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Acanto Boutique Hotel

4.0 of 5 16 St nte | Between the beach and 5th Ave, Playa del Carmen 77710, Mexico
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Certificate of Excellence 2014
Acanto Boutique Hotel
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Acanto Boutique Hotel
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473 reviews from our community

Traveler rating
    344
    99
    17
    7
    6
See reviews for
87
211
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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South Dakota
1 review
5 of 5 stars Reviewed 2 days ago NEW

I spent the month of October here. Had time to see how the hotel was run. And it is run very well. The front desk staff are some of the best. The place is kept spotless. In one minute you are on 5th. Yet it is quiet at night. Had a very nice stay.

Was this review helpful? Yes
Tel Aviv District, Israel
1 review
5 of 5 stars Reviewed 3 days ago NEW

All the other reviews are accurate, this place is in a great location just off the main touristic street, the staff were very helpful and friendly, perfecting every little detail. The condo was beautiful, spacious, well organized and fully furnished to the letter. Our stay was just perfect..

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW

From the moment we arrived they knew who we were. They showed us to our 3 bedroom suite, made sure everything was to our likes. The facilities are beautiful and up to date. Great, Great Staff. They went out of there way to make sure our stay was perfect. Perfect location close to everything but no so much on the... More

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Alamo
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent two nights in a two bedroom penthouse room. Beautiful rooms, great staff, and the roof desk was a great place to hang out! It's right off the Main Street with all the cute shops and restaurants. Would definitely go back and will recommend it to our friends.

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I enjoyed the last few nights of our honeymoon at Acanto and it exceeded our expectations. The location is perfect, being just off 5th ave. When staff discovered it was our honeymoon we found a card and a bottle of wine in our room! The rooftop area is a great touch as well for those that want... More

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Miami Beach, Florida
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

It's such a nice boutique hotel. The rooms are gorgeous, spacious and really meet expectations in terms of comfort. The staff is beyond helpful and nice, and there are jacuzzis and BBQ areas in the rooftop that just can make any day ends perfectly. It's quite, despite the super central location. You can walk everywhere and that's priceless. The only... More

Was this review helpful? Yes 1
Las Vegas, NV USA
Reviewer
4 reviews 4 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We just returned from a 5 night stay in a 3 bedroom unit with a rooftop deck/jacuzzi, sharing with another couple. The accommodations were exceptional, nicely decorated in Scandinavian style, clean and spacious. Each room had beautiful bathrooms with spacious showers and lovely linens. We expect a hard bed in Mexico and found that to be true, but not a... More

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel was wonderful. Italia and Matt went above and beyond to make our stay simply perfect. The location was between the beach and 5th Ave, so it was close to everything, yet very quiet. Will go back.

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Portland, OR
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

As others have indicated, this hotel is in an excellent location and is very comfortable. The hotel is right off of fifth avenue yet tucked away and designed so well as to never be disturbed by the activity on the "strip." The rooms are spacious and well appointed but what really made the trip for us was the staff. Italia... More

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Joel D, Guest Services & Reservations Manager at Acanto Boutique Hotel, responded to this review

We are most honored for the recognition. We are a small but determined team. Having such reviews mean so much to us all. Thank you! I have invited Italia to express her gratitude... "Thanks a lot for your mention of my assistance, It was my pleasure. I hope to see you soon here at Acanto Hotel and to make your... More

Newton, Massachusetts
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here for four nights. Fabulous location, walk to beach, stores, restaurants and bars yet removed enough that noise was never a problem. The unit was large, attractive and spotlessly clean. But the best part was the wonderful staff! So friendly and helpful and interested in our daily adventures. We would return to the Acanto absolutely!

Was this review helpful? Yes
Joel D, Guest Services & Reservations Manager at Acanto Boutique Hotel, responded to this review

Hello Catherine G, we appreciate you sharing your experience at our charming hotel. I must mention that the staff has been increasingly motivated to serve such gracious guests! We look forward to having you again! More

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Additional Information about Acanto Boutique Hotel

Address: 16 St nte | Between the beach and 5th Ave, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Acanto Boutique Hotel 4*
Number of rooms: 21
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Also Known As:
Hotel Acanto Boutique
Acanto Boutique Hotel Riviera Maya/Playa Del Carmen, Mexico

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