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Illusion Boutique Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating: 4.0 of 5 stars
TripAdvisor Popularity Index: # 29 of 154 hotels in Playa del Carmen
  • Address
    Calle 8 Norte
    Entre 5a Ave y ZFM Lote 10
    Playa del Carmen 77710
    Mexico
Check Rates: $196 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.0 of 5 stars Based on 118 traveler reviews
  • What to Expect:
    • 4.0 based on 91 reviews Rooms
    • 4.5 based on 89 reviews Service
    • 4.0 based on 91 reviews Value
    • 4.5 based on 90 reviews Cleanliness
    • 3.5 based on 18 reviews Pool
  • Recommended For:
    • 50% based on 99 reviews Older travelers
    • 50% based on 99 reviews An amazing honeymoon
    • 40% based on 99 reviews Young singles
    • 40% based on 99 reviews Families with teenagers
    • 20% based on 99 reviews Families with young children

Reviews of Illusion Boutique Hotel

( 11-20 of 118 )
Apr 27, 2008

This hotel is very well located, but the staff needs to keep working on their skills. We asked the front desk for a copy of the hotel's prices three separate times (we had had a problem with our flight being overbooked on the way down and had lost a day), and, each time we were promised the paper would be... more

Apr 24, 2008
1/1 found this review helpful

We just return from a faboulous week on this little jewel on the mexican caribbean coast, it was a splendid surprise. Located half a block from the beach, and half a block from the main "fifth avenue", is still a very quiet place. Our room was a beautty, clean, with a great view of the sea. The staff was very... more

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5 of 5 stars
Concord, MA
Apr 18, 2008
1/1 found this review helpful

We loved our two weeks at Illusion Boutique. Everyone on the staff is so friendly and helpful, greeting us with a happy Hola! every morning when we left and every evening when we returned. Our room was spacious, clean and bright with a balcony that looked out at the sea. The beach was a few steps away from the hotel's... more

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3 of 5 stars
New Smyrna Beach, FL
Apr 18, 2008
0/1 found this review helpful

We stayed at Illusion last year during the same week and had a great time. We got a great price and the location was perfect. We didn't hesitate to book it again. Last year I remember how awesome the staff was. They chatted with us during breakfast, gave us pointers and discount cards and always cheerfully greeted us when we... more

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3 of 5 stars
boston
Apr 10, 2008
2/4 found this review helpful

The Illusion wasn't horrible, but it wasn't great. The staff, with the exception of the maids, was aloof. Nobody smiled at us, nobody offered to help us with anything. It was kind of weird. The roof was cool, but the bar closed early -- I think around 6 or 7. The pool is actually just a largish, knee-deep tub. Our... more

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1 of 5 stars
Lakewood Ranch, Florida
Apr 7, 2008
0/1 found this review helpful

The hotel is plain, but very clean. The staff is excellent and is always trying to help and do what they can to make your stay enjoyable. Deyanira, at the front desk will do whatever she can to make your stay the best! more

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5 of 5 stars
Cambridgeshire, England
Apr 4, 2008

We stayed at Illusion for 10 nights in March after booking through Expedia. It's situated between 5th Avenue (the main street) and the beach, both of which are literally footsteps away, so you have various shops and restaurants within easy reach as well as the sea. Our room was the cheapest available, which meant that the windows faced inwards into... more

Mar 24, 2008

Just came back from a week in Playa having stayed at the Illusion Boutique Hotel. All the staff were helpful and friendly. Javier was exceptionally helpful. The rooms were spacious and clean. The pool was a bit small but, hey, with the ocean 1/2 a block away who cares?!?! Would definetly return to this hotel. more

Feb 28, 2008

My husband and I stayed in a deluxe room at the Illusions and were quite pleased. The room was good size and very clean, although there was a musty smell in the dressing room/sink area (I guess it could have been from our clothes as it was the end of the trip). We loved sitting out on our balcony with... more

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4 of 5 stars
Detroit, Michigan
Feb 26, 2008
0/1 found this review helpful

Once again Illusion was great. Large room, clean, friendly caring employees. Good breakfast $5 or continental is free. Short on clothes storage and hard but somehow comfortable matress - but this is the norm for Mexico rooms. Watch your transactions in the handy but slick little store next door. Internet availability across the street. Perfect location. more

Reviews of Illusion Boutique Hotel

( 11-20 of 118 )
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Illusion Boutique Hotel Address

Calle 8 Norte | Entre 5a Ave y ZFM Lote 10, Playa del Carmen 77710, Mexico