, California
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed at the Mayakoba for our anniversary in June. We wanted to go to PDC and I have elite Fairmont status so this was a natural first look. Had slight pause because of several negative reviews posted, but can say unequivocally that the Mayakoba is an amazing resort. The room (Signature Casita) and service were top... More

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London, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the glorious Fairmont Mayakoba in April 2014 for 5 nights. At check in we opted to upgrade our room from a Deluxe casita to the Beach area casita. I'm glad we did. The rooms have a balcony which overlook the lagoon and it's a short walk (2mins) to the beach and what a beach, truly breath taking.... More

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Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

5 pools, the happiest service people I have ever encountered (everybody is happy and nice). An ideal passover setting. 5 star spa service with full amenities. The lagoon swirls between all the different facilities and rooms ..

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Chicago, Illinois
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

my husband and I visited the Fairmont myakoba this past weekend. it is easy to get to-a 40 min drive from the cancun airport. we were greeted by and continued to be helped by perhaps the most accommodating staff I have ever encountered. every staff member at the Fairmont was eager to help and so friendly. the grounds on which... More

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San Francisco, California, United States
Contributor
19 reviews 19 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Fairmont Mayakoba is an amazing place to stay! Don't book this if you just want a place to rest your head -- you can spend five days on this property and have things to do everyday. And if you want to get out Playa Del Carmen is only 230 pesos taxi ride each way. The Fairmont Mayakoba is on... More

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Fairmont M, Public Relations Manager at Fairmont Mayakoba, responded to this review

Dear Kate F, Thank you for taking the time to write a review and to share your travel experience at Fairmont Mayakoba. Mariana Ibarra, our Ecology Manager, will be very pleased to hear you enjoyed the many eco-experiences available at the hotel! Thank you for your visit. "Saludos" from the Mayan Riviera. Beatriz Fuentes Public Relations More

san diego
Contributor
19 reviews 19 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Pros: Above and beyond service and attention to detail! They really make you feel on vacation. Great rooms, security, location and ambience. Cons: Not too many tv channels & they do charge for internet access.

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Fairmont M, Public Relations Manager at Fairmont Mayakoba, responded to this review

Dear Boxofgoods, Thank you for your review. Fairmont President's Club is our loyalty program that offers an enhanced level of personalized service and many benefits, including complimentary WiFi. It is free to join; I recommend you enroll so next time you visit us you can enjoy complimentary internet access. Regards, Beatriz Fuentes Public Relations More

Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The cost of the hotel is fair for its location and services. If you plan to not leave the hotel, get an all inclusive rate - food and drinks can build up quickly otherwise. Service is at the beach and pools are honest, but a bit slow. It's true that the hotel is fully booked, so that can explain. Food... More

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Fairmont M, Manager at Fairmont Mayakoba, responded to this review

Dear Educid, Thank you for taking the time to write a review. Fairmont Mayakoba offers several packages to fit any vacation plan. Appetite for Luxury, our signature inclusive package, is ideal for those who look for the convenience of an inclusive plan, but we have many others, including what we call “packages on the fly” that allow guests to truly... More

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Hotel Summarization (Beta)

What travelers say

  • Golf cart(29)
  • Very nice(22)
  • Banyan tree(16)
  • Las Brisas(15)
  • El puerto(11)
  • Breakfast buffet(8)
  • Signature casita(7)
  • Boat ride(7)
  • Pool area(6)
  • Top notch(5)

Additional Information about Fairmont Mayakoba

Address: Carretera Federal Cancun, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Fairmont Mayakoba 5*
Reservation Options:
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Also Known As:
Fairmont Mayakoba Hotel Playa Del Carmen
Fairmont Hotel Playa Del Carmen
Fairmont Playa Del Carmen
Mayakoba
Playa Del Carmen Fairmont
Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico

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Beach Area Casita Suite (85)
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Beach Pool (7)
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Deluxe Casita Room (49)
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La Isla Pool (15)
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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#18 Business Hotel in Playa del Carmen #20 Spa Hotel in Playa del Carmen #21 Family Hotel in Playa del Carmen #21 Romantic Hotel in Playa del Carmen #22 Luxury Hotel in Playa del Carmen #24 On the Beach Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
The 45 acre Fairmont Mayakoba, Riviera Maya, a AAA 5 Diamond Award property, boasts 401 rooms and suites, including a collection of beach and lagoon casitas, offering guests extraordinary views of the grounds. Guests at Fairmont Mayakoba can take advantage of several recreational activities on property including exploring nature trails on foot or BMW bikes, scenic boat tours on lanchas through crystal clear canals, sunbathing on the soft white-sand beach or at one of the property's several pools, non-motorized watersports (kayaks and catamarans), outdoor tennis and paddle courts, golfing on the renowned El Camaleon golf course (host to the only official PGA TOUR event in Mexico), lessons at the Jim McLean Golf School or being pampered with signature Mayan treatments at the luxurious Willow Stream Spa. Children and teens have a space just for them at the Discovery Club or at the Teens Room by Sony PlayStation(R). Fairmont Mayakoba's commitment to the environment has earned the resort several awards and accolades including a seal of verification by Rainforest Alliance. ... more   less 
Number of rooms
401

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