We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 200 Playa del Carmen hotels

Hotel Hacienda del Caribe

3.0 of 5 Hotel   |   Calle 2 Norte | Entre 5ta Avenida y Avenida 10, Playa del Carmen 77710, Mexico
Hotel amenities
Save Saved
You added Hotel Hacienda del Caribe to your Saves list
Hotel Hacienda del Caribe
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
64%
Ranked #142 of 200 hotels in Playa del Carmen
A recent review
5 of 5 stars Reviewed June 1, 2014
melchorm Central Coast California
  • Reviews (126)
  • Photos (106)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (13)
  • Location
  • More
Write a Review

126 people have reviewed this hotel

Traveler rating
    35
    42
    24
    15
    10
See reviews for
19
52
2
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Turkish first
  • Any
English first
Central Coast California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 1, 2014

cute and cozy hotel with great staff and service. close to everything for less than hotels on the main strip. great hamburger and hot dog place next door, a must eat for sure. We stayed here for 6 days, although we had originally planned for 4 but ended up staying 2 more nights and the staff was very helpful and... More

Was this review helpful? Yes 1
Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 13, 2014

We arrived to a very traditional Mexican looking hotel. The location was key, just off the main strip, and close to it all. There was construction on the road out front, however the entrance directly in front of hotel was clean and clear. Rooms: regular dbl room, quite small. The first we got the sheets were stained and the air... More

Was this review helpful? Yes 1
Milwaukee, WI
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 13, 2014

Having read the recent reviews, I was a bit uneasy to discover I would be staying here for three nights. But I was actually pleased with what I found. I had two different rooms, one on the third floor and one on the second. Both were perfectly acceptable, with plenty of space, working AC, nice shower with good water pressure... More

Was this review helpful? Yes
victoria
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 2, 2014

Hotel Hacienda del Caribe in Play del Carmen is another hotel to avoid. When we checked in the room they gave us only had a single small ceiling light, no bedside or other lights at all in the room. When we asked for another room the clerk told us they were full but when I mentioned that I saw three... More

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
65 reviews 65 reviews
38 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed February 25, 2014

I had high hopes for this place, due to its more authentic architecture, and perfect location, close to the bars, restaurants, beaches and shops. Unfortunately our Mexican Travel Agent had gone bust, taking our money with it (apparently) so didn't get off on good foot after 2 hors of unhelpful, disinterested staff. The rooms were very dark, with no natural... More

Was this review helpful? Yes 1
St. Paul MN
Top Contributor
52 reviews 52 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed January 20, 2014

Stayed one night and could not stay any longer. The room was old and in need of work. Bathroom tiles were broken and dirty. The door was thin and did not feel safe. When we came back late the guard was lying on the bench sleeping. The swimming pool is very small and I don't think I would use it.... More

Was this review helpful? Yes 1
NE South Dakota
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed December 20, 2013

My husband and I needed a room for a few nights before we checked in at our timeshare. Our rate did not include breakfast so I can't comment on that. Many great restaurants close by. When we arrived they could not find our expedia reservation, but they got us checked in, and were able to solve the issue the next... More

Was this review helpful? Yes 1
Kil, Sweden
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 15, 2013

We stayed here between 3-13 December 2013 and this was the first hotel during our Mexico holiday. Accommodation price was very cheap, rooms are big enough and clean. If you travel with children dont choose the standard 2 beds room because you will not find enough closets in the room. choose a suit instead. Air con worked perfectly. Tv is... More

Was this review helpful? Yes 2
Jasper, Canada
1 review
3 of 5 stars Reviewed December 4, 2013

on tripadvisor.ca internet site it has a special rate advertised from hostlebookers.com. we booked with them for the hacienda del Caribe in playa del carmen and 4 days later phoned the hotel hasienda del Caribe wanting to confirm the reservation. they had never heard of the company and had no reservation for us. when we contacted hostlebookers.com in English they... More

Was this review helpful? Yes
Brussels, Belgium
Top Contributor
62 reviews 62 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 20, 2013

The hotel is nice, the location is very good (100m from the beach, 30m from the 5th avenue, 100m from the bus station (ADO) for those willing to travel by bus). Room was quite large, bed too and the room was very clean. But the bed was quite hard and there was only one light in the room.

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage Hotel Hacienda del Caribe, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Hacienda del Caribe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Hacienda del Caribe

Address: Calle 2 Norte | Entre 5ta Avenida y Avenida 10, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Hacienda del Caribe 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Expedia, Cheap Tickets, HostelBookers, Tingo, Priceline, BookingOdigeoWL, Venere and Otel so you can book your Hotel Hacienda del Caribe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hacienda Del Caribe Hotel
Hacienda Del Caribe Playa Carmen
Hotel Hacienda Del Caribe Riviera Maya/Playa Del Carmen, Mexico

106 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (94)
Viewed
Hotel & grounds (21)
Viewed
Dining (6)
Viewed
Room/suite (30)
Viewed
Bathroom (3)
Viewed
View from room (2)
Viewed
Pool/beach area (6)
Viewed
3:19
Videos (1)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Playa del Carmen with
any amenities

Amenities

Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Hotel characterized by a Mexican style created to meet the needs of the traveler who appreciates the best quality, privacy and personalized service in a world full of details with flavored Mexico. Hacienda del Caribe is a small hotel so that each of our 34 rooms have charm and personality. We invite you to discover Hacienda del Caribe where serving you is a privilege! ... more   less 
Number of rooms
34

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hotel Hacienda del Caribe and other travelers.
1 question
Questions? Get answers from Hotel Hacienda del Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer