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Eurostars Hacienda Vista Real

Paseo Chichen Itza Ret. 3 Lotes 12 y 13, Villas Pakal, Playa del Carmen 77710, Mexico
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Eurostars Hacienda Vista Real
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Orlando, Florida
Level Contributor
6 reviews
5 of 5 stars Reviewed yesterday NEW

We were soooo glad we selected this hotel. It was not on the water yet close enough to walk to and or short taxi ride. The hotel is GORGOEOUS. TRUELY THE LOOK AND FEEL OF A HACIENDA. the grounds and the decor were so so pretty. The room was spacious and clean and quiet. The TV and free Internet worked... More 

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Maryland
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is EXCELLENT!!! I loved it. My husband, my two teenagers and I went to Mexico for 9 days (first time we visited Mexico), we stayed at this hotel for 2 nights because we had already booked the rest of the nights at the Grand Occidental Xcaret Resort (unfortunately) . All I have to say is that this hotel... More 

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Merida, Mexico
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Summary: Beautiful, but poorly maintained. We finally had to leave for another hotel. Pros: Quiet. Wonderful mexican details everywhere. Great free breakfast. Go feed the turtles after breakfast. Large, beautiful rooms. Pretty good free gym. Cons: Horrible beds - the worst I've ever slept in my entire life - like sleeping on cement. Horrible internet. 30% of the time the... More 

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Summit, New Jersey
5 of 5 stars Reviewed 4 weeks ago

This hotel is beautiful! We had a spacious 2-bedroom suite with a full kitchen and living room. We used it as a jumping off point to explore the area. The breakfast buffet and the service were all terrific.

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Hot Springs, Arkansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 29, 2015

Wonderful service and we definitely got what we paid for! Beautiful property....friendly staff....the breakfast was great but the pool bar was not open...no worries because we weren't in our room often WE WERE OUT EXPLORING MEXICO!!!! It's a 20 min walk to the beach or a 6 dollar cab ride....wonderful time there they will help you with excursions also....feed the... More 

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Munich, Germany
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 26, 2015

We stayed 4 nights in this hotel. I might say it was a bit difficult to find, but when we finally got there we were surprised by the size and quality of the rooms, as well as the big gardens it has for the price paid. The breakfast buffet was very good. The wifi connection was also very good in... More 

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Nanaimo, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed April 26, 2015

The host upgraded us to a beautiful suite that impressed us at the beginning of our stay. The shiny marble floors were beautiful and our rooms opened up to the pool which was wonderful. The breakfasts were good with a lot of choices. Restaurants are fairly close by and easy enough to get to. If you are staying a while,... More 

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DF
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed April 20, 2015

The same bad experience than in other Hotels owned by chains from Spain: The room is in bad conditions, the AC do not cold as requiered, there in not restaurant or beverages in the pool area. I would not come again. There are better options for the same price near the area.

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Bensalem
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 28, 2015

Trip booked thru Grand Vacation Getaways. We stayed one night. Left next day. None of cab drivers ever heard of this hotel. It was @ least I hr from airport. No elevator, everything @ hotel closes@ 5pm; bar, breakfast free in am, no restaurants on site. Grounds located on golf course which was very nice. Hotel very old, extremely dim... More 

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Foshan, China
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 26, 2015

Hotel is located in beautiful place, beside golf course and small ponds with cute turtles. Hotel is charming, colonian style building. Spacious suites have mexican decor. Very quiet and peaceful environment. Lovely breakfast, extremely friendly and helpful staff at reception. Special thanks to Analiz who helped us in many things during our stay!

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