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Playa Maya

Certificate of Excellence
Playa del Carmen, Q Roo 77710, Playa del Carmen 77710, Mexico
Playa Maya
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579 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Level Contributor
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Spent feb here with family who were fearful of traveling to mexico. Their fear quickly oassed as they felt right at home at our favourite little gem on the beach. Staff here have become family. We have traveled here a few times now and are going back. Love lounging on the beach and the long walk on the beach. Lots... More 

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Houston, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

It has taken me a week to come down from our vacation high at Playa Maya...we have visited Playa Maya for years...to eat...drink...sit on the beach....but never stayed...so glad we did...it was by far...the perfect place for us....after our twelfth trip to Mexico...we have found what really suits us...small...personal...quaint and clean...delicious food and drink...and the best service anywhere...Ricky....Wendy...Juan...Carlos...and Luis...you guys... More 

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Mission, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location. Clean rooms. Very friendly people that work there gave us tips Breakfast was great. Pool not that big but still give u a good refreshing after the beach. Lot of great water activities closed by

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Playa Maya is a wonderful little boutique hotel right on the beach, with great rooms and service. Food is delicious! My daughter and I stayed here for her 30th birthday. If you're looking for resort style with thousands of people crawling all over you, this isn't the place! It's small..and has everything you need and the staff is absolutely incredible.... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for my birthday- I soecifically did not want a giant all inclusive resort. I wanted a hotel that was small, on the beach, and clean. Playa Maya was great. The staff is incredible and you can tell that they enjoy working there- the same people waited on us/took care of us everyday. Breakfast was included and you... More 

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Brazil
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent size rooms, brand new. Great mattress showers and clean rooms! After five countries in central america, this was the best hotel! The owner is very friendly and all was great. A little walk to 5th avenue, about 10 min. So all in all, this is a very good place to stay in Carmen!

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Arlington, Virginia, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 18, 2015

For our first trip to Playa del Carmen, my husband and I stayed 3 nights at Playa Maya in June 2015. We've stayed in several luxury all-inclusive resorts in various cities, but we chose Playa Maya for this trip because we really wanted a more intimate and authentic experience, and a hotel within walking distance of local shops and restaurants.... More 

Was this review helpful? Yes 8
PlayaMaya, Public Relations Manager at Playa Maya, responded to this review

Hello again, and thank you for posting your comments, although of course we were very sorry to hear you had such a negative reaction. I personally also appreciate you posting them so soon (just a day or two after your check-out), since that has made it much easier and clearer in terms of checking with staff and seeing what went... More 

Lenexa, Kansas
Level Contributor
133 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed June 15, 2015

Playa Maya is located centrally on the beach in PDC. This makes it convenient for shopping, going to restaurants, and catching the ADO and colectivo. We had a balcony room (#302) which has plenty of storage space (dressers) and closet. There is also a safe, small refrigerator, and television in the room. The water pressure when taken a shower isn't... More 

Was this review helpful? Yes 1
Wollongong, New South Wales, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 15, 2015

Pros Amazing staff and location Really enjoyed the breakfasts Caught a big permit and the chef did a great job cooking it. Great spacious room with comfortable bed, excellent wifi and safe. Cleaner was very thorough Excellent location for beach runs, restaurants and swimming Cons Beach currently has a seaweed problem but they try their best to remove it. I... More 

Was this review helpful? Yes 2
Ballarat, Australia
Level Contributor
123 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed May 24, 2015

We stayed at this hotel at the end of a big trip. It's right on the beach, so let the porters no when you arrive and they'll come carry your luggage across the 20 metres of sand from the road to the office. We had the interconnecting family room. One had huge king bed and the other twin bed. Both... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Fish tacos(4)
  • Very good(3)
  • Coconut shrimp(3)
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Beach (28)
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Pool (32)
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Standard Double Room (54)
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Superior King Room with Balcony (61)
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The Hotel (26)

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Amenities