We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Las Golondrinas

3.0 of 5 Av.Constituyentes 178, entre av 15 y 20 | col centro, Playa del Carmen 77710, Mexico
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel Las Golondrinas
Professional photos View all
Browse nearby
Hotel Las Golondrinas
Write a Review

250 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friend and I stayed at this hotel for BPM - very good choice! Close to everywhere we wanted to be, but quiet at night. The elevator was a huge convenience, as most hotels in the area from previous trips don't have one. The housekeeping staff are gems - they realy care about your comfort. Safety was never an issue. My... More 

Was this review helpful? Yes
Chicago, Illinois
Top Contributor
70 reviews 70 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I really don't know where to begin. We purchased a vacation package through American Airlines Vacations after doing research both on Trip Advisor and the AA site. While we went into the trip knowing we would not be staying at a five star property we were VERY SURPRISED upon arrival. The reception area had absolutely no sense of arrival -... More 

Was this review helpful? Yes
RobertaCesarini, Gerente at Hotel Las Golondrinas, responded to this review

We regret your negative comment that doesn´t reflect the reality of the hotel. For that reason we will answer each mentioned complaint. The hotel staff didn´t refuse to give you a room with a king size bed because the room you reserved was a standard room with two queen size beds. Everything is clearly explained on our website. In Mexico... More 

13 reviews 13 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 18, 2015

I had a good time here 4 nights, the amenities great, the staff and the house maids always super profesional, I forgot to close my security box but evrything was inside , THANK YOU SO MUCH FOR YOUR HONESTY! I stayed from 6 to 10 January 2015, I stayed at room 313 and I really liked the hotel.

Was this review helpful? Yes 1
Las Vegas, Nevada
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 4, 2015

I chose this hotel because it is about 3 blocks from 5th avenue and 6 blocks from the beach. A very easy walk to both. We knew we wouldn't be in the room very much so it was fine for what we needed. Don't expect any frills. It was good for the price, but certainly no luxury hotel. The staff... More 

Was this review helpful? Yes
Oak Park, Illinois
5 reviews 5 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 22, 2014

My stay started out fine in room 301. Front desk clerks spoke English very well and since I was alone they said they would tell me the places to go. Room was nice, 2 Queen beds, and I tipped the maids every morning so they made elaborate swans on my bed out of towels like they do on cruise ships.... More 

Was this review helpful? Yes 1
RobertaCesarini, Gerente at Hotel Las Golondrinas, responded to this review

We are sorry about the negative comment you wrote in tripadvisor, however we must remember you threatened to write those kind of comments after we prohibit Carlos to get into your room (as his was part of frontdesk staff) and at any hotel is not allowed for the employee to get into the room and drink alcoholic drinks with guests,... More 

Denver, Colorado
14 reviews 14 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 30, 2014

We stayed with our family of 3 for 5 nights in November. My only complaint about the hotel/room was the beds were hard. We had a mini fridge in our room, which worked great. Our AC worked great too. The pool wasn't heated and since we were there in November, it was COLD. The hotel sits a few blocks behind... More 

Was this review helpful? Yes
Orrville, Ohio
Top Contributor
71 reviews 71 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 22, 2014 via mobile

We chose Las Golondrinas knowing it was not on the beach but close to it as well as the downtown shopping and restaurant scene. It is a little oasis when you come in off the street and enter the pool and courtyard area. If street noise bothers you at night this may not be your first choice but the rooms... More 

Was this review helpful? Yes 1
Kuwait City, Kuwait
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 21, 2014

We were looking for a nice quiet hotel which was a bit different from the usual hotels along with a good location. This hotel matched that and lived up to our expectations. The ambience is relaxed and chic. The rooms are of decent size, clean and well appointed with a fridge, free high speed wi-fi and ours had twin double... More 

Was this review helpful? Yes 1
Austin, Texas
Top Contributor
69 reviews 69 reviews
38 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed July 11, 2014

Booked with an AAVacation. Wanted an expensive long weekend vacation and this was perfect. I do not like all exclusives when we are traveling, but for large groups they are fine. I like to eat at local restaurants. this was a 4 day, 1 couple trip. The hotel is about a 4 block walk to the beach, but and additional... More 

Was this review helpful? Yes 4
Bucharest, Romania
Top Contributor
139 reviews 139 reviews
32 hotel reviews
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed July 4, 2014

This is such a great hotel. Our room was quite spacious and had a couple of large beds. Refrigerator in room. WiFi was great, and we were on the top level in the corner. The pool is small, but it's great for cooling down. Right across from Mega for groceries as well as great street food carts. Close to restaurants... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Las Golondrinas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Las Golondrinas

Address: Av.Constituyentes 178, entre av 15 y 20 | col centro, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Las Golondrinas 3*
Number of rooms: 51
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Cheap Tickets, Hotels.com, Travelocity, HostelBookers, HostelWorld, TripOnline SA, Odigeo and Tingo so you can book your Hotel Las Golondrinas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Las Golondrinas Hotel
Hotel Las Golondrinas Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#48 Spa Hotel in Playa del Carmen
#93 Romantic Hotel in Playa del Carmen

169 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (137)
Room/suite (22)
Family/play areas (12)
Pool/beach area (22)
Hotel & grounds (22)
Dining (4)
Bathroom (2)
View from room (3)
Other (50)

Management photos: Courtesy of the property manager

All management photos (32)
Pool/beach area (7)
Room/suite (7)
Family/play areas (2)
Dining (1)
Hotel & grounds (4)
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay