We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Secrets Capri Riviera Cancun

Travelers' Choice award winner
GreenLeadersBronze level
Hotel website
Hotel deals
Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
Special Offer
Summer Savings up 40%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Secrets Capri Riviera Cancun
Professional photos View all
Browse nearby
Secrets Capri Riviera Cancun
Add Photo

5,897 Reviews from our TripAdvisor Community

Traveler rating
    3,836
    1,329
    443
    191
    98
See reviews for
256
3,873
68
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,518)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (5897)
  • Mar-May only
    (1841)
  • Jun-Aug only
    (1334)
  • Sep-Nov only
    (1306)
  • Dec-Feb only
    (1416)
All months
Millstone, New Jersey
1 review
5 of 5 stars Reviewed yesterday NEW

Wonderful experience! The Staff was great. The food was the best I've had for an "all inclusive resort" . The standard Wine that was available Chilean, was not my taste. There was a good selection of alternate wine from the wine menu, but they were very expensive. The alcohol selections were plentiful. Many top shelve brands all included in the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Pittsburgh, Pennsylvania
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our 4th visit to Secrets Capri. We will go back for the 5th visit. I cannot say enough as to how special the whole staff makes you feel! Everything was perfect from checking in to checking out. Our only complaint is that the beach is not very nice.

Review collected in partnership with this hotel

Was this review helpful? Yes
Avalon, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Everything about Secrets Capri was great, but the service was over the top. We never wanted for anything - the food was delicious, the pool drinks just kept coming, and the staff at Capri made you feel like they really wanted to help you have a good time. They do a great job!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Ohio
1 review
5 of 5 stars Reviewed 2 days ago NEW

Had a great time there! All staff were great and helpful! Hardly had to lift a finger to do anything! Food is fantastic. Lounge is a great place to hangout! Entertainment throughout the day! Orlando was great poolside and Juan was awesome at the swim up bar!

Review collected in partnership with this hotel

Was this review helpful? Yes
North Bennington, Vermont
1 review
4 of 5 stars Reviewed 2 days ago NEW

By far the service and the entertainment are outstanding at this resort. The beach area is very small with a lot of seaweed. The only reason we would not return was the coldest our room got was 70 degrees. We did call maintenance and went to the front office, but it was not fixed. Several people complained about this and... More 

Was this review helpful? Yes
Hammond, Indiana
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

First of all the staff is excellent! Food was out of this world. Room was comfortable & ocean view was beautiful. From check in to check we had no worries and pampered all the way! Will return again!!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Shreve, Ohio
1 review
5 of 5 stars Reviewed 2 days ago NEW

From the moment you step on the property to the time you leave it is is amazing! Everyone has a smile and is looking to make your day even better! Your day can start as early or as late as you want! You don't even have to move a lot, pool side services, beach service! Everyone there is make your... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Loved everything about this resort. Great rooms, decor, furnishings, food and restaurants with so much choice. Lovely pool with swim up bar. Fantastic service and friendly staff throughout, even waiter service on the beach! My only one criticism was being sat down as soon as arrived with someone trying to get us to go to a timeshare sales meeting! Don't... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I read a ton of reviews before booking the trip so I went in with tempered expectation. It's was my wife and I's 5th Wedding Anniversary and our first time out to Mexico. We booked USA transfers for our transportation at the suggestion of multiple reviewers. They were great. We arrived at the Hotel a little before our room was... More 

Was this review helpful? Yes 4
Greenville, South Carolina, United States
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We just got home from this place today! This place is beautiful! Others have made comments on the beach, and yes there is seaweed. If you can get past that, there were many people in the ocean! The view from the beach is pretty! It's not BLUEEEE! But the cabanas and tikis and the servers are all fabulous. We loved... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

6,033 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5451)
Viewed
Pool/beach area (1354)
Viewed
Dining (538)
Viewed
Hotel & grounds (1086)
Viewed
Room/suite (665)
Viewed
Family/play areas (10)
Viewed
Bathroom (68)
Viewed
View from room (309)
Viewed
Business center/function rooms (16)
Viewed
2:37
Videos (9)
Viewed
Other (1396)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (546)
Viewed
Amenities (96)
Viewed
Beach (26)
Viewed
Junior Oceanfront Suite (48)
Viewed
Pool (65)
Viewed
Restaurants and Bars (86)
Viewed
Standard Deluxe Ocean View Room (61)
Viewed
Standard Deluxe Tropical View Room (63)
Viewed
The Hotel (101)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Hotel & grounds (8)
Viewed
View from room (3)
Viewed
Pool/beach area (5)
Viewed
Family/play areas (2)
Viewed
Dining (6)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (1)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay