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All 199 Playa del Carmen hotels

Acanto Boutique Hotel

4.0 of 5 Hotel   |   16 St nte | Between the beach and 5th Ave, Playa del Carmen 77710, Mexico
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93%
Ranked #7 of 199 hotels in Playa del Carmen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Joe L Baltimore, Maryland
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419 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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English first
Baltimore, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I was extremely impressed with The Acanto Boutique Hotel. I don't normally write reviews, but after such a wonderful trip I wanted to share my experience at The Acanto. The staff was very knowledgeable and shared excellent restaurant recommendations and directions to local attractions. They truly went out of their way to make our visit to Playa Del Carmen exceeded... More

Was this review helpful? Yes 1
Matthew S, General Manager at Acanto Boutique Hotel, responded to this review

Joe it was great to have you and your crew at the hotel. I know it takes time to write reviews and on behalf of the entire team here at Acanto we appreciate your comments very much. More

Contributor
20 reviews 20 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Having been to Playa many times with the family my wife and I booked our last minute vacation for ourselves. We were doing some research and the pictures and location seemed promising. Upon arrival we were greeted by a young man and woman who welcomed us and gave a us a brief tour as well as sharing operational features of... More

Was this review helpful? Yes 2
Matthew S, General Manager at Acanto Boutique Hotel, responded to this review

We strive for excellence and when we get reviews like this it makes it all worth it for us. Thank you so much for your comments. Have a great summer More

Oakland, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My friend insisted on booking this hotel even though I was hesitant due to the higher price. When we arrived we were both unimpressed, to say the least. It is not as nice as the pictures and our room smelled of mold and wasn't cleaned very well. The pool had leaves floating in it and as far as we were... More

Was this review helpful? Yes 1
Matthew S, General Manager at Acanto Boutique Hotel, responded to this review

This guest misunderstood the use of the privilege cards and what we recommended as the best locations for a beach experience to match their needs. Nothing is free. The card offers discounts to many carefully picked beach clubs and restaurants around town. The Breakfast is not a full breakfast , it is a simple continental breakfast offering coffee, cereal, breads,... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I can't say enough good things about the weekend we just spent at Hotel Acanto. It's located right on 5th avenue, but as soon as you step foot inside the gate it is a peaceful tropical oasis. Our one bedroom suite was large and stylishly decorated and the staff were so helpful and friendly. They gave us restaurant recommendations in... More

Was this review helpful? Yes 2
Matthew S, General Manager at Acanto Boutique Hotel, responded to this review

Emily it was our pleasure. We work hard to get these reviews and thank you so much for recognizing our excellence .. See you again soon! More

Nashville, Tennessee
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just steps from the bustle of Fifth Avenue, and a very short walk to the beach, The Acanto has it all. Fabulous suites, a wonderfully cool and refreshing pool, with excellent security and immediate reaponses to your every whim, The team at The Acanto really know how to provide incredible service with precise attention to detail. The beds are wonderful,... More

Was this review helpful? Yes 3
Matthew S, General Manager at Acanto Boutique Hotel, responded to this review

Thank you so much Shelly. It was great having you guys and even better to see how much fun you had. It was our pleasure the take care of you and all your needs and look forward to having you back.. Have a great end of the summer More

Playa del Carmen, Mexico
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Having spent the better part of a year at this hotel I can confidently recommend Acanto to any traveller/s going to PDC. Acanto is the quiet hotel you're looking for while only a block from the beach and 1/2 a block from 5th Ave and everything it has to offer. Although only steps away from both the noise level isn't... More

Was this review helpful? Yes 2
Matthew S, General Manager at Acanto Boutique Hotel, responded to this review

You have been with us so long you have become family.. Its so nice to see that you enjoy our hotel and accommodations. You are welcome to stay as long as you need to or return when ever you want to.. Its always a pleasure More

New Braunfels, Texas
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This boutique hotel was amazing. My family of 4 had a 2 room suite. The accommodations were beautiful, clean and very convenient to everything. The entire staff was there to make your stay the best possible. Trip arrangements were made through the front desk, hot tub preparations....you name it, they did it for you. I loved this place and will... More

Was this review helpful? Yes 4
Matthew S, General Manager at Acanto Boutique Hotel, responded to this review

Thank you,, it was a pleasure .. your family was so nice as well .. see you soon! More

Long Beach, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Acanto Boutique hotel this past week july 12-16, it was amazing!!! beautiful property ...apartments were perfect.....clean....felt brand new....staff was very nice...and was just steps away from dinning shopping..bars...excellent location...have no complaints....cant wait to visit again

