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Illusion Boutique Hotel by Xperience Hotels

3.0 of 5 Calle 8 Nte. | Entre 5a Ave y ZFM Lote 10, Playa del Carmen 77710, Mexico
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Certificate of Excellence 2014
Illusion Boutique Hotel by Xperience Hotels
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Illusion Boutique Hotel by Xperience Hotels
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802 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland, Oregon, United States
2 reviews
5 of 5 stars NEW

This is a very nice, clean and operational hotel where your experience and happiness is their number one mission. Above the quality of the building, furnishings and features, is the excellent staff of people that help us every single day. This year, we acknowledge Saul, Jacque, Yesica and Goerge. Thanks to all!

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Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I went with my wife last week, they have by far the best staff we have met in Mexico, they are truly problem solvers in all levels, the location is great, just some meters from the beach and in the middle of best restaurants, bars and shopping, but the noise is not a problem, at least in our room. The... More 

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Lawrence, Kansas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Everything from holding our bags while we went farther south to taking care of our extra transporation needs to helping with airline check in was taken care of by George and we cannot thank him enough. We will be back to stay many more times. Again the service was a 10. Thank you all again.

Was this review helpful? Yes 1
Minier, IL
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

A friendly staff, clean, well-appointed rooms, close to the hurly-burly of 5th Avenue and close to the beautiful sea. What a lovely retreat. Yes, I would return and expect to do so. The adjoining restaurant was charming and the breakfast delicious. .

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Kansas City, Kansas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Several visits and plan to go back. This hotel is "quaint" and beautiful. Very clean. A must for me. George and Carlos were very professional and helpful with several of requests. The scheduling of transportation services was perfect. The hotel is very close to the beach and the rooftop pool where the friendliest bar tender served us. Thank you,

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Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Just returned from my 3rd stay at this charming hotel, great location and EXCEPTIONAL EMPLOYEES who are all extremely friendly and helpful. Hotel is fully staffed & always conscience of making everyones stay as pleasant & stress free as possible. Always a friendly smile and greeting when passing the front desk, abundant housekeeping, and maintenance staff on site who quick... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

It was a pleasant stay, we we're very close to the beach and the main strip of shops. It wasn't a fancy hotel but we had a beautiful room which was very clean and over looked the pool area and the ocean. The staff we're extremely friendly and helpful. If you're looking for an affordable, boutique hotel that's close to... More 

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Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Loved Louis at front desk. Nice location between 5th and beach very convent to ferry, wal mart, bus station. Our first room had a odor so they moved us. Icebox, tv, big shower. They would keep our key at front desk when we would leave which was nice. One less thing for us to keep track of. Breakfast was fruit,... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

I loved every minute i was there... excellent location!!! Half block from 5ta and half from beach!!! ..... adding sth, all people were so frendly.... im sure next time in playa will be in illusion boutique :)

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Monterrey, Mexico
Contributor
12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My stay was very good, excellent location, half block from 5 Avenue and half block from the beach, the price is really good for what it offers, clean and spacious rooms, mine had a balcony to the street which was good. It has a pool in the terrace, the pool is small, I think it is the only thing I... More 

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Additional Information about Illusion Boutique Hotel by Xperience Hotels

Address: Calle 8 Nte. | Entre 5a Ave y ZFM Lote 10, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Illusion Boutique Hotel by Xperience Hotels 3*
Number of rooms: 41
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Also Known As:
Illusion Boutique Hotel By Xperience Playa Del Carmen
Hotel Illusion Boutique
Illusion Boutique Playa Del Carmen
Illusion Boutique Hotel By Xperience Hotels Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#45 Romantic Hotel in Playa del Carmen

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