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All 199 Playa del Carmen hotels

The Royal Playa del Carmen

4.5 of 5 Resort (All-Inclusive)   |   Constituyentes Avenue #2, Playa del Carmen 77780, Mexico
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Ranked #11 of 199 hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed yesterday
Gary S
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8,964 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,115)
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English first
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

We just returned again for the 3rd time from The Royal in Playa Del Carmen. Each time we return there the accomadations gets better. The food selection was much much better than the previous trips. I am not saying the food in the past was bad, however better selection for me. We were able to get the same room as... More

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New Orleans, Louisiana, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Great hotel; most of the staff was amazing. Some had attitude and were a little lazy. Food overall was very impressive. Grounds are beautiful and peaceful. A place for all to visit. Our drink server Lily Castillejos Rodolfo was amazing and always happy. She made our days great.

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Waterloo, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

This is by far the nicest place we have been to. Service is top notch, food is great, facilities are beautiful. Located right in Playa del Carmen, it's safe to walk the streets in the any time of day. Lots of shops and restaurants(if you want to eat off site) and things to see in town. Beach is nice. Snorkeling... More

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Indiana
1 review
5 of 5 stars Reviewed yesterday NEW

The Royal was a fantastic resort. The food is excellent, and we especially love the Asiana. Our rooms were clean and smelled great every day. I recommend the pool walk out rooms. No shortage of towels, ever. The staff is awesome! They place their hands over their hearts when addressing you, very sincere. Our poolside waitress was Lily Castilljenos, the... More

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed yesterday NEW

My husband and I went on our honeymoon at the beginning of August and we stayed in a junior suite. We absolutely loved the hotel. All the restaurants are great and the have a big variety to choose from. We enjoyed the bars right next to the pool. It is the perfect place to relax.

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Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

It was a wonderful all inclusive hotel.we spend seven days at this hotel and was very nice. Very close to the 5th avenue few steps from the hotel.all restaurants in the hotel was five stars and includes in the all inclusive. I will come back again. Sure . Thanks

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glasgow
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We're on holiday at the moment, arriving on Saturday. So far the full hotel is amazing. From arrival I have been totally blown away with the level of service, from the champagne and cold towel, the romance concierge check in, the room staff, Marie is just lovely, I want to take her home, all food is amazing, room service is... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great service, very clean the service at the restaurants was awesome specially Chef Rudy who take care of us personally making sure we got a taste of the Mexican cuisine. Very beautiful place and excellent service fully recommended.

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Cannock, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great check in experience; hassle free and great service, we were provided with a map and all details of restaurants and bars, chose pillows for our bed from a menu and aromatherapy scents for our room. Was informed that as we were visiting The Royal for our honeymoon, we would receive a honeymoon package in our room consisting of sparkling... More

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Long Beach, California
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 2 days ago NEW

We decided to take a vacation to celebrate our engagement (end of July - early August), we also took advantage of the fact my sister & brother-in-law were celebrating their 1st wedding anniversary at the same time (they were married 1 year ago at Secrets Maroma, which spoiled us)! We love a good celebration trip! We were able to get... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(178)
  • Maria Marie(178)
  • Very good(164)
  • Entertainment staff(104)
  • Ocean views(93)
  • Chef plate(81)
  • Lobby bar(79)
  • Great time(78)
  • Main pool(66)
  • Quiet pool(42)

Additional Information about The Royal Playa del Carmen

Address: Constituyentes Avenue #2, Playa del Carmen 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Royal Playa del Carmen 4.5*
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Also Known As:
The Royal Playa Del Carmen Hotel Playa Del Carmen
Royal Hotel Playa Del Carmen
Royal Porto Real
Royal Playa De Carmen
The Royal Playa Del Carmen Riviera Maya, Mexico

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Royal Junior Suite (107)
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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#6 Romantic Hotel in Playa del Carmen #8 Top resorts Hotel in Playa del Carmen #9 Spa Hotel in Playa del Carmen #9 Family Hotel in Playa del Carmen #11 Luxury Hotel in Playa del Carmen #11 On the Beach Hotel in Playa del Carmen #15 Business Hotel in Playa del Carmen
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Official Description (provided by the hotel)
New redesigned and redefined THE ROYAL Playa del Carmen is one of the most successful resorts on the Riviera Maya. Guests will discover an explosion of luxury around every corner, all provided in an atmosphere of casual elegance boasting a perfect beachfront location, mere steps from Playa del Carmen’s famed Fifth Avenue. ... more   less 
Number of rooms
513

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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