This hotel feels like home -- if you lived in a mansion and had a team of people around who really seemed to care for you. I've stayed in quite a few nice hotels around the world and this is one of the best by far. The staff are friendly and caring without being obtrusive. Magically, they will all suddenly... More

Escencia is truly the best and has set the bar for all future vacations. We traveled in OCT 2011 and by the end of the first night were trying to extend our vacation a few more days. While the prices may appear to be higher than other hotels, you get what you pay for and that is: the best service,... More

Recently got back from 9 days fabulous days at Esencia and are dreaming of when we can next return.Understated luxury, where nothing was too much trouble, friendly staff, delicious food and beautiful grounds.....totally relaxing. We left the hotel on trips on several occasions and did not find it to be in any way 'dangerous' as mentioned by the previous reviewer. More

This resort is a huge rip off. Not friendly and totally overpriced compared to other very nice hotels in the area from Playa del Carmen to Cancun. In addition the area is not safe at all (significant risks exist and as a consequence you cannot leave the compound). Finally, they are not honest in how they charge you. And I... More

The management aim to make this a very relaxing and quiet place. They have succeeded admirably. The staff are friendly and informal but you know that they are very competent. Nothing was too much trouble; the breakfasts ceviches the culinary highlights. Would strongly recommend More

One of the most stunning white sand beaches in Mexico. Simply elegant rooms many with their own plunge pool. Friendly staff who have become more efficient but thankfully are not servile and robotic as in other resorts. Good spa services with some differentiation in services relative to the commoditised treatments in most other resorts. The food is healthy but the... More

The best, the best, the best.Starting with the concierge services, the beauty of the grounds, the Villa, the spa, the room, the fantastic food , the presentation of the food and drink, an entire menu of the chief's special ceviches, and the staff that catered to our every whim, everything was perfection. The sound of the gentle waves, the soft... More

As usual with traveling, there can sometimes be hiccups. But once I got to the hotel and saw my room, the grounds all was so much better. the food was excellent, the service was excellent and the staff was very friendly and accommodating. Whether it be a romantic getaway or a trip to share with friends. If all you want... More

We stayed with our 3 year old for a week and had a lovely time. We booked a package that basically made the rate all-inclusive (including babysitting & daily spa services), so we were in heaven. This is the most relaxing vacation we've had since the beginning of parenthood! The setting really makes you feel like you're in the jungle,... More