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All 198 Playa del Carmen hotels

Acanto Boutique Hotel

4.0 of 5 Hotel   |   16 St nte | Between the beach and 5th Ave, Playa del Carmen 77710, Mexico
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Ranked #17 of 198 hotels in Playa del Carmen
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Mafer D Mexico City, Mexico
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369 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
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English first
Mexico City, Mexico
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We went to this hotel in April and stayed for 3 nights, it is a very nice hotel, very nice service, it has a little pool that will suit you well, it's 1 block from 5th street (the main street). Due to this it can get a little bit noisy at night but they do all they can for you... More

Was this review helpful? Yes 1
15 reviews 15 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here April 4, 2104. Great little hotel, very personal service at check-in. Rooms was lovely and well appointed. Has cute little pool inside interior courtyard. Very close to 5th avenue restaurants and short walk to beach. It's nice not being at an all inclusive and finding your own spots to eat. Would stay here again if we went back.

Was this review helpful? Yes 2
Westhampton Beach
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have been to Mexico numerous times. For diving, we love Cozumel. However, for great restaurants, beautiful beaches, and a fun place for our family, we love Playa Del Carmen and the Acanto Hotel in the Riviera Maya. This year we went over Christmas break. Absolutely great stay. The town has tons of restaurants including a great one at very... More

Was this review helpful? Yes 1
Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We recently stayed in a one bedroom apartment at the end of March and again in early April. We were very pleased with our selection of the Acanto Boutique Apartments. The apartments are spacious, comfortable, clean and well appointed. I found the bed very comfortable, which can be hard to find! The position is excellent, walk out the front door... More

Was this review helpful? Yes 1
Scottsdale, Arizona
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My Sister and I stayed here. This place has a unique boutique feel to it. I loved the layout of the place and how close it was to everything. The staff is AMAZING. I have never had such wonderful experience anywhere. They were very friendly and went out of their way to make our stay wonderful. Eduardo (Front office Manager)... More

Was this review helpful? Yes 2
New York City, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We love this place. It is our go to hotel for Play Del Carmen. The rooms surround a beautiful courtyard, which is a perfect place to relax after spending the day at the beach. All the staff are incredibly helpful and truly care about your experience at the hotel. We will be back!

Was this review helpful? Yes 2
Sydney, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Rather than write a review, I am attaching a letter I write to the owner. "Hello Matt, Thank you so much for a wonderful stay at the beautiful Acanto. We LOVED our stay here. Perfect location. Great rooms. Lovely clean pool. But what stood out to us was your staff. You should be very proud of each and every one... More

Was this review helpful? Yes 3
matthew c, General Manager at Acanto Boutique Hotel, responded to this review

Thank you Raelene It was a pleasure to have you and your fiance at the hotel. We do our very, very best to accommodate and make everyone feel safe and secure, just as if they were at home. Eduardo and the rest of the staff are the best there is, And at Acanto we would not have anything other than... More

Toronto, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hello this hotel was exactly as described. Lovely, quiet and very clean. We especially enjoyed the cool quiet after a day on the beach or after a walk down 5th avenue which is fun but can be noisy. Spent some time by the small but lovely hotel pool. Best thing may be the contacts the hotel has with several restaurants... More

Was this review helpful? Yes 3
matthew c, General Manager at Acanto Boutique Hotel, responded to this review

One of the unique parts of Acanto is the quaint pool, grounds, the staff and rooms. Waiting for you to return from your day on the town or beach.. and Ending the day at one of our favorite restaurants and being treated like a VIP Glad you enjoyed and see you soon More

Albany, New York
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We received a stay at the Acanto as a wedding gift. We are here now and don't leave for 2 more days. The staff, Joel & Eduardo are nothing short of amazing. So helpful and knowledgable, and friendly. I look forward to seeing them every time we come and go. The other guests are super nice too. The location is... More

Was this review helpful? Yes 1
matthew c, General Manager at Acanto Boutique Hotel, responded to this review

Happy Honeymoon! it was great to have you and be part of your special celebration.. See you again soon!! More

Top Contributor
69 reviews 69 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Eddie and the rest of the staff at the Acanto are great. They will help you with whatever you need and even inform you when you are paying too much for something. The hotel and grounds are spotlessly clean. This crew takes pride in what they do. Would definitely stay there again.

