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Eurostars Hacienda Vista Real

Paseo Chichen Itza Ret. 3 Lotes 12 y 13, Villas Pakal, Playa del Carmen 77710, Mexico
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Eurostars Hacienda Vista Real
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Ranked #89 of 200 Hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed 5 days ago
Angie V Foshan
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433 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bensalem
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Trip booked thru Grand Vacation Getaways. We stayed one night. Left next day. None of cab drivers ever heard of this hotel. It was @ least I hr from airport. No elevator, everything @ hotel closes@ 5pm; bar, breakfast free in am, no restaurants on site. Grounds located on golf course which was very nice. Hotel very old, extremely dim... More 

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Foshan
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel is located in beautiful place, beside golf course and small ponds with cute turtles. Hotel is charming, colonian style building. Spacious suites have mexican decor. Very quiet and peaceful environment. Lovely breakfast, extremely friendly and helpful staff at reception. Special thanks to Analiz who helped us in many things during our stay!

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Ottawa, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We booked the Royal Suite and were given a very dated one on the second floor, which is actually the Ambassador Suite and an adjoining single room. "One of our nicest suites" according to Daniel at the front desk. It was just ok, I would not want to see one of the not so nice suites if this was the... More 

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Dallas, Texas
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

quiet relaxing on hard rock golf couse. great service along with great accomodations...perfect stay located in gated community south of the center (15 min walk to town and beach... if you wanna stay out late its ok you gotta quiet place to come back to

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Victoria, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Absolutely loved this hotel! This Hacienda makes sure you know you are in Mexico by celebrating the architectural style of the country combined with the beautiful artwork throughout. The staff were fantastic and very attentive. The pool was cool but we were glad given the heat. The leaves on the pool deck should be swept up more often and the... More 

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London, England
Top Contributor
202 reviews 202 reviews
179 hotel reviews
177 helpful votes 177 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There were 4 of us, 2 couples, and we got a 2-bedroom suite which was very spacious - .large bedrooms, at least 2 bathrooms, huge sitting/dining area, large balcony overlooking the pool/lake/golf course. So far, so good. Who could complain? Breakfast was served in a room facing out onto the pool downstairs with a number of tables scattered round the... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

We spent 5 days in this wonderful hotel. From second zero, we were amazed by the incredible infracstructure of the place, the extremily nice and helpful staff and the incredible amenities and offers. Not only as appeling as in the pictures, but even more. The huge Spa inside a modern built pyramid in front of the hotel was the last... More 

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Estonia
1 review
5 of 5 stars Reviewed 4 weeks ago

Our two week long vacation had to be a week in Playa del Carmen and a week in Cancun. But because of the amazing hotel (with a lovely service and delicious breakfast, beautiful and great location a good walk to town and beach, and so on.....) we spent only a day in Cancun and all night with Carmen. There are... More 

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Regina, Canada
Top Contributor
84 reviews 84 reviews
28 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed February 12, 2015

We stayed two evenings in this hotel / resort in Playacar in a large suite which we booked at a very affordable price of only $160 CDN per night. To be fair, we had a horrible start to our trip which clouded the overall experience at this resort. We got in very late, had problems with ground transportation to the... More 

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 5, 2015

Location was ok the mile walk to playa del Carmen worked off our breakfast. Cleaning was ok except that our bath towels were changed twice in our 5 day stay. Personal care was 7/10. our toilet leaked when we arrived but they fixed it right away. The door codes were down during our whole stay so when we needed to... More 

Was this review helpful? Yes 2
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