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Secrets Capri Riviera Cancun

4.5 of 5
Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
Hotel amenities
Secrets Capri Riviera Cancun
Ranked #38 of 184 hotels in Playa del Carmen
4.5 of 5 stars 2625 Reviews
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2,625 reviews from our community

What travelers say about this hotel
  • Very good(144)
  • Room service(131)
  • Ocean views(92)
  • Breakfast buffet(88)
  • Pool bar(75)
  • Italian restaurant(60)
  • Great time(52)
  • Other resorts(46)
  • Cactus Club(43)
  • Fish tacos(37)
Traveler rating
    1,636
    596
    227
    111
    55
Only show reviews for Family (66) | Couples (1,580) | Business (15)
Date Rating
Roland, Oklahoma
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW via mobile
6
people found this review helpful

We arrived May 19th and stayed for 6 nights, there was 5 of us, including myself, my husband, my two sons and my oldest son's girlfriend. We were very impressed with the level of service we received as soon as we arrived to the resort. Everyone we came in contact with, from the wait service at the restaurants and bars... More

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See 2 more reviews by quoftalk for Playa del Carmen
Beaumont, TX
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed May 28, 2012 NEW
1
person found this review helpful

This was our 4th visit to Secrets Capri and it has improved many things since our last visit. One of the reasons we go on vacation twice a year to various resorts is to rest and relax. It was so much easier this year due to the various changes. A previous review mentioned that the bedding, including the mattresses (My... More

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See 2 more reviews by wingsr1 for Playa del Carmen
Pennsylvania
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 28, 2012 NEW
2
people found this review helpful

We just returned from a week's stay at Capri. We have stayed at many, many all-inclusive resorts, including Secrets Maroma. We were hoping Capri would be our new favorite. The beach area was nice but the ocean water was full of seaweed and the ocean floor was slimy feeling. I was grossed out to say the least. The first 2... More

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Frankfort, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 27, 2012 NEW
6
people found this review helpful

#1 So sorry for the delay in this review. We vacationed March 7-14. It was incredible! Here are just a few words to describe Capri as we know we will be too wordy. Beautiful, welcoming, calming and pampering. A truly stress relieving resort. You can kick up the fun by the pool or in the club at night or just... More

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Fort Wayne, Indiana
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 26, 2012 NEW via mobile
2
people found this review helpful

We traveled to Capri for our 8 year anniversary. I am a very loyal AMresorts client. We have stayed at numerous Dreams and Secrets. Capri was average. The service was hit and miss. Check in with the concierge was fast, convenient and a pleasure as usual. We stayed in a second floor beach front junior suite. I was disappointed there... More

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Nuangola, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 26, 2012 NEW
5
people found this review helpful

We came here with another couple in early May. They called for rain for all 5 days we were there and luckly not one drop! The resort is beautiful and well kept. It is smaller which we all loved, you could get to your room from the pool in just a quick walk. I will not beat a dead horse... More

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Waterloo, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2012 NEW
2
people found this review helpful

This place was amazing. My husband and I have stayed alot of places and by far this was our best trip. The place was well kept up all the way down to the restrooms by the pool. They always smile and greet you. Everyone there is happy and acts like they love their job. Laura, the hostess at Desires bar... More

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Fredericton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 24, 2012
4
people found this review helpful

We stayed at Secrets Capri May 13th to May 19th for our honeymoon. From the moment we arrived to the very last minute, we were treated like a King and Queen. They greeted us at the door with a fresh facecloth and a cool champagne upon arrival. They took care of our luggage while we were taken to our room.... More

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Ada, Michigan
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 24, 2012
4
people found this review helpful

My husband & I first visited Secrets Capri over 5 years ago and we can NOT say enough good things about it! We thought we'd branch out and try a different resort a couple years ago but ended right back to Capri this passed March! From the time you get off the shuttle and are handed a cool towel and... More

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Glen Rock, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2012
1
person found this review helpful

My husband and I were married at Secrets Capri on May 12th. We had a wonderful experience. Martina the wedding coordinator along with Maya her assistant did a great job of making our wedding memorable and perfect! Any question or request we had they worked with us to fulfill. Our ceremony was on the beach at 11 am. It was... More

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Additional Information about Secrets Capri Riviera Cancun

  • Secrets Capri
  • Secrets Mayan Riviera
  • Secrets Cancun
  • Secrets Capri Riviera Maya
  • Secrets Hotel
  • Secret Hotel
  • Secrets Capri Riviera Cancun Hotel
  • Secrets Playa Del Carmen
  • Secrets Capri Riviera
Address: Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
Price Range: PLN: $$$

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Secrets Capri Riviera Cancun
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