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All 199 Playa del Carmen hotels

Acanto Boutique Hotel

4.0 of 5 Hotel   |   16 St nte | Between the beach and 5th Ave, Playa del Carmen 77710, Mexico
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93%
Ranked #8 of 199 hotels in Playa del Carmen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Michelle W Mexico City, Mexico
  • Reviews (445)
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445 people have reviewed this hotel

Traveler rating
    323
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
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English first
Mexico City, Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Excellent attention and location (close to restaurants, beach and the 5th Avenue, very safe place to stray). Very neat and nice amenities. I highly recommend it! The hotel has elevator and rooms have AC and TV. Light breakfast included. Loved the mattress!!!

Was this review helpful? Yes 1
Warwick Parish, Bermuda
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Was lucky to be able to spend my first time in Mexico staying at this wonderful Hotel. The location is just great, close to shops and restaurants . It's at the ideal location where you get the opportunity to see and enjoy Playa del Carmen. The staff was great, always helpful and courteous. They were able to help us with... More

Was this review helpful? Yes 4
Boston, Massachusetts, United States
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent location, right in the middle of Playa del Carmen. Close to the the downtown, best restaurants, beach, ferry to Cozumel, hightway to Cancun and Tulum...Friendly staff, clean and safe. Will come back for sure :-) Antonio

Was this review helpful? Yes 5
Sewaren, New Jersey, United States
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I spend a few days at the Acanto and I can honestly say that the hotel staff and room were excellent. It was a quaint hotel in the heart of Playa Del Carmen. Just a block away from Fifth Avenue and all the restaurants around!! highly recommend it!!!!!!

Was this review helpful? Yes 6
Joel D, Guest Services & Reservations Manager at Acanto Boutique Hotel, responded to this review

Thank you Gleny for sharing your thoughts. It's a true honor to have this recognition! More

1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a short stay in PDC as I was primarily there for a wedding plus a bit of sightseeing and sampling of the local foods; the Acanto hotel was perfect for my stay. The staff are incredibly friendly and helpful and are certainly a major strength of the hotel. The location was perfect for me as well. It is... More

Was this review helpful? Yes 6
Mexico City, Mexico
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel it's totally amazing, it's really pretty, clean, cozy and nice, if you visit Playa del Carmen, it's the best option to stay, it's totally near of everything, at just 10 seconds walking of 5th avenue and 2 minutes away or the beach. Also, the staff it's very kind, nice and helpfull, really you're going to enjoy your visit... More

Was this review helpful? Yes 6
New York
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I got food poisoning during my trip to Playa del Carmen because I ate a bad dish at a nearby restaurant and the staff was quick to find me a doctor. They were worried about me and kept on asking me about my condition. I was impressed by how willing they were to help especially since I was travelling by... More

Was this review helpful? Yes 7
Joel D, Guest Services & Reservations Manager at Acanto Boutique Hotel, responded to this review

Thanks for taking time to send us your comments. It was very unfortunate of that bad meal but we were happy that you were able to recover and enjoy the rest of your trip. We hope you return to see more of Playa Del Carmen. Our Wifi service is one of the most demanded items by business travelers and we... More

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Location, price and staff were great!! We enjoyed our time at Acanto - Joel and his staff go above and beyond to make sure your stay is the beat. They offer great dinner suggestions and activities so there was no guessing as to where was the best place to go . With so many different places to chose from it... More

Was this review helpful? Yes 5
Joel D, Guest Services & Reservations Manager at Acanto Boutique Hotel, responded to this review

Hello Betty, Thank you for your kind remarks. Our location and history has given us the opportunity to be affiliated with some of the most reputable restaurants in Playa Del Carmen. Thank you as well for the room tip, The pool villas are definitely a great couple's hideaway! We are happy to have been part of your special Honeymoon and... More

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My friend and I stayed at the Acanto Boutique and it was excellent. It was very clean, had great air conditioning, and great staff. They printed out our boarding passes for us. There is a nice pool. The rooms are safe, and private. You cannot hear your neighbors. There is breakfast in the morning. You can park you car below... More

