Well, this is the 11th time we have visited Playa having stayed before in all inclusives that we found very restrictive since you feel tied to the hotel to get the benefit of your meal plan. This time we took a chance from reading the reviews on TripAdvisor of the Illusion to try this type of hotel. I am so... more

My wife and I stayed at the Illusion for 3 nights in late May of 2009. We were drawn to this hotel due to the location. We wanted to stay close to 5th Avenue but not on 5th ave due to noise concerns. This hotel is close to everything. The staff was friendly and our room was satisfactory and clean.... more

I just had the best vacation in Playa Del Carmen this month! My girlfriend & I spent 12 days at The Illusion Boutique Hotel & we couldnt have found anyone or anyplace better to stay! The staff is amazing, informative, trustworthy & courtious beyond belief. We were in Playa for the first time & we will be going back to... more

This hotel was in a perfect location. The beach was down the block and the staff was very helpful. Violeta at the front desk/bar was wonderful. It was a group of 12 from NY and we had a great time. The beach club associated with the hotel had very comfortable lounge mattresses with pillows but the service at the beach... more

We happen to vacation at the start of the h1n1 flu season. It was sad to see what impact the flu had on the local economy. We had called Jaime prior to the trip and he talked us into coming despite the h1n1 flu. Upon arrivial Jamie, Silvia and Violetta were excellant again. The Illusion is our favorite hotel. The... more

Jamie, Silvia and Violetta are a trio that really set the hotel hospitality bar another level. From the moment we walked in the front door my girlfriend and I were greeted with incredible graciousness. Its the first time I was ever met at the door by a hotel manager (and as an airline pilot I have been to many hotels... more

My boyfriend and I were so happy we didn't cancel our trip to Mexico. The Swine Flu is so over dramatized by the media. Playa Del Carmen is safe and it is beautiful. We stayed at Illusion Boutique located at a prime spot just a few feet away from the beach. There is no place we would have rather been... more

My husband and I stayed at the Illusion Apr 23rd - 26th. It was our first visit to Playa del Carmen. We had a very pleasant experience during our stay. We stayed in a Luxury suite on the 4th floor. The room had direct access to the pool deck area. The first few nights we were there, only one other... more

My girlfriend and I stayed at the Illusion from Apr 19th-22nd and had an absolutely wonderful time. We booked the "honeymoon" room on the fifth floor of the hotel (call and ask Jamie about it, it's on the fifth floor (roof) by itself with tremendous views and space, a well kept secret not on their website) and I used this... more