We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 198 Playa del Carmen hotels

Acanto Boutique Hotel

4.0 of 5 Hotel   |   16 St nte | between the beach and 5th Ave, Playa del Carmen 77710, Mexico
Hotel amenities
Offers & Announcements
25% Off April Getaways!!
Save Saved
You added Acanto Boutique Hotel to your Saves list
Acanto Boutique Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
92%
Ranked #11 of 198 hotels in Playa del Carmen
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
AwesomeAnju Scottsdale, Arizona
Write a Review

364 people have reviewed this hotel

Traveler rating
    259
    78
    15
    6
    6
See reviews for
67
170
15
10
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Scottsdale, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My Sister and I stayed here. This place has a unique boutique feel to it. I loved the layout of the place and how close it was to everything. The staff is AMAZING. I have never had such wonderful experience anywhere. They were very friendly and went out of their way to make our stay wonderful. Eduardo (Front office Manager)... More

Was this review helpful? Yes 1
New York City, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We love this place. It is our go to hotel for Play Del Carmen. The rooms surround a beautiful courtyard, which is a perfect place to relax after spending the day at the beach. All the staff are incredibly helpful and truly care about your experience at the hotel. We will be back!

Was this review helpful? Yes 1
Sydney, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Rather than write a review, I am attaching a letter I write to the owner. "Hello Matt, Thank you so much for a wonderful stay at the beautiful Acanto. We LOVED our stay here. Perfect location. Great rooms. Lovely clean pool. But what stood out to us was your staff. You should be very proud of each and every one... More

Was this review helpful? Yes 3
matthew c, General Manager at Acanto Boutique Hotel, responded to this review

Thank you Raelene It was a pleasure to have you and your fiance at the hotel. We do our very, very best to accommodate and make everyone feel safe and secure, just as if they were at home. Eduardo and the rest of the staff are the best there is, And at Acanto we would not have anything other than... More

Toronto, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Hello this hotel was exactly as described. Lovely, quiet and very clean. We especially enjoyed the cool quiet after a day on the beach or after a walk down 5th avenue which is fun but can be noisy. Spent some time by the small but lovely hotel pool. Best thing may be the contacts the hotel has with several restaurants... More

Was this review helpful? Yes 3
matthew c, General Manager at Acanto Boutique Hotel, responded to this review

One of the unique parts of Acanto is the quaint pool, grounds, the staff and rooms. Waiting for you to return from your day on the town or beach.. and Ending the day at one of our favorite restaurants and being treated like a VIP Glad you enjoyed and see you soon More

Albany, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We received a stay at the Acanto as a wedding gift. We are here now and don't leave for 2 more days. The staff, Joel & Eduardo are nothing short of amazing. So helpful and knowledgable, and friendly. I look forward to seeing them every time we come and go. The other guests are super nice too. The location is... More

Was this review helpful? Yes 1
matthew c, General Manager at Acanto Boutique Hotel, responded to this review

Happy Honeymoon! it was great to have you and be part of your special celebration.. See you again soon!! More

PA
Top Contributor
69 reviews 69 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Eddie and the rest of the staff at the Acanto are great. They will help you with whatever you need and even inform you when you are paying too much for something. The hotel and grounds are spotlessly clean. This crew takes pride in what they do. Would definitely stay there again.

Was this review helpful? Yes 3
matthew c, General Manager at Acanto Boutique Hotel, responded to this review

Even if you you do like all-inclusive resorts Acanto is the place... Being that we are in the heart of Playa del Carmen with all the restaurants, clubs, beach clubs , bars, and shops it is better than being in an all-inclusive. Even better you get to choose the types of food, drinks and activities you do rather than being... More

Selkirk, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I very happily stayed at the acanto for 2 months.From the rooftop garden you can see the ocean and the sky ,what a peaceful place.This hotel is clean with nice rooms and the staff are well trained to help in any way they can.The manager Joel always has the best smile that is contagious.Eduardo at the front desk is happy... More

Was this review helpful? Yes 2
matthew c, General Manager at Acanto Boutique Hotel, responded to this review

It was so great to have you at our hotel. As you stated we have several long term guests and we always do our best to make them feel at home. Many are repeat guests that winter in Playa del Carmen. The best part is that you call this your new happy place. It makes all of our hard work... More

Baltimore, Maryland
Top Contributor
74 reviews 74 reviews
57 hotel reviews
201 helpful votes 201 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Acanto is a wonderful boutique hotel with very nice staff. Very spacious clean rooms and living area. Sits between 1st Ave. and 5th Ave on 16th st....one of the best spots to be in Playa. Short walk to any beach or beach club. Discount cards are given for some nearby restaurants and beach clubs from the concierge...ask each day. There... More

Was this review helpful? Yes 3
matthew c, General Manager at Acanto Boutique Hotel, responded to this review

