Overall, we had a nice time. We did not relax like we expected to though; Which was a major let-down. We did however, meet some *phenominal* people there during our trip & expect to keep in touch with them. In the end, any place you go is what YOU make IT; At these rates though - you expect a whole... more

We were originally at Dreams Tulum but they offered to upgrade us to Secrets for our last 3 days, due to being over booked. Dreams was excellent, Secrets not so much! The beach was gorgeous, amenities great but the people working at Secrets could really benefit from training with the Dreams staff. The check in people were the rudest of... more

Stayed at the Secrets Capri Apr 5-12. About us - married couple, mid 30's, mid 40's - have stayed in this region 8 times - most recently at the Royal Hideaway in Playa del Carmen, Jan 08. We chose this resort based on our positive experience at the Secrets Excellence in Punta Cana, where we stayed 2 yrs ago and... more

How many ways can you say great. This was a great trip. The Hotel is by far the best place I have ever stayed. Every aspect was above average. We found that there was no trash any place on the property. I mean no butts no wrappers, nothing. The staff was unbelievable. They were helpful kind and very attentive. The... more

This was an amazing resort! The customer service, entertainment staff and event staff were all perfect 10's! The food there was geat and the rooms heaven. I can't wait to go back next year! more

Let me say right off, I am a travel agent. I sell this resort A LOT! So, since every one of my clients has loved it so much I thought I would too. I didn't love it as much as they all did. The other guest that we ran into for the first few days were not very friendly. I... more

We stayed here for our honeymoon and had a wonderful time. We stayed in an ocean view Junior Suite - it was beautiful and they kept it very clean. The pool was huge - plenty of room for all the guests. We did have a couple rainy days, but still had fun playing ping pong and hanging out in their... more

Please know that when you do all-inclusive the food quality you should expect is above average hotel food... maybe one restaurant will have excellent, unforgettable food, but don't lose sight that this is still HOTEL food. If you are a "foodie" or if you read about incredible food at this resort and you've got your expectations really high, then you... more

My wife and I went to Playa for our late honeymoon, first week of Dec 07. We went down for 8 nights. When booking our trip, we relied heavily on what other people had wrote. Thinking Secrets was the better of the two, we arranged to stay there to wrap up the trip. We stayed the first four nights at... more