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All 199 Playa del Carmen hotels

Sunset Fishermen Spa & Resort

Bahia del Espiritu Santo #9 | Playacar, Playa del Carmen 77710, Mexico
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Sunset Fishermen Spa & Resort
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75%
Ranked #87 of 199 hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed 3 weeks ago
Scott W Aspen, Colorado
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561 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
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English first
Colorado Springs, Colorado
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 1 week ago

I visited this resort a few years ago and it was really nice. Clean, comfortable, and seemed to be in great shape. This visit was a disaster. Upon arrival we had no hot water. And after three days, we still had no hot water. The excuse was "the pump is broken" and "we are working on it". Also, the pool... More

Was this review helpful? Yes 2
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear Guest: Thank you very much for taking the time to share your experience at Fishermen’s Village with us. Catering to repeat guests in its majority this property has had a consistent full occupation year-round since its opening which is something we strive to preserve. We regret to hear that on this occasion your experience was not equal to your... More

Montreal, Canada
Top Contributor
54 reviews 54 reviews
23 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We returned from here just a few weeks ago and must say that often pictures can be very deceiving. This certainly seemed to check all of the boxes but when we arrived, things changed. Upon arriving at the condo and checking all of the rooms, we noticed in the queen bedroom a puddle of water on the floor. Upon closer... More

Was this review helpful? Yes
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear Guest: Thank you for taking the time to post your feedback about your stay at Fishermen. We regret to read we failed to provide you with a vacation experience which reflects our commitment to quality and excellence. We take every comment seriously and your points are benefitial suggestions to improve the service quality to our valued guests like you.... More

Aspen, Colorado
1 review
4 of 5 stars Reviewed 3 weeks ago

Great hotel for its price point. Clean and well maintained. Comfortable amenities. Pleasant and helpful staff. Very professional. Particularly liked Elizeth the Front Desk manager. Great attitude and very helpful. Knowledgeable and accommodating. Great job Elizeth! I will be returning.

Was this review helpful? Yes
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear Guest: Thank you for your nice comments and for considering Sunset Fishermen a Great place. We are glad to learn that you enjoyed your stay and we are looking forward to your next visit. More

Deptford, New Jersey
1 review
4 of 5 stars Reviewed 3 weeks ago

This was most of our groups first trip to Mexico, and my first trip to Playa del Carmen. The purpose of our visit was to just get away for a week; a mix of relaxation and fun. I used RCI to book the resort and though many reviews were complaints gave an uneasy feeling, we kept an open mind. Our... More

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Alexandria, VA
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It's been two years since our last visit to this facility. Every year we have visited, there has been some major issue upon our arrival. This year it was no different, in fact, it was the worst. Four families were unhappy with their situation. For us, it seemed as though registration didn't put us in the system so the folks... More

Was this review helpful? Yes 1
Virginia Beach, Virginia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Negatives: Not enough staff at dinner time. Reservations are needed for dinner. In the evening, the hotel runs out of hot water. Positives: A very clean beach, helpful staff, beautiful & large rooms. Great air conditioning. Games and shows by staff and outsiders. Everyone is so nice. My husband and I have been to this resort 4 times in the... More

Was this review helpful? Yes 2
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear Guest: Thank you for your nice comments. We are glad to learn you always love to visit Sunset Fishermen and you had a nice stay during your last visit. We also appreciate the opportunity areas mentioned, our guests' satisfaction is our main concern so your feedback enables us to review our standards and procedures in order to assure the... More

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Very Nice and beautiful, clean and well kept hotel, amazing location, pleasant surroundings, good attentive service, served very good tasting and looking food, fun activities around the pool and on the beach,

Was this review helpful? Yes
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear Guest: Thank you for your nice comments. We are glad to learn you had a wonderful time while vacation at Sunset Fishermen and enjoyed our amenities. Come back soon, remember you home away from home will be waiting for you. More

Clovis, Ca
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have been here before and always like the beach here better than other beaches in the area. The sand is so fine and easy to walk on with out stepping on rocks. This was the so called slow season so it was not too crowded but just enough people to meet and make new friends. The breakfast had very... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed June 21, 2014 via mobile

Excellent service, clean rooms, great food and Drinks. We had the all inclusive and were able to take out kayaks and a catamaran for free. Entertainment mngr, Andy played tons of games with us and my 7 year old son found a few friends for the week. Fountains & pools were all working. We worked out in the gym and... More

Was this review helpful? Yes
DavidZCancun_Mexico, Manager at Sunset Fishermen Spa & Resort, responded to this review

Dear Guest: Thank you for your nice comments and for considering Sunset Fishermen a Paradise. We appreciate your nice comment specially about our staff and we thank you on their behalf. It will be our pleasure to be your host next year. More

Boise, Idaho
1 review
3 of 5 stars Reviewed June 21, 2014

We were very excited to take our yearly family vacation in a new spot, with pretty high expectations. Unfortunately, it didn't start out well. We arrived at the resort at about 9 o'clock at night, after flying all day, with luggage and groceries in tow, only to find that they had put some other family in our reserved condo! We... More

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Additional Information about Sunset Fishermen Spa & Resort

Address: Bahia del Espiritu Santo #9 | Playacar, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
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Also Known As:
Sunset Fishermen Hotel Playa Del Carmen
Sunset Fishermen Spa And Resort
Sunset Fishermen Playa Del Carmen
Sunset Fishermen Spa & Resort Riviera Maya/Playa Del Carmen, Mexico

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style
#56 Family Hotel in Playa del Carmen #89 Romantic Hotel in Playa del Carmen
Number of rooms
90

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