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Koox Caribbean Paradise Hotel

5th Avenida Norte Esq. Constituyentes, Playa del Carmen 77710, Mexico (Formerly Caribbean Paradise Resort & Spa)
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1 room 1 adult
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Koox Caribbean Paradise Hotel
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261 Reviews from our TripAdvisor Community

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County Dublin, Ireland
1 review
3 of 5 stars Reviewed yesterday NEW

we were allowed to leave our baggage to be looked after before check in and the gentleman at the desk did not charge us extra for a late check out, he was very helpful. This hotel is fine for a functional overnight but i would not recommend staying any longer.

Helpful?
Thank Ashes9
Auckland Region, New Zealand
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Booked in advance to stay 10 nights after booking online Via Booking.com one month later i received an email from booking.com stating that the hotel Koox had made an error when publishing the rates online at booking.com and the amount that I paid for could not be honored when i arrived and that i would have to pay double the... More 

Helpful?
Thank zelhamakl

Travelers are raving about these Playa del Carmen hotels

Lincoln, Nebraska
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 24, 2015 via mobile

Great location! Located on the main tourist 5th ave and Costituientes. All shops, restaurants, and the beach are within walking distance. The hotel has a small pool on the second floor. Th3 only dislike i had was loud people late at night in the hallway and pool area.

Helpful?
Thank Brian B
KooxHotels, E-Business Manager at Koox Caribbean Paradise Hotel, responded to this review

Dear Guests! Thanks a lot for your review of your stay with us and it's a pleasure to know that you enjoyed our services and facilities. Thanks a lot for chosen us and we look forward to welcome you very soon! Best regards! More 

Lahti, Finland
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 17, 2015 via mobile

Nice hotel in 5th avenue, near the beach and shopping. Friendly and helpfull staff and nice small pool area but there is not any pool bar. Only downside was that there is no fridge in basic room. This hotel is good place to stay with a good price!

Helpful?
Thank ElinaMari
KooxHotels, E-Business Manager at Koox Caribbean Paradise Hotel, responded to this review

Dear Guests! Thanks a lot for your review of your stay with us and it's a pleasure to know that you enjoyed our services and facilities. Thanks a lot for chosen us and we look forward to welcome you very soon! Best regards! More 

Laredo, Texas, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 13, 2015

This hotel is located two blocks away from the beach and few blocks away from the main clubs, walking distance. My room was clean and I also liked the view from my room (the pool) I felt safe all the time. Police officers right in front of the main entrance 24 hrs. I truly recommend this hotel if you want... More 

Helpful?
Thank LHSantos
2 reviews
3 of 5 stars Reviewed December 10, 2015

was kinda over priced for a just decent place. bed was hard and stairs are frustrating. the pool was ok as long as not more than 8 are inside else u just stand/ slow paddle. The room was basic and mine had no view since i was facing a taxi stand at the back. Only good thing is your on... More 

Helpful?
Thank mario b
White Rock, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 5, 2015

We thoroughly enjoyed our stay! Staff went above and beyond our expectations. Our accommodations were comfortable with a beautiful view, nice pool, and right on 5th ave. Excellent location, excellent price, quiet, and very comfortable. Thanks for the great time! Jo

Helpful?
Thank Jo S
2 reviews
5 of 5 stars Reviewed December 1, 2015 via mobile

My partner and I stayed here in 2011 and returned here recently in November 2015. If you're looking for a big fancy all inclusive hotel where you plan to spend all day sitting around the pool this hotel isn't it. However, if you want a good value hotel that is perfectly located in the middle of Playa Del Carmen with... More 

Helpful?
Thank Daz P
Edmond
Level Contributor
6 reviews
3 hotel reviews
2 of 5 stars Reviewed November 23, 2015 via mobile

After reading reviews and having some hesitation- we decided to book and give it a try. Check In was pretty simple, signed some papers and they hand you three remotes and point you towards your room. There's no elevators, which is fine- but if you're traveling with heavy/large luggage- it can be an inconvenience. We arrived to our room and... More 

Helpful?
Thank Sillymins
Picton, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 23, 2015 via mobile

Wonderful location with super friendly staff! Omar and David were very helpful and accommodating allowing us a late checkout to comply with our travel plans. Right in the heart of Playa Del Carmen with a great pool. Cant beat the value here!

Helpful?
Thank Djstollie
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