Just returned from a week at the Grand Mayan. The reviews of others were so helpful to me, I felt compelled to share our experience. The grounds are impeccable, just gorgeous. Unfortunately, we ended up in Building 12, the farthest away. However, it was very quiet and we had great success with the shuttles. They came often sooner than indicated... more

July 10th 2008 We stayed at the Grand Mayan Palace in the middle of June 2008 the stay was excellent, everything about the complex was 5 star, the employees that work thier give a superb service and nothing is too much for them. We only had two problems whilst stay there in our two weeks, the first was the high... more

We stayed at the Grand Mayan Riviera Maya the last week of May, 2008. This was our first visit there and I was impressed. Definitely one of the nicest, if not the nicest, resort that we have stayed at. The resort is gorgeous and the customer service was nothing short of first rate. Everyone was very friendly. As for the... more

Just got back last weekend from the Grand Mayan Riveria Maya. Had a great time but could have been a lot better. First of all, all the reviews I have read on Trip Advisors about this resort were pretty much right on the button. 1. You really want a lower number building, I requested this several times before we even... more

We stayed at the Grand Mayan Riviera Maya from June 22-29 and had an overall decent experience. The resort has some great amenities, albeit a few flaws as well. For our family, it was just okay. We knew from reading other reviews that the property was isolated and very spread out. However, it was much larger than we anticipated. Despite... more

I went on a family trip with my parents, my baby boy of 17 months and my husband and stayed at the Grand Mayan, which is part of the Mayan Palace located in the Riviera Maya. We had a great time there. Like most people said it is a huge place, very spread out. If you are out of shape... more

OK here it goes, this is a great place if you don’t go for crowds of drunken rude people and bunches of rowdy 20 somethingers. I have been to the Grand Mayan two times and am going back in Nov for a 3rd stay. My husband and I love the place the cleanness. As well as the friendly staff they... more

We were set to arrive at the resort on Sunday, June 8th. However, our United flight did not have enough fuel to get to our connection, so we were delayed until late afternoon Monday. (won't go into the horrible details!!) We had an 18 year old friend of my son's that was flying in on Sunday on a different airline... more

I went with my boyfriend and family to the Grand Mayan the second week of June. We traded in my parents' time share for the Grand Mayan. The hotel was gorgeous and extremely well maintained. Check-in was easy for my boyfriend and I since we arrived at 5:30pm, which is when check-in begins, my parents however arrived around 11:30am and... more