Everyone loves the large suites/condominiums at Acanto especially the penthouse units with the Jacuzzi tubs.... Bt even if you do not have a penthouse unit we have a Jacuzzi and BBQ for everyones use.. Our favorite restaurants give special attention to our guests and honor the VIP Privilege cards that we give. Yes every guest gets a special Privilege card... More

Los Angeles, California
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for five night last week and the Acanto couldn't have been nicer. The staff were great and helpful at guiding us to our many destinations. The room/apartment was awesome. Spacious, quiet, elegant, yet inexpensive. My teenaged son loved having his own room almost as much as he loved the beach. The location was great. Literally steps to... More

Was this review helpful? Yes 5
matthew c, General Manager at Acanto Boutique Hotel, responded to this review

Although we are known as one of the most Romantic and charming hotels in Playa del carmen, we still cater to families. Actually most of our guests are families, some large families, some smaller families, some with adult children and some with small children. Acanto caters to all types and ages. all groups all sizes we are ready for anything.... More

Santa Clara, California
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

There are many options in Playa Del Carmen as domestic and international investment in hotels and businesses appears to be at its peak. The Acanto is in a terrific location and I prefer the boutique hotel experience here to a large all-inclusive resort. There is so much to see and do in the town, with lots of restaurants, stores, bars... More

Was this review helpful? Yes 5
matthew c, General Manager at Acanto Boutique Hotel, responded to this review

In Playa del Carmen the only real way to go is to a Boutique Hotel. As this reviewer describes there is so much to do and see so staying right in town yet steps to the beach is a great option. The staff also helps the guests pick the best tours or excursions as well Thank you for the positive... More

Been to Acanto Boutique Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Acanto Boutique Hotel

Also Known As:
Hotel Acanto Boutique
Acanto Boutique Hotel Riviera Maya/Playa Del Carmen, Mexico
Address: 16 St nte | between the beach and 5th Ave, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Spa Hotel in Playa del Carmen
#10 Luxury Hotel in Playa del Carmen
#11 On the Beach Hotel in Playa del Carmen
#18 Family Hotel in Playa del Carmen
#44 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Acanto Boutique Hotel 4*
Official Description (provided by the hotel):
Acanto Hotel Praised by the MediaTravel + Leisure Magazine says "Mexico’s Riviera Maya is known for its sprawling resorts, but the new, 27-room Acanto Boutique Hotel proves that low-key simplicity also has a place on the Yucatan peninsula. This hacienda-style property, one block from both the beach and the area’s pedestrian-filled Quinta Avenida, is set around a courtyard that’s home to a swimming pool lined by chaise lounges and lanterns. Spanish accents influence the interiors, where curved hardwood windows frame views of the Caribbean Sea. A bonus for value seekers: lobby-side Wi-Fi is complimentary, as is access to the hotel’s beach club, stocked with chilled towels and fruit for sun-seekers. And be sure to check in with the hotel concierge, who has close connections with nearby tour operators and language-immersion experts."Room to Book:The Penthouse units have sweeping views of the Caribbean from the private rooftop whirlpool.Insider Tip: Sign up for the hotel’s cooking course or the mixology lesson, which focuses on Mezcal, the distilled liquor from Mexico’s native agave.Frommer's Travel Guide says"In my view, this property is (dare I say it) the most romantic in Playa. There is intimacy and flair and even a sense of isolation. Seven stylish suites endowed with color and texture encircle a pool and softly lit courtyard. Figures of Buddha and Asian decoration add an exotic feel and draw a division between this small enclave and the world outside the hotel's door. The suites come with kitchens so you can, should you choose, limit your comings and goings. The rooms are large and comfortable and come with a queen or king bed. The location is great, just around the corner from Quinta Avenida, on a secluded street"About UsThe hotel is located on a pedestrian only street surrounded by beautiful restaurants offering live music and great food and drinks.Hidden behind Hacienda style gates and built around a lush tropical courtyard with swimming pool, Jacuzzi, sun decks and chaise lounges for sunbathing, we offer a Romantic yet family friendly atmosphere where our experienced staff will cater to your every need.All guests will enjoy our swimming pool and rooftop Jacuzzi & BBQ with the most magnificant ocean views in Playa del CarmenWe offer 1, 2 and 3 bedroom condominiums all including fully equipped kitchens, living rooms, dining rooms, Marble floors and bathrooms, Granite counter tops, air conditioning, ceiling fans, flat screen TVs and telephones, balconies or terraces.Our penthouse units all offer a private roof top with Soaking tub with jets, BBQ and table and chairs.All the units are energy efficient and ecologically friendly. We provide organic natural soaps and shampoo for all of our guests and we are a smoke free facility. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, T4B, Agoda, Booking.com, Hotels.com, Tingo, Venere, Priceline and Travelocity so you can book your Acanto Boutique Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Acanto Boutique Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.