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Hotel Lunata

Certificate of Excellence
Avenida 5 between Calle 6 and 8, Playa del Carmen 77710, Mexico
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291 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We spent 2 nights here in March. Unlike a lot of other spots on Avenida 5, this is well situated in a relatively calmer part of the area. The staff is excellent and super helpful. By the evening its gets quieter in the area so no problems there. The property has a lot of character. Each room has its own... More 

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Sao Paulo, SP
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location, big and clean room, quiet, helpful staff. I really enjoyed and would return. The breakfast is very simple, coffee, milk, orange juice, fruit salad, bread, butter and jam. Parking is in the back street and is payable separately.

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New Jersey
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We were booked into another hotel but due to unforeseen problems, we were put here! I wouldn't stay anywhere else now! It was a beautiful hacienda style small boutique hotel. Right in the center of 5th Avenue, a close walk from the bus station and 1/2 block only to walk to the beach. Our room was beautiful, very lovely decorated... More 

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New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 24, 2015

i rarely write a review but after my 4 days at Lunata I think this is important information travelers should know before they book their stay at Lunata when you sign in you will be informed that if you loose the safe key to your room safe there is $85.00 fee I was charged $96.00 I was a little sad... More 

Was this review helpful? Yes 1
Denver, Colorado
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed May 19, 2015

This hotel is gorgeous! The room we stayed in was well maintained, the central air whisper quiet and kept the 30+C outside temperature easily at bay. Our bed was very comfortable and the WiFi fast. We loved the balcony overlooking the street, great for people watching. The large glass sliding doors had sheer and black-out curtains; black-out curtains had velcro... More 

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Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 7, 2015

A beautiful Mexican style Hotel, My Mom and I decided to spend my spring break week there and we were amazed. Starting with the staff, the front desk girls are so sweet and helpful. Daniela for the most part was so nice and welcoming. The hotel rooms were impeccable, never saw so much cleanliness in a hotel before. The environment... More 

Was this review helpful? Yes 1
San Antonio, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 29, 2015

Let me begin by saying that I booked during Semana Santa (Easter Week) and was well prepared for both the crowds and the noise. Neither was much of an issue. The hotel is located in the heart of PDC on 5th Ave. the hotel was about 3 blocks from the bus station so $9 trip on the bus from the... More 

Was this review helpful? Yes 1
Edmonton
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 5, 2015

We had a blast here! The rooms were great, clean, unpretentious and had their own free individual Wi-Fi; the reception area also has free Wi-Fi. It can get noisy if you're facing fifth avenue, but it didn't bother us because the noise dies down at night. You are right in the middle of the action, steps away from the beach,... More 

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Bangkok, Thailand
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 29, 2015 via mobile

We stayed here for four nights and it was comfortable. The location right on the fifth ave was great as there are many restaurants and cafes within walking distance. The beach was also a few minutes walk away. The ADO bus station was only a few blocks away as well. The hotel was beautiful. Their courtyard was nice and relaxing... More 

Was this review helpful? Yes 1
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed March 29, 2015 via mobile

we were only planning on staying for one night, but the hotel and service was so great, we decided to extend our stay for two extra nights. The front desk staff was extremely helpful and friendly. Rooms were very clean, water pressure was amazing. We will definitely stay here again!

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