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All 186 Playa del Carmen hotels »

The Royal Playa del Carmen

4.5 of 5
Constituyentes Avenue #2, Playa del Carmen 77780, Mexico
Hotel amenities
4.5 of 5 stars 4066 Reviews
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4,066 reviews from our community

What travelers say about this hotel
  • Room service(224)
  • Very good(161)
  • Maria Marie(159)
  • Chef plate(130)
  • Romance concierge(113)
  • Ocean views(109)
  • Great time(105)
  • Lobby bar(104)
  • Pool area(89)
  • Entertainment staff(88)
Traveler rating
    3,079
    604
    201
    109
    73
Only show reviews for Family (302) | Couples (2654) | Business (55)
Date Rating
Zerosignal
Point Pleasant, New Jersey
1 review
1 helpful vote
4 of 5 stars Reviewed February 6, 2012 NEW
1
person found this review helpful

The Royal is a very nice hotel with a friendly staff and good food.Clean beaches and clean pools.Rooms are large and kept clean.Many restaurants to choose from with great food all around(Breakfast buffet can get a little boring some mornings) Dont like the location of the pool bar since it only gets sun till about 11:00-12:00. Only two real complaints:... More

Was this review helpful? Yes
Nestor Ospina, General Manager at The Royal Playa del Carmen, responded to this review
February 11, 2012

Dear Guest, Thank you very much for your kind comments and for taking the time to post your review on Trip Advisor. We would also like to thank you for your suggestions and improvement comments as they are very valuable and appreciated. Looking forward welcoming you back in a near future. More

Ed A
Clinton, Connecticut, United States
1 review
4 helpful votes
5 of 5 stars Reviewed February 6, 2012 NEW
4
people found this review helpful

We just returned from the Royal (Jan 28 - Feb 4) and what a vacation it was. This resort truly lived up to all the expectations we had. We want to Maureen at AAA for recommending the Royal. After a long day of travel we were greeted as soon as we stepped out of the van. We sat in the... More

Was this review helpful? Yes
Nestor Ospina, General Manager at The Royal Playa del Carmen, responded to this review
February 11, 2012

Dear Guest, Thank you very much for your wonderful comments and for taking the time to post your Review on Trip Advisor. We would also like to express our deepest appreciation for your continuous preference. We are very pleased to learn that you enjoyed your stay at our beautiful Resort and are looking forward welcoming you back in a near... More

Hernie23
Christiansted, St. Croix
Contributor
11 reviews
7 helpful votes
5 of 5 stars Reviewed February 6, 2012 NEW
1
person found this review helpful

I've stayed here twice in the past couple of years. The first time was to check out the resort, and the second time was to get married there. Both trips were absolutely fabulous. This place is my heaven on Earth! The rooms are all amazing, even the Junior Suites. All of the workers are super friendly and fabulous. The service... More

Was this review helpful? Yes
Nestor Ospina, General Manager at The Royal Playa del Carmen, responded to this review
February 11, 2012

Dear Guest, Thank you very much for your wonderful comments and for taking the time to post your Review on Trip Advisor. We would also like to express our deepest appreciation for your continuous preference. We are very pleased to learn that you enjoyed your stay at our beautiful Resort and are looking forward welcoming you back in a near... More

Norm A
Vancouver, Canada
2 reviews
3 helpful votes
5 of 5 stars Reviewed February 5, 2012 NEW
3
people found this review helpful

This was our 5th time to the Royal in the past 6 years. We have never been disappointed, and this year was no different. A few new people to point out. We had Irving for a waiter in both Chef's Plate and Spice where he was working as relief for Absent wait staff. Normally he works serving for the wedding... More

Was this review helpful? Yes
Nestor Ospina, General Manager at The Royal Playa del Carmen, responded to this review
February 11, 2012

Dear Guest, Thank you very much for your wonderful comments and for taking the time to post your Review on Trip Advisor. We would also like to express our deepest appreciation for your continuous preference. We are very pleased to learn that you enjoyed your stay at our beautiful Resort and are looking forward welcoming you back in a near... More

Time2Travel10
Minneapolis, Minnesota
Senior Reviewer
9 reviews
8 helpful votes
4 of 5 stars Reviewed February 5, 2012 NEW
3
people found this review helpful

Just got back from a week at The Royal for a girls get-away. It's a beautiful property and the staff works hard to keep it spotless. We had an ocean view room on the first floor (148), close to the lobby end of the pool. The stairs aren't very conveniently located - so it was nice to be able to... More

