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All 199 Playa del Carmen hotels

Hotel Riu Lupita

3.5 of 5 Resort (All-Inclusive)   |   Avda. Xaman-Ha, Manzana 20, Lote 1, Condominio Playacar | Lote Hotelero No. 1, Playa del Carmen 77710, Mexico
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Ranked #107 of 199 Hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed 1 week ago
Iefje Maastricht, The Netherlands
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1,436 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Maastricht, The Netherlands
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Riu Lupita is a nice hotel. When you compare it to the other Riu's in Playa del carmen its less fancy, but still it is worth the 5 stars. It has a more out door feeling then the others, but it has all it needs. Great service by reception, restaurant en housekeeping(and all the other departments). We( 2 friends) were... More

Was this review helpful? Yes 2
Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Been to many Riu hotels all over the world and always loved them but I can honestly say that this one is not up to the standard. From the moment we pulled up on the bus me and my partner just looked at each other as if to say where the hell are we. the reception is tiny and the... More

Was this review helpful? Yes 2
A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago

The hotel is very nice,but it is located inside a condo which adds security but puts it far from everything. It's true there is a shuttle bus passing every 20 mins but it's an inconvenience to have to take it if you want to go to the beach or to the city center. The rooms are clean and well maintained,... More

Was this review helpful? Yes 3
Espoo, Finland
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Riu Lupita is not a 5 star hotel but a good 3 star one. We had a lovely vacation in Mexico although the hotel was a bit disappointing. The location is ok but the surrounding forest is full of those cute and fluffy coatís which wander around the hotel area in search of food. They are lovely when you watch... More

Was this review helpful? Yes 2
Worcester
Reviewer
5 reviews 5 reviews
5 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed September 17, 2014

Disappointing and poorly managed hotel. Please pay a little bit extra and choose another hotel as this 5 star ( Ha Ha Ha ) establishment fails on so many levels. I don't know of any hotel that requires you to pay for wifi - but be warned that you will have to pay ( oh sorry you get 90 mins... More

Was this review helpful? Yes 1
Rotterdam, Zuid-Holland, Netherlands
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 17, 2014

I loved riu lupita. The staff is amazing, they help you with everything, they chit-chat. When we arrived the manager greeted us, we told her it was our friend her birthday and she provided us with champagne and a cake on the house! The room was normal and clean. you have strong alcohol for free in your room. The buffet... More

Was this review helpful? Yes 1
Breda, The Netherlands
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 9, 2014

We booked this hotel including flight and transfers via a very attractive (cheap) deal in the Netherlands. Our expectations where pretty low, as we red the reviews before we booked. The RIU Lupita is a nice complex with low buildings in the middle of a golf course, which is a very nice location. The two swimming pools never feel really... More

Was this review helpful? Yes 3
Zwolle, The Netherlands
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 1, 2014

The resort is great. It feels small, no big buildings, everything is outside. Food is good. diverse, warm and plenty. It's 15 minutes by bus to the beach, that's ok. People are friendly, not too many children, nice evening programm and so much to do and see in Yucatan.... This was a great holiday!

Was this review helpful? Yes 3
Ottawa, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 26, 2014

I stayed at Riu Lupita for three weeks in April and I definitely enjoyed my experience. I was actually doing an internship at another hotel so I was working during the most part of the day. Therefore I didn't get to experience the hotel during the day, only afternoons and nights. The hotel was super clean and the rooms as... More

Was this review helpful? Yes 2
TORONTO
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 16, 2014

I stayed there a few years ago. The staff were very friendly and welcoming however the resort is quite dated dated and the amenities are lacking perhaps a 3 star. Its about a 30 minute walk to the nearest beach spend the few extra dollars and stay at one of the other RIU's which are on the beach and more... More

Was this review helpful? Yes 5
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Additional Information about Hotel Riu Lupita

Address: Avda. Xaman-Ha, Manzana 20, Lote 1, Condominio Playacar | Lote Hotelero No. 1, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Riu Lupita 3.5*
Number of rooms: 300
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Also Known As:
Riu Lupita Resort
Riu Lupita Mayan Riviera
Riu Lupita Mexico
Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico

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