We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Acanto Boutique Hotel

4.0 of 5 16 St nte | Between the beach and 5th Ave, Playa del Carmen 77710, Mexico
Hotel website
Offers & Announcements
CLICK HERE 40% DISCOUNT
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Acanto Boutique Hotel
Professional photos View all
Browse nearby
Acanto Boutique Hotel
Write a Review

470 reviews from our community

Traveler rating
    341
    99
    17
    7
    6
See reviews for
87
210
24
13
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (470)
  • Mar-May only
    (119)
  • Jun-Aug only
    (135)
  • Sep-Nov only
    (98)
  • Dec-Feb only
    (118)
All months
Alamo
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We spent two nights in a two bedroom penthouse room. Beautiful rooms, great staff, and the roof desk was a great place to hang out! It's right off the Main Street with all the cute shops and restaurants. Would definitely go back and will recommend it to our friends.

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My wife and I enjoyed the last few nights of our honeymoon at Acanto and it exceeded our expectations. The location is perfect, being just off 5th ave. When staff discovered it was our honeymoon we found a card and a bottle of wine in our room! The rooftop area is a great touch as well for those that want... More

Was this review helpful? Yes
Miami Beach, Florida
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

It's such a nice boutique hotel. The rooms are gorgeous, spacious and really meet expectations in terms of comfort. The staff is beyond helpful and nice, and there are jacuzzis and BBQ areas in the rooftop that just can make any day ends perfectly. It's quite, despite the super central location. You can walk everywhere and that's priceless. The only... More

Was this review helpful? Yes 1
Las Vegas, NV USA
Reviewer
4 reviews 4 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We just returned from a 5 night stay in a 3 bedroom unit with a rooftop deck/jacuzzi, sharing with another couple. The accommodations were exceptional, nicely decorated in Scandinavian style, clean and spacious. Each room had beautiful bathrooms with spacious showers and lovely linens. We expect a hard bed in Mexico and found that to be true, but not a... More

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel was wonderful. Italia and Matt went above and beyond to make our stay simply perfect. The location was between the beach and 5th Ave, so it was close to everything, yet very quiet. Will go back.

Was this review helpful? Yes
Portland, OR
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

As others have indicated, this hotel is in an excellent location and is very comfortable. The hotel is right off of fifth avenue yet tucked away and designed so well as to never be disturbed by the activity on the "strip." The rooms are spacious and well appointed but what really made the trip for us was the staff. Italia... More

Was this review helpful? Yes
Newton, Massachusetts
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here for four nights. Fabulous location, walk to beach, stores, restaurants and bars yet removed enough that noise was never a problem. The unit was large, attractive and spotlessly clean. But the best part was the wonderful staff! So friendly and helpful and interested in our daily adventures. We would return to the Acanto absolutely!

Was this review helpful? Yes
Joel D, Guest Services & Reservations Manager at Acanto Boutique Hotel, responded to this review

Hello Catherine G, we appreciate you sharing your experience at our charming hotel. I must mention that the staff has been increasingly motivated to serve such gracious guests! We look forward to having you again! More

Miami Beach, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here for 2 nights over a weekend and would definitely come back for my next vacations in Playa del Carmen. The rooms are spacious, luminous and totally private. It's right in the hot spot of Playa del Carmen. 20 meters from Playa's main street (5th ave) and one block from the beach. The staff is amazing and it... More

Was this review helpful? Yes 2
Joel D, Guest Services & Reservations Manager at Acanto Boutique Hotel, responded to this review

Thank you so much for visiting us. We hope you had a chance to see much of our beautiful city. More

Senior Contributor
40 reviews 40 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

The location us the best, in the heart of 5th av in a small street that makes it quiet and good to have a nice rest. The apartments are perfectly equipped and the terrace area is amazing . There's is a jacuzzi to relax on the afternoon . All the staff is attentive and helpful. If there's us something to... More

Was this review helpful? Yes 1
Joel D, Guest Services & Reservations Manager at Acanto Boutique Hotel, responded to this review

Thank you for taking time to review our hotel. We are glad that you had a great stay and some time to meet the staff. Sorry about the coffee, please know we would have been more than happy to make a change had you mentioned this to Guest Services Please email us on your views of what you would wish... More

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at Acanto with 14 of my friends. Each suite was very clean and very roomy. One of the major benefits for us was that each room had its own bathroom with shower. The property was well kept and the staff was very nice and always helpful. The pool was small so we didn't use it at all. Our... More

Was this review helpful? Yes
Joel D, Guest Services & Reservations Manager at Acanto Boutique Hotel, responded to this review

Thank you for making the time to write on your stay! It was quite a surprise with the weather and we apologize for the discomfort of the leakage. Thank you for your patience during that moment. You will be happy to know that our Wifi system has finally been fully restored. We were happy to host you and your friends,... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Acanto Boutique Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Acanto Boutique Hotel

Address: 16 St nte | Between the beach and 5th Ave, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Acanto Boutique Hotel 4*
Number of rooms: 21
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Despegar.com, Travelocity, Priceline, Hotels.com, Odigeo, TripOnline SA, Agoda and Tingo so you can book your Acanto Boutique Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Acanto Boutique
Acanto Boutique Hotel Riviera Maya/Playa Del Carmen, Mexico

342 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (127)
Viewed
Room/suite (19)
Viewed
View from room (9)
Viewed
0:48
Videos (5)
Viewed
Hotel & grounds (24)
Viewed
Pool/beach area (17)
Viewed
Bathroom (4)
Viewed
Family/play areas (3)
Viewed
Dining (4)
Viewed
Other (42)

Management photos: Courtesy of the property manager

Viewed
All management photos (216)
Viewed
Pool/beach area (8)
Viewed
Room/suite (25)
Viewed
Hotel & grounds (30)
Viewed
View from room (6)
Viewed
Dining (8)
Viewed
Bathroom (8)
Viewed
Other (131)
Hotels you might also like...
Check In Check Out
Price Your Stay