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Secrets Capri Riviera Cancun

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating: 4.5 of 5 stars
TripAdvisor Popularity Index: # 3 of 154 hotels in Playa del Carmen
Description: Nestled in 71 tropical acres & surrounded by endless white beaches; on the Caribbean & near the Mayan ruins; 33 km to the airport.
  • Address
    Carretera Federal 387, Chetumal
    Cancun Km. 299, Solidalidad
    Playa del Carmen 77710
    Mexico
Check Rates: $545 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 1,127 traveler reviews
  • What to Expect:
    • 4.5 based on 745 reviews Rooms
    • 4.5 based on 747 reviews Service
    • 4.5 based on 737 reviews Value
    • 5.0 based on 744 reviews Cleanliness
    • 4.5 based on 298 reviews Pool
  • Recommended For:
    • 80% based on 795 reviews An amazing honeymoon
    • 60% based on 795 reviews Older travelers
    • 20% based on 795 reviews Couples/romantics
    • 10% based on 795 reviews Young singles
    • 0% based on 795 reviews Active/adventure travelers

Reviews of Secrets Capri Riviera Cancun

( 11-20 of 1,127 )
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5 of 5 stars
The Valley, PA
Apr 16, 2008
7/7 found this review helpful

We just returned from an absolutely fantastic trip to the Secrets Capri resort. We stayed for 11 days from April 5th to April 15th. I cant begin to describe what a marvelous place this is. From the moment you stepped into the hotel, we were catered to and it is so beautiful and clean. Everyone is so helpful and very... more

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2 of 5 stars
Staten Island, New York
Apr 15, 2008
6/18 found this review helpful

Overall, we had a nice time. We did not relax like we expected to though; Which was a major let-down. We did however, meet some *phenominal* people there during our trip & expect to keep in touch with them. In the end, any place you go is what YOU make IT; At these rates though - you expect a whole... more

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2 of 5 stars
Des Moines
Apr 15, 2008
2/7 found this review helpful

We were originally at Dreams Tulum but they offered to upgrade us to Secrets for our last 3 days, due to being over booked. Dreams was excellent, Secrets not so much! The beach was gorgeous, amenities great but the people working at Secrets could really benefit from training with the Dreams staff. The check in people were the rudest of... more

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4 of 5 stars
Toronto, Ontario
Apr 13, 2008
6/6 found this review helpful

Stayed at the Secrets Capri Apr 5-12. About us - married couple, mid 30's, mid 40's - have stayed in this region 8 times - most recently at the Royal Hideaway in Playa del Carmen, Jan 08. We chose this resort based on our positive experience at the Secrets Excellence in Punta Cana, where we stayed 2 yrs ago and... more

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5 of 5 stars
North Smithfield, Rhode Island
Apr 13, 2008
5/5 found this review helpful

How many ways can you say great. This was a great trip. The Hotel is by far the best place I have ever stayed. Every aspect was above average. We found that there was no trash any place on the property. I mean no butts no wrappers, nothing. The staff was unbelievable. They were helpful kind and very attentive. The... more

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5 of 5 stars
USA - Colorado
Apr 13, 2008
3/3 found this review helpful

This was an amazing resort! The customer service, entertainment staff and event staff were all perfect 10's! The food there was geat and the rooms heaven. I can't wait to go back next year! more

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4 of 5 stars
Forked RIver
Apr 10, 2008
6/10 found this review helpful

Let me say right off, I am a travel agent. I sell this resort A LOT! So, since every one of my clients has loved it so much I thought I would too. I didn't love it as much as they all did. The other guest that we ran into for the first few days were not very friendly. I... more

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4 of 5 stars
Cortland, OH
Apr 7, 2008
3/3 found this review helpful

We stayed here for our honeymoon and had a wonderful time. We stayed in an ocean view Junior Suite - it was beautiful and they kept it very clean. The pool was huge - plenty of room for all the guests. We did have a couple rainy days, but still had fun playing ping pong and hanging out in their... more

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5 of 5 stars
South Carolina
Apr 7, 2008
11/11 found this review helpful

Please know that when you do all-inclusive the food quality you should expect is above average hotel food... maybe one restaurant will have excellent, unforgettable food, but don't lose sight that this is still HOTEL food. If you are a "foodie" or if you read about incredible food at this resort and you've got your expectations really high, then you... more

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3 of 5 stars
Tacoma, Washington
Apr 6, 2008
4/12 found this review helpful

My wife and I went to Playa for our late honeymoon, first week of Dec 07. We went down for 8 nights. When booking our trip, we relied heavily on what other people had wrote. Thinking Secrets was the better of the two, we arranged to stay there to wrap up the trip. We stayed the first four nights at... more

Reviews of Secrets Capri Riviera Cancun

( 11-20 of 1,127 )
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Secrets Capri Riviera Cancun Address

Carretera Federal 387, Chetumal | Cancun Km. 299, Solidalidad, Playa del Carmen 77710, Mexico