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All 200 Playa del Carmen hotels

Eurostars Hacienda Vista Real

3.5 of 5 Hotel   |   Paseo Chichen Itza Ret. 3 Lotes 12 y 13, Villas Pakal, Playa del Carmen 77710, Mexico
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Eurostars Hacienda Vista Real
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Ranked #85 of 200 Hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed yesterday
RedHeadPeter London, England
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421 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, England
Top Contributor
201 reviews 201 reviews
178 hotel reviews
165 helpful votes 165 helpful votes
4 of 5 stars NEW

There were 4 of us, 2 couples, and we got a 2-bedroom suite which was very spacious - .large bedrooms, at least 2 bathrooms, huge sitting/dining area, large balcony overlooking the pool/lake/golf course. So far, so good. Who could complain? Breakfast was served in a room facing out onto the pool downstairs with a number of tables scattered round the... More 

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3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

We spent 5 days in this wonderful hotel. From second zero, we were amazed by the incredible infracstructure of the place, the extremily nice and helpful staff and the incredible amenities and offers. Not only as appeling as in the pictures, but even more. The huge Spa inside a modern built pyramid in front of the hotel was the last... More 

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Estonia
1 review
5 of 5 stars Reviewed 1 week ago

Our two week long vacation had to be a week in Playa del Carmen and a week in Cancun. But because of the amazing hotel (with a lovely service and delicious breakfast, beautiful and great location a good walk to town and beach, and so on.....) we spent only a day in Cancun and all night with Carmen. There are... More 

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Regina, Canada
Top Contributor
84 reviews 84 reviews
28 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed two evenings in this hotel / resort in Playacar in a large suite which we booked at a very affordable price of only $160 CDN per night. To be fair, we had a horrible start to our trip which clouded the overall experience at this resort. We got in very late, had problems with ground transportation to the... More 

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Location was ok the mile walk to playa del Carmen worked off our breakfast. Cleaning was ok except that our bath towels were changed twice in our 5 day stay. Personal care was 7/10. our toilet leaked when we arrived but they fixed it right away. The door codes were down during our whole stay so when we needed to... More 

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Contributor
20 reviews 20 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 16, 2015

We spent a week at the hotel and we were very happy. It's a much smaller hotel compared to the all inclusive big chains but that was what we were looking for. The staff was 5stars, always helpful and with a smile. Good breakfast and quiet atmosphere.

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Fairbanks, AK
Top Contributor
80 reviews 80 reviews
25 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed January 14, 2015

Hard to find! but once we found it we had a good time. Quite with a delicious free breakfast, lots of variety. Bathroom and room were nice. The hotel staff helped us order pizza one night. My only complaint is they had very strange pool bar hours of 11am-3pm. Would stay here again and recommend to friends though.

Was this review helpful? Yes 3
Cannes, France
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 11, 2015

We almost didnt book this hotel because the pictures were not great and it seemed too cheap to be a 5 star but the reviews on trip advisor gave us confidence and we were not disappointed. The food was good, the pool nice and the spa outstanding. Staff were helpful a polite. Id definately stay again! Tip. Book through their... More 

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Rome, Italy
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 11, 2015

Our stay was fantastic, wonderful. We was been for our honeymoon anniversary and we had a wonderful time.The best was the attention you get because at all times strive to treat you well and Work out any issue. Thanks CESAR !!!!!!!!!!! The rooms are very big and are full of those little details that make the difference between one place... More 

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London, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed January 9, 2015

We booked this place for a room with two doubles. As soon as we arrived they try to accommodate us in a double with a sofa bed in a horrible decorated room. When we complained they moved us to a basement with views to a wall in the dark - room 102 . The place is so dated and has... More 

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Additional Information about Eurostars Hacienda Vista Real

Address: Paseo Chichen Itza Ret. 3 Lotes 12 y 13, Villas Pakal, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Eurostars Hacienda Vista Real 3.5*
Number of rooms: 77
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Also Known As:
Eurostars Hacienda Vista Real Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#45 Spa Hotel in Playa del Carmen
#97 Romantic Hotel in Playa del Carmen

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