Was this review helpful? Yes 2
Matthew S, General Manager at Acanto Boutique Hotel, responded to this review

We can't ask for anything more than perfect. Thank you for that score!! More

Rockville Centre, New York
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The Acanto Boutique Hotel is a little private oasis off of a busy street full of activities day and night. It was an absolute fabulous stay. My stay was for four nights which simply wasn't enough. The location is nearly 10 steps off La Quinta Avenida which is a beautiful long strip of restaurants, shops, cafe's anything you could need.... More

Was this review helpful? Yes 4
Matthew S, General Manager at Acanto Boutique Hotel, responded to this review

Hi we are so glad you loved the hotel and the town.. Yes those tigers are so cute.. Have a great summer and well see you again soon More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved our stay at Acanto Boutique hotel. The location was excellent! Just a few feet away from the 5th Ave Strip where all of the great bars, and restaurants are. The staff was very friendly, polite and helpful. Any request that we had, they went out of their way to accommodate us. The first day we arrived we ate... More

Was this review helpful? Yes 2
Matthew S, General Manager at Acanto Boutique Hotel, responded to this review

We have compiled a list of the top rated and best restaurants, beach clubs and attractions in town and all of our guests benefit from discounts or specials at each one of them..We generally do not recommend restaurants that are not on out preferred list.. The beach down the road is really just an access point. to the right and... More

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Additional Information about Acanto Boutique Hotel

Address: 16 St nte | Between the beach and 5th Ave, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Acanto Boutique Hotel 4*
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Also Known As:
Hotel Acanto Boutique
Acanto Boutique Hotel Riviera Maya/Playa Del Carmen, Mexico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style
#5 Spa Hotel in Playa del Carmen #7 Luxury Hotel in Playa del Carmen #7 On the Beach Hotel in Playa del Carmen #19 Family Hotel in Playa del Carmen #40 Romantic Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
Acanto Hotel is part of the Boutique Hotels of Mexico Brand and is Praised by the Media in Travel + Leisure Magazine says "Mexico's Riviera Maya is known for its sprawling resorts, but the new, 27-room Acanto Boutique Hotel proves that low-key simplicity also has a place on the Yucatan peninsula. This hacienda-style property, one block from both the beach and the area's pedestrian-filled Quinta Avenida, is set around a courtyard that's home to a swimming pool lined by chaise lounges and lanterns. Spanish accents influence the interiors, where curved hardwood windows frame views of the Caribbean Sea. A bonus for value seekers: lobby-side Wi-Fi is complimentary, as is access to the hotel's beach club, stocked with chilled towels and fruit for sun-seekers. And be sure to check in with the hotel concierge, who has close connections with nearby tour operators and language-immersion experts.Room to Book:The Penthouse units have sweeping views of the Caribbean from the private rooftop whirlpool.Insider Tip: Sign up for the hotel's cooking course or the mixology lesson, which focuses on Mezcal, the distilled liquor from Mexico's native agave.Frommer's Travel Guide says"In my view, this property is (dare I say it) the most romantic in Playa. There is intimacy and flair and even a sense of isolation. Seven stylish suites endowed with color and texture encircle a pool and softly lit courtyard. Figures of Buddha and Asian decoration add an exotic feel and draw a division between this small enclave and the world outside the hotel's door. The suites come with kitchens so you can, should you choose, limit your comings and goings. The rooms are large and comfortable and come with a queen or king bed. The location is great, just around the corner from Quinta Avenida, on a secluded street"About UsThe hotel is located on a pedestrian only street surrounded by beautiful restaurants offering live music and great food and drinks.Hidden behind Hacienda style gates and built around a lush tropical courtyard with swimming pool, Jacuzzi, sun decks and chaise lounges for sunbathing, we offer a Romantic yet family friendly atmosphere where our experienced staff will cater to your every need.All guests will enjoy our swimming pool and rooftop Jacuzzi & BBQ with the most amazing ocean views in Playa del CarmenWe offer 1, 2 and 3 bedroom condominiums all including fully equipped kitchens, living rooms, dining rooms, Marble floors and bathrooms, Granite counter tops, air conditioning, ceiling fans, flat screen TVs and telephones, balconies or terraces.Our penthouse units all offer a private roof top with Soaking tub with jets, BBQ and table and chairs.All of our units are energy efficient and ecologically friendly. We provide organic natural soaps and shampoo for all of our guests and we are a smoke free facility.We look forward to your stay with us in Paradise ... more   less 
Number of rooms
21

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