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All 198 Playa del Carmen hotels

Eurostars Hacienda Vista Real

3.5 of 5 Hotel   |   Paseo Chichen Itza Ret. 3 Lotes 12 y 13, Villas Pakal, Playa del Carmen 77710, Mexico
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Eurostars Hacienda Vista Real
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Ranked #87 of 198 hotels in Playa del Carmen
A recent review
3 of 5 stars reviewed 2 days ago
germangourmet orlando,florida
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373 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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orlando,florida
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We recently decided to stay here based on the pictures and cost of the rooms. If you're in the witness protection program this should be the place for you. It is in a gated golf community and the best way in or out is by taxi. The taxi driver gives up his license at the gate and gets it back... More

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Senior Contributor
29 reviews 29 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel has lost its charm and glory. My fiance and I stayed there for 6 nights and just came back. Having know the hotel when it recently opened, and how notorious and popular it was for its impressive spa, we were disappointed to see its current conditions: Pros: - Excellent service: everyone greets you and is willing to help... More

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2 reviews
4 of 5 stars Reviewed 1 week ago

Good Value!! Booked the Royal Suite thinking it was the rooftop room with a tub and a pool but got a suite with a deluxe studio attached to it. Other than not getting what I expected it still was a very nice room. It was a great stay. It is a bit of an older hotel but you get what... More

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Saskatoon, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 17, 2014

The pictures of Eurostars Hacienda Vista Real Hotel deceive the viewer, as they paint a picture of a magnificent hotel with stunning views and meticulously kept surroundings. However, as soon as I pulled up to the hotel I could tell the maintenance of the building was lacking. There were broken tiles and windows, and limited lighting. As I entered my... More

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Banff, Canada
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 16, 2014

We chose this hotel after doing lots of research about hotels in and around Playa del Carmen, and we read the unhappy reviews from guests but understood that these people had not done enough research about what they were booking before they arrived. I think that people that have written the unhappy reviews are guests that wanted a cheap price,... More

Was this review helpful? Yes 8
Los Angeles, California
Contributor
15 reviews 15 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 15, 2014

The hotel was really nice from the entry garden and the lobby. The lobby roof was thatch and had to be at least 60 feet tall. The hotel is located in Playacar which has security cameras all over the place and then inside a gated community with 24/7 security guards. The road deadends at the hotel and the pool area... More

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Saskatoon, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 10, 2014

I am giving this property a 2/5 because the staff were extremely nice. The hotel offered free water , beach towels, and a gym. Cons: sewer gas smell in the room every morning around ten, really hard beds, there was a hot-tub that wasn't working or getting fixed, and the hotel wasn't clean.

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London
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 23, 2014

Hacienda Vista Real is situated in the luxury hotel district adjacent to the commercial centre of the hugely popular Playa del Carmen. This is a great hotel ... one of the nicest in Mexico.. An oasis of luxury, comfort and tranquillity ... yet a short walk away from the relative bustle of Playa del Carmen. Hotel Eurostars Hacienda Vista Real... More

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Montreal, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 13, 2014

Just returned from a 6 night stay at the Vista Real and would never go back. It was clean, and the staff was very courteous (a bright spot in an otherwise depressing place), and the breakfast buffet was basic but tasty, with a changing selection of Mexican dishes each day (but incredibly, no tortillas were served). The grounds are beautiful... More

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Seekonk, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 13, 2014

Very cool hotel hidden in private neighborhood. We stayed in two bedroom suite with great outdoor porch. Great gardens and pool (Pool a little small) Use of beutiful spa was included with room as well as daily breakfast. Walking distance to/ from downtown. Very freindly Staff. I would stay again.

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Additional Information about Eurostars Hacienda Vista Real

Also Known As:
Eurostars Hacienda Vista Real Riviera Maya/Playa Del Carmen, Mexico
Address: Paseo Chichen Itza Ret. 3 Lotes 12 y 13, Villas Pakal, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
#48 Romantic Hotel in Playa del Carmen
#87 Business Hotel in Playa del Carmen
#87 Spa Hotel in Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Eurostars Hacienda Vista Real 3.5*
Official Description (provided by the hotel):
Indulge yourself in breathtaking villas. Experience a vacation like no other where paradise is not a destination, but your vacation lifestyle. Set a precedent for your vacations with Hacienda Vista Real. It has 73 luxurious villas with an incomparable view of the amazing golf course All villas in this hotel are finely furnished and decorated. Each villa offers a fully equipped kitchen, Jacuzzi, central air conditioning, satellite TV and telephone. Finishing details tastefully combine wood, marble and granite, creating an irresistible atmosphere of tranquility and comfort. ... more   less 
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