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All 199 Playa del Carmen hotels

Secrets Capri Riviera Cancun

4.5 of 5 Resort (All-Inclusive)   |   Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
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Ranked #21 of 199 Hotels in Playa del Carmen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Karen V Monroe, MI
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4,966 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Monroe, MI
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

My husband and I spent 10 nights at this resort and loved it... The location, the room, the food, pool, beach, bars, entertainment, staff... It was all beyond our expectations. The staff were all genuine and so friendly, very helpful! The location was great because it was away from the nearby towns. One tip... Resist the shuttle to shop in... More

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Edmonton, Alberta
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Secrets Capri provides everything we look for in an all-in. All of the staff are very friendly, and want to be helpful. The food was tasty, well-prepared, and very good variety, both at the buffet and the specialty restaurants. Huge selection of brand name liquor. The room (and the bed) were very comfortable. The bathroom was super clean. The beach... More

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Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Low key hotel that is amazing. Staff was superb ( we loved Charlie and Elosieo at the pool and Pedro at the Oceana resturant) and food was fantastic. Loved the water show at night that they provide. Only negative would be the beach size and the amount of seaweed- even though every day there was two men trying to clean... More

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Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was my wife and I fourth time to the Secrets Capri .People often say why go back to the same place more than once and I used to ask the same question .The answer is simple .It is Home .The staff truly make all guests fell like they are at home there and once you have been there before... More

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Williamstown, New Jersey
1 review
5 of 5 stars Reviewed 2 days ago NEW

We will definitely plan another trip to Secrets Capri!!! It was a wonderful experience. We enjoyed almost every minute of it. The shows were much more than we could have expected from a smaller resort. It was very friendly and relatively handicapped accessible. You can't always expect that in any foreign country, but they went out of their way to... More

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1 review
4 of 5 stars Reviewed 3 days ago NEW

This was a small hotel where everything was easily accessible. The pool and beach and restaurants were near the room. Easy access to all amenities. there are too many staff members to mention But the ones that stood out are the following. They made our stay the absolute best. Al, Wendy, Juan, Jose, Isabel, Xemenia, Rita, Ruth, Charlie, Mario, Sebastian,Victor... More

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Moss, Norway
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Now we are back from another trip to our paradise, or our home away from home. This was our 5th vacation at the Secrets Capri in Playa del Carmen Mexico. This All inclusive resort is still the most beautiful resort we have seen. It is not a big resort and that is one of the reason that we had when... More

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Leamington Spa, United Kingdom
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just got back from 2 weeks at Secrets Capri. The staff were fabulous, very attentive, friendly and always helpful. The beach was great, the sea lovely for swimming, pool was also good. Lots of sun loungers and excellent on beach drinks service etc... We did ask to change rooms, as we were given two queen beds rather than one king... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW

The best Secrets resort I've been to. From the moment you arrive, you are welcome with a smile, the staff is always trying to improve your stay. The food is THE best, their Japanese and Italian restaurants are incredible. The staff from Portofino prepared a private party for us, the chef Antonio and Fernando cooked a magnificent dinner. Thank you... More

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Altoona, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We always love coming back here.I call it our Linus Effect(Security Blanket).This is our 4th trip here and we had a great time.Rooms are always clean and comfortable.Food and bars are top notch.My favorite part of the Capri is the staff.They are always friendly,helpful,and give you the feeling that your stay there is appreciated and they want you back.If you... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(69)
  • Room service(65)
  • Ocean views(51)
  • Breakfast buffet(49)
  • Cactus Club(41)
  • Pool bar(38)
  • Very nice(37)
  • Entertainment staff(31)
  • Great time(31)
  • Italian restaurant(31)

Additional Information about Secrets Capri Riviera Cancun

Address: Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Secrets Capri Riviera Cancun 4.5*
Number of rooms: 290
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Also Known As:
Secrets Mayan Riviera
Secrets Cancun
Secrets Capri Riviera Maya
Secrets Hotel
Secret Hotel
Secrets Capri Riviera Cancun Hotel
Secrets Playa Del Carmen
Riviera Cancun
Hotel Secret
Capri Riviera Cancun

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