We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Casa de las Flores Playa del Carmen

20th Avenue North | Between 4th & 6th Streets, Playa del Carmen 77710, Mexico
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Casa de las Flores Playa del Carmen
View Map
Add Photo Write a Review

290 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Seattle, Washington
1 review
4 of 5 stars Reviewed yesterday NEW

Hello from Seattle! We stayed at Casa de las Flores for our winter holiday. We weren't interested in staying at a monolithic, all inclusive resort. We wanted something charming with a family feel and Casa des las Flores delivered. We were just Blocks away from the beach and 5th st (pedestrian street, popular for restaurants and shopping), but far enough... More 

Helpful?
Thank Monique W
canada
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel 5 years ago and booked again based on that good experience. Unfortunately the only thing that has increased in that time is the price. We were put in a supposedly superior room that turned out to be a grotty windowless space that appeared not to have had any maintenance since we were there five years... More 

Helpful?
Thank jumborafiki
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Jumborafiki I want to thank you for your preference. You can be sure we will work very hard based on your comments. Theses are very important for us and I want to thank you for that too. Please give us the opportunity to host you again, by reserving directly with us, so we I can give you better deal,... More 

Vancouver, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 22, 2015

I almost hesitate to review this hotel because we would like to keep it quiet! Although it is up off the tourist area, it is close enough to everything, shopping for groceries or going out for dinner. The court yard with seating and the pool is a wonderful area to sit and relax after you've walked Avenida Quinta and haggled... More 

Helpful?
Thank Bev A
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Bev A Thank you soooo much for such a nice review. I am so glad you enjoyed your stay with us and mentioned every detail of the hotel and the staff. We always give our best to make you happy. Berenice is one of the best staff we have here, she knows very well Playa del Carmen. Please come... More 

1 review
4 of 5 stars Reviewed November 25, 2015

I stayed 2 nights at the hotel while staying in Playa del Carmen. The staff was friendly and could speak english, the Pool was clean, the building was nicely panted. The room was nice with good bed pillows. The only issue I had with the room was the AC. I ended up turning it off and opening all the windows.... More 

Helpful?
Thank Steve S
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Steve S Thank you very much for your visit. We remember you well :D Thank you as well for your review, such a complete one!!! Please come back, you can contact us directly. Merry Christmas!!! More 

Quebec, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 5, 2015

We stayed here one night as we were passing through Playa and liked it so much we came back. We were upgraded on our first stay to a larger room. The pool and the sitting areas are nice (though you may need bugspray) and the pool is a huge plus, especially considering the seaweed that is washing up on the... More 

Helpful?
Thank ALBQuebec_Canada
Hotel Casa D, Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear ALBQuebec_Canada Thank you very much for your recent stay. Thank you for choosen us from all hotels in downtown, we know that you have many options in Playa and we really thank you for staying with us. Everytime we have the chance, we give free up grades, breakfast, earlier check in, late check out or any request you have.... More 

Las Vegas, Nevada
Level Contributor
2 reviews
4 of 5 stars Reviewed August 31, 2015

The crew is very nice, every one of them. The hotel patio is beautiful. Rooms are air conditioned - mine was a little bit loud. Breakfast is basic: coffee, fruit, cereal, bread & butter and jam. Every room has a safe. Sea is 5 minutes walking. Nice restaurants and stores in walking distance - even a walmart, where you can... More 

Review collected in partnership with this hotel

Helpful?
Thank Tamas S
Hotel Casa D, General Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Mr. Tamas S Thank you very much for your visit and review here. I totally remember you and your family, thank you for staying with us, thank you for the daily economic motivation :) I sincerely hope you come back and see all the changes, good changes i will make. Say hi to your famili please AP More 

Pittsburgh, United States
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 22, 2015

We stayed here for four nights while recovering from jetlag and our wedding. It was nice and quiet. Although it's in the middle of the old town, it's walled in such a way that you feel like you're completely insulated from the sound. Lovely breakfast buffet every morning and they even opened it early on the day we left so... More 

Helpful?
Thank Rachel A
Hotel Casa D, Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Rachel A Thank you very much for your review, it was very nice of you to point avery detail up. All the staff at Hotel Casa de las Flores, your home in Playa del Carmen is very thankful. Please come back soon or let us host your next aniversary Warm regards More 

Harare, Zimbabwe
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 16, 2015

Excellent VFM. Clean, quiet and well located a couple of blocks away from 5th avenue and walking distance of the ferry terminal. Air cons and fans effective. Lovely touch with the towel animals appearing during room service. Continental breakfast fairly basic and you do need to get in early as it does not appear to get replenished. Staff friendly and... More 

Helpful?
Thank ZimGuy2014
Hotel Casa D, General Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear ZimGuy2014 Thank you very very much for your review, I am sure this will be helpful for everybody out there planning their vacations. I am so glad to know you had a wonderful time and we really hope you come back soon, please! AP More 

Augusta, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 5, 2015

Staff was very helpful and friendly. Rooms on first floor had a bad odor almost like they had been flooded out. Requested to move rooms but they did not move us instead sent housekeeping with spray which did not work. We were very disappointed in hotel management with issue resolution. Food was average nothing special but lots of food and... More 

Helpful?
Thank tm4660
Hotel Casa D, General Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear tm4660 Thank you very much for your visit. I am so sad about these many issues you had. I take very seriously your total satisfaction, that is why I will have all the staff to work harder, and they get commited as well and never let a guest in a room did not like if we have more available... More 

1 review
4 of 5 stars Reviewed July 9, 2015

We recently stayed at this hotel, we found the staff very friendly. Especially Alberto Perez, he went out of his way to make us happy. The rooms were very clean and grounds were also well kept. Our short stay was excellent and would return.

Helpful?
Thank Stefan R
Hotel Casa D, Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Amigo Stefan Thank you so much for your preference we really enjoyed to have you here, this is your house. Thenk you very much for your review I am sure it will help other visitors to stay with us. Please contact us directly next time you come, I guarantee you 5 stars vacations Regards AP More 

Questions? Get answers from hotel staff and past guests. Ask a question

219 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (158)
Viewed
Room/suite (34)
Viewed
Pool/beach area (13)
Viewed
Dining (1)
Viewed
Hotel & grounds (18)
Viewed
View from room (18)
Viewed
Other (74)

Management photos: Courtesy of the property manager

Viewed
All management photos (61)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (40)
Viewed
Dining (3)
Viewed
Pool/beach area (2)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
0.2 mi away
La Pasion Hotel Boutique
La Pasion Hotel Boutique
#12 of 204 in Playa del Carmen
4.5 of 5 stars 754 reviews
0.1 mi away
Barrio Latino Hotel
Barrio Latino Hotel
#63 of 204 in Playa del Carmen
4.5 of 5 stars 538 reviews
0.6 mi away
Hotel Boutique Posada Mariposa
Hotel Boutique Posada Mariposa
#119 of 204 in Playa del Carmen
4.0 of 5 stars 399 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Illusion Boutique Hotel by Xperience Hotels
Illusion Boutique Hotel by Xperi...
#45 of 204 in Playa del Carmen
4.5 of 5 stars 1,012 reviews
0.3 mi away
Hotel Playa del Karma
Hotel Playa del Karma
#122 of 204 in Playa del Carmen
4.0 of 5 stars 508 reviews
0.6 mi away
Aventura Mexicana
Aventura Mexicana
#21 of 204 in Playa del Carmen
4.5 of 5 stars 1,319 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay