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All 199 Playa del Carmen hotels

Hotel Esencia

4.5 of 5 Resort   |   Carretera Tulum-Cancun KM 265, Playa del Carmen 77710, Mexico
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92%
Ranked #19 of 199 hotels in Playa del Carmen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Katrin S New York City, New York
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360 people have reviewed this hotel

Traveler rating
    278
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See reviews for
69
211
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3
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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English first
New York City, New York
Top Contributor
272 reviews 272 reviews
30 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I went here with my best friend on a 3 day vacation. I had no idea she was bringing me to paradise. The reception area on arrival is very unassuming and you don't know until you drive into the resort on a golf cart how spectacular the grounds are. It belongs to an italian countess we were told who turned... More

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We were exhausted from stress and work and needed a place to completely be still. We found it at Esencia! From the welcoming sweetness of Julia to every member of the staff, our life had found respite and rest. The room was lovely, the plunge pool ideal, the beach only a place one could dream of…we will never forget our... More

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Neuilly-sur-seine, France
1 review
5 of 5 stars Reviewed 3 days ago NEW

my favorit hotel in the world : location is great ; decoration is wonderfull just perfect excellent service ,all people receive you as friend rooms are elegant, big , quiet charming . the quality of service in beach is incredible and massages at spa are amazing I hope that nothing will change with new owne of that great place

Review collected in partnership with this hotel

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los angeles
Contributor
17 reviews 17 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Esencia , is your own private heaven. I wanted to go ahead and write this review because i am so excited my husband and I went in 2010 and we are headed back next week. To start off i am constantly working and freelance they have been so sweet and helped change our reservation like 3 times and always happy... More

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Ny
2 reviews
5 of 5 stars Reviewed 2 weeks ago

It's paradise from all kinds of perspectives! All the people there was really nice, the place is quiet and peaceful even for a family hotel, rooms are simple, relaxing and beautiful. it was energetic and inspiring! We hope to be back soon!

Review collected in partnership with this hotel

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hotelesencia, Director General at Hotel Esencia, responded to this review

Dear Atun1978 Gracias! So happy to read you found paradise in Esencia and that you found inspiration and were able to recharge! Thank you for your wonderful comments and especially your recognition of the staff – they are the key players and truly enjoy making your stay the best. I will share your comments with all the team. In the... More

Ma
1 review
5 of 5 stars Reviewed 3 weeks ago

This is my 3rd trip to esencia. It was perfect as always. Get the meal plan because the food is delicious. The beach was wonderful and the water was clear and warm. It was a wonderful trip. I look forward to visiting again and seeing the upcoming changes kevin plans to make.

Review collected in partnership with this hotel

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hotelesencia, Director General at Hotel Esencia, responded to this review

Dear Daniel B, Thank you. It was a pleasure to welcome you back and that once again you found perfection. As you heard we will be undergoing some enhancements to Esencia over the next couple of months that we are certain you will enjoy. We look forward to your return visit and the opportunity for you to experience the changes... More

Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Private, peaceful, relaxing...perfection! I recommend buying the pre-paid meal and drink plan before you go - it will save you money and it is so convenient. The service and staff were fantastic. This made for a fantastic girls weekend trip but I will definitely be taking my husband with me the next time...and there WILL be a next time!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Salt Lake City, Utah
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was beautiful, and the staff was lovely. Our biggest complaint is that the snorkeling adventure provided by the hotel was dreadful. The guide was a jerk, the equipment was cheap and archaic, and the coral and fish were very unimpressive. Also it is really difficult to get away from Esencia, if you are interested in experiencing things outside... More

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London, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After dreaming about this place for weeks when planning a holiday to Mexico but feeling like I could never afford it, I managed to find a mid week deal that made it just affordable. We turned up and parked our car, and disappeared into a jungle path where we were met and guided to the hotel reception. When we arrived... More

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London, United Kingdom
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is for those looking for that boutique feel from arrival you well as I'd me you are at home. The price point is certainly a lot higher than others, and the property is under new ownership. Current the service level and rooms mixed but they will be improving on this. And is to be expected in a boutique... More

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Additional Information about Hotel Esencia

Address: Carretera Tulum-Cancun KM 265, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Hotel Esencia 4.5*
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Also Known As:
Esencia Playa Del Carmen
Esencia Hotel Playa Del Carmen
Hotel Esencia Riviera Maya/Playa Del Carmen, Mexico

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Beach (43)
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Garden Suite With Plunge Pool (68)
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Rosa Ocean View Master Suite (57)
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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#5 Family Hotel in Playa del Carmen #14 Top resorts Hotel in Playa del Carmen #16 Spa Hotel in Playa del Carmen #17 Luxury Hotel in Playa del Carmen #18 On the Beach Hotel in Playa del Carmen #20 Romantic Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
Hotel Esencia is a 50-acre private estate, with an awe-inspiring beachfront, two swimming pools, day spa, two restaurants, and an indulgent atmosphere fitting of royalty. In fact, the property and many of the buildings once served as the exclusive beach-side retreat of an Italian duchess. Though friendly, warm and generous, the duchess demands the very best and Esencia still benefits from her superior taste, her impeccable style and her zest for life. ... more   less 
Number of rooms
29

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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