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All 184 Playa del Carmen hotels »

Secrets Capri Riviera Cancun

4.5 of 5
Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
Hotel amenities
Secrets Capri Riviera Cancun
Ranked #40 of 184 hotels in Playa del Carmen
4.5 of 5 stars 2618 Reviews
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2,618 reviews from our community

What travelers say about this hotel
  • Very good(144)
  • Room service(130)
  • Ocean views(92)
  • Breakfast buffet(88)
  • Pool bar(72)
  • Italian restaurant(60)
  • Great time(52)
  • Other resorts(46)
  • Cactus Club(43)
  • Lounge chair(36)
Traveler rating
    1,633
    594
    225
    111
    55
Only show reviews for Family (65) | Couples (1575) | Business (15)
Date Rating
Grand Rapids, MI
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 17, 2012
5
people found this review helpful

We went with a group of people for a friend's wedding and this was the best vacation ever! The people here- everyone, were so friendly, bending over backwards to make sure you have everything you need, etc. The food was great, the service was over the top! They have a swim up bar that was awesome. The drinks were great... More

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Attleboro, MA United States
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 17, 2012
5
people found this review helpful

This is the perfect place to celebrate a honeymoon, between the service, food quality (I have IBS and I never got sick, you could tell the food was fresh and that care was taken to maintain a high standard), the restaurants (Ana was a great hoist she remembered us after the first day and always welcomed us by name) ,... More

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See 2 more reviews by Jorge R for Playa del Carmen
Fort Worth, TX
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 17, 2012
4
people found this review helpful

Stayed from May 10 to May 15 2012 and this was the best vacation I ever have had and I have been to Mexico and Punta Canta along with hotels in Japan and Australia. The staff I cannot say enough about the staff. My new suitcase the airlines tore a wheel it was hanging on so thought I would need... More

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Plainfield, Illinois
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 16, 2012
4
people found this review helpful

This is not one of the newest sites in Playa, but they've continued to improve it. The only downside was the beach was hit hard by the hurricane late last year. They work on this every day to clean it up. The options for food were great and the resort was not super busy. The spa setup was one of... More

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Huntley, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 16, 2012
2
people found this review helpful

The staff if wonderful, especially Miriam (vip services) Roberto (captain Seaside restaurant) Augustin (captain in seaside also) Ana in seaside also is great. Hotel is very nice. Only downside is check-in. We have stayed in Mexico many times and Secrets Capri is our favorite. We will return in Sept. or next spring. The staff at this resort make it there... More

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Mebane, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2012
1
person found this review helpful

We stayed at Secrets Capri for 7 fabulous days. The place was beautifully decorated and clean, clean, clean. They even had a crew that kept the seaweed on the beach raked up during the day. The staff was so helpful and responsive you would have thought they were reading your mind. Everyone spoke English very well so there was never... More

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1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 16, 2012
8
people found this review helpful

Having stayed at previous all inclusive resorts in the Bahamas (great) and Jamaica (not so much) I had somewhat of an idea of what we were in for. Our previous two were with Sandals with the last being a not so good experience so we decided to change companies this go around. Secrets Capri was in our price range and... More

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Wilmington, Delaware
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2012
1
person found this review helpful

I loved it and I would go back in a heartbeat. The hotel was very clean and the food was very good. Oh the Spa..the foot and the hot stone massage was the best I have ever had...and I had a lot. I would recommend doing the spa the day you arrive or the first full day because it will... More

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north carolina
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed May 15, 2012
11
people found this review helpful

we stayed at the capri for ten days, from april 29th until may 8 th. this resort is by far our favorite, and we have stayed at quite a few resorts in mexico. a lot of reviews have been written about this resort, but in this review i would like to tell you why it stands out from the crowd.... More

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Boston, Massachusetts
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 14, 2012
7
people found this review helpful

I do not normally write reviews but after my stay at Secrets Capri (stayed 4/21-4/28) I felt a review was more than appropriate. As many have mentioned as soon as you arrive you are greeted and waited on as if you were a special guest at the resort. The check in process was quick and easy, even though we were... More

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Additional Information about Secrets Capri Riviera Cancun

  • Secrets Capri
  • Secrets Mayan Riviera
  • Secrets Cancun
  • Secrets Capri Riviera Maya
  • Secrets Hotel
  • Secret Hotel
  • Secrets Capri Riviera Cancun Hotel
  • Secrets Playa Del Carmen
  • Secrets Capri Riviera
Address: Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
Price Range: $$$$

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Secrets Capri Riviera Cancun
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