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Hotel Casa de las Flores Playa del Carmen

20th Avenue North | Between 4th & 6th Streets, Playa del Carmen 77710, Mexico
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Hotel Casa de las Flores Playa del Carmen
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293 Reviews from our TripAdvisor Community

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Western Norway, Norway
Level Contributor
4 reviews
3 of 5 stars Reviewed today NEW

Greetings from Norway! We stayed at Casa De Las Flores for 2 weeks during our winter vacation. We were looking for a place close to the beach and 5th Avenue, but not too close, and ended up with this hotel, which was 3-4 blocks away. When we arrived we met a happy face in the reception, which showed us the... More 

Helpful?
Thank HWelde
Seattle, Washington
2 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Hello from Seattle! We stayed at Casa de las Flores for our winter holiday. We weren't interested in staying at a monolithic, all inclusive resort. We wanted something charming with a family feel and Casa des las Flores delivered. We were just Blocks away from the beach and 5th st (pedestrian street, popular for restaurants and shopping), but far enough... More 

Helpful?
Thank Monique W
Mountain View, California
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Awesome little hotel. I got a room on the 2nd floor towards the very back. If you have heavy bags, just a heads up, there is no elevator but 2 short flight of steps, no biggie. Room is a little dark even with the lights on but that wasn't a problem for me. The bed is comfortable, not too soft,... More 

Helpful?
Thank aquaholic_luv
canada
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel 5 years ago and booked again based on that good experience. Unfortunately the only thing that has increased in that time is the price. We were put in a supposedly superior room that turned out to be a grotty windowless space that appeared not to have had any maintenance since we were there five years... More 

Helpful?
Thank jumborafiki
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Jumborafiki I want to thank you for your preference. You can be sure we will work very hard based on your comments. Theses are very important for us and I want to thank you for that too. Please give us the opportunity to host you again, by reserving directly with us, so we I can give you better deal,... More 

Vancouver, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 22, 2015

I almost hesitate to review this hotel because we would like to keep it quiet! Although it is up off the tourist area, it is close enough to everything, shopping for groceries or going out for dinner. The court yard with seating and the pool is a wonderful area to sit and relax after you've walked Avenida Quinta and haggled... More 

Helpful?
Thank Bev A
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Bev A Thank you soooo much for such a nice review. I am so glad you enjoyed your stay with us and mentioned every detail of the hotel and the staff. We always give our best to make you happy. Berenice is one of the best staff we have here, she knows very well Playa del Carmen. Please come... More 

1 review
4 of 5 stars Reviewed November 25, 2015

I stayed 2 nights at the hotel while staying in Playa del Carmen. The staff was friendly and could speak english, the Pool was clean, the building was nicely panted. The room was nice with good bed pillows. The only issue I had with the room was the AC. I ended up turning it off and opening all the windows.... More 

Helpful?
Thank Steve S
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Steve S Thank you very much for your visit. We remember you well :D Thank you as well for your review, such a complete one!!! Please come back, you can contact us directly. Merry Christmas!!! More 

Quebec, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 5, 2015

We stayed here one night as we were passing through Playa and liked it so much we came back. We were upgraded on our first stay to a larger room. The pool and the sitting areas are nice (though you may need bugspray) and the pool is a huge plus, especially considering the seaweed that is washing up on the... More 

Helpful?
Thank ALBQuebec_Canada
Hotel Casa D, Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear ALBQuebec_Canada Thank you very much for your recent stay. Thank you for choosen us from all hotels in downtown, we know that you have many options in Playa and we really thank you for staying with us. Everytime we have the chance, we give free up grades, breakfast, earlier check in, late check out or any request you have.... More 

Las Vegas, Nevada
Level Contributor
2 reviews
4 of 5 stars Reviewed August 31, 2015

The crew is very nice, every one of them. The hotel patio is beautiful. Rooms are air conditioned - mine was a little bit loud. Breakfast is basic: coffee, fruit, cereal, bread & butter and jam. Every room has a safe. Sea is 5 minutes walking. Nice restaurants and stores in walking distance - even a walmart, where you can... More 

Review collected in partnership with this hotel

Helpful?
Thank Tamas S
Hotel Casa D, General Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Mr. Tamas S Thank you very much for your visit and review here. I totally remember you and your family, thank you for staying with us, thank you for the daily economic motivation :) I sincerely hope you come back and see all the changes, good changes i will make. Say hi to your famili please AP More 

Pittsburgh, United States
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 22, 2015

We stayed here for four nights while recovering from jetlag and our wedding. It was nice and quiet. Although it's in the middle of the old town, it's walled in such a way that you feel like you're completely insulated from the sound. Lovely breakfast buffet every morning and they even opened it early on the day we left so... More 

Helpful?
Thank Rachel A
Hotel Casa D, Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Rachel A Thank you very much for your review, it was very nice of you to point avery detail up. All the staff at Hotel Casa de las Flores, your home in Playa del Carmen is very thankful. Please come back soon or let us host your next aniversary Warm regards More 

Harare, Zimbabwe
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 16, 2015

Excellent VFM. Clean, quiet and well located a couple of blocks away from 5th avenue and walking distance of the ferry terminal. Air cons and fans effective. Lovely touch with the towel animals appearing during room service. Continental breakfast fairly basic and you do need to get in early as it does not appear to get replenished. Staff friendly and... More 

Helpful?
Thank ZimGuy2014
Hotel Casa D, General Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear ZimGuy2014 Thank you very very much for your review, I am sure this will be helpful for everybody out there planning their vacations. I am so glad to know you had a wonderful time and we really hope you come back soon, please! AP More 

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