Way a great hotel! Just off of 5th ave, a 30 second walk to the beach, clean, comfortable and secure. The hotel staff where very friendly. I also loved how breakfast was included. This hotel was a great price. The rooms are basic but clean. The air conditioner was very good and the room had a safe which is very... More

We found this place through an Expedia package and were immediately glad we did. The staff were wonderful & very friendly, the grounds were lovely and well kept and the room was great. The location just off 5th Ave can't be beat; two minutes walk from the ADO bus station and 60 seconds from the beach. It seems like a... More

I enjoy staying here and have reviewed this property several times. Alejandra has done an incredible job of employing a phenomenal staff! I have no valid complaints since discovering this property and over 40 nights of stay. Unfortunately, i was not able to extend my visit as the hotel was fully committed at the time of booking. I did find... More

Great service! Great room! Clean! Helpful! GREAT breakfast! Close to the beach! didn't have to wear shoes the whole time i was there. Close to great restaurants and bars and local shopping.I have stayed at this place twice now and will plan many more trips to this place.You are literally 1/2 block from a beautiful beach. maybe two blocks to... More

The Sian Ka'an hotel is nicely located 1 block off the main shopping street in downtown Playa del Carmen. The hotel is quiet and quaint. Morning there is free breakfast and the staff is very friendly. The price was great for the location and quality. I would definitely go back to this hotel.

We stayed at November 2012, and everything was perfect. Excellent location only half block to the sea, station bus and 5 Fifth Avenue. The people was very friendly and helpful. The facilities and in special the our room were very clean and good maintenance, I don´t have any issue with this. And other hand, we don´t had any problems with... More

Yes, its close to the beach and the fifth Avenue but this place is really justa storing place for turists. The beds are reaaly hard and theres no pressure in the shower so your hair feels sandy and salty during your whole stay. No one takes there time to ask about you, or your family members breakfast only offers 2... More

Location Location Location! This hotel was the perfect choice for us. Roomy, quiet, clean room within easy walking distance to the beach and our favorite restaurants and beach bars in Playa. Our 7 night stay in late september was above expectations. Our room was on the third floor so the elevator was a big plus. Management accomodated us with our... More

We loved it.Everybody was so friendly and helpful.The location is perfect, 1 minute walk from the ADO bus.Getting out of the hotel on your right is 5th av.and on your left is the beach.The rooms are big,clean, modern,flat screen TV and breakfast included.We had an easy check in even at the early hour we arrived.The hotel has beach towels available... More