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All 198 Playa del Carmen hotels

Occidental Grand Xcaret & Royal Club

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Chetumal-Puerto Juarez Km. 282, #307 | Solidaridad, Playa del Carmen 77710, Mexico
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Occidental Grand Xcaret & Royal Club
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Ranked #98 of 198 hotels in Playa del Carmen
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Paymon B Washington DC, District of Columbia
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6,168 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Washington DC, District of Columbia
Senior Contributor
45 reviews 45 reviews
36 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed at this all-inclusive resort for 3 days while going through Playa Del Carmen.This place is HUGE. It's like a megatropolis and theme park mixed into one. It literally took me an entire day just to see the entire hotel and surroundings. I got lost half of the time too. Good thing they have maps throughout the property. There... More

Was this review helpful? Yes 2
Harlow, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We thoroughly enjoyed our stay at the Occidental. We booked all inclusive together with unlimited access to Xcaret park. I had read a number of reviews before we left which had left me feeling quite anxious about the holiday. After a long flight and journey to the hotel we were left waiting in a queue to check in for about... More

Was this review helpful? Yes 5
Dorset, England
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We travelled with our now grown-up children Harry (20) and his girlfriend Alex (19) and Lucy (17). We arrived in Grand Xcaret to a spectacular and warm welcome. The Lobby was lively with a Mexican band and the bell boys super busy. Not too busy to look after us, instantly and to move our cases to our rooms. Mario even... More

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Pickering, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Just returned from the Occidental Grand Xcaret. My husband and I have been going to this great resort since it opened 12 years ago. We have tried other Riviera Maya resorts, but in our opinion, Xcaret is the best. We have met many repeat clients every year so there must be a reason people keep coming back. This time we... More

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Wimborne Minster, United Kingdom
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My family and friends ( 13 in total )have just returned from a superb 16 night break in the Royal Club , Occidental Grand Xcaret . We have stayed 7 times before in Mexico on the Riviera Maya at various resorts including Iberostar Lindo and Tucan , Dreams Riviera Cancun , Barceló Grand Maya Palace , Sirenis and The Moon... More

Was this review helpful? Yes 3
Chicago, Illinois
1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

I booked this hotel because it was recommended by American airline that it is kids friendly and has the best activities for everyone. This hotel Is located in the middle of the jungle which is interesting! The room was stinky and moldy for the 6 days we were there. Food is okay for an all inclusive deal. This is my... More

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Washington DC, District of Columbia
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4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We were at the Occidental in April 2014. We were with a group of 5 families and this was our second annual trip together. Two of the families had been to the Occidental Grand several times and really liked the unique atmosphere of the resort. The resort itself is quite nice. It is surrounded by mature landscaping that makes it... More

Was this review helpful? Yes 3
Kettering, United Kingdom
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Eagerly anticipated, and much researched I thought anyway, we arrived on the 1st April in the evening at Cancun Airport where much to our disgust we discovered that the money grubbing Mexican government wanted cash from us for bringing in some tobacco and liquor purchased duty free at Gatwick as presents for our family back home - I was really... More

Was this review helpful? Yes 2
Onoway, Canada
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This resort had something for everyone. There is lots to see and do. The hotel had a good selection of food, bars, pools and shops. Our room was nice and clean. Our air conditioning went out one night and was repaired quickly. The staff was always pleasant and accommodating. Our favourite staff person worked at the pool snack bar. Fabian... More

Was this review helpful? Yes 6
Preston, Idaho
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was a mother daughter trip. we wanted to relax, swim eat & enjoy a beautiful, restful vacation. The first room we were thrown in was awful! Building 10. Foul smell in the bathroom that got so bad I had to ask them to move us, When we complained about the smell they sent a maid to spray something all... More

Was this review helpful? Yes 2

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Hotel Summarization (Beta)

What travelers say

  • Time share(83)
  • Very nice(76)
  • Steak house(53)
  • Main buffet(50)
  • Snack bar(43)
  • Beach area(40)
  • Park next door(34)
  • Seafood restaurant(30)
  • Quiet pool(30)
  • Friendly and helpful(26)

Additional Information about Occidental Grand Xcaret & Royal Club

Address: Carretera Federal Chetumal-Puerto Juarez Km. 282, #307 | Solidaridad, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Playa del Carmen
#26 Business Hotel in Playa del Carmen
#37 Luxury Hotel in Playa del Carmen
#44 Top resorts Hotel in Playa del Carmen
#49 Family Hotel in Playa del Carmen
#58 On the Beach Hotel in Playa del Carmen
#81 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Occidental Grand Xcaret & Royal Club 4*
Official Description (provided by the hotel):
Tucked within an ecological and historical preserve, the all-inclusive Occidental Grand Xcaret captivates guests with spectacular grounds, a pristine coastline and unparalleled service and amenities. Located less than an hour south of Cancun International Airport and ten minutes from renowned Playa del Carmen, this glorious resort boasts winding river channels, free-form pools and a private beach with powder-soft white sand on a quiet cove. The Occidental Grand Xcaret features eleven international restaurants and ten bars to fit every mood and occasion, from a romantic dinner to a lively family meal. ... more   less 
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Also Known As:
Occidental Grand Xcaret
Xcaret
Occidental Grand Xcaret Hotel
Occidental Grand Flamenco Xcaret
Occidental Grand Flamenco
Grand Flamenco Xcaret
Xcaret Grand Occidental
Occidental Xcaret
Hotel Xcaret
Grand Xcaret
Occidental Grand Xcaret & Royal Club Riviera Maya/Playa Del Carmen, Mexico

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