We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Kinbe Hotel

3.0 of 5 Calle 1o Norte entre 1a y 5a, Playa del Carmen 77710, Mexico
Hotel website
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Kinbe Hotel
Professional photos View all
Browse nearby
Kinbe Hotel
Write a Review

446 reviews from our community

Traveler rating
    144
    181
    53
    43
    25
See reviews for
40
224
33
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (446)
  • Mar-May only
    (114)
  • Jun-Aug only
    (100)
  • Sep-Nov only
    (94)
  • Dec-Feb only
    (138)
All months
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I stayed there for 3 nights. The german girl at the front desk was rude and cold. It was obvious that I was annoying her by checking in and her behaviour did not change over the three days I stayed there. I had issues with an overflowing shower due to a clogged shower drain as well as bugs. When I... More 

Was this review helpful? Yes 1
Petoskey, Michigan
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you want a true Playa Feel with luxury and Great service..This is the place for you! Room was cool...clean..quiet and the service was top notch! Comfortable beds and wonderful towel art..I will be back often!

Was this review helpful? Yes 1
Playa del Carmen, Mexico
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Great location, contemporary hotel by Mexico standards Very clean But The best aspect is the staff Carlos & Anna were exemplary & service/friendliness beyond the regular line of duty Also, has a great link to the excellent Beach Bar Senzei ... Where another Carlos stepped to the plate in service too No hesitation to go back there Haydn

Was this review helpful? Yes 1
hotel k, Public Relations Manager at Kinbe Hotel, responded to this review

Haydn R, thank you for your review, we are glad you enjoyed your stay at Kinbe and that Anna and Carlos were helpful. We know each client is different and we try to make you feel special and with a personalized service providing making sure your stay as perfect as possible. We hope we see you back at Kinbe soon More 

Boulogne
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Kinbe is awesomely placed in Playa del Carmen, close to quinta avenida et wonderful restaurants. If you are a scuba diver, this is the place to be, since you have 3 diving centers close by. We had a nice terrace in room 6, with partial view on the sea.

Was this review helpful? Yes 2
hotel k, Public Relations Manager at Kinbe Hotel, responded to this review

Laurent W, we loved your review, we are extremely glad you liked your stay at Kinbe. Our location provides our guests to enjoy all of Playa's best attractions (restaurants, beaches, tours, etc.) and all our staff strives to provide our customers a personalized service so you can have an excellent stay at our hotel and Playa del Carmen. Hope we... More 

Las Vegas, Nevada
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This small hotel, with 3 floors is modern and sits half a block from the beach. Staff is very helpful, and it has a 24 hour front desk. The pool and the garden are beautiful, and very well maintained. We stayed in room 3, downstairs, which I regret. The room was facing a high fence, and there is no ventilation... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 16, 2014

It´s a simple hotel, with little nice rooms and cheap fees. They don´t have a restaurant inside, but breakefast can be taken beside in a restaurant. Without elevators, it can be dificult if you have a lot of luggage. Although, it´s a nice hotel with a great staff, ready to help anytime (Mr. Carlos in special). If we return to... More 

Was this review helpful? Yes
Eugene, Oregon
Top Contributor
141 reviews 141 reviews
14 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed November 4, 2014

This place is half a block from the beach and half a block from 5 th avenue ( the main shopping street ) yet the way it is set up with a courtyard it is very quiet . Only one room has an ocean view , all others face the lush jungle like court yard or the pool . The... More 

Was this review helpful? Yes 1
hotel k, Public Relations Manager at Kinbe Hotel, responded to this review

Anthony D thank you very much for your review and are glad you enjoyed your stay at the Kinbe hotel. Each of our cusomers is unique and has different needs which is why we make sure to give a customized service providing all the information you might need for you to have an enjoyable stay. We hope we can see... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 7, 2014

The room smelled like sewage - the smell came from the bath room. And the bad sheets were with stains... Also the internet in the room was very slow (low wifi signal). The front desk were very nice and helpful. My girlfriend and I would not recommend the hotel.

Was this review helpful? Yes 1
hotel k, Public Relations Manager at Kinbe Hotel, responded to this review

Tomer46 we appreciate your review and regret your stay was not as you had expected. We will take your comments into account and make sure to make the proper changes so that it does not happen again. We hope you give us a second chance and you stay with us again. More 

Mineola, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 4, 2014

Don't expect elegance here, but the room was very clean and comfortable, the location (1 minute from the beach) was excellent and the staff was incredibly helpful and friendly! The a/c kept the room quite comfortable, and the Wi-Fi gave me no problems at all. Our room was at the end of the interior courtyard (complete with a little patio/terrace),... More 

Was this review helpful? Yes 1
San Francisco, California
Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 26, 2014

I mainly picked this hotel for location, near the main street and bus stations. Room was OK, air conditioning worked, atmosphere was nice. Never saw anyone using the pool so I wondered if there was something wrong with it. The wifi never worked, which is really becoming an essential amenity for me. If you can't offer decent wifi, just don't... More 

Was this review helpful? Yes 1
hotel k, Public Relations Manager at Kinbe Hotel, responded to this review

MarianaSF thank you for staying at Kinbe, we appreciate your review. Regarding our internet/wifi connection we are currently working with our provider to make sure it works properly, unfortunately it is not something we can solve ourselves. We hope you'll visit us again. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Kinbe Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Kinbe Hotel

Address: Calle 1o Norte entre 1a y 5a, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kinbe Hotel 3*
Number of rooms: 29
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Cheap Tickets, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Kinbe Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Kinbe Hotel Playa Del Carmen
Kinbe Playa Del Carmen
Kinbe Hotel Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#70 On the Beach Hotel in Playa del Carmen
#92 Romantic Hotel in Playa del Carmen

208 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (193)
Viewed
Hotel & grounds (71)
Viewed
Room/suite (44)
Viewed
Bathroom (2)
Viewed
View from room (12)
Viewed
Dining (3)
Viewed
Pool/beach area (17)
Viewed
Other (44)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (6)
Viewed
Bathroom (2)
Viewed
View from room (1)
Hotels you might also like...
Check In Check Out
Price Your Stay