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All 199 Playa del Carmen hotels

The Royal Playa del Carmen

4.5 of 5 Resort (All-Inclusive)   |   Constituyentes Avenue #2, Playa del Carmen 77780, Mexico
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Ranked #11 of 199 hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed yesterday
Victoria M New York City, New York
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8,696 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2,022)
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English first
New York City, New York
1 review
5 of 5 stars Reviewed yesterday NEW

For those looking to keep the exercise endorphins going, Regina teaches pilates reformer and spinning classes. She is great, every class presented a different challenge to master. She is also a great guide to town's attractions. Thank You, Regina!

Was this review helpful? Yes
Cleveland, Ohio
1 review
5 of 5 stars Reviewed yesterday NEW

From the moment we stepped off the plane our vacation was very well orchestrated as arranged by TripGuy.com. We did not have to wait at the airport for our transportation as they were waiting for us. The Royal Playa del Carmen was nothing short of excellent. The grounds were beautiful as were the rooms. The staff were excellent -very pleasant... More

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Ayrshire Scotland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

To the Royal Hotel Playa Del Carmen, My wife and I traveled to Mexico from Scotland for to weeks from the 14 th to 28 th June 2014, just a wee note to say many thanks for a great 2 weeks vocation in which we had a memorable holiday due to the high standard of the hotel and staff. From... More

Was this review helpful? Yes 1
District of Columbia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

Paradise! Impeccable Service, great location! Isabel, Yaz, and Greta of Spa Zul made my partner's and my experience one that we will never forget! The variety of message packages are affordable and the staff as a whole friendly and treated us as if we were family. Relaxing, beautiful, rejuvenating; we loved it! While at Spa Zul, I experienced the Ancient... More

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Albuquerque, New Mexico
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Looking to book pickup from the airport. Have called a number of times, but can't seem to get transportation confirmed even though they stated we were good. Now, it is the day before, and I can't get through to their customer service at all. I like to have some confidence when traveling to other countries....not a good start for this... More

Was this review helpful? Yes 2
New York City, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

Unbelievable service, great location, lots of fun. Specifically, Karina Castillo made our trip special. She was always making sure we were enjoying ourselves at the pool, was available for any questions, and helped us with activities outside the hotel as well. Can't wait to come back to The Royal.

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Lynn D, Gerente at The Royal Playa del Carmen, responded to this review

Dear Guest, Thank you for sharing your experience! We are excited you enjoyed your stay. We hope to welcome you back very soon! More

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 4 days ago NEW

I just returned on yesterday and I wanted to provide a review while it was fresh in my head. The resort was awesome and worthy of 5 stars. The rooms were clean, the food was great and the grounds were well manicured (Get that guy in the courtyard a riding lawn mower (LOL). Avoid any room near the construction site... More

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Lynn D, Gerente at The Royal Playa del Carmen, responded to this review

Dear Guest, Thank you for sharing your experience! We are excited you enjoyed your stay and that you especially like our service, we are very happy to read that Paulina and Chi are doing a great job as well our entire staff. We hope to welcome you back very soon. More

Syracuse, New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We arrived at the beautiful Royal in Playa Del Carmen for our honeymoon and we were immediately greeted by Gerrado, who was friendly and very gracious. Next, we were brought champagne and we were introduced to Willamenia who was extremely friendly and set us up with our wonderful suite. We enjoyed our first few days eating, drinking, swimming, and enjoying... More

Was this review helpful? Yes 3
Lynn D, Gerente at The Royal Playa del Carmen, responded to this review

Dear Guest, First of all, and we want to express our concern for the health problem your experienced during your stay but it is our duty to inform you that our number one priority is to provide an absolute safe environment to our guest; reason why we would like to inform you our hotel follows HACCP and FDA code protocols... More

Hampton
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Royal is by far our favorite all-inclusive resort. This was our fourth time at this. It continues to get better and better. We had a few minor hiccups but things were taken care of immediately. We were spoiled by Luisa and Cesar in the Coffee House. We showed them how to make our favorite iced coffee. They were more... More

Was this review helpful? Yes 1
Lynn D, Gerente at The Royal Playa del Carmen, responded to this review

Dear Royal Guest, Thank you very much for your 4th visit to THE ROYAL Playa del Carmen, we really appreciate you have taken the time to share your great review. We would like to mention that our goal is to ensure our guest satisfaction, we always make our best effort in making feel our guest special and valued during their... More

Loule, Portugal
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

simply the best hotel were i have been , it was amazing , the service, the food , the cocktails , the staff, and its very near from the 5 avenue. i will recomend it to everyone! recomendo vivamente a todos os portugueses que vão de viagem para o Mexico

Was this review helpful? Yes
Lynn D, Gerente at The Royal Playa del Carmen, responded to this review

Dear Guest, Thank you very much for your visit to THE ROYAL Playa del Carmen, we really appreciate you have taken the time to share your great review. We would like to mention that our goal is to ensure our guest satisfaction, we always make our best effort in making feel our guest special and valued during their stay and... More

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Hotel Summarization (Beta)

What travelers say

  • Maria Marie(178)
  • Room service(178)
  • Very good(164)
  • Entertainment staff(104)
  • Ocean views(93)
  • Chef plate(81)
  • Lobby bar(79)
  • Great time(78)
  • Main pool(66)
  • Quiet pool(42)

Additional Information about The Royal Playa del Carmen

Address: Constituyentes Avenue #2, Playa del Carmen 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Royal Playa del Carmen 4.5*
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Also Known As:
The Royal Playa Del Carmen Hotel Playa Del Carmen
Royal Hotel Playa Del Carmen
Royal Porto Real
Royal Playa De Carmen
The Royal Playa Del Carmen Riviera Maya, Mexico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#5 Romantic Hotel in Playa del Carmen #8 Top resorts Hotel in Playa del Carmen #8 Family Hotel in Playa del Carmen #9 Spa Hotel in Playa del Carmen #11 Luxury Hotel in Playa del Carmen #11 On the Beach Hotel in Playa del Carmen #15 Business Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
New redesigned and redefined THE ROYAL Playa del Carmen is one of the most successful resorts on the Riviera Maya. Guests will discover an explosion of luxury around every corner, all provided in an atmosphere of casual elegance boasting a perfect beachfront location, mere steps from Playa del Carmen’s famed Fifth Avenue. ... more   less 
Number of rooms
513

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