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Carmen Suites

10a Av.con calle 14 bis, Colonia Centro | Quintana Roo, Playa del Carmen 77710, Mexico
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Carmen Suites
Best prices for: 1 room 1 guest
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22 reviews from our community

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    7
    3
    6
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
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    (22)
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    (6)
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    (9)
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Itala, Italy
1 review
2 of 5 stars Reviewed October 29, 2013

i wasnt really happy with this place ...the plastered box was noisy ,dirty,,people werr rude there, at one point i got scared to ask any kind of questions also here...this place definetly lacks hospitlau ..this is not the place to be u donot feel safe ,the rooms are old and uncomfortable i will never stay here again even the view... More 

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NYC
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 9, 2009

This grafitti plastered box was noisy, dirty and the people were rude when I asked questions or complained. This is not the place to be in such an otherwise beautiful location. This is an exception to the rule. Go elsewhere, anywhere.

Was this review helpful? Yes 3

Travelers are raving about these Playa del Carmen hotels

Quintana Roo
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 22, 2008

This is not a place to enjoy facilities but to sleep, it is clean and quite. Everything is near, the beach and 5th ave with all kind of restaurants, so if you decide to book do not expect too much for what you pay for. ]The bath is clean but old and so are the rooms, I had a terrible... More 

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Monterrey, Nuevo Leon
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 16, 2008

The hotel is nice, very clean but simple. We arrived at March 8 to 11 - 2008, my husband, two friends and I, and we had a very good time there. Every couple was assigned at the last minute to a 2 bedrooms suite (at the 3rd floor, with baggage and no elevator), which is very spacious and simple (all... More 

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oslo
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 9, 2008

Never in my life I see one hotel bad same that.I don`t understand people write good about this hotel!!!!!!!!!!!!!!!!This is not clean hotel,I have to call for change dirty sheet,the bath is horrible,only good is position hotel.

Was this review helpful? Yes 2
Stockholm, Sweden
Senior Contributor
43 reviews 43 reviews
36 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed January 15, 2008

Two blocks from the buzz at 5th avenue where all the shops, bars and restaurants are. Continue down the road and you are right on the beautiful beach of Playa del Carmen. Nothing fancy but the rooms are nice and clean, good comfy king size bed, a sheltered garden and a nice pool area. The breakfast for 50 pesos is... More 

Was this review helpful? Yes 2
Forli, Italy
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 27, 2007

The hotel was cheap,clean and near the 5th aveninda! The beach is distant 100 metres! We stay there 2 weeks and everithing was great:the breakfast,the room with a king size bed and the pool!!! The hotel is simple but good!

Was this review helpful? Yes 2
ottawa
Top Contributor
52 reviews 52 reviews
9 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed February 13, 2007

We just came back after a week at the Carmen Inn, and we had no complaints at all. The staff at the front desk was friendly and helpful. The rooms were efficient and very clean. The a/c was not great, however, the evenings were very nice and it was not needed. The location was absolutely perfect. It was 2 minutes... More 

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A TripAdvisor Member
4 of 5 stars Reviewed March 1, 2005

The prior negative reviewer needs to get a grip. This hotel was adorable, yes the rooms were bare but they were clean and the hotel was safe. Cleaning staff brought fresh towels, soap and shampoo, daily - some mornings we even got small candies. The staff was wonderful, recommending places to eat and sights to see in the area. I... More 

Was this review helpful? Yes 11
Contributor
13 reviews 13 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed February 28, 2005

On our way to Cozumel, we stayed for one night at the Carmen Inn on February 11th. It was a terrible experience from the time we arrived at the front desk. As we walked up, the clerks were already engaged in heated conversation with another couple (who were seeking to stay for 2 nights). Like them, we had booked online... More 

Was this review helpful? Yes 12
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