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Hotel Casa de las Flores Playa del Carmen

20th Avenue North | Between 4th & 6th Streets, Playa del Carmen 77710, Mexico
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Hotel Casa de las Flores Playa del Carmen
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Ranked #37 of 146 Playa del Carmen B&B and Inns
A recent review
4 of 5 stars reviewed 3 weeks ago
Stefan R
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258 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed 3 weeks ago

We recently stayed at this hotel, we found the staff very friendly. Especially Alberto Perez, he went out of his way to make us happy. The rooms were very clean and grounds were also well kept. Our short stay was excellent and would return.

Was this review helpful? Yes
Hotel Casa D, Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Amigo Stefan Thank you so much for your preference we really enjoyed to have you here, this is your house. Thenk you very much for your review I am sure it will help other visitors to stay with us. Please contact us directly next time you come, I guarantee you 5 stars vacations Regards AP More 

Fort Lauderdale, Florida
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have spent 4 nights at this charming hotel. It is conveniently located very close to 5th avenue where most of the action of Playa del Carmen take place. However, it is very quiet and easy to sleep. From the moment we check in to check out, we have seen smiling faces and great service. Everybody was eager to help... More 

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Hotel Casa D, Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Emrah P Thank you very very much for your review I am so glad that even with the details you mentioned you were able to enjoy your vacations. I really hope you come back soon to prove you how important you are for us. Thank you again More 

Winnipeg, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We arrived at Casa De Las Flores after a long day of travel. The staff was very helpful and our room was neat and tidy(tip housekeeping handsomely, they do amazing art with the towels). The pool is a great feature to have there especially after returning from a day long adventure. The garden area is beautiful as well. Our room... More 

Was this review helpful? Yes 1
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Mr. Hector G Thank you very much for your preference. I had the chance to meet you and talk to you and it is always a pleasure to have people like you. Thank you very much for review as well, please come back soon. Alberto P More 

Apatzingan, Michoacan
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Very clean room/grounds/pool. We definely will stay here again if in the area. Withing walking distance of the beach and city center. Good cable and breakfast. Had a 10 year girl with us and she wants to stay there again. Again, everything you need is within reach. While you can find places a little cheaper and a little closer to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Señor Glynn Thank you very much for your visit and for your comment. I am so pleased you and your mates enjoyed Hotel Casa de las Flores, please come back soon. I think I gave you my information, contact me directly next time, we love to spoil our repetitive coustomers. Saludos More 

Nashville, Tennessee
1 review
5 of 5 stars Reviewed June 22, 2015

I loved my stay here! Definitely take time to check out a few of the rooms, my first option was no where near as cute as the room I ended up taking The staff was friendly and helpful and the location happens to be right next to the best taco truck in town!

Review collected in partnership with this hotel

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Hotel Casa D, Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear aurianimal Thank you very much for your review. I remember you up grade it from a one type of room to another one higher and I am so glad you enjoyed it. Please come back soon to this humble Mexican Hotel. Sincerely, More 

Los Angeles, California
1 review
3 of 5 stars Reviewed May 30, 2015 via mobile

I stayed here for my birthday weekend last week. What I liked: the decor of the hotel, its cleanliness, the reception staff, and the continental breakfast was good too. What I didn't like: my room was VERY dark! I think because of its location, natural light did not come into the room at all. I need to have lots of... More 

Was this review helpful? Yes
Hotel Casa D, General Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Tita G Thank you very much for your review. I am very sorry about the mosquitos and I apologize fir the WiFi issues, we are working on it and I really hope you give the chance to host you again Thank you More 

1 review
5 of 5 stars Reviewed May 25, 2015

This hotel was absolutely perfect for me! I spent 5 nights here alone, in the beginning of May. The people working here are so friendly, so nice and always ready to help and answer all your questions (and believe my I asked a lot of questions). The breakfast is simple but very nice and the fact that there's a fresh... More 

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Hotel Casa D, Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Ruuntje Thank you very much for such a nice review. We are so pleased you enjoyed your stay at Hotel Casa de las Flores Playa del Carmen. And we really hope you come back soon. Thank you very much More 

Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 9, 2015

I stayed in the Hotel Casa de las Flores in February 2015 for a 7 night stay. This was my 2nd stay in PDC. After my first experience in PDC in 2014 staying at another hotel on la Quinta Avenida, I was looking for a much quieter hotel, not so closed to the noisy bars and restaurant but still to... More 

Was this review helpful? Yes 1
Hotel Casa D, Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Mr. Yann M Thank you very much for such a great review. Thank you. We do our best everyday for you. Please come back soon More 

Belize City, Belize
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 9, 2015

We chose this hotel because was rated excellent on Tripadvisor and for the first time I was disappointed. The Hotel is OK if you get room 11. We where given at first room 28 (not nice ) then we asked to change room. Staff was very pleasant and show us a second room (not nice) finally the showed us room... More 

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Hotel Casa D, Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review
Google Translation

Estimado Sr. Franco669 De antemano agradecemos su amable preferencia. Efectivamente contamos con distintas categorias de habitaciones y por la distribucion... More 

Central Norway, Norway
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 3, 2015

Stayed here with a group of 20 people for two weeks. The staff were very helpful and always smiling. Clean rooms every day, the bed got made up and received fresh towels. Tips for cleaning staff and at breakfast expected, in accordence with the culture. Air-condition and fan in the celing, slept comfortably. Enjoyed the common areas of the hotel... More 

Was this review helpful? Yes 1
Hotel Casa D, Manager at Hotel Casa de las Flores Playa del Carmen, responded to this review
Google Translation

Estimado Kurt E Gracias, muchas gracias por sus amables comentarios. Esperamos que usted y su grupo hayan pasado unas vacaciones... More 

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