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Tropical Escape Hotel

Avenida Primera Entre Calle 10 Y 12 | 1st Avenue between 10th and 12th street, Playa del Carmen 77710, Mexico (Formerly Tropical Casablanca)
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1 room 1 guest
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62 Reviews from our TripAdvisor Community

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    7
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    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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St. Louis
Level Contributor
70 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 5, 2015

Our family booked the Villa via Flipkey. It's on the hotel property, has 6 bedrooms and 4.5 bathrooms. Spacious for the eight of us! Extraordinarily convenient to the beach, restaurants, and clubs. Pool was utilized for scuba lessons each day until around noon. Noisy doesn't begin to tell the story at night, but we all managed to sleep well despite... More 

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Pittsburgh, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 21, 2014

My family and I have been going to this hotel since I was a little girl (over 10 years) and go back every year. The hotel is beautiful with lots of trees, plants, small cenote, and pool. The attention is wonderful and its just a block from the beach and the famous 5th avenue. Its a great place for young... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 27, 2013 via mobile

Bad service, rooms are not cleaned and the hotel's name is different when you book in groupon. Facilities are not cleaned, the bed is not comfortable and no phone is on the room. There is no parking space for cars

Was this review helpful? Yes 2

Travelers are raving about these Playa del Carmen hotels

Swift Current, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 25, 2013 via mobile

Clean room, clean bed.....that about raps it up!! Nothing fancy about this place (paid $60/night Mar-2013). My wife and I left our resort for 1 night to party in Playa. As other reviews mention, a "stone's throw" from the best night club's in Playa, 50 steps from 5th Ave, 1 block from CocoBongo's. Don't plan on any relaxing evenings here,... More 

Was this review helpful? Yes 1
Tel Aviv, Israel
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed February 7, 2013

The location is great, 2 minutes walk from the beach and from the main street of Playa Del Carmen, but it too close to the party area, during the night we heard the music from 5 diffrent clubs at the same time! of course that if you going to party till 5 in the morning you won't have a problem... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed February 2, 2013

We booked this hotel through Hotwire, so we weren't sure which hotel it was going to be until we paid. Although this hotel surprisingly has misleading higher ratings than I expected, I would say it doesn’t even deserve 1 star. Filter the comments to read the lowest ratings and you'll see why. We booked the hotel the night before through... More 

Was this review helpful? Yes 2
Clarksburg, West Virginia
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 4, 2013

Went to Playa Del Carmen with a group to attend a friends wedding. Our party was bigger than expected so we had to get an additional room once we arrived. The hotel we were staying at did not have any other rooms, so they suggested this one. The rooms were clean, close to the beach, but noisy at night. There... More 

Was this review helpful? Yes 1
Valladolid, Mexico
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed December 4, 2012

No frills. Nothin' fancy. My friend and I needed a simple, clean room for a good price-- and it's exactly what we got. There are three things that I would like to mention: 1. There is not a visible sign in front of the hotel. We walked right past it. 2. The towels are stained and full of holes. 3.... More 

Was this review helpful? Yes 1
Palmdale, FL
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 12, 2012

Convenient to beach, great staff, clean room! But the music from surrounding bars really put a damper on things. The thumping of the bass in music they played was quite disconcerting, earplugs were of no use. I had read previous reviews so I was somewhat prepared but it just proved to be too much. I left after my reservation and... More 

Was this review helpful? Yes 1
Stockholm, Sweden
Level Contributor
65 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
1 of 5 stars Reviewed October 26, 2012

This hotel is cheap and is very close to the beach. It is reasonably clean and has a pool. This does not make up for the fact that it is impossible to sleep due to the fact that at least 3 different clubs play very loud music until 5 am. The first night we I could sing a long in... More 

Was this review helpful? Yes 1
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