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All 201 Playa del Carmen hotels

Hotel Riu Lupita

3.5 of 5 Resort (All-Inclusive)   |   Avda. Xaman-Ha, Manzana 20, Lote 1, Condominio Playacar | Lote Hotelero No. 1, Playa del Carmen 77710, Mexico
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Hotel Riu Lupita
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Ranked #109 of 201 Hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed 2 days ago
DeBen_CA Nelson, British Columbia, Canada
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1,505 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nelson, British Columbia, Canada
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

We really liked the compact layout of the resort, and with all activities, main pool & pool-side bar, stage show, and dining hall are all in close proximity and very central. We accompanied a person with a mobility disability so the handicap-access rooms being very close to all the action and all of the grounds being level and easy to... More 

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Sickness going around last for 1-2 days they call it Mexico bug Food not to standard Entertainment is not good but they tried Coatis Bears are around but don't hurt you nice to look at Only 3 star not 5 as you pay for

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5 reviews 5 reviews
3 of 5 stars Reviewed 1 week ago

The hotel was good for the price we paid for the trip (we purchased a package with flight and hotel). However, it is advertised as a 5-star hotel and it definitely does not fit the bill. It should rather be a 3-star. Service was very attentive and really nice, although sometimes a bit slow (not a big deal since we... More 

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1 review
2 of 5 stars Reviewed 1 week ago via mobile

When you check out after 12.00 your internet acces will expire 10.00 when you stay the whole day in the hotel because your flight is in the evening you must buy internet from 10.00h And not from 12.00h Not fair and no Service! -Me and my girlfriend went sick for 2/3 days because the food is tasteless and Poor -... More 

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Seattle, Washington
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

First of all I just wanted to make it known that the RIU Lupita no longer has exchange privileges with the other local RIU properties, such as the RIU Tequilla, Playacar or Yucatan properties. If staying at the RIU Lupita you can only use their facilities (Lupita guests even wear a different colored wrist band than the other properties so... More 

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2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel looks nice but not big at all.PLEASE DONT BUY INTERNET TO YOUR ROOM ITS NOT WORKING....and they will charge u no matter what.....hotel employees and managment is very ignorant and dont care much about ur problems....front desk workers especcialy..food is good.bar is not..they have 1 bar only not 24/7.snack bar is good too...alots of animals coming stealing ur food... More 

Was this review helpful? Yes 4
Worcester, United Kingdom
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This a very pleasant hotel situated in lovely grounds.The rooms were kept very clean & the in room bar checked every 48hrs.There was only one bar which could get very busy & it was'nt even high season.The food was varied & of good quality.There was an a la carte Mexican restaurant which we tried twice.the first time much better than... More 

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Senior Reviewer
8 reviews 8 reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed November 5, 2014

There are a few things we got disappointed We arrived to our room and the air conditioner was not working so we called the front desk and the told us someone was going to come and check which that was a Monday, later that evening the manager and the assistance came and talked to us at the restaurant ask us... More 

Was this review helpful? Yes 9
Mar del Plata, Argentina
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 3, 2014 via mobile

Riu Lupita is a great hotel to stay. It is not located on the beach but that's not a problem. It's a calm place and there is a bus every 30' that takes you to the beach. The staff is really polite and kind!

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Maastricht, The Netherlands
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 17, 2014

Riu Lupita is a nice hotel. When you compare it to the other Riu's in Playa del carmen its less fancy, but still it is worth the 5 stars. It has a more out door feeling then the others, but it has all it needs. Great service by reception, restaurant en housekeeping(and all the other departments). We( 2 friends) were... More 

Was this review helpful? Yes 7
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Additional Information about Hotel Riu Lupita

Address: Avda. Xaman-Ha, Manzana 20, Lote 1, Condominio Playacar | Lote Hotelero No. 1, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Riu Lupita 3.5*
Number of rooms: 300
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Also Known As:
Riu Lupita Resort
Riu Lupita Mayan Riviera
Riu Lupita Mexico
Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#45 Top resorts Hotel in Playa del Carmen
#52 Spa Hotel in Playa del Carmen
#85 Romantic Hotel in Playa del Carmen

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