See the videos and pix and decide for yourself There is NO: phone, elevator, (3 floors up) smoke detector or safe. One of the tenants keeps a dog that runs loose and would be at the front gate barking/growling, so we were afraid to pass. Living room and bedroom sliding doors open onto nothing but air down to concrete 3... more

this 3 bedroom penthouse condo was perfect for my family...the rooftop pool deck with 360 degree view of playa del carmen was the perfect way to end each enjoyable day on the beach which was an easy three block, 5 minute walk ..1 block from the best breakfast place "the monkey bar" the best french toast and oatmeal and fresh... more

Writing a review three years later is probably going to be difficult, so I'll keep it short. Hotel was great. We had a bedroom, bathroom, small kitchen, and small living room. Plus a small outside area with table and two chairs. Pool was small but beautiful. Hotel was very clean, and nice. Staff wasnt super helpful, but we honestly didn't... more

We stayed at the Acanto Hotel & Suites and ABSOLUTELY loved it!! The customer service was wonderful, and we were very impressed with the hotel itself! The atmosphere was romantic and beautiful... I felt like I was worlds away from home!! And yet it was conveniently located near the beach and all the restaurants and shops of the popular "5th... more

A fantastic place!! So close and convenient to all that Playa de Carmen has to offer. Quiet and relaxing! The staff was superb, especially the housekeepers, Lupe in particular. Rooms were great and the kitchen came in handy for breakfast and lunch. Shop the "Mega" store for your basic needs, fruit, water, breads, beer/wine, deli, etc; it is a super... more

This was our second stay at the Acanto Hotel: 4 days this time and 7 days during our first trip to Playa del Carmen in February 2007. The hotel's location is close to ideal, on a quiet shady cul-de-sac within feet of the busy 5th Avenue with its shopping and great restaurants. The hotel's only a modest walk to the... more

I did not feel welcomed or respected by the staff. It took the staff two days to replace a faulty hair dryer. The water was often cold. The pool was small and dirty. A staff member at the front desk assured us that he would safely store our luggage the day we checked out. About an hour later when we... more

My fiance and I stayed at this hotel with another couple and had a great experience. This was our first trip to Playa del Carmen and as avid travelers we prefer to stay in smaller, boutique hotels rather than larger chain hotels. We originally booked the penthouse with rooftop pool because the description itself was incredible. When we arrived at... more

I had a wonderful stay at Acanto Hotel. The staff were helpful and friendly, and the rooms were clean and nicely renovated. I also liked how close I was to the beach and the town. Will recommend to anybody. more