Ok so let me start by saying that we were suppose to arrive Saturday Nov 8th (when the hurricane was suppose to hit Cancun). Luck may have it the hotel let us switch our reservation and even gave us a refund of 1 night since we couldn't stay 8 nights with the change!) Continental airlines was great as well. We... more

I traveled with my brand-new husband. This was our first experience with an all-inclusive. After our wedding, we wanted an "easy" vacation where we could finally relax and be as lazy, active, or adventurous as we wanted. Secrets Capri was perfect for that. Below, I have provided my (extensive) thoughts on the whole experience. Transport: We booked through American Express... more

Day 1 late arrival. We arrived at this resort in pouring rain at 10:00 PM, we used Olympus tours and we were quite happy to have the driver tell us he would be driving on the safe side due to the hard rain. Upon arrival we were greeted with cool towels and champagne, had a quick but polite check in... more

We got in the day after Hurricane Ida blew through, so the beach was somewhat washed out as well as a nearby walkway. The sfaff did all it could to repair it as best they could and it didn't take anything away from our experience. We did get seveal reports of jelly fish stings, which made my wife very hesitant... more

The hotel was beautiful just as described. The service- if you want the greatest service you have to tip and $5.00 US at the minimum. The breakfast buffet- a large selection- but everything was cold, even the bacon. Only food that was hot was the omelet’s that they made fresh. There are 5 restaurants, you need reservations for the hibachi,... more

Nice place, All Inclusive. Very nice rooms. If you have privacy issues, beware as the bedrooms look right into the bathroom via slatted shutters, so you can see and hear most everthing going on in the bathroom. Basically not a great first date place! The food was passable, but nothing spectacular. I would go there again however. more

First off let me say that this was my fourth trip to the Mayan Riviera and my 6th trip to the yucatan peninsula. All of my trips have been of the all inclusive variety. This hotel was by far the best experience I have had. Service - From the time that we arrived until the time that we left, the... more

Bottom line up front: give this hotel a try... unless you are extremely picky, whiny, or just really unlucky, you will have a good time. Please look at my pictures, I tried to post ones that give you a good idea of what the place is really like. My husband and I (he's 32, I'm 29, he's a social worker... more

My husband and I arrived on 11/03/09 and left on 11/07/09. Tuesday afternoon we got a little sun but everyday after that it rained. We used Cancun express for the airport transfer and did not have any problems; I like that you can pay with pay-pal. The rooms are nice, and the maids do an excellent job. Food was very... more