I was a guest at the Mayan Palace resort when it first opened in 2006. We were there when it was still being constructed. The pool was amazing, loved that we could go swim out off the beach in the ocean as well. They did a really nice job with getting people involved, although I was a bit shocked with... more

I took my wife, daughter and two grand kids to Mayan Palace and loved it, and found the staff very nice and the pool was fantastic. If you want to gripe you can find things to gripe about but if you looking for fun with a positive twist, you will like it. Yes it is very large and the walk... more

There are different "levels" of staying at the Mayan Palace, and I think your experience may vary slightly based on your level. Myself and three friends stayed in a 1 bedroom suite in the Grand Mayan... and loved it! We are planning on going back next year! The service was extraordinary and the pools, grounds, and rooms were gorgeous! PROS:... more

We stayed at the Mayan palace for 7 nights. I have to say we are not a resort staying family so this experience is based on little knowledge of other resorts. Of course because we never stayed at a huge place like this it was absolutely astounding. We were amazed by the hospitality of the staff they attended every need.... more

Being a timeshare owner of Mayan Palace (MP) for about 5 years now, we have spent time at different MPs on the West Coast. Upon arriving at Cancun airport, we connected with our MP transportation host for a complimentary ride in a van full of other people heading to MP. (You can contact MP ahead of time to arrange the... more

We were so disappointed that this resorts beach was so terrible. Nice sand but you have to walk on sharp rocks to ever get to the water. The ocean view restaurant was closed for maintenance. The food was okay but pricey. The resort is 15 - 20 min from Playa and a cab cost $20 or 200 pesos. We would... more

This is a great resort. The pool is incredible!!!! It is, by far, the biggest pool I have ever seen. So, there is plenty of room for everyone, and you don't feel like you are on top of other people. There are lots of good restaurants on-site to choose from - including asian, italian, cuban, and of course, mexican. The... more

We enjoyed our stay (beautiful beach and pool area) and the close proximity to other attractions on the Riviera Maya. Our good memories have been completely erased by the scam that we fell for during the "90 minute" sales presentation. Our sales representatives pressured us for four hours before we agreed to purchase a week - solely based on their... more

We went out to Mexico on the 24th May after admittedly trying to change our destination because of the health scares as we are at the more advanced end of the age group. Getting through the persistent touts at the airport is a pain and confusing. Once we found our representative we were speedily shown to the minibus. The staff... more