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All 199 Playa del Carmen hotels

Hotel Hacienda del Caribe

3.0 of 5 Hotel   |   Calle 2 Norte | Entre 5ta Avenida y Avenida 10, Playa del Carmen 77710, Mexico
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Hotel Hacienda del Caribe
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Ranked #136 of 199 Hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed 1 week ago
Kathrina M Caye Caulker, Belize
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130 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Caye Caulker, Belize
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

This is our second time visiting this hotel. Our first visit was a romantic getaway with my fiancee, we enjoyed our stay so much so we decided to make our way back to Playa with family in tow. We traveled with our 10 year old daughter and infant (6 months old) and felt completely at home. The staff were always... More

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Cuernavaca, Mexico
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

I had made the reservations on line for three of us and when we finally arrived it was wonderful! The staff extremely helpful, the room very nice, and best of all, it was Mexican hacienda style, which I love. There's a great pool and it looks like the dining room of the hotel was converted into a restaurant that serves... More

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Central Coast California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 1, 2014

cute and cozy hotel with great staff and service. close to everything for less than hotels on the main strip. great hamburger and hot dog place next door, a must eat for sure. We stayed here for 6 days, although we had originally planned for 4 but ended up staying 2 more nights and the staff was very helpful and... More

Was this review helpful? Yes 1
Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 13, 2014

We arrived to a very traditional Mexican looking hotel. The location was key, just off the main strip, and close to it all. There was construction on the road out front, however the entrance directly in front of hotel was clean and clear. Rooms: regular dbl room, quite small. The first we got the sheets were stained and the air... More

Was this review helpful? Yes 1
Milwaukee, WI
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 13, 2014

Having read the recent reviews, I was a bit uneasy to discover I would be staying here for three nights. But I was actually pleased with what I found. I had two different rooms, one on the third floor and one on the second. Both were perfectly acceptable, with plenty of space, working AC, nice shower with good water pressure... More

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13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 2, 2014

Hotel Hacienda del Caribe in Play del Carmen is another hotel to avoid. When we checked in the room they gave us only had a single small ceiling light, no bedside or other lights at all in the room. When we asked for another room the clerk told us they were full but when I mentioned that I saw three... More

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London, United Kingdom
Top Contributor
65 reviews 65 reviews
38 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed February 25, 2014

I had high hopes for this place, due to its more authentic architecture, and perfect location, close to the bars, restaurants, beaches and shops. Unfortunately our Mexican Travel Agent had gone bust, taking our money with it (apparently) so didn't get off on good foot after 2 hors of unhelpful, disinterested staff. The rooms were very dark, with no natural... More

Was this review helpful? Yes 1
St. Paul MN
Top Contributor
52 reviews 52 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed January 20, 2014

Stayed one night and could not stay any longer. The room was old and in need of work. Bathroom tiles were broken and dirty. The door was thin and did not feel safe. When we came back late the guard was lying on the bench sleeping. The swimming pool is very small and I don't think I would use it.... More

Was this review helpful? Yes 1
NE South Dakota
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed December 20, 2013

My husband and I needed a room for a few nights before we checked in at our timeshare. Our rate did not include breakfast so I can't comment on that. Many great restaurants close by. When we arrived they could not find our expedia reservation, but they got us checked in, and were able to solve the issue the next... More

Was this review helpful? Yes 1
Kil, Sweden
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 15, 2013

We stayed here between 3-13 December 2013 and this was the first hotel during our Mexico holiday. Accommodation price was very cheap, rooms are big enough and clean. If you travel with children dont choose the standard 2 beds room because you will not find enough closets in the room. choose a suit instead. Air con worked perfectly. Tv is... More

Was this review helpful? Yes 2
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Additional Information about Hotel Hacienda del Caribe

Address: Calle 2 Norte | Entre 5ta Avenida y Avenida 10, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Hacienda del Caribe 3*
Number of rooms: 34
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Also Known As:
Hacienda Del Caribe Hotel
Hacienda Del Caribe Playa Carmen
Hotel Hacienda Del Caribe Riviera Maya/Playa Del Carmen, Mexico

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