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Illusion Boutique Hotel by Xperience Hotels

Certificate of Excellence
Calle 8 Nte. | Entre 5a Ave y ZFM Lote 10, Playa del Carmen 77710, Mexico
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Illusion Boutique Hotel by Xperience Hotels
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888 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed at illusion with my boyfriend for 4 nights. Our expectations wernt very high as we usually stay in up market 5 star resorts. We were absolutely thrilled upon arrival. The location could not be any more perfect. Just off the famous 5th Ave for shopping and all classes of restaurants. But tucked away far enough (2 hotels/ restaurants... More 

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2 reviews
3 of 5 stars Reviewed 1 week ago NEW

Clean , central with friendly and helpful staff but noisy-my sleep was being disrupted every single night as everything could be heard in the corridors and next door rooms-slow wifi-slow elevator-basic continental and repetitive breakfast-expensive enough for what it is

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vilnius
Level Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We have spent almost a week here with friends. Location of this hotel for exploring Playa del Carmen is great. Few steps to the beach, few steps to 5th avenue, 5 minutes to ADO station ( if you come here by bus from Cancun airport) and 10 minutes to the ferry to Conzumel. Views and sounds from the pool which... More 

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London, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel for 2 weeks and it felt like i'm at home - only with better weather and friendlier people than in London :) The location is perfect, you are next to the beach and the 5th Avenue, so everything you need is in walking distance, including collectivos that can take you to Cancun or Tulum or... More 

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Sinaloa, Mexico
1 review
5 of 5 stars Reviewed 1 week ago

I stayed with my boyfriend last week, and it was amazing!!! the rooms are spacious, the beds are so comfy, and everything is clean and quiet. They don't accept kids, and that a relief, cuz you're not listening to screams and crying like in big hotels down the Riviera Maya. This is was the first time that we stay in... More 

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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We loved this location, the staff was great and room just what we were looking for. It is not fancy but who stays in the room anyway? The water pressure on the shower was great, the elevator a little slow but everything in Mexico should be slow, yes? :) We loved this hotel and will definitely be back. The cost... More 

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Kansas
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Not only is this hotel close to the beach, but also to 5th Ave. shopping and many choices for dining. Illusions hotel has an elevator, emaculate spacious rooms with air conditioning, and varied choices of menu for breakfast. The pool on top is small but refreshing with a great view and bar service. The staff is very helpful and well... More 

Review collected in partnership with this hotel

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Portland, Oregon
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Love love love this place location location location the staff was great the hotel was perfectly located 5th and calle right next to the beach the colectivos took us to Tulum an aukmaul the ferry took us cosmal

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Surrey, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a clean, safe hotel with friendly staff and in a great location (100m from beach a a stones throw from the main pedestrian shopping walkway). It is far enough from the party area to be quiet, the only downside is that they are currently building a brand new hotel across the road from the entrance which was noisy... More 

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