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The Royal Playa del Carmen


Hotel class 4.0 of 5
Constituyentes Avenue #2 | (formerly Royal Porto Real Resort), Playa del Carmen 77780, Mexico
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Reviews you can trust

90% Recommend
4.5 of 5 stars 1,706 reviews
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5 of 5 stars
redheadMelbourne   1 contribution
melbourne
Nov 8, 2009 | Trip type: Couples New
1/1 found this review helpful

A good friend of mine recommended the Royal for my honeymoon and so we booked. However, after reading some of the reviews here, I have to admit I was a little nervous. But, the Royal was amazing! When we arrived we were wisked away for a private check in with our romance concierge, Veronique who looked after our every need... more

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2 of 5 stars
ptroiano   1 contribution
NY
Nov 7, 2009 | Trip type: Couples New
1/6 found this review helpful

I am not one to complain much about my accomodations especially because I do my research before hand so I know what to expect. Although the Royal Playa Del Carmen is rated highly, it is not all its cracked up to be and this is mostly based on the poor customer service. I am currently staying here for a friend's... more

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4 of 5 stars
twolaws   3 contributions
Victoria, Canada
Nov 5, 2009 | Trip type: Couples New
2/2 found this review helpful

We have just returned October 5th from a wonderful 10 night vacation at the Royal Playa del Carmen. This was our second visit with the first being exactly two years ago in October of 2007. The two years has seen a few changes in the services offered back then and now. The Chef’s Plate dinner was an offering to all... more

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5 of 5 stars
AlexandJoAnn   10 contributions
Kelowna, BC
Nov 5, 2009 | Trip type: Couples New
5/5 found this review helpful

Once upon a time we had a dream about finding a Beautiful Resort, in a Beautiful Location that would exceed our wildest expectations in every way.....Well folks let me tell you that the 2 weeks we spent at The Royal in Playa Del Carmen were beyond wonderful and did indeed exceed our expectations in every way! From the moment we... more

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5 of 5 stars
Jbelousov   1 contribution
Durham, NC
Nov 5, 2009 | Trip type: Couples New
1/1 found this review helpful

My husband and I took our honeymoon in Playa del Carmen and feel that we could not have chosen a better place to stay! The Royal Playa del Carmen was beautiful, and everyone there took great care of us!! From the beginning we felt the top notch hospitality checking in with Veronique our romance concierge, to the champagne and chocolate... more

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5 of 5 stars
eldonstoy   1 contribution
Nebraska
Nov 4, 2009 | Trip type: Couples New
2/2 found this review helpful

My husband & I had thee best time! We were treated like Royalty! From John, our Bell man, to Veronique the romance concierge and how could we forget Alex on the entertainment crew. They are all wonderful people. They always greet you with a smile and are always there to help you in anyway they can. The food is thee... more

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5 of 5 stars
Kimmyl1144   6 contributions
Boston
Nov 4, 2009 | Trip type: Couples New
1/1 found this review helpful

My husband and I stayed at The Royal for our honeymoon and we loved it!!! We had great service and thought the food was fabulous! We had paid for an upgraded "ocean view suite," but when we go to our room it was a view of the parking lot. We went down to the service desk and they were able... more

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5 of 5 stars
LindaandButch   3 contributions
StLouisMissouri
Nov 3, 2009 | Trip type: Friends getaway New
1/1 found this review helpful

Everything, no exception, at The Royal was fabulous. The staff, the food, the view, the beach was as advertised, "beyond expectations". The best part of the stay was SPAzul and the "Full & New Moon Celebration" with our guide, Gisele. The traditional "Temazcal" experience was a, once-in-a-lifetime event. I felt absolutely great for weeks. Try it with Gisele. She was... more

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5 of 5 stars
Floridawedding09   3 contributions
South Jersey, USA
Nov 3, 2009 | Trip type: Couples New
1/1 found this review helpful

The Royal catered to our every need. Our personal concierge, Michelle Aguilar, made sure that we were never wanting for anything. Our favorite bartender at the Tradewinds bar by the pool, Super Mario, was funny and kept our drinks full and our hearts light. I had a massage in the spa and it was heaven. Our favorite restaurant was Asiana... more

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2 of 5 stars
Chrisb04fu   1 contribution
Dallas
Nov 3, 2009 | Trip type: Friends getaway New
2/11 found this review helpful

My wife and I have stayed all up and down the Riviera Maya. For the Royal to earn the 5-star/5-diamond rating is a joke. We have stayed at 3-star and 4-diamond resorts that were far and away much better overall than this resort. Let us start with check-in. We arrived around 11:30am, expecting to wait for a room until later... more

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The Royal Playa del Carmen Also Known As

  • Royal Playa Del Carmen
  • Royal Hotel Playa Del Carmen
  • Royal Porto Real
  • Royal Playa De Carmen
  • Royal Playa
Address: Constituyentes Avenue #2 | (formerly Royal Porto Real Resort), Playa del Carmen 77780, Mexico
Playa del Carmen Hotels The Royal Playa del Carmen
4.5/5.0
1706