Was this review helpful? Yes 3
matthew c, General Manager at Acanto Boutique Hotel, responded to this review

Even if you you do like all-inclusive resorts Acanto is the place... Being that we are in the heart of Playa del Carmen with all the restaurants, clubs, beach clubs , bars, and shops it is better than being in an all-inclusive. Even better you get to choose the types of food, drinks and activities you do rather than being... More

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Additional Information about Acanto Boutique Hotel

Also Known As:
Hotel Acanto Boutique
Acanto Boutique Hotel Riviera Maya/Playa Del Carmen, Mexico
Address: 16 St nte | Between the beach and 5th Ave, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Spa Hotel in Playa del Carmen
#14 Luxury Hotel in Playa del Carmen
#16 On the Beach Hotel in Playa del Carmen
#18 Family Hotel in Playa del Carmen
#40 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Acanto Boutique Hotel 4*
Official Description (provided by the hotel):
Acanto Hotel Praised by the MediaTravel + Leisure Magazine says "Mexico’s Riviera Maya is known for its sprawling resorts, but the new, 27-room Acanto Boutique Hotel proves that low-key simplicity also has a place on the Yucatan peninsula. This hacienda-style property, one block from both the beach and the area’s pedestrian-filled Quinta Avenida, is set around a courtyard that’s home to a swimming pool lined by chaise lounges and lanterns. Spanish accents influence the interiors, where curved hardwood windows frame views of the Caribbean Sea. A bonus for value seekers: lobby-side Wi-Fi is complimentary, as is access to the hotel’s beach club, stocked with chilled towels and fruit for sun-seekers. And be sure to check in with the hotel concierge, who has close connections with nearby tour operators and language-immersion experts.Room to Book:The Penthouse units have sweeping views of the Caribbean from the private rooftop whirlpool.Insider Tip: Sign up for the hotel’s cooking course or the mixology lesson, which focuses on Mezcal, the distilled liquor from Mexico’s native agave.Frommer's Travel Guide says"In my view, this property is (dare I say it) the most romantic in Playa. There is intimacy and flair and even a sense of isolation. Seven stylish suites endowed with color and texture encircle a pool and softly lit courtyard. Figures of Buddha and Asian decoration add an exotic feel and draw a division between this small enclave and the world outside the hotel's door. The suites come with kitchens so you can, should you choose, limit your comings and goings. The rooms are large and comfortable and come with a queen or king bed. The location is great, just around the corner from Quinta Avenida, on a secluded street"About UsThe hotel is located on a pedestrian only street surrounded by beautiful restaurants offering live music and great food and drinks.Hidden behind Hacienda style gates and built around a lush tropical courtyard with swimming pool, Jacuzzi, sun decks and chaise lounges for sunbathing, we offer a Romantic yet family friendly atmosphere where our experienced staff will cater to your every need.All guests will enjoy our swimming pool and rooftop Jacuzzi & BBQ with the most amazing ocean views in Playa del CarmenWe offer 1, 2 and 3 bedroom condominiums all including fully equipped kitchens, living rooms, dining rooms, Marble floors and bathrooms, Granite counter tops, air conditioning, ceiling fans, flat screen TVs and telephones, balconies or terraces.Our penthouse units all offer a private roof top with Soaking tub with jets, BBQ and table and chairs.All of our units are energy efficient and ecologically friendly. We provide organic natural soaps and shampoo for all of our guests and we are a smoke free facility.We look forward to your stay with us in Paradise ... more   less 
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