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Kinbe Hotel

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Calle 1o Norte entre 1a y 5a, Playa del Carmen 77710, Mexico
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Kinbe Hotel
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Kinbe Hotel
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477 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
36 reviews 36 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel was in a good location for bars, restaurants and the beach. Overall it was a reasonable hotel, it was clean and the staff were friendly and helpful. On the downside the rooms were quite small and as we were on the bottom floor it was also quite dingy. If you are only going to stay here for a... More 

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2 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed in here with my family for a week. The location is great. We were looking for a place where we could have the option to enjoy our vacation without renting a car. This was definitely that place. The staff was very friendly and always ready to help. The hotel was quaint and clean. Everything within a few blocks.... More 

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Senior Contributor
35 reviews 35 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Kinbé Hotel was just WHAT we were looking for. The tropical jungle-themed scenery immediately welcomes you to a different world: a world where time stops. Trees and plants have reclaimed their crown over concrete. No beds but hammocks on the room patios. All this within the heart of 5av and within a three minute walk to the beach. The staff... More 

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hotel k, Social Media Manager at Kinbe Hotel, responded to this review

Dear PhoenyxF Thanks for our great review of our hotel Kinbe! Thanks for the compliments on our tropical garden, a beloved feature of most of our guests. We are glad you took advantage of our great location both close to the beach and the famous 5th Av. the heart of Playa del Carmen. We’re very proud of our staff and... More 

Montreal, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Good hotel for price, great location. However, not sure if it's because we had a ground floor room, but it smelled like an old basement as soon as you walked in. Extremely humid! Also, you're between the management office and maintenance/cleaning equipment room, not very private. Would have asked for another room if I was staying longer than 1 night... More 

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hotel k, Social Media Manager at Kinbe Hotel, responded to this review

Dear Nancy T Thanks for your nice review; as you say our prices are fair, and we do get a lot of good reviews about our location, we’re happy it worked out for you that night. Some times in the year there may be some humidity here in the tropics, not always, and we always work out solutions for our... More 

Ottawa, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

My husband and i stayed 3 weeks at Hotel Kinbe. The staff was very friendly,100% reliable and helpful whereever they could...Location was amazing...I loved it and would go back in a heart beat 😊 Thanks team Kinbe😃

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hotel k, Social Media Manager at Kinbe Hotel, responded to this review

Dear DagmarBo Thanks a lot for your nice review about Hotel Kinbe, We are very happy that you enjoyed your time here (wow 3 weeks!), please come back any time! I’ll tell the rest of the staff that you found them helpful, is always very motivating to hear these kind of reviews that encourage us to keep up with the... More 

utah
Reviewer
3 reviews 3 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 15, 2015

My husband and I just stayed a week in February at Kinbe. We LOVED it! Just to make it clear, it is not the Marriott. If that is what you are used to, then this might not be your best choice. It is a very local hotel. With that being said, I will go on. We were in room #1.... More 

Was this review helpful? Yes 1
hotel k, Social Media Manager at Kinbe Hotel, responded to this review

Dear Afakasipini, Thanks for the kind words, so much love we’re flattered. We particularly like how you describe us as a “Very local Hotel” for us that’s a compliment, as we are actually one of the first boutique hotels in town, and we really call Playa del Carmen our home. You did catch the spirit of the “Kinbe Experience”; all... More 

Warsaw, Poland
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 4, 2015

We stayed there for 4 nights. The hotel has great location, we could even see the sea from our window. The staff was very helpful and willing for small chat. Our room was everyday cleaned. Sometimes we have heard music from the near located bar but it was not annoying and it's was rather quite place (especially since the street... More 

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hotel k, Social Media Manager at Kinbe Hotel, responded to this review

Dear Dreszcz Thanks for your nice comments; we are very glad that you enjoyed your stay with us. Just like you, most of our guests enjoy the location that we have in the heart of Playa del Carmen, and love to be so close to the beach. We’re happy that you were not annoyed and that you found quiet rest.... More 

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 19, 2015

We arrived at the Kinbe hotel on Feb 2nd and it was such a cute hotel. The front desk staff was great and very helpful any information you require they will have it. We stayed in room 7 only a short walk up which was perfect and quiet. Our room was always cleaned with fresh towels and anything you needed... More 

Was this review helpful? Yes 1
hotel k, social media manager at Kinbe Hotel, responded to this review

Dear Jenny B You are welcome! Thanks to you for the awesome review, it’s always good to hear that the staff was helpful, we really make a case about being service oriented and I’ll give them kudos for keeping up with the good work. Yes, we love the bakery across the street as well as many other little charming businesses... More 

Tulsa, Oklahoma
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 18, 2015

This hotel is conveniently located steps away from the beach and the main drag, Avenue 5. The staff is so friendly and very helpful. We've stayed here 3 times - twice in the loft rooms and once in the Terra room. Loved the private terrace but the loft rooms are a bit more quiet. All in all this is a... More 

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hotel k, social media manager at Kinbe Hotel, responded to this review

Dear Lillonis: Thanks for your kind words about our hotel and our staff, and also many thanks for keeping coming back; it’s great to know we have loyal and repeat costumers! We hope you’ll keep visiting us and thanks again for your positive review. Best regards Hotel kinbe More 

Ensenada, Mexico
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 17, 2015

This hotel is great...the location is amazing, it's so close to the beach and the 5th avenue, you can go to anywhere. The staff is very friendly . The pool is not very good but it doesn't matter because you have the beach just outside, less than 5 minutes.

Was this review helpful? Yes 1
hotel k, Social media manager at Kinbe Hotel, responded to this review

Dear Gabriela N Thanks for your nice review! Yes, our location is very good; we’ve been around for long time so we got to pick a nice spot in the heart of Playa del Carmen ½ a block to the beach, ½ a block to 5th Av. I am also glad that you liked our staff’s service. We strive to... More 

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