We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Casa de las Flores Playa del Carmen

20th Avenue North | Between 4th & 6th Streets, Playa del Carmen 77710, Mexico
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Hotel Casa de las Flores Playa del Carmen
View Map
Add Photo Write a Review

266 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    136
    78
    35
    9
    8
See reviews for
33
135
19
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (266)
  • Mar-May only
    (84)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (94)
All months
Pittsburgh, United States
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for four nights while recovering from jetlag and our wedding. It was nice and quiet. Although it's in the middle of the old town, it's walled in such a way that you feel like you're completely insulated from the sound. Lovely breakfast buffet every morning and they even opened it early on the day we left so... More 

Was this review helpful? Yes
Hotel Casa D, Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Rachel A Thank you very much for your review, it was very nice of you to point avery detail up. All the staff at Hotel Casa de las Flores, your home in Playa del Carmen is very thankful. Please come back soon or let us host your next aniversary Warm regards More 

Harare, Zimbabwe
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent VFM. Clean, quiet and well located a couple of blocks away from 5th avenue and walking distance of the ferry terminal. Air cons and fans effective. Lovely touch with the towel animals appearing during room service. Continental breakfast fairly basic and you do need to get in early as it does not appear to get replenished. Staff friendly and... More 

Was this review helpful? Yes
Hotel Casa D, General Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear ZimGuy2014 Thank you very very much for your review, I am sure this will be helpful for everybody out there planning their vacations. I am so glad to know you had a wonderful time and we really hope you come back soon, please! AP More 

Augusta, Georgia
1 review
2 of 5 stars Reviewed 3 weeks ago

Staff was very helpful and friendly. Rooms on first floor had a bad odor almost like they had been flooded out. Requested to move rooms but they did not move us instead sent housekeeping with spray which did not work. We were very disappointed in hotel management with issue resolution. Food was average nothing special but lots of food and... More 

Was this review helpful? Yes
Hotel Casa D, General Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear tm4660 Thank you very much for your visit. I am so sad about these many issues you had. I take very seriously your total satisfaction, that is why I will have all the staff to work harder, and they get commited as well and never let a guest in a room did not like if we have more available... More 

1 review
4 of 5 stars Reviewed July 9, 2015

We recently stayed at this hotel, we found the staff very friendly. Especially Alberto Perez, he went out of his way to make us happy. The rooms were very clean and grounds were also well kept. Our short stay was excellent and would return.

Was this review helpful? Yes
Hotel Casa D, Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Amigo Stefan Thank you so much for your preference we really enjoyed to have you here, this is your house. Thenk you very much for your review I am sure it will help other visitors to stay with us. Please contact us directly next time you come, I guarantee you 5 stars vacations Regards AP More 

Fort Lauderdale, Florida
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed July 9, 2015

We have spent 4 nights at this charming hotel. It is conveniently located very close to 5th avenue where most of the action of Playa del Carmen take place. However, it is very quiet and easy to sleep. From the moment we check in to check out, we have seen smiling faces and great service. Everybody was eager to help... More 

Was this review helpful? Yes
Hotel Casa D, Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Emrah P Thank you very very much for your review I am so glad that even with the details you mentioned you were able to enjoy your vacations. I really hope you come back soon to prove you how important you are for us. Thank you again More 

Winnipeg, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 1, 2015

We arrived at Casa De Las Flores after a long day of travel. The staff was very helpful and our room was neat and tidy(tip housekeeping handsomely, they do amazing art with the towels). The pool is a great feature to have there especially after returning from a day long adventure. The garden area is beautiful as well. Our room... More 

Was this review helpful? Yes 1
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Mr. Hector G Thank you very much for your preference. I had the chance to meet you and talk to you and it is always a pleasure to have people like you. Thank you very much for review as well, please come back soon. Alberto P More 

Apatzingan, Michoacan
2 reviews
5 of 5 stars Reviewed June 27, 2015

Very clean room/grounds/pool. We definely will stay here again if in the area. Withing walking distance of the beach and city center. Good cable and breakfast. Had a 10 year girl with us and she wants to stay there again. Again, everything you need is within reach. While you can find places a little cheaper and a little closer to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Señor Glynn Thank you very much for your visit and for your comment. I am so pleased you and your mates enjoyed Hotel Casa de las Flores, please come back soon. I think I gave you my information, contact me directly next time, we love to spoil our repetitive coustomers. Saludos More 

Nashville, Tennessee
1 review
5 of 5 stars Reviewed June 22, 2015

I loved my stay here! Definitely take time to check out a few of the rooms, my first option was no where near as cute as the room I ended up taking The staff was friendly and helpful and the location happens to be right next to the best taco truck in town!

Review collected in partnership with this hotel

Was this review helpful? Yes
Hotel Casa D, Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear aurianimal Thank you very much for your review. I remember you up grade it from a one type of room to another one higher and I am so glad you enjoyed it. Please come back soon to this humble Mexican Hotel. Sincerely, More 

Los Angeles, California
1 review
3 of 5 stars Reviewed May 30, 2015 via mobile

I stayed here for my birthday weekend last week. What I liked: the decor of the hotel, its cleanliness, the reception staff, and the continental breakfast was good too. What I didn't like: my room was VERY dark! I think because of its location, natural light did not come into the room at all. I need to have lots of... More 

Was this review helpful? Yes
Hotel Casa D, General Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Tita G Thank you very much for your review. I am very sorry about the mosquitos and I apologize fir the WiFi issues, we are working on it and I really hope you give the chance to host you again Thank you More 

1 review
5 of 5 stars Reviewed May 25, 2015

This hotel was absolutely perfect for me! I spent 5 nights here alone, in the beginning of May. The people working here are so friendly, so nice and always ready to help and answer all your questions (and believe my I asked a lot of questions). The breakfast is simple but very nice and the fact that there's a fresh... More 

Was this review helpful? Yes
Hotel Casa D, Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Ruuntje Thank you very much for such a nice review. We are so pleased you enjoyed your stay at Hotel Casa de las Flores Playa del Carmen. And we really hope you come back soon. Thank you very much More 

Questions? Get answers from hotel staff and past guests. Ask a question

207 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (142)
Viewed
Room/suite (33)
Viewed
Pool/beach area (11)
Viewed
Dining (1)
Viewed
Hotel & grounds (18)
Viewed
View from room (18)
Viewed
Other (61)

Management photos: Courtesy of the property manager

Viewed
All management photos (65)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (45)
Viewed
Dining (3)
Viewed
Pool/beach area (2)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
0.3 mi away
Kinbe Hotel
Kinbe Hotel
#111 of 201 in Playa del Carmen
4.0 of 5 stars 509 reviews
0.1 mi away
Barrio Latino Hotel
Barrio Latino Hotel
#66 of 201 in Playa del Carmen
4.5 of 5 stars 491 reviews
0.1 mi away
El Acuario Hotel
El Acuario Hotel
#38 of 201 in Playa del Carmen
4.5 of 5 stars 195 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel Playa del Karma
Hotel Playa del Karma
#116 of 201 in Playa del Carmen
4.0 of 5 stars 497 reviews
0.2 mi away
Hotel Cielo
Hotel Cielo
#15 of 201 in Playa del Carmen
4.5 of 5 stars 653 reviews
0.2 mi away
Hotel Hacienda del Caribe
Hotel Hacienda del Caribe
#130 of 201 in Playa del Carmen
3.5 of 5 stars 187 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay