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Koox Caribbean Paradise Hotel

2.5 of 5 5th Avenida Norte Esq. Constituyentes, Playa del Carmen 77710, Mexico (Formerly Caribbean Paradise Resort & Spa)
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Koox Caribbean Paradise Hotel
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Koox Caribbean Paradise Hotel
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157 reviews from our community

Traveler rating
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    46
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30
51
13
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sacramento, California
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you can't afford a beachfront resort in Playa del Carmen, this hotel is a great option. Hotel staff were always helpful and friendly, and the location is just a couple minutes from the beach and right on the corner of 5th Avenida - so close to all the action! With that said, it wasn't the most quiet hotel (but... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed October 17, 2014

Hotel Wes pretty nice, the pool is really nice but not so clean. Bed is very comfortable, a small TV in the room and nice but not that good shower.. Hotel located really at the center of town, really close to anything. Rooms are pretty clean and stuff are very helpful!

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KooxHotels, E-Business Manager at Koox Caribbean Paradise Hotel, responded to this review

Dear guest, Thanks a lot for your review of your stay at Ko'ox Caribbean Paradise Hotel and we are very happy to know that you had enjoyed your days with us. We will take into account the issues of the shower, the swimming pool and we will work hard on it to improve our services. Thanks again for chosen us... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed June 30, 2014

Me & my partner found this hotel with very good rates and decided to book for a weekend, It was a great surprise to find not only a great deal but a very clean room, super cool service from the employees (2 extra points to Omar at the Front Desk!), a nice pool, a great view of the dynamic Quinta... More 

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KooxHotels, E-Business Manager at Koox Caribbean Paradise Hotel, responded to this review

Dear Fernando, Thanks a lot for your kind words and we really love to hear that you enjoyed your stay at Ko'ox Caribbean Paradise Hotel. We want to thank you for chosen us and specially all our staff (and Omar!) want to thank you! See you soon and best regards! More 

Sydney, Australia
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 17, 2014 via mobile

This was a great located hotel that sat 2mins walk from the beach and had multiple food options just downstairs. We arrived late (around 11pm) and still found most of the restaurants open. The hotel is right on the main strip and so the rooms are quite noisy until around midnight and on that basis I wouldn't recommend it if... More 

Was this review helpful? Yes 2
KooxHotels, E-Business Manager at Koox Caribbean Paradise Hotel, responded to this review

Dear guest, Thanks a lot for your review of your stay at Ko'ox Caribbean Paradise Hotel and we are delighted to know that you enjoyed your days with us. We are taking into account the inconvenience you had mentioned with the wifi connection, and we we are working on it. Thanks again for chosen us and we look forward to... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 13, 2014

We stayed here end of March till begin of April 2014. We had a pleasent stay! It's a very basic hotel, so don't expect any luxury, but the rooms are clean, and we had a balcony with a nice view. The location is perfect: right in the middle of the center of Playa Del Carmen!! The staff was also great,... More 

Was this review helpful? Yes 1
KooxHotels, E-Business Manager at Koox Caribbean Paradise Hotel, responded to this review

Dear Sascha & Rosanne, Thanks a lot for your words and all your comment about your stay at Ko'ox Caribbean Paradise Hotel. We are delighted to know that you enjoyed your days with us and specially you could appreciate the excelent location of the hotel. As you know, our guests are close to everything! Thanks again for chosen us, for... More 

Stockholm, Sweden
1 review
5 of 5 stars Reviewed March 31, 2014

Great hotel with very good staff. Omar helped us with information to enjoy our vacation the best way. Location was good, close to the beach, restaurants and with taxis just outside the door. Nice relaxing pool

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KooxHotels, E-Business Manager at Koox Caribbean Paradise Hotel, responded to this review

Dear guest, Thanks a lot for your review of your stay at Ko'ox Caribbean Paradise Hotel in Playa del Carmen. We are delighted to know that you had enjoyed your days with us. Thanks for your words to our staff, specially, Omar, and we look forward to welcome you again very soon in Riviera Maya! Best regards! More 

Montreal
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed February 17, 2014

Stayed here for 2 nights a few weeks ago and really liked the location and hotel. Our room was comfortable and spacious. Good bed and large bathroom with nice, big shower. We loved sitting out on the balcony which overlooks a busy corner on 5th avenue. Great people watching and entertainment. We ended up staying at another Koox property in... More 

Was this review helpful? Yes
KooxHotels, E-Business Manager at Koox Caribbean Paradise Hotel, responded to this review

Dear friend, Thanks a lot for your review of your stay at Ko'ox Caribbean Paradise Hotel and we are really happy to know that you enjoyed all the facilities and services of the hotel. We want to thank you for chosen us and we look forward to welcome you again very soon! Best regards!!! More 

Chicago, Illinois, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2013

amazing hotel and always smells like incense which I loved , very clean. very good deal on the location, close to everything, café right outside which is super good , service was great and very helpful

Was this review helpful? Yes 1
KooxHotels, E-Business Manager at Koox Caribbean Paradise Hotel, responded to this review

Dear Amani, Thank you so much for your review of your holidays with us and we are very happy to know that you enjoyed our facilities, services and all Playa del Carmen offers you. We look forward to welcome you again very very soon!! Best regards, Koox Caribbean Paradise Hotel Team More 

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Additional Information about Koox Caribbean Paradise Hotel

Address: 5th Avenida Norte Esq. Constituyentes, Playa del Carmen 77710, Mexico (Formerly Caribbean Paradise Resort & Spa)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Koox Caribbean Paradise Hotel 2.5*
Number of rooms: 45
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Also Known As:
Caribbean Paradise Hotel Playa Del Carmen
Caribbean Paradise Resort And Spa
Hotel Caribbean Paradise
Koox Caribbean Paradise Hotel Riviera Maya/Playa Del Carmen, Mexico

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