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Shalala Hotel

38th Street between 5th and 1st Ave., Playa del Carmen 77710, Mexico
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Shalala Hotel
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47 Reviews from our TripAdvisor Community

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Traveler rating
    32
    7
    3
    2
    3
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5
27
3
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Banff National Park, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Let's start with the postives- Very friendly staff. Omar was great and has some really good local recommendations. Cleaning service everyday by a very friendly cleaning lady. Fonda Regina is a great authentic restaurant. A fantastic location. Close enough to the hustle and bustle to walk to restaurants and bars but just removed enough to be quiet and private at... More 

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Tampico, Mexico
Level Contributor
83 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 20, 2015

Ok so the place is really nice, the room was also really cool! Only thing is, when we arrived there was nobody ther to check us in, so maybe that was a chip on our shoulder, but besides that...everything was cook. Playa is a small town so the hotel is pretty much near to every main attraction and definetly close... More 

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Washington DC, District of Columbia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 28, 2015

Our stay at Shalala – or as we affectionately came to call it: our “jungle Oasis in the middle of Playa del Carmen” – was really wonderful. Omar and Memo were very sweet, incredibly accommodating, and mindful of anything we asked for, and Atala (the lovely cleaning lady) could not be sweeter. The location is great as it’s just between... More 

Was this review helpful? Yes 1
Dallas, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 2, 2015

We stayed in a luxury hotel before and after this. But we stayed here three nights and it was perfect. I don't think we (husband) could have stayed here for 7 nights. But it was really wonderful. Great location, the restaurant attached was great, the owner is awesome. Love it, would definitely come back! Try out something different and keep... More 

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Nieuw-Lekkerland, The Netherlands
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 13, 2014

We stayed for 5 nights in the bungalow. It is a very small place in 'the jungle' of playa del carmen near the beach and clubs. This place is awsome for people who wants privacy but also wants to go out. We get a free welcome- drink when we arrived. Near the street is a small supermarket, restaurants, freshsmoothie bar... More 

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Monrovia, Liberia
2 reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed December 1, 2014

I spent one night in Playa del Carmen returning to the US from Cuba. Arriving in Cancun, I started second-guessing my decision not to just stay close to the airport. The 5th Avenue strip in Playa is a loud, garish, trying-too-hard, faux-paradise that I wanted nothing to do with, and as I walked up it from the bus depot toward... More 

Was this review helpful? Yes 1
Akumal, Mexico
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 16, 2014

This places is a paradise in the paradise. Being in playa u don't think u gonna find another amazing place in there, however, Shalala Hotel is the place. Not many rooms; but the ones they have are really comfortable, clean, natural, well designed nd very romantic, perfect place to spend time w ur love. The pool is small but nice... More 

Was this review helpful? Yes 2
UK
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 7, 2014

We stayed here for 5 nights in June and highly recommend the property. This is a great quiet place for couples who are looking to escape the hectic part of playa but still want to be within walking distance. The place is literally no frills so don't stay if you expect the mod cons of a regular hotel, but we... More 

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Columbus, Ohio
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 9, 2014

The Shalala Hotel is a beautiful, lush hotel in a very quiet part of Playa del Carmen. If you are looking for beer bongs, college co-eds, and parties, go somewhere else. Shalala is very close to the beach (several blocks) but also close to main strip of Playa del Carmen if you eventually want to go there. Another great aspect... More 

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San Francisco, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 27, 2014

We stayed in the 2 floor cabana for 3 nights - our first stop on our Mexican adventure. It was my first time in Mexico and a great first experience it was! We arrived at night... I didn't know what to expect but it was really easy to find and we were greeted by a really nice young guy who... More 

Was this review helpful? Yes 2
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