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All 199 Playa del Carmen hotels

Eurostars Hacienda Vista Real

3.5 of 5 Hotel   |   Paseo Chichen Itza Ret. 3 Lotes 12 y 13, Villas Pakal, Playa del Carmen 77710, Mexico
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Ranked #89 of 199 Hotels in Playa del Carmen
A recent review
5 of 5 stars Reviewed July 22, 2014
susanmabry Panajachel, Guatemala
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375 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Panajachel, Guatemala
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 22, 2014

We again spent our anniversary at this charming small hotel inside Playa Car. We like it because it is not over crowded, the front desk is always friendly, the rooms are charming and the a/c works wonderfully. We love having a car in Playa and going back and forth to Tulum then returning to our oasis at Hacienda Vista Real.... More

Was this review helpful? Yes 1
Guadalajara, Mexico
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 27, 2014

Everything was perfect, just difficult to find specially when you land at midnight. A car is a must though. At night it is so quiet, the view at the pool is nice, a little lake at the golf is so peaceful. Breakfast was good service was excellent.

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Zurich, Switzerland
Top Contributor
95 reviews 95 reviews
58 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 17, 2014

The hotel is not the newest (as you can see from outside the building and things like non flat-screen TV etc), but it is clean and nice. The location is in a private condominium called Pakal in a semi-private condominium called Playacar (Fase 2). If you have a car it is a perfect location, as you are not based in... More

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solihull
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 12, 2014 via mobile

We stayed for a couple of nights to recover from flights before heading off on a tour of the area by hire car. It's very peaceful and breakfast overlooking the pool and golf course was lovely. The pool is quite shallow but kept our children entertained anyway. We walked into Playa a couple of times and were pleasantly surprised that... More

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orlando,florida
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 15, 2014

We recently decided to stay here based on the pictures and cost of the rooms. If you're in the witness protection program this should be the place for you. It is in a gated golf community and the best way in or out is by taxi. The taxi driver gives up his license at the gate and gets it back... More

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Senior Contributor
32 reviews 32 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 8, 2014

The hotel has lost its charm and glory. My fiance and I stayed there for 6 nights and just came back. Having know the hotel when it recently opened, and how notorious and popular it was for its impressive spa, we were disappointed to see its current conditions: Pros: - Excellent service: everyone greets you and is willing to help... More

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2 reviews
4 of 5 stars Reviewed April 6, 2014

Good Value!! Booked the Royal Suite thinking it was the rooftop room with a tub and a pool but got a suite with a deluxe studio attached to it. Other than not getting what I expected it still was a very nice room. It was a great stay. It is a bit of an older hotel but you get what... More

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Saskatoon, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 17, 2014

The pictures of Eurostars Hacienda Vista Real Hotel deceive the viewer, as they paint a picture of a magnificent hotel with stunning views and meticulously kept surroundings. However, as soon as I pulled up to the hotel I could tell the maintenance of the building was lacking. There were broken tiles and windows, and limited lighting. As I entered my... More

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Banff, Canada
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 16, 2014

We chose this hotel after doing lots of research about hotels in and around Playa del Carmen, and we read the unhappy reviews from guests but understood that these people had not done enough research about what they were booking before they arrived. I think that people that have written the unhappy reviews are guests that wanted a cheap price,... More

Was this review helpful? Yes 12
Los Angeles, California
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 15, 2014

The hotel was really nice from the entry garden and the lobby. The lobby roof was thatch and had to be at least 60 feet tall. The hotel is located in Playacar which has security cameras all over the place and then inside a gated community with 24/7 security guards. The road deadends at the hotel and the pool area... More

Was this review helpful? Yes 1
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Additional Information about Eurostars Hacienda Vista Real

Address: Paseo Chichen Itza Ret. 3 Lotes 12 y 13, Villas Pakal, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Eurostars Hacienda Vista Real 3.5*
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Also Known As:
Eurostars Hacienda Vista Real Riviera Maya/Playa Del Carmen, Mexico

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