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Esencia

4.5 of 5
Carretera Tulum-Cancun KM, Playa del Carmen 77710, Mexico
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Esencia
Ranked #22 of 193 hotels in Playa del Carmen
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287 reviews from our community

Traveler rating
    223
    36
    13
    9
    6
See reviews for
Families
51
 
Couples
173
 
Solo
8
 
Business
3
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Dallas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 20, 2013 NEW

My husband and I travel extensively. This is only the second time we have felt compelled to write a review. No one who has full use of all their faculties could possibly rate the Esencia anything other than 5 stars. It is a slice of paradise. There is nothing you could do or suggest that could improve this place. Upon... More

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Sherman Oaks, California, United States
1 review
3 of 5 stars Reviewed May 17, 2013 NEW

Okay, so I recently visited the Esencia Hotel for a special event and overall the hotel service was fine. I do have one concern however. I was one of two people who attended that slipped and fell at the resort. The first required stitches in his head from a fall slipping while getting out of the shower - all the... More

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New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 14, 2013

Gorgeous estate, the most calming milieu, ultra-attentive staff, but some dated features keep it from getting that extra star. This was my first time staying on the Mayan Riviera, but even so I recognize and applaud Hotel Esencia for being a relatively rare speck of old-school paradise amidst the over-abundance of commercial paint-by-numbers mega-resorts in the area. The main grounds... More

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hotelesencia, General Manager at Esencia, responded to this review
May 15, 2013

Dear MeteorLight8, Thank you for your wonderful comments about your recent stay with us. Your description of your experience, especially of the comfort you found in your suite and your recognition of our staff is very much appreciated. I have noted your observations regarding the insects making it through to your suite and can understand the inconvenience. As you note... More

Washington DC, District of Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 6, 2013

we went to Esencia to relax for a few days. The experience was pleasant , but, sadly, at nearly $1000 per day, the experience was average at best.. The staff was friendly but under-trained. The bar was not properly stocked (they were out of several items that I asked for). Our room, while beautiful, was infested with red ants. The... More

Was this review helpful? Yes 1
hotelesencia, Director General at Esencia, responded to this review
May 8, 2013

Dear Paul V, Many thanks for taking the time to share with us your experience following your recent visit. I regret to read that your experience did not meet totally with your expectations and sorry we weren’t able to comment them personally. I would like to assure you that everyone of the staff here at Esencia Estate are focused on... More

La Jolla, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 27, 2013

I have stayed at many of the best properties in the area - e.g, Rosewood Mayakoba, Maroma, and the former Mandarin Oriental. I booked my trip to Esencia based on the glowing reviews on TripAdvisor, looking for a simple and elegant get-away with my wife and 2 kids. Sadly, Esencia did not come close to our expectations or the experiences... More

Was this review helpful? Yes 1
hotelesencia, Director General at Esencia, responded to this review
May 7, 2013

Dear Matthew_6132578 Thank you very much for your feedback regarding to your recent visit with us. I do appreciate your comments which we have reviewed and are addressing each one of these shortcomings. I would like though to clarify perhaps a misinterpretation. With regards to changing rooms if we can make a change we do so gladly. Unfortunately that evening... More

Brooklyn, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 24, 2013

Esencia is an amazingly beautiful property with an even better slice of beach (literally heaven). The garden villa we had was spacious and the plunge pool/nighttime hot tub was an amazing extra feature. Food will cost you, but it is top notch, and we really appreciated that the food was actually fresh authentic Mexican, unlike some hotels which only carry... More

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hotelesencia, Director General at Esencia, responded to this review
May 7, 2013

Dear Siobhan S99, Thank you for sharing your comments from your recent stay at Esencia Estate. Concerning the AC failure I do apologize for this inconvenience. I can appreciate the discomfort you must have felt. I understood you departed early that morning and that the staff had followed up with you, apparently though not to your satisfaction. I would like... More

new york
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 24, 2013

I've written several times onTP and al lof my reviews have been good ones because I utilize TP when I am choosing either a resort or hotel to stay in so I have not been steered in the wrong direction as of yet, so I won't steer anyone who reads this in the wrong direction. This is one of the... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2013 via mobile

this place was amazing. we had a room with a plunge pool and it was so perfect. we stayed for 4 days and it was just the right amount of time. the book a meal and drink plan. the food was great we got breakfast lunch and dinner All Included.they have a beautiful pool but we really spent a lot... More

Was this review helpful? Yes 1
Red Hook, New York, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 11, 2013

Stayting at Esencia for four days changed my life! Serene, beautiful, spiritual, small, intimate, excellent service. Great yoga in the morning. Wonderfully clean and great kitchen. it was a get away with my daughters and they too had a great experience. Wonderful lunches on the beach. We were so well attended to.

Was this review helpful? Yes 3
Brussels
Senior Contributor
46 reviews 46 reviews
45 hotel reviews
Reviews in 37 cities Reviews in 37 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 7, 2013

This hotel has really surpassed our expectations! We stayed at Esencia for a week and really got what we were looking for: a totally relaxing holiday. The hotel is beautifully designed (simple but very stylish), service is excellent, rooms are spacious and very comfortable, food is very good. Beach and pool area are great. Staff is very friendly and does... More

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Plunge pool(6)
  • Spa treatments(5)
  • Main house(3)

Additional Information about Esencia

Address: Carretera Tulum-Cancun KM, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Business Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool
Hotel Style:
#6 Family Hotels in Playa del Carmen
#10 Top resorts Hotels in Playa del Carmen
#15 Romantic Hotels in Playa del Carmen
#15 Luxury Hotels in Playa del Carmen
#18 On the Beach Hotels in Playa del Carmen
Price Range: $$$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Esencia is a 50-acre private estate, with an awe-inspiring beachfront, two swimming pools, day spa, gourmet restaurant, and an indulgent atmosphere fitting of royalty. In fact, the property and many of the buildings once served as the exclusive beach-side retreat of an actual Italian duchess. Though friendly, warm and generous, the duchess demands the very best and Esencia still benefits from her superior taste, her impeccable style and her zest for life. ... more   less 
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Also Known As:
Esencia Hotel
Esencia Playa Del Carmen
Esencia Hotel Playa Del Carmen
Esencia Riviera Maya/Playa Del Carmen, Mexico

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Esencia
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