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All 118 Playa del Carmen accommodations

Koox La Mar Club Aparthotel

4.0 of 5 Condominium   |   1a Avenida Norte Manzana | 27 Lote 8, Playa del Carmen 77710 , Mexico
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A recent review
3 of 5 stars Reviewed May 13, 2014
zorbish .
  • Overview
  • Reviews (32)
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32 people have reviewed this hotel

Traveler rating
    6
    8
    5
    3
    10
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5
11
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1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
2 reviews
3 of 5 stars Reviewed May 13, 2014

The apartments are nice and well equipped, but not so clean. The location is perfect! Just a minute walk to the 5th avenue were all the restaurants and the parties at and just 10 minutes walk to the beach. The staff is very kind, especially Luise Miguel in the receprion. He's a very nice guy and will help you in... More

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KooxHotels, E-Business Manager at Koox La Mar Club Aparthotel, responded to this review

Dear guest, Thanks a lot for your review of your stay at Ko'ox La Mar Aparthotel and we are very happy to know that you enjoyed your days with us. Thank you for chosen us for your holidays in the Riviera Maya and we look forward to welcome you again very soon! Best regards, More

1 review
5 of 5 stars Reviewed May 12, 2014

Hi. My friends and i arived to koox la mar for a 4 nights and finally we stayed there for 2 weeks... it was all we asked for. We stayed there 4 girls in almost every room in the place. The staff became our family over there and halped us make the best from playa and around. The giant rooms... More

Was this review helpful? Yes
KooxHotels, E-Business Manager at Koox La Mar Club Aparthotel, responded to this review

Dear friends, Thanks a lot for your review of your stay at Ko'ox La Mar Club Aparthotel and we really love to hear that you enjoyed your days with us! Luis want to thank your words :) :) and thank you, once again, for chosen us! We look forward to welcome you again very soon! Best regards! More

New York City, New York
2 reviews
4 of 5 stars Reviewed April 8, 2014

Came here with a girlfriend for my birthday week. Originally got a deal for a 2 bed apartment on Expedia. When we arrived and were walked to our room, the ground floor 2 bedroom REAKED of MOLD and cigarettes. It was so intolerable we asked to change to another 2 bed same night but was told there weren't any available.... More

Was this review helpful? Yes
KooxHotels, E-Business Manager at Koox La Mar Club Aparthotel, responded to this review

Dear guest, Thanks a lot for your review of your stay at Ko'ox La Mar Club Aparthotel. We are very sorry about your inconveniences at the beggining of your stay with us. However, we are happy to know that you could enjoyed our facilities and the apartment, and the best of all: Playa del Carmen! Thanks again for chosen us... More

Palm Springs, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 29, 2014 via mobile

This place is yards from the nightclubs with non-stop blaring music from 10pm till 7am. Great for the party kids but my room actually vibrates from the all night music. Will never stay here again. Will never suggest anyone but party teens should stay here.

Was this review helpful? Yes 1
KooxHotels, E-Business Manager at Koox La Mar Club Aparthotel, responded to this review

Dear Robert, Thanks for your review of your stay at Ko'ox La Mar Club Aparthotel and we are very sorry for your experience during your holidays. Best regards, More

Antigua
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed February 23, 2014

We stayed here for about 10 days during our stay in Playa. We enjoyed the apartment. Very modern and up together 2 bed apartment, actually got upgraded as they didn't have a 1 bed which is what we paid for. Nice living area with big LCD TV and full kitchen and dining area. One guest bathroom for bedroom 2. Large... More

Was this review helpful? Yes 1
KooxHotels, E-Business Manager at Koox La Mar Club Aparthotel, responded to this review

Dear Nathan, Thanks a lot for your review of your stay at Ko'ox La Mar Club Aparthotel, and we really appreciate your words. We are very happy to know that you enjoyed all our facilities and services :) Thanks again for chosen us and we look forward to welcome you again very soon! Best regards, More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 21, 2014

This hotel was nice tho had a funny smell in the rooms during the day keeping windows opened helped unfortunately after dark you have to lock the unit up as the noise from the night clubs subs woofers are so loud you can't sleep !! Very close to 5th ave so makes for a great location but for me was... More

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KooxHotels, E-Business Manager at Koox La Mar Club Aparthotel, responded to this review

Dear Kaylee, Thanks a lot for your review of your stay at Ko'ox La Mar Club Aparthotel. We are very sorry of the inconveniences you had during your days with us, but as you perfectly said, the apartments are very very close to the centre, the 5th Avenue and night clubs. This location is great for someones and for others,... More

Corozal Town, Belize
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed January 6, 2014

I booked a room with Expedia, got to the hotel in Playa Del Carmen. My room was given to someone else. They did not have another two bedroom, so we had to find another hotel. Its now over a month and twenty seven emails and they have not credited Expedia to credit me. I would not stay with this group... More

Was this review helpful? Yes
KooxHotels, E-Business Manager at Koox La Mar Club Aparthotel, responded to this review

Dear guest, Thank you for your review. As you know, we were working in your case since some weeks ago and talking with Expedia too, who are the persons in charge of refund the money you had payed them. About the room, you are right we did not have the room you had booked, but we gave you a Penthouse... More

East Lansing, Michigan
1 review
4 of 5 stars Reviewed November 15, 2013

Wifi A/C, bathroom all the essentials, bathroom. I'm not picky, but it was very clean, well kept, has a tv with Spanish channels nothing special. Really close to the beach, for the price I would recommend it with five stars in comparison with the distance to the beach! They also give discounts to certain coffee shops and restuarants.

Was this review helpful? Yes
KooxHotels, E-Business Manager at Koox La Mar Club Aparthotel, responded to this review

Hi Mikah, Thanks a lot for your review and it was a pleasure for us to welcome you at Koox La Mar Club Aparthotel. We are very happy to know that you enjoyed our facilities and specially the location of the aparthotel. Thanks again for chosen us and we look forward to welcome you again very soon! Best regards, Koox... More

Miami, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 20, 2013

I'm still trying to recoup my $$ 8 months later. I even sent an email and offered a trade deal. Still no response. There was an error on both sides...but they still have $1,823.10 of my money and they refuse to return my emails or phone calls. The banks have sent me letters verifying that they received payment twice.

Was this review helpful? Yes 1
KooxHotels, E-Business Manager at Koox La Mar Club Aparthotel, responded to this review

Dear Sirs, We were investigating your problem in Koox La Mar Aparthotel and the Departament which is working on your case will contact you during these days to clarify this issue. Best regards, Ko'ox La Mar Aparthotel Team More

Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 25, 2013

Prior to writing this review, I elected to be objective and to elaborate on both positive and negative aspects of our stay. This is despite the fact that this was easily the worst hotel and service experience I have ever had in my 20 years of traveling and I would never under any circumstances recommend this hotel to anyone. Prior... More

Was this review helpful? Yes 6
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Additional Information about Koox La Mar Club Aparthotel

Address: 1a Avenida Norte Manzana | 27 Lote 8, Playa del Carmen 77710 , Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Koox La Mar Club Aparthotel 4*
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Also Known As:
Koox La Mar Club Aparthotel Riviera Maya/Playa Del Carmen, Mexico

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