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Illusion Boutique Hotel by Xperience Hotels

3.0 of 5 Calle 8 Nte. | Entre 5a Ave y ZFM Lote 10, Playa del Carmen 77710, Mexico
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Certificate of Excellence 2014
Illusion Boutique Hotel by Xperience Hotels
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Illusion Boutique Hotel by Xperience Hotels
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775 reviews from our community

Traveler rating
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    47
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Espoo, Southern Finland, Finland
1 review
5 of 5 stars Reviewed 2 days ago NEW

We loved it! Great hotel with excellent and unique service We spent our honeymoon in Playa Del Carmen and stayed at this lovely hotel for two weeks. The hotel was very nice, clean and bright, with a good location, near the beach and the 5th Avenue (not too near). Our room was spacious and well equipped. The quality of the... More 

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Moncton, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great hotel and service. Ramon , the server was great! Loved location and rooftop. We were shown a room on the street, although was supposed to get a third floor garden view. We ended up on second floor garden view in very small room. Great shower. Old tv. Fridge and safe included. Service and location was great. Woulld recommend. Staff... More 

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Skibby, Denmark
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very nice place nice, helpful staff, near the beach and 5th avenue. Clean and big rooms (had a balcony room). Also good assistance from the concierge Mr Carlos, who assisted us with our luggage and trip with ATVs to a cenotre.

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Redmond, Oregon
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We moved to this hotel the first night we were in Mexico because the other hotel was so bad. Jacqueline was at the front counter and she was amazing!!! The room was very clean and comfortable, the breakfast was wonderful, and the hotel was beautiful. We also felt safe there and that is a big deal in Mexico. Mostly tho... More 

Was this review helpful? Yes 2
Baltimore, MD
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Last week whike inCozumel staying at an all-inclusive my husband and I along with our best friends decided to pack a small bag, take the ferry to Playa, find a small hotel and spend the night to do something different. After walking along 5th Ave and down various side streets we selected this hotel. It was not the cheapest rate... More 

Was this review helpful? Yes 4
Chandler, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second time staying at this charming hotel and we will definitely return. We stayed a week over the New Year's holiday. It's location cannot be beat. Steps from the beach as well as 5th Ave. The staff is exceptional. Saul will make sure every request is fulfilled and that you are at your utmost comfort. Carlos will... More 

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel in December for one week. It is in a fantastic location in between 5th avenue and the beach. It is a few minutes walk from all the best bars and clubs so it is very easy to get home in the early hours of the morning! The staff at the hotel are also fantastic, everybody was... More 

Was this review helpful? Yes 1
Sydney, New South Wales, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Me and two friends stayed at this hotel for 10 nights, and it was easily the best hotel experience I have had when travelling. It is situated in the perfect location, right on the beach and on the corner of the main street in Playa, and the staff are extremely friendly and will go out of their way to help... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed over New Year and had a great time. Close to the beach and 5th Avenue but also quiet!! Check out the Mayan Bistro on 10th and 24th for dinner and the Coffee Stop on 10th and 10th for great places nearby. We also found Chac Pel on 10th across Juarez which was a mind blowing hole in the... More 

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is a quiet and peaceful gem in the middle of the bustling Playa del Carmen streets. It's location cannot be beat and you can walk easily to the beach and to the fabulous restaurants. The staff is incredibly friendly and helpful and we personally had great service from the concierge Carlos and Saul at the front desk (thanks... More 

Was this review helpful? Yes 1
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Additional Information about Illusion Boutique Hotel by Xperience Hotels

Address: Calle 8 Nte. | Entre 5a Ave y ZFM Lote 10, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Illusion Boutique Hotel by Xperience Hotels 3*
Number of rooms: 41
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Also Known As:
Illusion Boutique Hotel By Xperience Playa Del Carmen
Hotel Illusion Boutique
Illusion Boutique Playa Del Carmen
Illusion Boutique Hotel By Xperience Hotels Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#45 Romantic Hotel in Playa del Carmen

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