We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save Saved
You added Playa Maya to your Saves list
Playa del Carmen, Q Roo 77710, Playa del Carmen 77710, Mexico
Hotel amenities
Playa Maya
Ranked #22 of 199 Hotels in Playa del Carmen
Certificate of Excellence 2014
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Playa del Carmen
Check In Check Out
Write a Review

536 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We first stayed at Playa Maya four years ago and returned this past August. We loved it just as much the second time around. I felt bad to have seen the hotel staff blamed for the beach erosion, which has to do with Mother Nature, not the Playa Maya staff. We love it here. It's beautiful, small and personal. I... More

Was this review helpful? Yes 3
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 2, 2014

We have stayed here 3 times and love this place. It is not a 5 star luxury resort, but if you are looking for clean rooms, friendly staff and literally steps to the beach then this is the place. It is small and quaint and best mango magaritas and coconut shrimp in all of Playa Del Carmen! Great staff. Highly... More

Was this review helpful? Yes 2
Buffalo NY
4 reviews 4 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 30, 2014

Overall, this is an extremely clean, safe and well-run hotel. We stayed here (2 adults, 2 teens) for two weeks and were very pleased with everything. We stayed in the economy room, which is 2 connecting rooms on the first floor, actually off the reception area. Even though it overlooked the reception area it was surprisingly quiet. And when we... More

Was this review helpful? Yes 3
Marble Falls, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 15, 2014 via mobile

Loved this quaint little hotel. It's on the perfect part of beach. The service was outstanding. We actually booked a very expensive hotel in Cancun and hated it. So we moved here. Best decision. We had massages on the beach everyday. Cheap and wonderful. Food was so so good.The rooms are nothing fancy but VERY clean and roomy. We had... More

Was this review helpful? Yes 2
Coeur d'Alene, Idaho
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed August 6, 2014

Upon booking our stay for this coming Halloween, I became aware I (apparently) neglected to write a review for our stay last year. (I don't know how that happened!) This place could not be better! Yes, you may have to carry your bags 15 yards, or so, over the sand - if the bell hops don't happen to see you... More

Was this review helpful? Yes 4
Omaha, Nebraska
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 26, 2014

We stayed at Playa Maya for the second time this past May. Our stay this time was for 12 nights. We loved it for the first time last year, and loved it just as much this year. The location is perfect for us. It is directly on the beach and within walking distance of everything we enjoy in town. Yes,... More

Was this review helpful? Yes 6
Kennewick, Washington
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 25, 2014

My wife and I returned home last night from our second stay at Playa Maya. I made a previous review for our stay last year and just wanted to get this out while our vacation was still fresh in my mind. While I hate to contaminate my review with anything negative, I have to say it grieves me to see... More

Was this review helpful? Yes 8
Tequisquiapan, Mexico
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 24, 2014

Our stay at Playa Maya totally exceeded our expectations. It is right on the beach. We took the ADO bus (very nice) from the airport to the bus station on 5th and hired a bike with seats to take us to our hotel, a few blocks away to 8th street. That was fun. It was an exceptional 10 days with... More

Was this review helpful? Yes 5
St. Louis Mo
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 22, 2014

This is a good value for playa del carmen. The hotel rooms are basic but clean and the staff was very helpful. The location is convenient to the nightlife, shopping and restaurants. This is not a great hotel if you expect to swim or hang out on the hotel grounds. You will have to walk to get to a nicer... More

Was this review helpful? Yes 4
Haymarket, VA
Senior Reviewer
6 reviews 6 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 21, 2014

This review is long overdue… however, noting some recent comments… I believe that I should also chime in about Playa Maya! In an attempt to keep this short (and for full disclosure), my family and friends have been staying at the hotel for the past decade… one to two times a year… when rooms are available! There are three key... More

Was this review helpful? Yes 9
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Playa Maya? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Playa Maya

Address: Playa del Carmen, Q Roo 77710, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Number of rooms: 20
Also Known As:
Playa Maya Hotel Playa Del Carmen
Playa Maya Del Carmen
Playa Maya Riviera Maya/Playa Del Carmen, Mexico

484 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (484)
Hotel & grounds (88)
Room/suite (70)
Dining (48)
Pool/beach area (87)
View from room (29)
Bathroom (6)
Business center/function rooms (2)
Other (154)

Management photos: Courtesy of the property manager

All management photos (1)
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay