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Riu Lupita Hotel

3.5 of 5
Avda. Xaman-Ha, Manzana 20, Lote 1, Condominio Playacar | Lote Hotelero No. 1, Playa del Carmen 77710, Mexico
Hotel amenities
Ranked #76 of 186 hotels in Playa del Carmen
4.0 of 5 stars 729 Reviews
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729 reviews from our community

What travelers say about this hotel
  • Beach Club(21)
  • Very good(19)
  • Shuttle buses(15)
  • Entertainments team(13)
  • Mini bar(11)
  • Golf course(10)
  • Main pool(8)
  • Other review(6)
  • Riviera Maya(5)
  • Own private(5)
Traveler rating
    246
    274
    126
    57
    26
Only show reviews for Family (132) | Couples (320) | Business (4)
Date Rating
slm_12
Montreal, Canada
1 review
7 helpful votes
3 of 5 stars Reviewed January 29, 2012
7
people found this review helpful

The hotel is ok and the service too even thought there is a noticeable lack of standard in cleaning the rooms which for me is not acceptable given it is a 4-star hotel (5 according to Mexican quotation). For example, some days, the room lady would do the bed by putting the top sheet over the blanket (gross!) and some... More

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KunCec
Posted by an Apollo traveler
Lorenskog Municipality, Norway
Reviewer
3 reviews
10 helpful votes
5 of 5 stars Reviewed January 28, 2012
6
people found this review helpful

Riu Lupita is a small, intimite hotel with a nice location at the golfcourse in Playacar. Playacar is a very secure place, there's a lot of securitas - guards there. The employees at the hotel remembers your name, and makes you feel welcome to their big family. The animation - team was much better at Lupita than the other Riu's,... More

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Pelicanos44
Victoria, Canada
2 reviews
3 helpful votes
2 of 5 stars Reviewed January 22, 2012
3
people found this review helpful

Just came back from a 7 night stay at the Riu Lupita resort. First and foremost a warning..Stay away from SunWing Vacations for this trip, flights both delayed.. no arrangements on where to stay at hotel if you are delayed. Sunwing Representative no help whatsoever, but very apologetic.My arrival was late , after midnight, desk clerk gave me the key... More

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worldonaplate
aberdeen / UK
Contributor
13 reviews
48 helpful votes
5 of 5 stars Reviewed January 22, 2012
9
people found this review helpful

this was our second trip to Mexico and RIU hotels. We stayed the first two weeks in Jan 2012. The Lupita was almost as good as the Riu Tequila where we stayed last May, but not quite there. Great food, a good atmosphere, lovely staff and nice enough rooms. The only gripe we had was the airconditioning which was noisy... More

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maria o
Ottawa, Canada
2 reviews
6 helpful votes
4 of 5 stars Reviewed January 21, 2012
6
people found this review helpful

My family were please to stayed art Riu Lupita,it was close to Playa del Carmen . We enjoy the shows at night. The entertainment team worked very hard. The food always fresh, fuits etc.The hotel medium size., cozy. They have a shutle bus, runs every 30 mint. one stop in Playa del Carmen and other one on Ru Playacar. where... More

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blondie555
Winnipeg
1 review
9 helpful votes
5 of 5 stars Reviewed January 16, 2012
9
people found this review helpful

It was a fabulous stay with great service and always lots to do. With full access to the other riu's in the area, it made it fun to visit other bars, discos, beaches and restaurants. The only thing I found problematic was there was a customer survey done about 5 days into our stay and there was a marked downturn... More

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Curly_wor
1 review
5 helpful votes
5 of 5 stars Reviewed January 15, 2012
5
people found this review helpful

We stayed in this hotel June 2011 for our honeymoon. The reception staff were very friendly on arrival and we were offered a cold cocktail. We were escorted to our rooms which was on the ground floor by the quiet swimming Poole. There was a huge bed and a sofa to relax on. The balcony was perfect, could hang wet... More

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Beach10Winnipeg0
Winnipeg
Senior Reviewer
6 reviews
60 helpful votes
4 of 5 stars Reviewed January 5, 2012
24
people found this review helpful

Got a wonderful price for the Riu Lupita in November so decided to give it a go. Was a little hesitant because of course, this resort is not on the ocean. I would actually not hesitate to return because of the wonderful time we had. The ocean front was not really missed because they have a shuttle that always runs... More

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sacbe
Lima, Peru
Senior Reviewer
7 reviews
11 helpful votes
4 of 5 stars Reviewed January 5, 2012
2
people found this review helpful

Stayed at the Riu Lupita Dec14-29, 2011. I want to thank the ENTIRE staff for a GREAT holiday. This is a small resort, and is NOT on the beach, but there is a shuttle that will take you there. If you are looking for a quiet resort, with lots of wild life, this is the place for you. There are... More

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Lawrence Z
Calgary, Canada
1 review
4 helpful votes
3 of 5 stars Reviewed January 2, 2012
4
people found this review helpful

This resort was quiet and had good entertainment at night. Their was lots of entertainment all day and the kids will not be bored if you bring some. The beds were pretty hard and lumpy. Our necks were sore pretty much every night and the A/C unit sounded like it was going to blow up. Their is no water pressure... More

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Riu Lupita Hotel Also Known As

  • Riu Lupita
  • Riu Lupita Resort
  • Riu Lupita Mayan Riviera
  • Riu Lupita Mexico
Address: Avda. Xaman-Ha, Manzana 20, Lote 1, Condominio Playacar | Lote Hotelero No. 1, Playa del Carmen 77710, Mexico

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