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Illusion Boutique Hotel by Xperience Hotels

3.0 of 5 Calle 8 Nte. | Entre 5a Ave y ZFM Lote 10, Playa del Carmen 77710, Mexico
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Certificate of Excellence 2014
Illusion Boutique Hotel by Xperience Hotels
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Illusion Boutique Hotel by Xperience Hotels
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752 reviews from our community

Traveler rating
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    46
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel for a week, just before Christmas 2014. Couldn't have been happier with location, the rooms and the friendliness of the staff. If you're in to going to a beach resort and spending your time at the pool, drinking and partying, this hotel isn't for you. However, it is approximately 40 metres from the beach and... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed for 5 days and had such a brilliant time we changed our holiday plans to end the vacation at this hotel (versus isla mujeres) The staff was incredible, super friendly and fantastically helpul in all regards! The location could not be better, just a stroll away from restaurants, the beach and some fantastic lounge places! Highly recommended!

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Waterbury, Connecticut
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at this hotel October 2014, great location. just a block from the beach and 5th ave. a couple blocks from the ferry to Cozumel. I cant praise the entire staff enough. they are excellent and will do anything and everything to make your stay pleasant, breakfast there was excellent. the room was simple but worked... More 

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Omaha
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were very pleased with this hotel. I'll keep it brief and say - great rooftop pool, decent bartender on roof, fantastic-wonderful-helpful-superman lobby staff, clean room, and fantastic location. Would recommend and would stay again.

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Chicago, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My wife and I decided to try this small but cozy hotel. And we were impressed. We took a chance not staying at a beachfront hotel, but for us, it didn't matter. We were maybe 200 steps from the beach. There was a very nice bar and grill close by, named Zenzi, that became our hangout. We'd get our spot... More 

Was this review helpful? Yes 1
ottawa
Top Contributor
58 reviews 58 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is on a quiet street just between the beach and 5th avenue and a block away from the ferry terminal to Cozumel. There is a small pool and bar on the fourth floor. The lobby staff are very helpful. Coffee, tea and a cold drink are available all day in the lobby area. There is a concierge on... More 

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Kelowna, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I found the front desk staff to be very courteous and helpful especially Aureliano. Their attitude was excellent. The elevator was broken for 7 days of the 10 that I stayed there. I am scheduled for knee replacement so this wasn't the best situation for me. Too many stairs!!! The room was good. It had everything needed. The bad part... More 

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Sydney, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed here for a week, on a recommendation by another friend who loved their stay here last year. We loved it and will definitely stay here again next time we are in Playa. The hotel was very clean and well-designed (large rooms, no noise from other guests), free wi-fi, and has the friendliest & most helpful staff you will... More 

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Was this review helpful? Yes 1
Yverdon-les-Bains, Switzerland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed 1 month in this hotel because I followed up spanish lessons in Playa del Carmen and I spent 4 magnificent weeks. The staff is so nice, friendly, helpful and I had the feeling of being a part of their family. Thanks a lot to all of you for making me an unforgettable stay. I booked a prestige suite... More 

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North Vancouver, Canada
Contributor
15 reviews 15 reviews
12 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I can't quite pin why I wasn't overall charmed by this hotel, but I wasn't. I think its partly because its a boutique hotel - but its also really just a 2 star hotel in a 5 star location. So I will start with listing some good points: (1) Location - barely gets better than this! Turn right and 10... More 

Was this review helpful? Yes 1
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Additional Information about Illusion Boutique Hotel by Xperience Hotels

Address: Calle 8 Nte. | Entre 5a Ave y ZFM Lote 10, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Illusion Boutique Hotel by Xperience Hotels 3*
Number of rooms: 41
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Also Known As:
Illusion Boutique Hotel By Xperience Playa Del Carmen
Hotel Illusion Boutique
Illusion Boutique Playa Del Carmen
Illusion Boutique Hotel By Xperience Hotels Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#45 Romantic Hotel in Playa del Carmen

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