Was this review helpful? Yes
Nestor Ospina, General Manager at The Royal Playa del Carmen, responded to this review
February 11, 2012

Dear Guest, Thank you very much for your wonderful comments and for taking the time to post your Review on Trip Advisor. We are very pleased to learn that you enjoyed your stay at our beautiful Resort and are looking forward welcoming you back in a near future. More

hexakali
Calgary, Canada
2 reviews
2 helpful votes
4 of 5 stars Reviewed February 5, 2012 NEW
2
people found this review helpful

I agree with most posts that the Royal is a fine all inclusive resort. My complaints are that the pillows are unbelievably lumpy and why have overstuffed (lumpy) duvets on beds in such a warm climate? Also, I find it weird that every room has an enormous jacuzzi tub in the middle of what could be a nice sitting area.... More

Was this review helpful? Yes
Nestor Ospina, General Manager at The Royal Playa del Carmen, responded to this review
February 11, 2012

Dear Guest, Thank you very much for your kind comments and for taking the time to post your review on Trip Advisor. We would also like to thank you for your suggestions and improvement comments as they are very valuable and appreciated. Looking forward welcoming you back in a near future. More

Kzieff
st. louis,u mo
Reviewer
4 reviews
5 helpful votes
5 of 5 stars Reviewed February 5, 2012 NEW
5
people found this review helpful

We just got back from a 4 night stay at the Royal PDC and as usual it was great. The resort the location and most of all the staff was incredible. The girls working the pool and beach(Celia,Elizabeth,Prude and Ileana)were awesome they took such great care of us we were never without a drink and they always had a smile... More

Was this review helpful? Yes
Nestor Ospina, General Manager at The Royal Playa del Carmen, responded to this review
February 11, 2012

Dear Guest, Thank you very much for your wonderful comments and for taking the time to post your Review on Trip Advisor. We would also like to express our deepest appreciation for your continuous preference. We are very pleased to learn that you enjoyed your stay at our beautiful Resort and are looking forward welcoming you back in a near... More

jackisats
NY
Reviewer
3 reviews
5 helpful votes
5 of 5 stars Reviewed February 4, 2012
5
people found this review helpful

Beautiful resort! Pool and staff were amazing! The entertainment staff around the pool were a blast! Pancho, Georgie, and "Sexy Omar" made everyone feel welcome and included in activites! They got people of all ages, sizes, interests, etc involved even if it was from the sidelines! Sexy Omar made the extra effort to talk and joke with us. It is... More

Was this review helpful? Yes
Nestor Ospina, General Manager at The Royal Playa del Carmen, responded to this review
February 11, 2012

Dear Guest, Thank you very much for your wonderful comments and for taking the time to post your Review on Trip Advisor. We are very pleased to learn that you enjoyed your stay at our beautiful Resort and are looking forward welcoming you back in a near future. More

Claret002
Edmonton, Canada
1 review
1 helpful vote
5 of 5 stars Reviewed February 3, 2012
1
person found this review helpful

Just spent an incredible week at The Royal between both Playa del Carmen and Cancun. Here is my trip report for Playa. The Royal in Playa del Carmen: Having already vacationed at the Playa resort, we went back there to “expect the exceptional” and we were not disappointed barring some minor issues mentioned below. The second you walk into the... More

Was this review helpful? Yes
travellingfreed
Melbourne, Australia
Contributor
11 reviews
5 helpful votes
5 of 5 stars Reviewed February 3, 2012
3
people found this review helpful

Simply the best place I have ever stayed. Perfect location, great staff and facilities, awesome pool, beautiful rooms. Upgrade to the Master Suite is so worth it. Having stayed at other places in Playa I would pay to stay at the Royal even if it wasn't all inclusive. Keep in mind that all the restaurants are different and different quality,... More

Was this review helpful? Yes
Nestor Ospina, General Manager at The Royal Playa del Carmen, responded to this review
February 10, 2012

Dear Guest, Thank you for your wonderful comments and for taking the time to post your review on Trip Advisor. We are very pleased to learn that you enjoyed your stay at our beautiful resort and are looking forward welcoming you back in a near future. More

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The Royal Playa del Carmen Also Known As

  • Royal Playa Del Carmen
  • Royal Hotel Playa Del Carmen
  • Royal Porto Real
  • Royal Playa De Carmen
  • Royal Playa
Address: Constituyentes Avenue #2, Playa del Carmen 77780, Mexico

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The Royal Playa del Carmen
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