The Royal Playa del Carmen (Riviera Maya, Mexico) - Resort (All-Inclusive) Reviews

Address: Constituyentes Avenue #2, Playa del Carmen 77780, Mexico

Phone Number:

Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen

Amenities:

Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Restaurant Room Service Suites Swimming Pool

Hotel Style:

#6 Romantic Hotels in Playa del Carmen

#9 Family Hotels in Playa del Carmen

#10 Top resorts Hotels in Playa del Carmen

#14 Luxury Hotels in Playa del Carmen

#17 On the Beach Hotels in Playa del Carmen

Price Range: $$$$

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: New redesigned and redefined THE ROYAL Playa del Carmen is one of the most successful resorts on the Riviera Maya. Guests will discover an explosion of luxury around every corner, all provided in an atmosphere of casual elegance boasting a perfect beachfront location, mere steps from Playa del Carmen’s famed Fifth Avenue. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Caribbean Online Mgt Corp., Travelocity, BookIt.com, Expedia, MexVax, Venere and Tingo so you can book your The Royal Playa del Carmen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: The Royal Playa Del Carmen Hotel; The Royal Playa Del Carmen Hotel Playa Del Carmen; Royal Playa Del Carmen; Royal Hotel Playa Del Carmen; Royal Porto Real; Royal Playa De Carmen; Royal Playa; The Royal Playa Del Carmen Riviera Maya, Mexico

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6,289 reviews from our community

See which rooms travelers prefer - 1,112 traveler tips

Erin S

Charlotte, North Carolina

1 review

“Friend's wedding and mini vacation trip”

Reviewed May 17, 2013 NEW

This was my first experience with an all inclusive hotel and also my first trip to Mexico. The hotel was in a great location with an easy walk to 5th avenue shopping and restaurants. My room and my friends' rooms were all large and very nice. We all really liked the Tapas restaurant, which we went to several times. The... More

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Gary N

Edinburgh, United Kingdom

“Viva Mexico - fantastic holiday”

We stayed at the Royal for two weeks, 6th - 20th April and had an amazing time. We had booked an Ocean View room which overlooked the pool and the ocean (room 307). Contrary to other reviews, we had no complaints whatsoever with the food or cleanliness. We made some great friends, the hotel had a great ambience and we... More

Kelly28_13

Pittsburgh, Pennsylvania

2 reviews

“Sick”

We visited The Royal May 10th - 15th. This was our 3rd trip in a row to the Riviera Maya area, but our 1st time at this resort. The check-in went smoothly. I had semi-checked in online, so they saw I requested a higher floor as close to the beach as possible. He showed me where our room was, in... More

Kerry L

Fort Worth, Texas

Reviews in 2 cities

“Got married here!”

This place is awesome all around. The wedding planners did everthing that they said they would and made the day perfect. I was on a jetski about an hour before we said our vows! The rooms are great, we had alot of people in our group so I was able to see the different room catagories. The basic rooms are... More

Jonathan R

Windsor

Reviewer

3 reviews

“Neglected!”

My wife & I recently vacationed at the Royal in Playa del Carmen. We travel regularly and make it a point to make the best of each trip regardless of the circumstances, but this resort made it very difficult to enjoy ourselves. CONSTRUCTION ALERT – At the time of our travel (May 2013), there is an active construction site beside... More

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Ruth M

“Nice Hotel but sick half of trip”

Reviewed May 16, 2013 NEW via mobile

First our room had two double beds when we asked for a king. When we asked about it, the hotel said no problem they would simply push the beds together - what???? We told them to forget it and just counted our blessings that we didn't get a room next to the big drilling site. Besides the bed size (and... More

Was this review helpful? Yes 5

Mary G

Poughkeepsie, New York

“My son's wedding & sickness”

Reviewed May 16, 2013 NEW

Went to The Royal for my son's wedding. I read a lot of reviews on Trip Advisor about the sickness that really put a damper on the trip. If I had booked this trip as a vacation, I would have canceled, but it was my son's wedding that we booked a 14 months ago. I just brought Imodium and Pepto... More

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Nancy B

Columbus, Ohio, United States

“Great hotel with a bad memory of illness and management”

After much research, I decided on The Royal Playa del Carmen. I was so impressed by the customers reviews on every travel site that we booked our trip with them. The resort was beautiful, the employees were wonderful and the food was good. My husband and myself became sick on day 3 and never felt right throughout the rest of... More

Alison L

1 helpful vote

“The royal playa del carmen Mexico”

We stayed here as a couple between the 7th and 17th of May 2013. The hotel is enormous with plenty of places to eat. It is intended for adults and as such there are mostly young to middle aged couples with some groups. The guest are mainly American I think in 10 days we only heard a couple of English... More

roerainbow

Franklin Square, New York

8 helpful votes

“Love It!!!”

Just wanted to defend the resort after reading all the negative reviews. I stayed at The Royal from May 7-13 and had a wonderful stay. Started off with a room (905) close to the construction which is not the hotels fault that another hotel decided to build right next to them. After asking our room was switched to 363 beautiful... More

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The Royal Playa del Carmen Resort (All-Inclusive), Riviera Maya, Mexico

The Royal Playa del Carmen

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