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All 200 Playa del Carmen hotels

Illusion Boutique Hotel by Xperience Hotels

3.0 of 5 Hotel   |   Calle 8 Nte. | Entre 5a Ave y ZFM Lote 10, Playa del Carmen 77710, Mexico
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89%
Ranked #28 of 200 hotels in Playa del Carmen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
jordan11850 Lake View Terrace, California
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666 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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English first
Lake View Terrace, California
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location, 50 steps to Quinta Avenidai (5th Ave.), 90 steps to the Beach, between Fusion Beach Hotel and Mosquito Beach Hotel on 8 Calle. The room is nice, didn't have the best view on the balcony (#209). The staff wanted to move us when there was a chance but my wife was fine and didn't want to move. We... More

Was this review helpful? Yes 2
rakhee
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a lovely little hotel. Nice rooms that give you a lot for your money - slippers, bath robes, toiletries, big bed, cable tv, air con, balcony and friendly staff. We loved this hotel and would recommend it if you want a hotel near the main strip of restaurants, shops and beach.

Was this review helpful? Yes 1
Riverside, California
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 29, 2014 via mobile

We cannot believe our luck in finding this gem of a property for the first two days of our vacation in Cancun!! The pros: Outstanding customer service. Efficient check in late at 11 pm and the front desk rep helped us with our bags. Amazing continental breakfast and service in the restaurant downstairs. Extremely helpful and pleasant concierge assisted with... More

Was this review helpful? Yes 5
Mexico City
1 review
4 of 5 stars Reviewed June 27, 2014

This is a great place to stay while you visit plsya. It is clean, and the location is great. Great value for money. The hotel staff is very cool and relaxed. The lift is a bit funny, though there is no real need for it.

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 22, 2014 via mobile

The only complaint we would have is about the variety of food for breakfast (just being very picky here). The quality of the food was great. The staff was super helpful and smily. We would definitely stay there again.

Was this review helpful? Yes 2
Newbury, United Kingdom
1 review
5 of 5 stars Reviewed June 14, 2014

We have just come back from staying at the illusion boutique hotel,we cannot thank the staff enough for a wonderful time. The staff are very helpful and friendly, nothing was too much trouble.we stayed for 15 nights.Carlos booked us some great tours, and the roof top pool was great. We had a nice room on the 3rd floor.It is only... More

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Dún Laoghaire, Dublin, Ireland
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 14, 2014

Brilliant hotel. Location: it's location is perfect as it's located literally 50 metres away from the beach and 50 metres away from the main avenue. Price and services: I was very surprised that they only charge 60 dollars a night for what they offer. The hotel is a 4 star hotel, with a roof top swimming pool and a beautiful... More

Was this review helpful? Yes 3
Tewkesbury, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2014 via mobile

Would like to say a big thank you to Carlos Funez and all the staff at Illusion Boutique Hotel for making our holiday an amazing experience! Our room was lovely, on the 5th floor with sea views overlooking the roof top pool! All staff were very friendly and helpful at all times. Perfectly located just 2 mins from the beach... More

Was this review helpful? Yes 1
Perth, Australia
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 6, 2014

This hotel is just a short walk to both the beach and 5th Ave for shopping. The location could not be better. Staff were friendly and very accommodating. Our room was on the Fourth floor overlooking the lounge deck and swimming pool with ocean views. Clean and big rooms.

Was this review helpful? Yes 1
Toronto, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 3, 2014

I stayed at Illusion for 5 nights and had a very lovely time. The hotel is in a great location - just a minute walk south to the beach and a minute walk north to the main street with a ton of restaurants and stores. It is also located just a 5 minute walk away from the main club strip,... More

Was this review helpful? Yes 2
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Additional Information about Illusion Boutique Hotel by Xperience Hotels

Address: Calle 8 Nte. | Entre 5a Ave y ZFM Lote 10, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Illusion Boutique Hotel by Xperience Hotels 3*
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Also Known As:
Illusion Boutique Hotel By Xperience Playa Del Carmen
Hotel Illusion Boutique
Illusion Boutique Playa Del Carmen
Illusion Boutique Hotel By Xperience Hotels Riviera Maya/Playa Del Carmen, Mexico

381 photos of this hotel

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool
Hotel Style
#44 Romantic Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
The Illusion Boutique Hotel is a small hotel with great personalized service and attention to details. A perfect blend of elegance and tropical freshness with a fusion of Asian/Italian decor and architectural style. ... more   less 
Number of rooms
41

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Illusion Boutique Hotel by Xperience Hotels and other travelers.
2 questions

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Questions? Get answers from Illusion Boutique Hotel by Xperience Hotels staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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