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Kinbe Hotel

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Calle 1o Norte entre 1a y 5a, Playa del Carmen 77710, Mexico
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Kinbe Hotel
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Kinbe Hotel
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470 reviews from our community

Traveler rating
    153
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I was looking forward to my vacation at Hotel Kinbe. This would have been my first visit but I have walked by before and thought it looked very nice and was very excited to stay there. The day of my flight we got caught in traffic and wound up missing the flight. Instead of paying a cancellation fee I was... More 

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utah
Reviewer
3 reviews 3 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I just stayed a week in February at Kinbe. We LOVED it! Just to make it clear, it is not the Marriott. If that is what you are used to, then this might not be your best choice. It is a very local hotel. With that being said, I will go on. We were in room #1.... More 

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hotel k, Social Media Manager at Kinbe Hotel, responded to this review

Dear Afakasipini, Thanks for the kind words, so much love we’re flattered. We particularly like how you describe us as a “Very local Hotel” for us that’s a compliment, as we are actually one of the first boutique hotels in town, and we really call Playa del Carmen our home. You did catch the spirit of the “Kinbe Experience”; all... More 

Warsaw, Poland
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed there for 4 nights. The hotel has great location, we could even see the sea from our window. The staff was very helpful and willing for small chat. Our room was everyday cleaned. Sometimes we have heard music from the near located bar but it was not annoying and it's was rather quite place (especially since the street... More 

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hotel k, Social Media Manager at Kinbe Hotel, responded to this review

Dear Dreszcz Thanks for your nice comments; we are very glad that you enjoyed your stay with us. Just like you, most of our guests enjoy the location that we have in the heart of Playa del Carmen, and love to be so close to the beach. We’re happy that you were not annoyed and that you found quiet rest.... More 

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 19, 2015

We arrived at the Kinbe hotel on Feb 2nd and it was such a cute hotel. The front desk staff was great and very helpful any information you require they will have it. We stayed in room 7 only a short walk up which was perfect and quiet. Our room was always cleaned with fresh towels and anything you needed... More 

Was this review helpful? Yes 1
hotel k, social media manager at Kinbe Hotel, responded to this review

Dear Jenny B You are welcome! Thanks to you for the awesome review, it’s always good to hear that the staff was helpful, we really make a case about being service oriented and I’ll give them kudos for keeping up with the good work. Yes, we love the bakery across the street as well as many other little charming businesses... More 

Tulsa, Oklahoma
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 18, 2015

This hotel is conveniently located steps away from the beach and the main drag, Avenue 5. The staff is so friendly and very helpful. We've stayed here 3 times - twice in the loft rooms and once in the Terra room. Loved the private terrace but the loft rooms are a bit more quiet. All in all this is a... More 

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hotel k, social media manager at Kinbe Hotel, responded to this review

Dear Lillonis: Thanks for your kind words about our hotel and our staff, and also many thanks for keeping coming back; it’s great to know we have loyal and repeat costumers! We hope you’ll keep visiting us and thanks again for your positive review. Best regards Hotel kinbe More 

Ensenada, Mexico
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 17, 2015

This hotel is great...the location is amazing, it's so close to the beach and the 5th avenue, you can go to anywhere. The staff is very friendly . The pool is not very good but it doesn't matter because you have the beach just outside, less than 5 minutes.

Was this review helpful? Yes 1
hotel k, Social media manager at Kinbe Hotel, responded to this review

Dear Gabriela N Thanks for your nice review! Yes, our location is very good; we’ve been around for long time so we got to pick a nice spot in the heart of Playa del Carmen ½ a block to the beach, ½ a block to 5th Av. I am also glad that you liked our staff’s service. We strive to... More 

dtw
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 12, 2015

If you want to be in the heart of everything without the noise, this is the hotel to stay at. We stayed here for a girls getaway weekend. It was short walk to the beach and 5th Ave. its even in walking distance to Walmart. For the things that you forgot, but don't want to pay 5th Ave prices for.

Was this review helpful? Yes
hotel k, social media manager at Kinbe Hotel, responded to this review

Dear sporte11, Thanks for your kind words; we're glad Hotel Kinbe worked out for you and your friends. Yes our location is superb, and is awesome that you took advantage of it. We hope to see you some time in the future! Regards Hotel Kinbe More 

California
1 review
5 of 5 stars Reviewed February 9, 2015

My husband and I loved Kinbe! it is located in between 5th avenue and the beach; across from the hotel there is a massaging spot that everyone must go to. There are clubs that start from 9pm to 5 am- if you are a heavy sleeper or plan to be out at night then you won't mind it; you'll actually... More 

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hotel k, social media manager at Kinbe Hotel, responded to this review

Dear Monica G, It's great to hear that your husband and you loved Kinbe! Very encouraging words for all of our staff. We like that you mention that one does not need a taxi so much since we're close to everywhere downtown. If one wants to stay in the heart of Playa del Carmen, kinbe would be the place, right?... More 

Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 3, 2015

A lovely hotel with two charming courtyards, one as a garden; the other as a pool. Excellent and efficient staff. Good wifi. Good A/C. Half a block to the beach, cute restaurants near by, conveniently located to all that Playa de Carmen has to offer. But I won't stay there again..... Surrounded by three bars that play music until 3... More 

Was this review helpful? Yes 1
hotel k, social media manager at Kinbe Hotel, responded to this review

Dear Mtl Bear, Thanks for the kind words describing our hotel, we really are proud of the looks achieved by our tropical garden, our waterfall fountain and eclectic architecture, Kinbe is a really cute place. We're sorry to hear tough, that you won't be coming again and regret that your experience was not 100% good. At Kinbe we strive to... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 1, 2015 via mobile

We were not unhappy with our stay but if we were to return I would need to see a few changes.... Our room #7 on second floor was small and had no chairs and just two little very unsteady cheap tables. It was very dark with dim lighting even in bath..... But was pleasant in the fact that you could... More 

Was this review helpful? Yes 1
hotel k, social media manager at Kinbe Hotel, responded to this review

Dear Kate K, Thanks for your objective review, we're happy that you appreciated our tropical garden and we really appreciate your detailed feedback about changes that you'd like to see if you came back, we like to listen to our guests. We agree with you when you say - "The location is perfect and the reason we booked it in... More 

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