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All 200 Playa del Carmen hotels

Hotel Riu Lupita

3.5 of 5 Resort (All-Inclusive)   |   Avda. Xaman-Ha, Manzana 20, Lote 1, Condominio Playacar | Lote Hotelero No. 1, Playa del Carmen 77710, Mexico
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Ranked #109 of 200 hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed 3 weeks ago
tokseo Ottawa, Canada
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1,380 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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English first
Ottawa, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at Riu Lupita for three weeks in April and I definitely enjoyed my experience. I was actually doing an internship at another hotel so I was working during the most part of the day. Therefore I didn't get to experience the hotel during the day, only afternoons and nights. The hotel was super clean and the rooms as... More

Was this review helpful? Yes 1
TORONTO
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 16, 2014

I stayed there a few years ago. The staff were very friendly and welcoming however the resort is quite dated dated and the amenities are lacking perhaps a 3 star. Its about a 30 minute walk to the nearest beach spend the few extra dollars and stay at one of the other RIU's which are on the beach and more... More

Was this review helpful? Yes 4
Widnes, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 3, 2014

Having visited Mexico previously and loved it I have to say if this was my first visit I would never have gone back. This hotel is badly dated and needs a total redecoration. The rooms are 'cleaned' daily ... They make your bed that's about it. Our room was infested with ants so the hotel gassed the room which smelt... More

Was this review helpful? Yes 3
Foulridge, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 27, 2014

We stayed at the Riu Lupita from 21st April for 2 weeks. We were allocated a room on the ground floor and having read the reviews asked for one on the first or second floor. We were allocated a 2nd floor room backing onto the ‘jungle’, which gave us lots of entertainment watching the birds and animals. The room had... More

Was this review helpful? Yes 2
Contributor
12 reviews 12 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 20, 2014

I think the problem with this hotel is the 5 star tag and what you are expecting from it - after all there are 5 star and then not so 5 star hotels, this one falls into the latter category. It is the smallest of the 6 Rui hotels in Playacar, and is also the quietest and most laid back.... More

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 18, 2014

We stay few days and then we move to a better hotel in front of the beautify beach of Playa del Carmen. The room was clean and the food was good too but in General you could choose any other Hotel Riu that shows where much better, with real 4 or 5 stars as the the Lupita!

Was this review helpful? Yes 2
Cardiff, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 7, 2014

In May / June 2014 I stayed in five hotels during a tour of the Yucatan Peninsula. For the last hotel of the trip I decided to go 'higher-end' and chose the Riu Lupita in Playa. Admittedly I was not on the sort of holiday that the hotel is focused on, but even so it was a major disappointment. Essentially,... More

Was this review helpful? Yes 3
Porto, Portugal
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 5, 2014

Rooms are average, clean but a little old, air conditioner is very noisy. Remember to always keep your drink with you and watch they making it. I dont recommend the disco inside the hotel you may end up with scopolamine and you may wake up next day with only your pants, safe empty, no passport, no money. used to be... More

Was this review helpful? Yes 2
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 5, 2014

Last year we have stayed at Riu Hotel in Cabo and had a great time so we figured we couldn't go wrong staying at another Riu hotel. However we were extremely disappointed. The hotel was not beachfront at all. Actually it was located in a residential zone called Playacar. The hotel did offer shuttle service to their Beach Club as... More

Was this review helpful? Yes 1
Vancouver Island, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 3, 2014

Staying in this hotel was quite an adventure. Bussing to the beach was the real one. Waiting In the morning to get in, then accept a few kicks In my legs by guys with strollers. Then walk to the beach (limping). Thanks, no more. The hotel has just one bar and one pool. There is a smaller pool by disco,... More

Was this review helpful? Yes 1
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Additional Information about Hotel Riu Lupita

Address: Avda. Xaman-Ha, Manzana 20, Lote 1, Condominio Playacar | Lote Hotelero No. 1, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Riu Lupita 3.5*
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Also Known As:
Riu Lupita Resort
Riu Lupita Mayan Riviera
Riu Lupita Mexico
Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#47 Top resorts Hotel in Playa del Carmen #49 Spa Hotel in Playa del Carmen #86 Romantic Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
* Located on the Yucatan peninsula, 2 km / 1.2 miles from Playa del Carmen * Main building and 1 and 3-story bungalows * Surrounded by 25,000 m2 / 29,900 sq. yards of lush gardens * 3.5 km / 2.1 miles from the beach (complimentary transportation) * Complimentary sun loungers on the beach * 2.5 km / 1.5 miles from various shops * 50 km / 31 miles from Cancun Intl. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 
Number of rooms
300

Questions & Answers

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2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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