Was this review helpful? Yes 5
Matthew S, General Manager at Acanto Boutique Hotel, responded to this review

We do anything we can for our guests convenience. Printing boarding passes, making reservations for dinner, or excursions is only part of our services. The staff adheres to strict privacy policies, and being in our property is a great experience More

Montclair, New Jersey
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have visited Acanto twice now, and will certainly be back again and again. Acanto has been a beautiful, serene setting for my visits to Playa. Spacious and well furnished rooms, a very appealing courtyard and top-notch service(any request is greeted with a smile) set this place apart from the last three hotels I've tried there. The location is perfect... More

Was this review helpful? Yes 5
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Additional Information about Acanto Boutique Hotel

Address: 16 St nte | Between the beach and 5th Ave, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Acanto Boutique Hotel 4*
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Also Known As:
Hotel Acanto Boutique
Acanto Boutique Hotel Riviera Maya/Playa Del Carmen, Mexico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style
#6 Spa Hotel in Playa del Carmen #8 On the Beach Hotel in Playa del Carmen #8 Luxury Hotel in Playa del Carmen #19 Family Hotel in Playa del Carmen #40 Romantic Hotel in Playa del Carmen
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Official Description (provided by the hotel)
Acanto Hotel is part of the Boutique Hotels of Mexico Brand and is Praised by the Media in Travel + Leisure Magazine says "Mexico's Riviera Maya is known for its sprawling resorts, but the new, 27-room Acanto Boutique Hotel proves that low-key simplicity also has a place on the Yucatan peninsula. This hacienda-style property, one block from both the beach and the area's pedestrian-filled Quinta Avenida, is set around a courtyard that's home to a swimming pool lined by chaise lounges and lanterns. Spanish accents influence the interiors, where curved hardwood windows frame views of the Caribbean Sea. A bonus for value seekers: lobby-side Wi-Fi is complimentary, as is access to the hotel's beach club, stocked with chilled towels and fruit for sun-seekers. And be sure to check in with the hotel concierge, who has close connections with nearby tour operators and language-immersion experts.Room to Book:The Penthouse units have sweeping views of the Caribbean from the private rooftop whirlpool.Insider Tip: Sign up for the hotel's cooking course or the mixology lesson, which focuses on Mezcal, the distilled liquor from Mexico's native agave.Frommer's Travel Guide says"In my view, this property is (dare I say it) the most romantic in Playa. There is intimacy and flair and even a sense of isolation. Seven stylish suites endowed with color and texture encircle a pool and softly lit courtyard. Figures of Buddha and Asian decoration add an exotic feel and draw a division between this small enclave and the world outside the hotel's door. The suites come with kitchens so you can, should you choose, limit your comings and goings. The rooms are large and comfortable and come with a queen or king bed. The location is great, just around the corner from Quinta Avenida, on a secluded street"About UsThe hotel is located on a pedestrian only street surrounded by beautiful restaurants offering live music and great food and drinks.Hidden behind Hacienda style gates and built around a lush tropical courtyard with swimming pool, Jacuzzi, sun decks and chaise lounges for sunbathing, we offer a Romantic yet family friendly atmosphere where our experienced staff will cater to your every need.All guests will enjoy our swimming pool and rooftop Jacuzzi & BBQ with the most amazing ocean views in Playa del Carmen. We offer 1, 2 and 3 bedroom condominiums all including fully equipped kitchens, living rooms, dining rooms, Marble floors and bathrooms, Granite counter tops, air conditioning, ceiling fans, flat screen TVs and telephones, balconies or terraces.Our penthouse units all offer a private roof top with Soaking tub with jets, BBQ and table and chairs.All of our units are energy efficient and ecologically friendly. We provide organic natural soaps and shampoo for all of our guests and we are a smoke free facility.We look forward to your stay with us in Paradise ... more   less 
Number of rooms
21

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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