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All 198 Playa del Carmen hotels

Hotel Riviera del Sol

3.0 of 5 Hotel   |   1a. Av. Norte y Calle 30 Nte. | Quintana Roo, Playa del Carmen 77710, Mexico
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Hotel Riviera del Sol
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Ranked #21 of 198 hotels in Playa del Carmen
Certificate of Excellence 2013
A recent review
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224 people have reviewed this hotel

Traveler rating
    149
    64
    8
    2
    1
See reviews for
48
83
3
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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1 review
5 of 5 stars Reviewed 1 week ago

After a week in Cancun we really enjoyed staying at Hotel Riviera del Sol for two nights. The hotel is charming and well maintained. Our room was clean and comfortable. Breakfast was quite good considering it is free. The location is great, only a couple blocks to the beach and a five minute walk to the hub of Playa. Would... More

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Omaha, Ne
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just returned from Playa Del Carmen, stayed at Riviera del Sol. Usually we stay on the beach, so were a little hesitant to try this out, but we were pleased overall. Beautiful hotel, lush grounds, the rooms were exactly as pictured on the web site, very clean, pleasant staff. A huge bonus was the daily breakfast buffet, it was... More

Was this review helpful? Yes 1
vancouver bc
Top Contributor
71 reviews 71 reviews
28 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

So many positives: great location (one block to beach,1/2 block to 5th Ave, 20 min to bus/train station); excellent staff (friendly, efficient, informative); lovely breakfast in the morning; crazy comfortable for a hotel stay. Only one negative for us: late evening noise. When we had the balcony doors open, it was lovely until nightfall when the thumping of the music... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at Riviera del Sol with our 4 month old baby and could not have been happier. The hotel is only a short walk from the beach, is on the nicest stretch of 5th Avenue and the hotel staff could not have been more helpful. I'd definitely go again!

Was this review helpful? Yes 1
rivieradelasol, Gerente at Hotel Riviera del Sol, responded to this review

Thanks for your feedback! hope you visit us soon! Greetings! More

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 11, 2014

We stayed here for a week over new year’s eve, and overall it is a nice place. It did have a few issues though, which I will outline below The service – OK, friendly, but not overly helpful. We asked for help a couple of times to book a boat trip and call a taxi to the bus station (with... More

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London, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 8, 2014

The location of this hotel is great (close to beach and 5th avenue) but not sure why it rates so highly for on Tripadvisor for customer service. We checked in and were forced to carry our own luggage up to our room (there is no lift) which turned out to be the wrong room type for which we had booked... More

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California
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 23, 2014 via mobile

We have been coming to this hotel for several years and are never disappointed. Friendly staff welcomes you like you were old friends. The breakfast each morning is good and sooo handy. The location cannot be beat in Playa. The only reason I do not give it 5 stars is that the rooms are abut dated but all in all... More

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rivieradelasol, Gerente at Hotel Riviera del Sol, responded to this review

Thanks for your feedback! and thanks for choosing us again !! hope you visit us soon! Greetings! More

Gothenburg, Sweden
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 15, 2014

With this hotel you get the basic things you need when staying in Playa. It's got a very good location, friendly staff, and clean rooms. What you get is a basic breakfast that will carry you until lunch. The pool is OK, but this hotel might not be that suited for kids. Me and my friend would love to return.

Was this review helpful? Yes 2
rivieradelasol, Gerente at Hotel Riviera del Sol, responded to this review

Thanks for your feedback! hope you visit us soon! Greetings! More

Denver, CO
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 3, 2014

I stayed at Riviera Del Sol with my girlfriend January 23-27. It was a nice hotel, very clean, nice furniture (many reviewers of Playa hotels complain about hard beds but after three visits to Playa this seems to be the norm so it doesn't bother me) WONDERFUL staff, and excellent location at the north end of Quinta just a block... More

Was this review helpful? Yes 3
St. Paul, MN
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 1, 2014

I have stayed in this hotel twice. The first time in 2005 when Playa was still a small Mexican village and now when it is a hip-swanky hot spot for European travelers. Both times the was quaint, clean and quiet with friendly staff. The complimentary breakfast changes everyday and is fabulous. The rooms are large and clean. The best thing... More

Was this review helpful? Yes
rivieradelasol, Gerente at Hotel Riviera del Sol, responded to this review

Thanks for your feedback! and thanks for choosing us again hope you visit us soon! Greetings! More

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Additional Information about Hotel Riviera del Sol

Also Known As:
Riviera Del Sol Hotel
Riviera Del Sol Playa Carmen
Hotel Riviera Del Sol Riviera Maya/Playa Del Carmen, Mexico
Address: 1a. Av. Norte y Calle 30 Nte. | Quintana Roo, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #21 of 198 hotels in Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Riviera del Sol 3*
Official Description (provided by the hotel):
Riviera del Sol is an outstandingly beautiful hotel located in Playa del Carmen. Here you will enjoy a peaceful atmosphere accompanied by the warm, friendly, and courteous service the Mayan Riviera is famous for. Riviera del Sol is designed exclusively with your relaxation and comfort in mind. Each room has a private patio or balcony overlooking the pool and stunning garden area. Whether it’s just the two of you or your entire family, you will find that staying at Riviera del Sol is a truly exceptional experience - Welcome to the magic that is Riviera del Sol! ... more   less 
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