We stayed in Acanto on two separate occasions during our three week honeymoon in Central America. First for two nights before heading to Belize, and then for another five nights before heading to Cuba.
This place was one of the highlights of our trip, and without hesitation will stay here again when we return to Playa! From our check-in with...
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We do everything possible to make our guests needs and desires happen to make the dreams a reality to help with weddings, honeymoons or reunions. Our services start from your first inquiry. We guarantee prompt service from the very initial contact with us through to the end of your stay.. That is how we have been trained and the only...
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We stayed at the Acanto Boutique Hotel for 2 nights and loved it! I walked in the lobby and felt at I had made the right choice. I am a yoga teacher so I loved the "zen" feeling of this hotel!! Gorgeous property, and THE perfect location in Playa Del Carmen. My husband and 2 kids (ages 12 & 15),...
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I stayed at the Acanto Boutique Hotel for 3 nights and loved the intimate setting alongside the popular pedestrian avenue. The service was very good - when we checked in the woman at the desk ensured that we had everything we needed for our stay. She helped us organize everything we wanted and made sure that we were conmfortable. Our...
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What can I say? Everything about my stay at Acanto was fantastic, from the price point and location, to the attantiveness of the staff. Its a great experience.
When I arrived, the owner checked me in himself. I went by myself and he was more than helpful in giving me tips on where to go and what to do. You...
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Thank you we remember you and look forward to your return. Glad we were able to provide such an Amazing experience for you!!
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This is a great new boutique hotel - with plenty to offer. From our trip from the airport to our greetings by the staff (thank you Ralphaella) we couldn't have felt more welcome. Our room (suite) was spacious, clean and well furnished. With a full kitchen and our own grill on the rooftop we had the option to cook some...
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Great to hear all this. we worked very hard to pick out the best furnishing and amenities as well as the design and architecture to set us apart from the competition. Not to mention the staff and fair rates..Next time you can have our in house chef prepare meals for you in the courtyard your terrace or on the roof...
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Clean and centrally located in Playa Del Carmen. Staff is friendly. Beach area not so nice, but if you walk 10 minutes in either direction the beach is much better. As their are boats in front of the closest beach area fro the hotel. Very reasonably priced. No telephone in the room and they charge extra for the internet which...
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Glad you enjoyed.. we are in the process of getting snack waters etc for purchase in the rooms or lobby. Our cafe next door provides it at the moment along w room service..
Our beach clubs luckily do not have the boats on front so we are happy about that .. see you agaon soon
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The new Acanto is an absolutely gorgeous property. Convenient to 5th Avenue and the beach without being in the middle of all the tourist traffic. The rooms are well equipped, although the lack of a mini fridge or ice bucket in the basic room poses beverage problems. The roof has private condo areas, as well as a public area with...
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We enjoyed having you as well and always happy when our guests are happy. We do have mini refrig upon request and will be supplying welcome water in every room .. see you again soon
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I stayed at the Acanto March 28-April 2, 2012. The first rate service started before we arrived. I was doing some research on Playa del Carmen and places to stay and wrote an email to the address I found on the Web site. I received a call from Matt who answered all my questions (patiently, I had a lot of...
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Thank you we are very customer service oriented and trained ... always want to make the guests comfortable and happy . We enjoyed having you as well
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Matt(owner) runs a very nice, clean boutique inn. The hotel is in a perfect spot between happening Quinto (5th) ave and a block to the beach. We liked it because it was brand new, felt clean and staff was very helpfull despite some minor inconvienences.
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Thank you.. the staff loves what they do and especially where they work. imagine being surrounded by beauty all day
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My wife and I enjoyed staying in Acanto very much! Great location, nice and relaxed atmosphere of being home away from home.
Very cosy, yet practical. Clen and neat, very new (a couple of hiccups with electricity did not spoil the impression). Undeground parking was a great plus since we rented a car and avoided driving around in circles to...
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Our home is always yours. we worked hard to create this beautiful place for all to enjoy and the staff works endless hours to be sure all is at its best
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