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All 198 Playa del Carmen hotels

Secrets Capri Riviera Cancun

4.5 of 5 Resort (All-Inclusive)   |   Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
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Ranked #32 of 198 hotels in Playa del Carmen
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
mary b Nacogdoches, Texas
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4,311 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (901)
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English first
Nacogdoches, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

We spent four days at this resort in late October and it was even better than we expected it to be! The service was impeccable, the food was superior and the facility was gorgeous. We chose the Capri Riviera based on the pictures and reviews we read on several different websites. We enjoyed a great time there with our best... More

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We booked this vacation way back in October so it was a long wait. We were there April 12-19 I was a bit anxious as to what I would takeaway from my vacation after reading many reviews before getting there. Here's how it went: We booked our vacation through Sunquest where a shuttle picked us up at the airport and... More

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1 review
4 of 5 stars Reviewed yesterday NEW

We stayed 7 beautiful days at Secrets Capri, the staff goes out of their way to make sure every part of your stay is perfect. The pool is very nice and chairs were always available, the beach at the resort was narrow (due to erosion) but was by far the best comparing to neighboring resorts. The restaurants were good, we... More

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Mendoza, Argentina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We spent a week in this beautiful and charming resort. Staff is great helpfull and kind. Rooms are beautiful and also their view. We satyed in one in front of the beach, amazing view and peacefull. Food at restaurants in the resort is really good, we were surprised by their taste and also plates are really well made. At night... More

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1 review
5 of 5 stars Reviewed yesterday NEW

My wife and I had a great trip, we were celebrating our one year anniversary. They have a huge pool deck and plenty of food choices. The majority of the staff was very friendly and polite. The spa was so relaxing my wife and I went twice for Swedish massages. I have recommended this resort to several friends. The only... More

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Oslo, Norway
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed for 11 nights in April 2014. Beautiful hotel, top service and gourmet food from all restaurants. Many activities and relaxing atmosphere. Nice pool area and beautiful beach. This resort exceeded our expectations, both in quality and in beauty. Our stay was in high season during eastern holiday. Despite this, we never felt that the resort was crowded. Many beds... More

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Chesapeake, Virginia
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5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We went to this resort in the beginning of April with another couple, two of our best friends, and had an absolute blast! Our room was clean although a bit on the smaller side compared to other resorts in the area. The bathroom however was quite large, and we liked the 2 double sinks! We had a partial ocean view... More

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1 review
4 of 5 stars Reviewed 2 days ago NEW

Secrets Capri was a very nice hotel with very pleasant staff. We did have a bit of an issue with our booking, it got canceled for some reason, however the front desk did everything they could to help us resolve the issue. The grounds are kept really tidy, the food was great (especially the Japanese and Italian restaurants), and the... More

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North Vancouver, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We had the time of our life, food was excellent service was the best. If you don't see what you want just ask and you will be suprized because you will get it. Food was excellent. The staff went the extra mile everyday we will be back !

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Halifax, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

We returned from our stay at Secrets Capri on Saturday after a 10 day stay. The pros: very friendly helpful staff except for one (the beach/pool waiter who ignored you completely unless you tipped him---not good); food was good in all restaurants; the facility a bit worn down but overall pretty. The cons: the property needs to be renovated and... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(69)
  • Room service(65)
  • Ocean views(51)
  • Breakfast buffet(49)
  • Cactus Club(41)
  • Pool bar(38)
  • Very nice(37)
  • Entertainment staff(31)
  • Great time(31)
  • Italian restaurant(31)

Additional Information about Secrets Capri Riviera Cancun

Address: Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Top resorts Hotel in Playa del Carmen
#23 Luxury Hotel in Playa del Carmen
#27 Family Hotel in Playa del Carmen
#27 On the Beach Hotel in Playa del Carmen
#39 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Secrets Capri Riviera Cancun 4.5*
Official Description (provided by the hotel):
Secrets Capri Riviera Cancun, a proud unlimited luxury resort has received special recognition from the esteemed readers of Condé Nast Traveler Magazine in Mexico and AAA as a Four Diamond Award resort. Secrets Capri Riviera Cancun was awarded the Best for Romance and Best Luxury-World by the 2008 TripAdvisor Travelers' Choice Awards. Only TripAdvisor's hotel awards represent the opinions of millions of travelers. The winners were determined by a combination of the highest traveler ratings and the TripAdvisor Popularity Index, a measurement of overall traveler satisfaction. Situated five minutes from exciting Playa del Carmen and a short 35-minute drive south of Cancun International Airport, the world's second largest barrier reef lies just offshore, while underground rivers, caves and jungles lure adventure-lovers. Bordered by sugar-white beaches and the brilliant, crystal clear Caribbean Sea, this Preferred Club, Unlimited-Luxury, adults-only oasis truly embraces beauty and splendor. ... more   less 
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Also Known As:
Secrets Capri
Secrets Mayan Riviera
Secrets Cancun
Secrets Capri Riviera Maya
Secrets Hotel
Secret Hotel
Secrets Capri Riviera Cancun Hotel
Secrets Playa Del Carmen
Secrets Capri Riviera
Secrets Capri Riviera Cancun Riviera Maya/Playa Del Carmen, Mexico

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