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Playa Maya

Certificate of Excellence
3.0 of 5
Hotel website
| Zona FMT entre calle 6 y 8 Norte, Playa del Carmen 77710, Mexico
Special Offer
WINTER UP TO $500 OFF!
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Playa Maya
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594 Reviews from our TripAdvisor Community

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Arvada Co
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Again, another great time at the playa. Great staff always smiling and always willing to help. Kudos to all, Juan, Pedro,Will, Flako(Jonathan) Anisetto,Rosa, Fernando, Ricky, Caesar, Raphael and the list goes on. Great food, reasonably priced clean rooms etc. seaweed was not a problem whatever showed up on the beach was gone by the cleanup crew by early morning. A... More 

Helpful?
1 Thank KenandBetty
Level Contributor
83 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a very god and clean hotel right on the beach yet close to the centre of town. The price was more than reasonable and Stephen was easy to deal with via email. I would definitely stay then again in the future. The check in was easy and the people were more than helpful. The only thing you need... More 

Helpful?
Thank WilRoc
Calgary, Canada
Level Contributor
107 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Once agai, a fabulous vacation at Playa Maya. My wife and I stayed three weeks over Christmas and new year's, and we loved it again! This was the fourth consecutive year we've stayed at Playa Maya, and we are already making plans to go back. This is a small boutique hotel (18 rooms total I believe) but it really does... More 

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4 Thank Mike P
Mission, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

2nd time in this hotel, love the renovations. Great location, friendly staff that goes beyond to please customers. Very clean and spacious rooms. Breakfast is delicious. Constructions going on next door but did not bother at all. Definitely will stay again.

Helpful?
Thank Rosavlrl
Highland, Utah
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 2, 2016

Okay, this hotel is not for everyone. It has no street access and so you do have to walk over sand with your suitcases when you check in. It has a lot of steps and stairs also, and my shower was not always consistent with the hot water and water pressure. And there is construction next door going on right... More 

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2 Thank Catherine C
San Diego
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 30, 2015

Friendly staff and nice clean place and good overall value for the money. Props to them for putting up with my friend who stayed in another room and complained about the construction noise in the property next door (didn't bother me as it didn't start until around after 9:00 or 10:00AM ). They were also nice enough to get his... More 

Helpful?
Thank GeorgeXSanDiego
Arvada, Colorado
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 15, 2015

Everyone else has pretty much summed it up. Excellent staff, very clean, quiet, and great views. We were there last January during the music festival. They were a little loud. And the music could be heard in some rooms late a night. We were in room 301 and didn't hear it. We are going a little later this year to... More 

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Thank Cadgo
Cleveland, Ohio
Level Contributor
332 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 266 helpful votes
5 of 5 stars Reviewed December 10, 2015

After a really bad experience at a hotel in Tulum we arrived in Playa del Carmen in the evening to seek out Playa Maya. We chose the hotel based on TA reviews. We had a really hard time locating it because some of the streets were closed for a special event, it was dark and we didn't know the hotel... More 

Helpful?
1 Thank likethewind27
Oregon
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 22, 2015

We had a very enjoyable first trip to the Riviera Maya. So glad we read about this hotel on Tripadvisor. It was convenient to everything we wanted to do. The resort is small which is what we wanted. The staff does an amazing job of making you feel welcome and attend to your every need. They literally move the umbrellas... More 

Helpful?
2 Thank hereinoregon
Brownsville
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 29, 2015 via mobile

What a wonderful vacation!! I totally enjoyed my stay at this hotel. I was able to relax and feel that I was in a safe place. The view from my room was beautiful. I loved to wake up and have a delicious breakfast on the beach and then have a massage!! All the staff was great and the best part... More 

Helpful?
3 Thank MDLR
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Amenities