WE stayed at the Secrets Capri from May 31 to June 3 and it was an amazing resort. The Customer service we received from Rolando was far and beyond what I had imagined.It is people like Rolando that keep you coming back to the resort. Great job Rolando and we will be back. Thanks for all your help!!!!

26 May to 9 June 2013 Reading some of the reviews for this hotel I wondered if I was at the same resort as other guests but I can only write as I found with true British reserve not over the top or too negative as some are. First the staff, they make this hotel and I cannot praise them... More

We stayed at Secrets from May 26th to June 3rd and all we can say was WOW!! We have stayed at various AI resorts, such as Excellence Riviera Cancun, Valentin Imperial Maya, Excellence Punta Cana, Catalonia Royal Bavaro, Sandals Hicacos, to name a few. Not that we are world travellers, however, when we go away and leave 4 kids at... More

Positives: excellent entertainment team,the ones that stand out are,Jonathon( A good future leader),Jesus,Stephanie,Victor,and Ms.dynamite herself Vianey,they will go out of their way to make you happy.A few others stood out Danella at the front desk always smiling and helpful,waiter Fransico in the Ocean resturant very helpful . On the negative: Conciege service was not up to par. The staff as... More

We stayed at the Capri from 5/27 to 6/3 2013. I say almost perfect because the weather put a slight damper on our vacation. We went to celebrate our 25th Wedding Anniversary with our best friends. We had rain on and off all week and then rained for the last 3 days of our vacation. Lets face it, no one... More

My experience with AI resorts runs from Bahia Principe, Sunscape PC to Riu Palaces Playa del Carmen and Punta Cana. I'm rating Secrets Capri based on my AI experience and not traditional 4-5 star resorts like Aria and Encore in Las Vegas. We stayed as a couple celebrating our anniversary 5/30-6/6/13. We booked directly through the Secrets website, which is... More

Back recently from our second trip to Capri, this time for our 30th Anniversary. We had an excellent time. Capri is a resort on the smaller side but very intimate and relaxing. As has been mentioned many times, the staff really take it up a notch. Kudos to Lucas at the pool and Deyvison in the Oceana Restaurant. Speaking of... More

My husband and I stayed at this resort 6/3-6/7 for the first time to celebrate our anniversary. Lets start from the beginning. We booked our trip through their website which turned out to be a third party vendor Amstar. Just know that if you need to make any changes or confirm transfers you have to go through Amstar which are... More

We were a group of 10 that stayed at the Capri from May 4-11. The staff members really make this resort as many other reviews state. I have no complaints at all about the food, service, room, nor the beach. If I could give two suggestions for improvement, one would be to bring back music around the pool for at... More