just returned from a 2 week stay. This hotel is ideal if you want a great base to stay for a holiday in playa, getting out and about and spending time in the resort. Located a stones throw from the beach to the right, and 5th ave to the left. You are right in the heart of the action. The... More

As 3 guys on a dive trip to Playa del Carmen and Cozumel, the hotel offered us everything we needed after a long day. Here were some problems while checking-out concerning the on-line reservation but the manager was more than happy to assist us. More

The Illusion is a wonderful, clean and very friendly hotel 100 yards from the beach and 40 yards from the evening stroll and restaurants of 5th Avenue. The Illusion Hotel has agreements with both beach front hotels at the lower end of 8th to use their lounges and food and drink service with a note from the front desk and... More

I think we got spoiled by getting room 408 which opens up right on the rooftop deck/pool/bar area overlooking the coast. Our room was great and strongly recommend requesting this one. Large room, fridge, microwave, bed, futon, huge shower with great pressure, nice A/C. Didn't really use any services from the hotel but the staff seemed helpful and courteous. Some... More

A quick introduction to Illusion for a 2 night stay March 1 & 2, 2012 was not disappointing. We'll definitely be back for more. The location in Playa was outstanding for us, a 1/2 block walk east to the beach. Same walk distance west going up to Fifth Ave for shopping, dining, people watching, etc. The staff at Illusion was... More

My companion and I just returned from Playa, having stayed at Illusion Hotel. We have been to Playa many times but this was our first time at Illusion. Overall, we were very happy with Illusion. We had booked a standard room, but then the hotel staff sent us an email offering an upgrade to a Prestige room so we took... More

I spent two nights here in January, in one of the 4th floor rooms right off the sun deck. The room was huge, clean, and comfortable, with beautiful towel and flower art every day. The only real drawback of the room itself is the potential lack of privacy since the sliding glass doors open directly on to the deck area,... More

Started a bit slow as our room wasn't what we had confirmed prior to arriving. Staff were trying hard to accomodating us... next day we were moved 2 doors down. This hotel is very quaint and the towel art was amazing! I found the maids to be very thorough making this hotel really clean. Location is fantastic! Staff is great...would... More

What a great place and value. Awesome young and warm staff, they can't do enough for you. Spacious rooms, extensive continental breakfast with fresh fruit included. (Try the huevos rancheros/salsa verde at least once-about $4 ala carte). The hotel attracts an eclectic clientele from the U.S., Europe, South and Central America, inland Mexico, making for interesting conversation and acquaintance. The... More