We traveled to The Grand Mayan, March 5-11. I have been there before, when all the construction was taking place, so I was eager to see the result. We traveled w/ my family(husband, 2 yr. old daughter, grandmother and myself), also 2 other families with small children. The POOLS are amazing. They did a great job. The water temp a... more

Just got back form the Grand Mayan, stayed in the Jungle Section with jungle View (Edificio #10) unit only no kitchen. Although a few reviews tend to downgrade this part of the resort, because of the distance to the main lobby and pools, I found it to be the ideal area for a relaxing week. After spending the day at... more

Visited from March 5th - 12th with my wife and twin 4 yr old daughters. Two other families joined us for the week (we had three suites and the other two families had young children too). The grounds are impeccable. There are several large pools that you could spend a day exploring. My girls had a terrific time in the... more

At this writing we have stayed or visited every Grand Mayan owned by Grupo Mayan. Our stay in the Riviera Maya was everything we've come to expect from this chain of Mexican resorts. Previous reviews (especially the most recent) clearly explain what a great resort this is. However, we won't be returning... Why? The poor condition of the beach. No... more

I am going to focus this review on my tips for those with young children. 1. You can request CRIBS and high chairs to use while you are at this resort. The cribs are about 2/3 the size of a regular crib, wooden railings with a thick foam mattress. The high chars are plastic with seat belts. They are both... more

This place embodies everything you might want from a relationship - polite, impeccably groomed, generous with the liquor, earnest all while giving one lots of space. The staff was wonderful; the grounds had scarcely a blade of grass out of place, the ample drinks during happy hour could easily derail your day if you aren't careful, the space took itself... more

I am a unit owner, so I know which buildings to ask for. We stayed in Bldg 1, very close to everything. I traveled with friends, so there was no pressure on a timeshare upgrade presentation. All I can say is that the staff tries to go above and beyond expectations. The service has always been excellent. The resort itself... more

My husband and I just returned from the Grand Mayan. The resort itself it gorgeous. The rooms are fantastic. We stayed in a one bedroom unit with a plunge pool on the patio. If it hadn't been for my recent foot surgery they were going to put us in building 13. Instead they put us in a handicapped room in... more

This hotel complex is beautiful and the rooms are over the top luxe, and despite what others say, i LOVE the beds. They're extremely high quality and firm, with nice pillows and bedding. Honestly, we've exchanged into this place for the last 3 years, and have always been happy with it. It's particularly great if you have kids, as the... more