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Secrets Capri Riviera Cancun

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Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
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Secrets Capri Riviera Cancun
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Secrets Capri Riviera Cancun
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5,854 reviews from our community

Traveler rating
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    435
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252
3,843
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montreal, Quebec
1 review
5 of 5 stars Reviewed 2 days ago NEW

Everything was more than expected, the food, the room, the staff. This is the best place we have been so far to relax and enjoy beautiful Mexico ! The beach was cleaned after a few days but that is all about the south coast and the conditions for earth getting warmer, nothing we can do. That is not a showstopper... More 

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Was this review helpful? Yes 2
Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The resort was very clean and the staff was very friendly. We especially appreciated the kindness and services of "Israel" at the pool area! Our room was comfortable and even the tropical view had a view of the ocean. The only disappointing feature was the beach. The beach area is much narrower in person than is pictured in the literature.... More 

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Was this review helpful? Yes 1
Ankeny, Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Fabulous couples getaway!! Great service, friendly staff! Tons to do! Great food! The spa was fantastic! We loved secrets Capri! We definitely recommend this place for couples looking for a romantic vacation, with equal parts adventure and relaxation!

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Was this review helpful? Yes 1
Louisville, Kentucky
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great service, beverages top notch Would go back tomorrow if we could. The staff worked really hard to engage us but wasn't too pushy if we just want to relax at the pool. Plenty of activities. It's a smaller resort and we like that because one of us had a sports injury. Great size for easily getting around.

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Penticton
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My girlfriend and I vacationed here for 2 weeks, we've been all around the world and this is still my favourite place. The food is exquisite and top shelf alcohol. Great for a romantic getaway. Nice rooms, comfortable beds and a pillow menu.

Was this review helpful? Yes 2
New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The room, the pool, the food. the service, the drinks, the entertainment all were top shelf. I really can't think of one negative. There was a lot of seaweed on the beach but they were taking it out by wheelbarrow all day; that is mother nature and not a negative on Capri. The wait staff, the Bar staff, the housecleaning... More 

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Saint Louis, Missouri
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

To say I was somewhat disappointed would be an understatement. There was little to like about the property: the "beach", through no fault of the hotel, doesn't exist-a victim of the huge hurricane a few years back. Perhaps ten feet wide at low tide, the stench of the myriad of kelp keeps one away. The pool area, which is nice,... More 

Was this review helpful? Yes 4
Toledo, Ohio
1 review
5 of 5 stars Reviewed 4 days ago NEW

Resort was absolutely beautiful. The beach left a little to be desired. The staff went above and beyond. There were so many little touches that I did not expect and was so surprised by. The room was beautiful and did not feel outdated. The wedding coordinator put together an amazing wedding that I could not have imagined or put together... More 

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Hudson, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Wonderful service from everyone. Good entertainment and entertainment staff. Great wait staff. From initial greeting from Juan to his sincerity in his goodbyes - Room was great - well maintained - concierge was great and helpful. One complaint is the condition of the pool - it needs some work.. We had a wonderful time and I think because of your... More 

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Was this review helpful? Yes 1
Saint Louis, Missouri
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Overall, we had a very nice stay at Secrets Capri resort. We were there 5/9/15-5/16/15. We paid extra for a ocean view junior suite, but ended up on the ground floor where we could only see the pool. We were moved into another room on the 5th floor on the 3rd day there where the view was much better, but... More 

Was this review helpful? Yes 4
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