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Hotel Riu Lupita

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Avda. Xaman-Ha, Manzana 20, Lote 1, Condominio Playacar | Lote Hotelero No. 1, Playa del Carmen 77710, Mexico
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Hotel Riu Lupita
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Hotel Riu Lupita
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1,818 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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Nottingham, United Kingdom
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We have just returned from the Riu Lupita, and have mixed feelings about our trip. The hotel itself is a 15min shuttle bus from the beach, and is well overdue a refurb. There are only two pools, one which is very rowdy, and a very small second pool which only has room for a handful of sunbeds around it. The... More 

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sunderland
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Went to this hotel for 2 wks couldn't fault it at all , it's not on the beach but has a bus to take you and pick you up .beach was full of seaweed but once past it the sea was beautiful . Food was absolutely lovely couldn't fault it at all . There's no irons in the rooms but... More 

Was this review helpful? Yes 2
Quebec City, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our vacation starter with probably the best check in service we had forever. The beach is at about 10 minutes max from the hotel using the shuttle. You can always make a stop in Playa Del Carmen and do some shopping on the 5th Ave. Nothing to say about the restaurant... Food was always very good and the service was... More 

Was this review helpful? Yes 5
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was seriously amazing it was so perfect and I was so upset to be coming home, the food was amazing, the rooms were amazing (that draft of air from the air con was the best feeling ever) and the entertainment was amazing too, entertainment team had you participating every night and it was mainly them that made my... More 

Was this review helpful? Yes 3
Prague, Czech Republic
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was our first time visit at Caribbean resort. We really like the hotel. It is quite place out of the downtown rather for families than for young couples. The service of the hotel was very good. Food was excellent and various. The rooms were nice however I would expect for 5 stars hotel nicer bathroom. The bathroom have represented... More 

Was this review helpful? Yes 2
Cannock, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This hotel is a very pleasant and well run property . The rooms are large clean and comfortable the food is probably the best we have had at an all inclusive facility. The cocktails at the bar are excellent and the staff are friendly welcoming and very hard working . I would recommend this hotel to anyone who is looking... More 

Was this review helpful? Yes 1
Surrey, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I came back on Sunday from staying a week at Riu Lupita. We would definitely go back to this resort. The customer service was exceptional; all the staff went out of their way to make you feel welcome. It is a smaller resort so there are only a couple restaurants to choose from, but the food was... More 

Was this review helpful? Yes 4
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 26, 2015

I Don't know who does the rating for the Riu resorts.. But who every it is they don't have a clue what they are rating .. We stayed both at the Riu Mexico for 3 days and then one night only at the Lupita .. How can a resort (Lupita) no beach of it's own , one pool ,one bar... More 

Was this review helpful? Yes 4
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 21, 2015

went there all inclusive, ranking was very good but wasn't that good after all. the location is good but all things considered its at max 2star. food not so great pools well why go there??? entertainment simple. only plus side is like mentioned before is the location its gets hot fast in the rooms early on in the morning. tip:... More 

Was this review helpful? Yes 1
south west uk
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 18, 2015 via mobile

Have had a wonderful 2 weeks at this hotel with my husband could not fault it in any way . The rooms were nice and spacious and very clean we were in block 29 which was furthest away from pool but not a problem for us , was nice watching the wild life from our balcony . The food was... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Beach Club(10)
  • Shuttle buses(7)
  • Entertainments team(6)
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2,368 photos of this hotel

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Hotel & grounds (331)
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Pool/beach area (473)
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Family/play areas (47)
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Dining (170)
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Room/suite (186)
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Bathroom (23)
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Other (574)

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Amenities (112)
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Beach (42)
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Double Room (67)
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Pool (31)
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Relax Pool (10)
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Restaurants and Bars (57)
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Standard Room (69)
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The Hotel (57)
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Triple Room (61)

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Hotel & grounds (2)
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Room/suite (1)
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Pool/beach area (1)
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Dining (1)
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Other (11)
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