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The Royal Playa del Carmen

4.5 of 5 Constituyentes Avenue #2, Playa del Carmen 77780, Mexico
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The Royal Playa del Carmen
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The Royal Playa del Carmen
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9,886 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Brantford, Ontario, Canada
1 review
5 of 5 stars Reviewed today NEW

Just returned from a week at The Royal Play Del Carmen and have to say it is one of the nicest if not the nicest resorts we have been too. The grounds, food, room and overall feel of the resort is excellent ! The beach is probably the best in Playa and the staff are exceptional ! especially Balam Mauro... More 

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Christchurch, New Zealand
Contributor
19 reviews 19 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed today NEW

I stayed in an "Royal Junior Suite Ocean Front" in Dec 2014/Jan 2015. The hotel was fantastic. Nicely fitted rooms - spacious, large spa tub for many people (4?) in main bedroom, flat screen TV, Nespresso coffee maker in room (yum!), mini-bar (beer & soft drinks only), separate dressing area with sink in addition to the shower room that had... More 

Was this review helpful? Yes 1
Macomb, MI
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The service, location and amenities at the Royal are second to none. The food is amazing, the liquor is top shelf, and the proximity to downtown Playa is unmatched. The people who staff this resort are truly wonderful. I highly recommend making friends with Daniella who is part of the activities team and has more energy than anyone I've ever... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Just spent another week in The Royal Playa Del Carmen, what can I say totally amazing!! This is forth time and it just gets better and better we will definitely be back again. The hotel is stunning, the rooms are amazing, service and food is excellent. The rooms are cleaned everyday along with turndown service in the evening, always clean... More 

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Los Angeles, California
1 review
2 of 5 stars Reviewed yesterday NEW

I honestly can't think of a time where I have been more disappointed with a travel experience. I actually have never taken the time to write a review, but I am compelled to share. While there were glimpses of good service and the location is great, from the moment we stepped on property it was an awkward experience. Extremely loud... More 

Was this review helpful? Yes 5
Waukesha, Wisconsin
1 review
5 of 5 stars Reviewed 2 days ago NEW

We just returned from a week at The Royal in Playa Del Carmen and all I can say is it was awesome !! The resort is very clean and well kept.The rooms are good size, have great views and are beautiful. Tere is part of the professional housekeeping staff and made sure our room was perfect each day...she included a... More 

Was this review helpful? Yes 1
New York City, New York
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My friends and I went to playa for a bachelor party and booked the Royal last minute bc it was the only major resort which wasn't fully booked. We thought we'd be disappointed when we got there but were pleasantly surprised by how beautiful the grounds were. The food was also pretty amazing - I always thought an all-inclusive would... More 

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Driffield, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Myself and my Boyfriend stayed here at the Royal for 10 nights and what an amazing holiday we had. It was our first holiday together and we were extremely well looked after by most staff. I would like to mention just a few staff members who really went out of their way. Starting with our housekeeper Teresa Alvarez she was... More 

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 days ago NEW

There was not one bad moment at this beautiful resort! From the mimosas at check in to the cold bottled water upon the reluctant checkout, the service at The Royal is excellent! The rooms exceeded my expectations with layout and decor and we had wonderful daily mini bar service with Gabriel. Gabriel was very accomdating and went above and beyond... More 

Was this review helpful? Yes 1
New Salem ND
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our first visit to the Royal and we LOVED it! Deysi from the Spa visited us by the pool and gave us 5 minute sample massages and was able to tell us what we needed. Christopher was the best pool server - looking forward to seeing him again! Balam was also a great bartender! Gladis was our maid... More 

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Room service(173)
  • Maria Marie(172)
  • Very good(159)
  • Entertainment staff(101)
  • Ocean views(89)
  • Chef plate(78)
  • Lobby bar(78)
  • Great time(73)
  • Main pool(63)
  • Quiet pool(41)

Additional Information about The Royal Playa del Carmen

Address: Constituyentes Avenue #2, Playa del Carmen 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Royal Playa del Carmen 4.5*
Number of rooms: 513
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, BookIt.com, Expedia, Despegar.com, Hotels.com, Caribbean Online Mgt Corp., Odigeo and Tingo so you can book your The Royal Playa del Carmen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Playa Del Carmen Hotel Playa Del Carmen
Royal Hotel Playa Del Carmen
Royal Porto Real
Royal Playa De Carmen
The Royal Playa Del Carmen Riviera Maya, Mexico
Hotel Style:
#6 Romantic Hotel in Playa del Carmen
#8 Family Hotel in Playa del Carmen
#8 Top resorts Hotel in Playa del Carmen
#8 Spa Hotel in Playa del Carmen
#10 On the Beach Hotel in Playa del Carmen
#10 Luxury Hotel in Playa del Carmen
#15 Business Hotel in Playa del Carmen

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Royal Junior Suite (107)
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