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All 198 Playa del Carmen hotels

Secrets Capri Riviera Cancun

4.5 of 5 Resort (All-Inclusive)   |   Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
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Ranked #31 of 198 hotels in Playa del Carmen
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
RayaOwe Cambridge, Massachusetts
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4,263 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Cambridge, Massachusetts
1 review
5 of 5 stars Reviewed yesterday NEW

This property lived up to our expectations. Staff was incredibly friendly. Food was excellent. Ended up getting a lot of room service and it was very fast. Drinks were strong and tasty Service everywhere was top notch. Really, really enjoyed our stay. It was my fifth all-inclusive and, and it was the best. If you are looking for a big... More

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Brisbane, Australia
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was our first time to Cancun and the Secrets resort. First impressions stay with you and never leave you this is what makes or breaks a holiday. The airport is a mess with mass confusion and the transfer to your hotel was nothing short of somebody on a microphone with a begging bowl. I should point out the transfers... More

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UK
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We visited Cancun 25years ago when there were only about five hotels there. The change is incredible. This hotel, like all the others on this many miles of hotels, is hidden from the main road. This gives an excellent impression when you actually get to the hotel. We visited several others similarly hidden and, at least here, Mexico has avoided... More

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Whitecourt, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was my 3rd visit to Capri and again I was very impressed. The staff are all amazing. I don't want to give specific names because I don't want to leave anyone out. The food and drinks were all delicious as usual. The room and grounds were all very clean and well maintained. If I had any request it would... More

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McHenry, Illinois
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Beautiful resort! Restaurants were awesome! The buffet was just average but still very good - just needs to have a little more variety. The beaches are a little small - unfortunately the 2012 hurricane took away some of the beach. But still very nice! The resort overall is awesome! Perfect size - not too big & not too small. Just... More

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Hinton, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Nice place great food,clean,good drinks,service was fantastic. Entertainment was great around pool. Lots to do if you wanted. Was a little rainy and roof leaked in rm not bad though. Overall beatiful spot it was our. 25 anniversary and well worth the stay

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East Haven, Connecticut
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

My honey and I stayed at Secrets Capri in December. It was our first time in Mexico and it was fabulous! The staff are amazing and personable. So much attention to guests and details which made our stay the best we have ever had. Food was excellent and great variety. Drinks were great and top shelf. Would definitely go back... More

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Holland, Michigan
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Small resort. Very friendly. Close to the airport. We enjoyed our time at this resort. The service was awesome however if you are looking for a larger resort this one is not for you. We would stay here again.

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Fargo, North Dakota
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 days ago NEW

Safe, Clean, professional employees, excellent food choices, peaceful, -- very enjoyable and I would return more often if my work schedule allows !! This is was second time there and I will return. We were a group of 8 girls - everyone was pleased, 6 out of 8 was there first time there. We have planned our return in Dec... More

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1 review
4 of 5 stars Reviewed 2 days ago NEW

This was such a nice and relaxing trip. The service and staff were fantastic! We never waited on anything and had everything we could want at our finger tips. We enjoyed the grounds and activities that were available. There was always entertainment, activities or food available for us to enjoy.

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Hotel Summarization (Beta)

What travelers say

  • Very good(69)
  • Room service(65)
  • Ocean views(51)
  • Breakfast buffet(49)
  • Cactus Club(41)
  • Pool bar(38)
  • Very nice(37)
  • Entertainment staff(31)
  • Great time(31)
  • Italian restaurant(31)

Additional Information about Secrets Capri Riviera Cancun

Address: Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotel in Playa del Carmen
#19 Top resorts Hotel in Playa del Carmen
#23 Luxury Hotel in Playa del Carmen
#26 Family Hotel in Playa del Carmen
#27 On the Beach Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Secrets Capri Riviera Cancun 4.5*
Official Description (provided by the hotel):
Secrets Capri Riviera Cancun, a proud unlimited luxury resort has received special recognition from the esteemed readers of Condé Nast Traveler Magazine in Mexico and AAA as a Four Diamond Award resort. Secrets Capri Riviera Cancun was awarded the Best for Romance and Best Luxury-World by the 2008 TripAdvisor Travelers' Choice Awards. Only TripAdvisor's hotel awards represent the opinions of millions of travelers. The winners were determined by a combination of the highest traveler ratings and the TripAdvisor Popularity Index, a measurement of overall traveler satisfaction. Situated five minutes from exciting Playa del Carmen and a short 35-minute drive south of Cancun International Airport, the world's second largest barrier reef lies just offshore, while underground rivers, caves and jungles lure adventure-lovers. Bordered by sugar-white beaches and the brilliant, crystal clear Caribbean Sea, this Preferred Club, Unlimited-Luxury, adults-only oasis truly embraces beauty and splendor. ... more   less 
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Also Known As:
Secrets Capri
Secrets Mayan Riviera
Secrets Cancun
Secrets Capri Riviera Maya
Secrets Hotel
Secret Hotel
Secrets Capri Riviera Cancun Hotel
Secrets Playa Del Carmen
Secrets Capri Riviera
Secrets Capri Riviera Cancun Riviera Maya/Playa Del Carmen, Mexico

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