We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
You added Playa Maya to your Saves list
Playa del Carmen, Q Roo 77710, Playa del Carmen 77710, Mexico
Hotel amenities
Playa Maya
Ranked #20 of 201 Hotels in Playa del Carmen
Certificate of Excellence 2014
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Playa del Carmen
Check In Check Out
Write a Review

541 reviews from our community

Traveler rating
    409
    93
    21
    10
    8
See reviews for
85
246
18
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (541)
  • Mar-May only
    (158)
  • Jun-Aug only
    (130)
  • Sep-Nov only
    (101)
  • Dec-Feb only
    (152)
All months
Kittery Point, Maine, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed at Playa Maya for 10 nights in late November, early December, 2014. We loved it. I give my husband credit for researching boutique hotels to death and selecting this one; it had everything we wanted. If you are looking for an all inclusive or high-end rooms and a great pool and room service menus, this... More 

Was this review helpful? Yes 1
BC
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Some will know it was closed for renovations for 2 months,but they are back in business again & we Playa Maya lovers are happy about that.They still have the best coconut shrimp on the beach & also serve a lot of deep fried fish which is also awesome! I do not think the renos are finished but does not interfer... More 

Was this review helpful? Yes
Two Rivers, Wisconsin
Contributor
19 reviews 19 reviews
12 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are just back after our third stay, and we are already trying to plan when we can go back. There isn't much we can add that hasn't already been said about this place. We were in room #301 this time, and without the dome on the restaurant anymore, the view was beautiful! We loved being able to sit on... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Amazing location on the beach one block to 5th avenue. Service was friendly and exceedingly helpful. Wonderful views of the ocean just yards from the hotel. Easy to spend your day sitting on the beach or easily walking to all the action.

Was this review helpful? Yes 2
Mexico City, Mexico
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First time in Playa Maya. It is amazing the feeling of staying in a cozy hotel like this. We went last summer with my 3 kids (8, 6 and 3 years old) and we had a great time. Everything is at hand. Two blocks from the 5th Avenue, and the lobby entrance by the beach... jajaja the best part at... More 

Was this review helpful? Yes 2
Wisconsin
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I must start by saying that I was pleasantly surprised with our experience at Playa Maya, mostly because of the very affordable rates for being a beach front location. I've stayed at properties with glowing reviews and great rates, but the rate reflects the property: Not so at Playa Maya. For the rate, I expected a 3 star experience, and... More 

Was this review helpful? Yes 8
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 1, 2014

We first stayed at Playa Maya four years ago and returned this past August. We loved it just as much the second time around. I felt bad to have seen the hotel staff blamed for the beach erosion, which has to do with Mother Nature, not the Playa Maya staff. We love it here. It's beautiful, small and personal. I... More 

Was this review helpful? Yes 3
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 2, 2014

We have stayed here 3 times and love this place. It is not a 5 star luxury resort, but if you are looking for clean rooms, friendly staff and literally steps to the beach then this is the place. It is small and quaint and best mango magaritas and coconut shrimp in all of Playa Del Carmen! Great staff. Highly... More 

Was this review helpful? Yes 2
Buffalo NY
Reviewer
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 30, 2014

Overall, this is an extremely clean, safe and well-run hotel. We stayed here (2 adults, 2 teens) for two weeks and were very pleased with everything. We stayed in the economy room, which is 2 connecting rooms on the first floor, actually off the reception area. Even though it overlooked the reception area it was surprisingly quiet. And when we... More 

Was this review helpful? Yes 4
Marble Falls, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 15, 2014 via mobile

Loved this quaint little hotel. It's on the perfect part of beach. The service was outstanding. We actually booked a very expensive hotel in Cancun and hated it. So we moved here. Best decision. We had massages on the beach everyday. Cheap and wonderful. Food was so so good.The rooms are nothing fancy but VERY clean and roomy. We had... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Playa Maya? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Playa Maya

Address: Playa del Carmen, Q Roo 77710, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Number of rooms: 20
Also Known As:
Playa Maya Hotel Playa Del Carmen
Playa Maya Del Carmen
Playa Maya Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#5 Romantic Hotel in Playa del Carmen
#10 Best Value Hotel in Playa del Carmen
#18 On the Beach Hotel in Playa del Carmen
#20 Family Hotel in Playa del Carmen

499 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (499)
Viewed
Pool/beach area (89)
Viewed
Hotel & grounds (90)
Viewed
Room/suite (70)
Viewed
Dining (50)
Viewed
View from room (30)
Viewed
Bathroom (6)
Viewed
Business center/function rooms (2)
Viewed
Other (162)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay