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Allure Agave Acanto Hotel

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16 Norte bis | Between 1 & 5 ave, Playa del Carmen 77710, Mexico (Formerly Acanto Boutique Hotel)
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Allure Agave Acanto Hotel
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Allure Agave Acanto Hotel
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561 reviews from our community

Traveler rating
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    112
    19
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Scarborough, Maine
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This was our first trip to Playa and feel very fortunate to have chosen this boutique hotel. We have never stayed at a hotel and had such wonderful people on the staff. Each one of them seemed to truly care about our stay and wanted it to be not just a good experience but a wonderful one. We stayed for... More 

Was this review helpful? Yes 1
Vancouver, Canada
Top Contributor
217 reviews 217 reviews
178 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 2 nights at the Allure Agave Acanto Hotel. We were 2 adults but were given a huge 2 bedroom suite with two bathrooms, 2 king size beds, and a large kitchen and sitting area. The apartments were well maintained, clean (although the couch covers could have used a good wash) and comfortable. If we had stayed more than... More 

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KarismaHotelsResorts, Director General at Allure Agave Acanto Hotel, responded to this review

Thank you for your wonderful comments ,It was a pleasure to host you and we truly appreciate your feedback. We are thrilled to hear that you enjoyed your overall experience and found that our accomodated catered to your holiday needs. We would like you to know that we are working on our breakfast service offered and we hope that you... More 

Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was our first trip to Playa and we loved this boutique hotel in the heart of it all. So close to all the restaurants and fun on Fifth Avenue. Our suite also included the penthouse upper deck which had marvelous views of the ocean. Staff was so helpful in arranging tours and dining recommendations. The rooms and courtyard are... More 

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KarismaHotelsResorts, Director General at Allure Agave Acanto Hotel, responded to this review

Thank you for your review , we appreciate the time taken to share your comments and it was a pleasure to host you at allure agave acanto. we look forward to your next visit Best Regards The Allure Agave Acanto Family More 

New York City, New York
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We recently spent a week at this sweet boutique hotel on a quiet street adjacent to the energetic action on Fifth Avenue. We had a one bedroom apartment which gave us room to spread out. The hotel is run with excellent care and every question or concern we had was addressed right away. We got help with restaurants, beach clubs... More 

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KarismaHotelsResorts, Director General at Allure Agave Acanto Hotel, responded to this review

Dear Janie B Thank you for sharing your recent experiences , we are very happy you enjoyed your experience with us and we look forward to welcoming you again in the future. Best Regards The Allure Agave Acanto family More 

leftcoast
Contributor
19 reviews 19 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for almost a week at the Acanto, and it was a good choice. The two ladies who run the place are excellent - very helpful. We had a problem with the hot tub not working, but it was fixed on our second or third night. They provided us with a coupon for a free full breakfast and it... More 

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We spent 7 nights here and absolutely loved it!! Was close to bars, restaurants and a short walk to everything, we couldn't have asked for any better. The pool side villa was just that! POOL SIDE! All staff were friendly and helpful.. Overall 5/5 for everything. Would definitely visit again.

Was this review helpful? Yes 3
Gurnee, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel! The villa was very nice, roomy, smelled very nice, unlike in all inclusive resorts. Staff was very helpful and friendly! Location is the best- very quiet street that is just steps away from La Quinta and blocks away from the beach.

Was this review helpful? Yes 1
Modesto, California
1 review
5 of 5 stars Reviewed 3 weeks ago

We recently stayed at Acanto for our Honeymoon. It was a fabulous experience. Italia and Sebastian were awesome and helped us with any question we had. Italia helped us book all of our tours and gave excellent recommendations. The hotel itself is very clean and cozy. We felt like we were in Paradise! Next time we come back to Playa... More 

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KarismaHotelsResorts, Director General at Allure Agave Acanto Hotel, responded to this review

Dear Marissa A Thank you for your wonderful comments , it was a pleasure to host you and spoil you here at the Allure Agave Acanto we look forward to your next visit The Allure Agave Acanto family More 

Tennessee Ridge, Tennessee
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 weeks ago

The Acanto is a great place to stay right in the heart of Playa. It's just off the main street where it isn't to noisy, but still in the hustle and bustle of all Playa has to offer. The hotel is extremely clean, beautiful, and very picturesque. What truly grabbed my attention was the staff.. I don't think I can... More 

Was this review helpful? Yes
KarismaHotelsResorts, Director General at Allure Agave Acanto Hotel, responded to this review

Dear 901dez Thank you for your kind words, we are touched by your comments and value your opinions. There is no better recognistion than the praise of our guests and Italia has received your heartwarming comments. We are very happy to hear that you enjoyed all that the Allure Agave Acanto and playa del carmen has to offer and we... More 

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you purchased a Groupon for this hotel, please read. I have purchased hotels and vacations through Groupon before and have always done plenty of research prior to actually purchasing the deal. The same was true for the Acanto. I even called the hotel prior to purchasing to make sure we were getting a good room and good deal for... More 

Was this review helpful? Yes 2
KarismaHotelsResorts, Director General at Allure Agave Acanto Hotel, responded to this review

Dear hikergirl78 Thank you for your recent review , firstly we are very sorry that you were disappointed with the location of your room or the hotel. we do our best to accomodate our guests and honor all requests that are made. We do have suites on 3 floors however we have a roof top lounge that all guests can... More 

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