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3.0 of 5 Guest house   |   38th Street between 5th and 1st Ave., Playa del Carmen 77710, Mexico
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Shalala Hotel
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82%
Ranked #32 of 109 Playa del Carmen B&B and Inns
A recent review
4 of 5 stars Reviewed June 7, 2014
magpieblackwhite UK
  • Reviews (35)
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35 people have reviewed this hotel

Traveler rating
    24
    5
    1
    2
    3
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4
21
2
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Swedish first
  • Any
English first
UK
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 7, 2014

We stayed here for 5 nights in June and highly recommend the property. This is a great quiet place for couples who are looking to escape the hectic part of playa but still want to be within walking distance. The place is literally no frills so don't stay if you expect the mod cons of a regular hotel, but we... More

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Columbus, Ohio
Contributor
19 reviews 19 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 9, 2014

The Shalala Hotel is a beautiful, lush hotel in a very quiet part of Playa del Carmen. If you are looking for beer bongs, college co-eds, and parties, go somewhere else. Shalala is very close to the beach (several blocks) but also close to main strip of Playa del Carmen if you eventually want to go there. Another great aspect... More

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San Francisco, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 27, 2014

We stayed in the 2 floor cabana for 3 nights - our first stop on our Mexican adventure. It was my first time in Mexico and a great first experience it was! We arrived at night... I didn't know what to expect but it was really easy to find and we were greeted by a really nice young guy who... More

Was this review helpful? Yes 1
College Park, MD
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 27, 2014

We absolutely loved our stay in this little village of treehouse cottages in an artfully-designed tropical garden setting. The Hotel Shalala is the antithesis of the large all-inclusive resorts that house most visitors to the Riviera Maya - each of the four cottage units is unique, handcrafted, and creatively designed with naturalistic wood and stucco and stone, and palapa roofs.... More

Was this review helpful? Yes 1
Rochester, Minnesota
2 reviews
3 of 5 stars Reviewed March 9, 2014

We stayed in the 2 floor cabana for 6 days in March 2014. It was my wife's first trip out of the country, and she enjoys a more unique experience, so we decided against an all-inclusive and opted for Shalala as it was a little more budget-friendly, had great reviews, and a great location. We enjoyed our trip, but there... More

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jlr0123
1 review
2 of 5 stars Reviewed March 4, 2014

The pictures are great and the reviews look good. However, the room given to us wasn't secure by any definition and the mosquitoes came out in droves. We were booking another room before we even looked at the bathroom. For the rate, we expected more than just a couple mosquito coils tossed onto the dresser. If they sealed the windows... More

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Cuernavaca, Mexico
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 15, 2014 via mobile

I stayed in shalala this January. I had pased by the hotel before, but never went inside. Went i arrived i was surprise by the amount of trees and foliage, and its proximity to the beach and 5th avenue. It is a very peaceful setting. There are ducks and dogs in the garden. The rooms are spacious and well decorated.... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 29, 2014

My girlfriend and I booked the 2 floors cabana for 7 nights and we were very pleased with everything this place had to offer. It's right around 5ta ave, up the road from the beach, and next to Regina' s, a great traditional Mexican restaurant. Perfectly located for your convenience. They serve breakfast, lunch, and dinner and are one of... More

Was this review helpful? Yes 1
San Jose, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 6, 2014

The rooms are very basic, dirty, no tv no air conditioner. The fans are very loud. Pool is cold and dirty. The shower had barely any water coming from it. Lots of mosquito's. Location is nice, close to restaurants and 3 blocks from the beach. The upstairs suite (240 $ per night) had multiple leaks in the roof, and also... More

Was this review helpful? Yes 1
Barcelona, Spain
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 31, 2013

We went onver the new year. The roof leaked badly during the rain and the staff didn'y care!! They hadn't fixed it by day three and we had to check out early to get a good night's sleep (the beds were damp and an iPod ruined). They haggled about a refund and the delayed the procees saying they needed to... More

Was this review helpful? Yes 1
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Additional Information about Shalala Hotel

Address: 38th Street between 5th and 1st Ave., Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Shalala Hotel 3*
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Also Known As:
Shalala Hotel Riviera Maya/Playa Del Carmen, Mexico

45 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Shalala casa hotel is an intimate and exclusive caribbean property located in downtown playa del carmen 200 meters from the beach and steps from the famous 5th avenue. It is established in an exclusive neighborhood surrounded by best restaurants offering french, thai, italian, healthy and seafood cuisine.5 beautiful rooms, each with a charming ambience; totally independent and private with 1,500 egyptian cotton sheets. ... more   less 
Number of rooms
5

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