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Acanto Boutique Hotel & Suites


Acanto Boutique Hotel & Suites
16 Street, Playa del Carmen 77710, Mexico
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Traveler Reviews

84% Recommend
4.5 of 5 stars 148 reviews
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By trip type
All (148)
[ Date ] [ Rating ]
Loved Acanto
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5 of 5 stars
kib2716 1 contribution
nashville
Jun 2, 2008 | Trip type: Family
0/2 found this review helpful

Nice hotel with perfect location if you do not want a beach front hotel. Small and simple with excellent service. The staff made our stay even more enjoyable by giving us great recommendations of places to eat and vist. Only a few steps from 5th and a block or two from the ocean. Felt safe and was clean. more

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5 of 5 stars
willieNewYork 1 contribution
New York
Jun 2, 2008
0/2 found this review helpful

I would like to tell you we had a wonderful time in Playa de Carmen and a fantastic time at your hotel. From check-in to check-out everyone in your hotel was just wonderful. I am sorry to say I forget the gentleman at the front desk's name but he was fantastic. He recommended such wonderful restaurants in your City and... more

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5 of 5 stars
BigTenterprise 1 contribution
Atlanta
Jun 1, 2008
0/2 found this review helpful

This has been my second visit to Acanto, and I must take my hat off that establishment it just keeps getting better, the renovations have been just breate taking and it has been brought up to a 5star status no for sure. I rested comfortably and the ammenities for me was outstanding which being so close to the beaches and... more

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5 of 5 stars
stdkgw11 1 contribution
Texas
May 31, 2008 | Trip type: Couples
1/3 found this review helpful

Acanto Boutique was the perfect home away from home. When there, I felt like I was on vacation, but the staff was so friendly they made me feel right at home. They were there at my every beckon call. The view in and around the hotel is amazing, especially at night. The hotel is in the perfect location. It is... more

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5 of 5 stars
LNPDX 1 contribution
Portland, Oregon
May 30, 2008 | Trip type: Couples
1/3 found this review helpful

We just returned from our second stay at Acanto in Playa del Carmen and had a wonderful time. We enjoy this hotel because it is so comfortable. It makes us feel as if we have our own condo in the middle of paradise. The rooms are equipped with all of the amenities listed on the internet site. If you need... more

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1 of 5 stars
Viclugano 3 contributions
Lugano
May 29, 2008 | Trip type: Couples
1/1 found this review helpful

My wife and I drove to Acanto during our Yucatan tour. We had booked for one night. We were able to park right out the door which was great. The position was also good, but as soon as we walked in our mood changed. Here are the reasons. pool: small and dirty room: rather large, but musty and smelly, with... more

Management response from
matthew craig, owner

this is outrageous, first i do not recall anybody complaining about dirty furniture, second i would never get defensive. Our furniture is constantly maintained painted upgraded, we have thousand of happry guest and hundreds of positive and several recent positive reviews, Its a shame that somebody is doing this

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5 of 5 stars
xhibtz 1 contribution
florida
May 17, 2008 | Trip type: Couples
1/3 found this review helpful

I've stayed at many boutique hotels. In looking for a new place to vacation someone told me about Acanto. They had just returned and said we would like it. Thet were 100% correct. We went for a week. It was everthing they said it would be and more. The greeting from the time you register until the time you leave... more

Acanto Rocks
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5 of 5 stars
sfon 1 contribution
usa
May 16, 2008 | Trip type: Couples
1/3 found this review helpful

Excellent staff! We stayed for only 3 days. Wished it was longer! more

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5 of 5 stars
MikeMex 4 contributions
Houston
May 12, 2008
1/2 found this review helpful

Finding the Acanto Hotel was a pure pleasure.. The place has just seven rooms around a private pool / courtyard and each of the rooms has a small kitchen with stove, refrigerator etc which is nice. Its half a block from the main shopping / restaurant / bar street in Playa and one and a half blocks from the beach... more

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2 of 5 stars
Deegroovy 1 contribution
Greenville, South Carolina
May 8, 2008 | Trip type: Couples
1/1 found this review helpful

We stayed in September 2007. This is our experience you can take it or leave but this is what we got from it! Yes the property is cute and has a good location and a nice pool with a fountain, but I wasn't sleeping outside so here it goes. For me personally and my husband it is nice when staying... more

Management response from
matthew craig, owner

I dont know what hotel they stayed at but ... our furniture is all the same kind and exactly as shown in the pictures, we have all new fresh towels and linens and we do not have Wall unit air conditioning. We change the linens and towels every day, and the rooms are cleaned everyday. So where does this fabrication...

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Acanto Boutique Hotel & Suites Address

16 Street, Playa del Carmen 77710, Mexico