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La Pasion Hotel Boutique

Travelers' Choice award winner
Hotel website
Calle 10 Norte, entre 15 y 20 Avenida Colonia Centro, Playa del Carmen 77710, Mexico
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Best prices for: 1 room 1 guest
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604 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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2 of 5 stars Reviewed 4 days ago NEW via mobile

It's rare that I put a negative review on trip advisor as typically my research works out and we get great service from the advice of others. In this case our luck ran out, I was very disappointed by this hotel as it's ratings are so high and it had such promise, nice reception, breakfast and very friendly waiters, however... More 

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Bicester
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed 3 nights at the end of a trip around mexico and Cuba. This Is a great value hotel in a good location overlooking a square. The rooms are quite small but well appointed. The staff are great and the place has a generous spirit with nothing being too much trouble and no extras on the bill if you have... More 

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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Staff is very kind and friendly. They were very informative with the area (local and more -Akumal). The hotel is located across from a park, only two blocks away from 5 ave and two blocks away from the ADO (local transportation for Cancun-Playa del Carmen- Tulum). They have 3 great pool features, one cool, one hot, and a jacuzzi, with... More 

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Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This place is just amazing. I don't remember the last time I was pampered like this. For me it's not so much about how huge the hotel is or whether it's a big brand name, it is about how I'm treated there. My husband and I felt like royalty. The staff here does everything in their power to get you... More 

Was this review helpful? Yes 1
Ireland
Level Contributor
9 reviews
5 of 5 stars Reviewed 1 week ago

Playa is mental and this hotel was or safe haven to return to when we got sick of 5th avenue/beach antics etc. The staff are very professional and helpful. There are loads of little extras which make it very enjoyable to stay here. The pool area is cute, rooms are super, hygiene top notch and the restaurant attached is fantastic.... More 

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A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

Awesomeness staff is great and very helpful Short walk to the beach and night life very safe area lots of police presence did not feel threatened walking down the streets breakfast is yummy cozy pool rooms are very clean prefect size for a couple this was a great get away for me and my wife can't wait to return

Was this review helpful? Yes 7
Brighton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I can't compliment this hotel enough. Clean, friendly, comfortable, excellent staff. Near enough to the beach and 5th avenue but far enough away for piece and quite. The pool area is bliss, perfectly chilled with 2 pools and a hot tub. Will definitely be returning to this hotel. Thank you "la pasion" you made our 2 weeks holiday even more... More 

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australia
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel must have the most friendliest,attentive and helpful staff of any hotel on the planet. Nothing is too much trouble for these guys. Rooms are a good size,spotlessly clean and the Hotel is in a perfect position. Restaurant serves very impressive meals . Honestly what more does 1 need ??? Cannot recommend highly enough

Was this review helpful? Yes 1
Brighton and Hove, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

really nice, really relaxing, very nice hotel. minutes walk from 5th ave and the beach. super friendly staff, restaurant next door delicious and drinks are great to. if we returned we would defo stay here again. would not go back to mexico until beaches are clear of seaweed which is nothing to do with this hotel but worth mentioning

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Crawley
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is a gem of a find that offers a super friendly 5 star service with all the small touches you would expect to find in a boutique hotel. The chill out areas and pools / jacuzzi are a perfect place to unwind and yet you are only minutes away from 5th Avenue and the beaches. Breakfast is brilliant... More 

Was this review helpful? Yes 2
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