We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 119 Playa del Carmen B&Bs / inns

Koox City Garden Hotel

2.5 of 5 Small Hotel   |   Av. Constituyentes entre 1 y 5ta Avenida, Playa del Carmen 77710, Mexico
Hotel amenities
Koox City Garden Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Koox City Garden Hotel to your Saves list
Ranked #54 of 119 Playa del Carmen B&B and Inns
A recent review
4 of 5 stars Reviewed May 24, 2014
Christinna_Foxy Montreal, Canada
Write a Review

33 reviews from our community

Traveler rating
    12
    12
    3
    1
    5
See reviews for
7
10
3
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (33)
  • Mar-May only
    (12)
  • Jun-Aug only
    (5)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (9)
All months
Montreal, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 24, 2014 via mobile

I think that if you really want a peacefull place to sleep this is not your spot. Its well placed in city center. Its quiet during daytime. The pool and garden are really a chill place. Actually we spend most of our lunch time around the pool because we have a fridge in the room, witch was pretty cool! Very... More

Was this review helpful? Yes
KooxHotels, E-Business Manager at Koox City Garden Hotel, responded to this review

Dear Christinn, Thanks a lot for your review of your stay at Ko'ox City Garden Hotel. We are very happy to know that you enjoyed your days with us, our facilities and services. We want to thank you for chosen us and we look forward to welcome you very soon again! Best regards! More

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 7, 2014

We stumbled across this hotel at the last minute. We went directly to the hotel and dealt with Omar, who was an absolute delight. He was very friendly and helpful. They had two hotels available at the time, so showed us through both. Nothing was too much trouble. He even matched the price online. The hotel is in an ideal... More

Was this review helpful? Yes
KooxHotels, E-Business Manager at Koox City Garden Hotel, responded to this review

Dear guest, Thanks a lot for your review of your stay at Ko'ox City Garden Hotel. We are very happy to know that you enjoyed your days with us, our facilities, services and our wonderful staff with their recommendations (as Omar, thank you!). We want to thank you for chosen us and we look forward to welcome you very soon... More

Wisconsin
Top Contributor
103 reviews 103 reviews
22 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed March 30, 2014

This is the former Posada Las Iguanas, which used to be run by the family that still owns it. Read their reviews, then read these, and you will see what has changed since it was taken over by Koox. Understand, this is not and never was the hotel for everybody. If it is your first time to Playa, or if... More

Was this review helpful? Yes
KooxHotels, E-Business Manager at Koox City Garden Hotel, responded to this review

Dear guest, Thank you for write your review of your stay at Ko'ox City Garden Hotel. We want to thank you specially the bad points of your words, because they help us to improve our services and facilities. Ko'ox Management read this review and want to apologise for all the inconveniences you had suffer during your stay. We are working... More

Montreal, Canada
Top Contributor
75 reviews 75 reviews
58 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed December 1, 2013

Great location and great price, one of the nicest and most affordable clean hotels in the area. They have their own little pool and is just but where the action happens in New Years in Playa del Carmen but still not so close so you can get good rest. With AC and love the wooden blinds.

Was this review helpful? Yes
KooxHotels, E-Business Manager at Koox City Garden Hotel, responded to this review

Dear guest, Thanks a lot for your review of your stay at Koox City Garden Hotel (Posada de las Iguanas). We are delighted to know that you enjoyed our facilities and services, and specially the location of the hotel, the best one :) Thanks again and we are looking forward to welcome you at your home in Playa! Best regards... More

Buenos Aires, Argentina
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 8, 2013

This was my worst experience in a hotel ever. The Koox has a few hotels, I don't know where to start this review about the Koox City Garden. Maybe for the management. What an arrogant and pathetic people they have as staff. I.e: the hotel says they have internet connection but it doesn't work and when they say they fixed... More

Was this review helpful? Yes 2
Bozeman, Montana
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 12, 2012

We loved Posada las Iguanas, and would highly recommend it. The staff was helpful and efficient, the courtyard quiet and picturesque with its pool and orchids, and the room comfortable and cool. The adjoining Cafe Cyn has excellent, reasonably-priced food. It's only a block to the beach, and a 1/2 block to Avenida Quinta, with its shops and restaurants. Cynthia,... More

Was this review helpful? Yes 3
Cologne, Germany
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 16, 2012

Fantastic value for money, very clean, comfortable and cosy place - I loved staying here. The location of Las Iguanas and the close proximity not just to the beach and Quintas Avenida, but lots of restaurants and tacos bars make this posada my favourite in Playa!

Was this review helpful? Yes 3
Wisconsin
Top Contributor
103 reviews 103 reviews
22 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed March 27, 2011

We have been coming to Playa for 14 years, staying in many different accomodations, and always wondered about Posada Las Iguanas, so this year we stayed there. It is a rare green oasis on Constituyentes between the behemoth Gran Porto Real hotel (close to the beach)and always-buzzing Avenida Quinta (live music nightly at Kitxen, right around the corner), but it... More

Was this review helpful? Yes 4
Grenada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed August 6, 2004

I stayed at Las Iguanas in July for 6 nights. It is only 5 minutes walking distance from the beach and 2 minutes from the end of the popular pedestrian zone, the Quinta. Room no. 14, upstairs had 1 king size bed, 1 ceiling fan, 1 standing fan, anice big shower (the pressure was a bit low, though) and a... More

Was this review helpful? Yes 6
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Koox City Garden Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Koox City Garden Hotel

Address: Av. Constituyentes entre 1 y 5ta Avenida, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Koox City Garden Hotel 2.5*
Number of rooms: 16
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Agoda, Odigeo, Booking.com, Despegar.com and TripOnline SA so you can book your Koox City Garden Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Koox City Garden Hotel Riviera Maya/Playa Del Carmen, Mexico

27 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
View from room (3)
Viewed
Room/suite (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (6)
Viewed
Family/play areas (5)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (2)
Hotels you might also like...
Check In Check Out
Price Your Stay