We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Playa del Carmen, Q Roo 77710, Playa del Carmen 77710, Mexico
Hotel amenities
Playa Maya
Certificate of Excellence 2013
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Playa del Carmen
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Write a Review

507 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Waterloo, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Our week at the Playa Maya was better than we ever expected. The staff was attentive, friendly and always professional. Our room was immaculate, we are both VERY picky about cleanliness, and we were unable to find any area of the room that wasn't spotless. We stayed in room 302, we had an amazing view, and we enjoyed a lot... More

Was this review helpful? Yes 1
Aloha, Oregon
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our second time , and it couldn't have been better. The location is next to none. The staff did not change one employee that I saw in a year's time. The food is as good as anywhere in Playa that we've been in 10 trips there over the years, and better than most. Rooms are impeccably clean, with water available... More

Was this review helpful? Yes 2
disraeli, quebec
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent the last weeks of February at this hotel and to say the least,the the location on the beach was perfect as was the service. Stayed in room 302 and everything was just fine although room 301 would have been even better. If there is anything negative it had to be the beach (rocky) and the fact that the... More

Was this review helpful? Yes 2
15 reviews 15 reviews
5 hotel reviews
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed February 23, 2014

This was our first time at a non all inclusive and we went with my wife having great reservations about weather she would like it. At the end of the day it was a great place to stay for the both of us. The reason we wanted a non all inclusive was so that we could enjoy some of the... More

Was this review helpful? Yes 17
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 14, 2014

This is truly an overdue review as my husband and I stayed at Playa Maya back in June 2013 for 7 nights. This was our first Mexico trip and did not want want to be disappointed, sick, and/or be in an all inclusive hotel. I came across reviews of PM and decided to book it. Now we have low expectations... More

Was this review helpful? Yes 6
Savage, Minnesota
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 13, 2014

Our first time at this resort in Playa. Have stayed on 3 other occasions in an All Inclusive in PDC but were looking for something different..To walk just steps to the sand was amazing. The included breakfast Was all we needed until dinner, with numerous options for food and drink on 5th ave. The fridge in the room was very... More

Was this review helpful? Yes 4
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 5, 2014

On the beach (check), clean rooms with cold AC (check), Friendly staff (check) and good food (check). This hotel is exactly as advertised and I doubt we will bother trying another hotel when we return. The perfect home base for everything Playa Del Carmen has to offer. This will be our beachfront home whenever we are in PDC!

Was this review helpful? Yes 7
Phoenix, Arizona
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 3, 2014 via mobile

This little hotel located right off Calle 8 is not for you if you want the "all inclusive" resort experience, however if you want to feel valued this hotel will exceed your expectations! The location is ideal, it allows you to enjoy all what Playa del Carmen has to offer. The hotel is right on the beach and offers lounge... More

Was this review helpful? Yes 4
Santa Rosa, CA
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 22, 2014

My first time at a resort in Mexico. I picked this place from Trip Advisor. Everything about the hotel is excellent especially the staff - Pablo & everyont in the hotel. The best man for beach service Juan. Juan & Carlos & our waiter Louis were attentive & helpful & treat you like royalty. Great view of the ocean &... More

Was this review helpful? Yes 1
Arvada Co
2 reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 21, 2014 via mobile

Just got back from from a 10 day stay at the playa maya and words cannot describe how enjoyable our stay was. The staff Pablo, Ayreli, Fernando, Juan,Carlos ,Louise are just a few of the great people they have working there. We stayed there last year and we returned again this year for for multiple reasons. The staff is outstanding,... More

Was this review helpful? Yes 2

Been to Playa Maya? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Playa Maya

Also Known As:
Playa Maya Hotel Playa Del Carmen
Playa Maya Del Carmen
Playa Maya Hotel
Playa Maya Riviera Maya/Playa Del Carmen, Mexico
Address: Playa del Carmen, Q Roo 77710, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Beach Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
#6 On the Beach Hotel in Playa del Carmen
#8 Best Value Hotel in Playa del Carmen
#19 Family Hotel in Playa del Carmen
#61 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Playa Maya, a boutique hotel opened in mid-2002, is located right on the beach in Playa del Carmen and just a block from 5th Avenue, the heart of activity here. Secluded location makes it a very tranquil property, providing the perfect base for exploring the nightlife of Playa and the wonders of the Mexican Caribbean, including a wealth of scuba diving, snorkeling and fishing activities, archaeological ruins of the ancient Maya at Tulum, Coba and Chichen Itza, the eco-parks Tres Rios, Xcaret and Xel-Ha, and Cozumel island and the facilities and attractions of Cancun, under an hour away by ferry and by car, respectively. ... more   less 

Owners: What's your side of the story?

If you own or manage Playa Maya, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Playa Maya to your Saves list