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Hacienda Maria Bonita

Avenue 10N, 215 between 10 y 12, Playa del Carmen 77710, Mexico
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1 room 1 adult
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151 Reviews from our TripAdvisor Community

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Guadalajara, Mexico
Level Contributor
6 reviews
1 of 5 stars Reviewed December 27, 2015

It was just incredible how rude the reception and other staff of the Hotel are. There was a friend who came to visit us, at around noon time, and they just wanted to let him in just for couple minutes, by the way, followed and guarded by the door man, who stayed waiting for him outside the room, and after... More 

Helpful?
Thank Li R
1 review
1 of 5 stars Reviewed October 26, 2015

1500 pesos were stolen by the maid. She went through my luggage and my documents to get to the money. Hotel was old and musty and the service was horrible. Beware of this place, the only thing nice about it are the pictures on the internet.

Helpful?
Thank Luis Eduardo P

Travelers are raving about these Playa del Carmen hotels

Houston, Texas, United States
Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed August 5, 2015

Dont be fooled by the good price you can get online when booking, we arrived and received terrible costumer service from the male employee to begin with he gave us such bad attitude. BEWARE if you are taking a car just know that they ONLY offer FIVE parking spaces they DONT have parking for everybody if everyone took a car,... More 

Helpful?
Thank Yazmin R
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 17, 2015 via mobile

Modest, clean and well located, though it is noisy outside. Do not have hair drier or iron in the room. The guy who helped me with check in was nice, otherwise the lady from checkout. Not recommended for families. They were pushy with the checkout, I mean you can give a few minutes to leave without been rushed.

Helpful?
Thank Val R
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed April 11, 2015

We had reserved 4 nights in this hotel but after our first night we wanted to leave. We had two rooms. Our daughters room overlooked the street which was noisy all night from the bars until the early hours (It isn't even on the main strip) and from construction work which started very early. Our room was poolside with no... More 

Helpful?
Thank lottsnewman
Edmonton, Canada
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed March 3, 2015 via mobile

I believe this Hotel has Potential, unfortunately it is in an Area that is Extremely Noisy at Night. The Hotel Staff is Nice, and I found Our Room Clean, and Accommodating. You are within Walking Distance of ALL You need for a Good Vacation! However, I do recommend booking this Hotel Online to receive a Good Rate, as in my... More 

Helpful?
Thank Matt S
London, Canada
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed February 27, 2015

This hotel was very mexican and this was what we wanted but it needs a little work. The beds weren't the best (they don't put mattress covers on the mattress - just the sheets right on the of the bare mattress) but they seemed clean and ok but for over $100 a nite, we would have expected a little better... More 

Helpful?
Thank SamandWillie
Melbourne, Australia
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed February 17, 2015

I stayed at Maria Bonita in August 2014. The room was clean and had two double beds with a balcony. The bathroom was tiny but clean which is more important to me. The aircon didn't work too good so it took hours for the room to get cool enough to sleep. The bathroom was boiling the whole time. I didn't... More 

Helpful?
Thank ReneeInMelbourne
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 15, 2015 via mobile

Very nice hotel on 10th Avenue, best place, near to 5th Avenue and beach... On 30th Avenue are cheaper restaurants in real mexican part of Playa del Carmen. Clean rooms and good services... Dont have european adapter and hair drayer. Nights are little too much noise, maybe you need earplugs, but I didn't.

Helpful?
Thank ywp2015
1 review
1 of 5 stars Reviewed February 6, 2015

In spite of living in Manhattan and being more that used to city buzz, this is the noisiest hotel I've ever stayed at, even with plugs I couldn't sleep. The only wifi is literally inside the reception area. There's no even wireless phone reception in the room so basically once you step in this awful place you are incommunicado. The... More 

Helpful?
Thank Nicolás D
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