We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 200 Playa del Carmen hotels

Koox Caribbean Paradise Hotel

2.5 of 5 Hotel   |   5th Avenida Norte Esq. Constituyentes, Playa del Carmen 77710, Mexico (Formerly Caribbean Paradise Resort & Spa)
Hotel amenities
Koox Caribbean Paradise Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save Saved
You added Koox Caribbean Paradise Hotel to your Saves list
44%
Ranked #151 of 200 Hotels in Playa del Carmen
A recent review
3 of 5 stars reviewed 3 days ago
Netanelcn
Write a Review

147 reviews from our community

Traveler rating
    21
    40
    44
    22
    20
See reviews for
28
51
12
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (147)
  • Mar-May only
    (39)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (44)
All months
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Hotel Wes pretty nice, the pool is really nice but not so clean. Bed is very comfortable, a small TV in the room and nice but not that good shower.. Hotel located really at the center of town, really close to anything. Rooms are pretty clean and stuff are very helpful!

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed June 30, 2014

Me & my partner found this hotel with very good rates and decided to book for a weekend, It was a great surprise to find not only a great deal but a very clean room, super cool service from the employees (2 extra points to Omar at the Front Desk!), a nice pool, a great view of the dynamic Quinta... More

Was this review helpful? Yes
KooxHotels, E-Business Manager at Koox Caribbean Paradise Hotel, responded to this review

Dear Fernando, Thanks a lot for your kind words and we really love to hear that you enjoyed your stay at Ko'ox Caribbean Paradise Hotel. We want to thank you for chosen us and specially all our staff (and Omar!) want to thank you! See you soon and best regards! More

Sydney, Australia
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 17, 2014 via mobile

This was a great located hotel that sat 2mins walk from the beach and had multiple food options just downstairs. We arrived late (around 11pm) and still found most of the restaurants open. The hotel is right on the main strip and so the rooms are quite noisy until around midnight and on that basis I wouldn't recommend it if... More

Was this review helpful? Yes 2
KooxHotels, E-Business Manager at Koox Caribbean Paradise Hotel, responded to this review

Dear guest, Thanks a lot for your review of your stay at Ko'ox Caribbean Paradise Hotel and we are delighted to know that you enjoyed your days with us. We are taking into account the inconvenience you had mentioned with the wifi connection, and we we are working on it. Thanks again for chosen us and we look forward to... More

1 review
4 of 5 stars Reviewed April 13, 2014

We stayed here end of March till begin of April 2014. We had a pleasent stay! It's a very basic hotel, so don't expect any luxury, but the rooms are clean, and we had a balcony with a nice view. The location is perfect: right in the middle of the center of Playa Del Carmen!! The staff was also great,... More

Was this review helpful? Yes
KooxHotels, E-Business Manager at Koox Caribbean Paradise Hotel, responded to this review

Dear Sascha & Rosanne, Thanks a lot for your words and all your comment about your stay at Ko'ox Caribbean Paradise Hotel. We are delighted to know that you enjoyed your days with us and specially you could appreciate the excelent location of the hotel. As you know, our guests are close to everything! Thanks again for chosen us, for... More

Stockholm, Sweden
1 review
5 of 5 stars Reviewed March 31, 2014

Great hotel with very good staff. Omar helped us with information to enjoy our vacation the best way. Location was good, close to the beach, restaurants and with taxis just outside the door. Nice relaxing pool

Was this review helpful? Yes
KooxHotels, E-Business Manager at Koox Caribbean Paradise Hotel, responded to this review

Dear guest, Thanks a lot for your review of your stay at Ko'ox Caribbean Paradise Hotel in Playa del Carmen. We are delighted to know that you had enjoyed your days with us. Thanks for your words to our staff, specially, Omar, and we look forward to welcome you again very soon in Riviera Maya! Best regards! More

Montreal
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed February 17, 2014

Stayed here for 2 nights a few weeks ago and really liked the location and hotel. Our room was comfortable and spacious. Good bed and large bathroom with nice, big shower. We loved sitting out on the balcony which overlooks a busy corner on 5th avenue. Great people watching and entertainment. We ended up staying at another Koox property in... More

Was this review helpful? Yes
KooxHotels, E-Business Manager at Koox Caribbean Paradise Hotel, responded to this review

Dear friend, Thanks a lot for your review of your stay at Ko'ox Caribbean Paradise Hotel and we are really happy to know that you enjoyed all the facilities and services of the hotel. We want to thank you for chosen us and we look forward to welcome you again very soon! Best regards!!! More

Chicago, Illinois, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2013

amazing hotel and always smells like incense which I loved , very clean. very good deal on the location, close to everything, café right outside which is super good , service was great and very helpful

Was this review helpful? Yes 1
KooxHotels, E-Business Manager at Koox Caribbean Paradise Hotel, responded to this review

Dear Amani, Thank you so much for your review of your holidays with us and we are very happy to know that you enjoyed our facilities, services and all Playa del Carmen offers you. We look forward to welcome you again very very soon!! Best regards, Koox Caribbean Paradise Hotel Team More

Colorado Springs, Colorado, United States
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 24, 2013

We stayed here and were pleasantly surprised, the hotel was clean the staff was friendly the pool was also fun. The location was perfect, right in the middle of everything, we enjoyed walking around every night, and not having to travel a long distance to get to the center or town. Rogelio works in the morning and was a great... More

Was this review helpful? Yes
KooxHotels, E-Business Manager at Koox Caribbean Paradise Hotel, responded to this review

Dear Sirs, We are very pleased to receive your kind words and we are very happy to know that you enjoyed your holidays at Koox Caribbean Paradise Hotel. Rogelio wants to thank you for your kindness and he is looking forward to welcome you again soon. All Koox Caribbean Paradise Hotel look forward to see you very very soon and... More

Questions? Get answers from hotel staff and past guests. Ask a question
Do you own or manage Koox Caribbean Paradise Hotel?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Koox Caribbean Paradise Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Koox Caribbean Paradise Hotel

Address: 5th Avenida Norte Esq. Constituyentes, Playa del Carmen 77710, Mexico (Formerly Caribbean Paradise Resort & Spa)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Koox Caribbean Paradise Hotel 2.5*
Number of rooms: 45
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Orbitz, Agoda, Booking.com, Priceline, Hotels.com, Odigeo and Tingo so you can book your Koox Caribbean Paradise Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Caribbean Paradise Hotel Playa Del Carmen
Caribbean Paradise Resort And Spa
Hotel Caribbean Paradise
Koox Caribbean Paradise Hotel Riviera Maya/Playa Del Carmen, Mexico

84 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (73)
Viewed
Hotel & grounds (18)
Viewed
Dining (2)
Viewed
Room/suite (12)
Viewed
Pool/beach area (8)
Viewed
View from room (9)
Viewed
Bathroom (4)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (7)
Viewed
Pool/beach area (2)
Viewed
Bathroom (1)
Hotels you might also like...
Check In Check Out
Price Your Stay