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All 199 Playa del Carmen hotels

Occidental Grand Xcaret & Royal Club

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Chetumal-Puerto Juarez Km. 282, #307 | Solidaridad, Playa del Carmen 77710, Mexico
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Ranked #93 of 199 Hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed today
Cazdel Fareham United Kingdom
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6,742 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Fareham United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed today NEW

Just returned from 2weeks at the Occidental Grand and I would definitely recommend this hotel the place is clean and well maintained. A really good choice of food in the buffet restaurant and this was always hot unlike many other hotels I've been to. Ala carte restaurants were superb good service excellent service. The beach is like a cove a... More

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Texas
2 reviews
2 of 5 stars Reviewed yesterday NEW

We have stayed at various Occidentals for the past 15 years. However, we are extremely disappointed with my recent stay at Occidental Grand Xcaret on the Riviera Maya. We began with our arrival where our luggage was given to the staff. We stood in a long line for more than thirty minutes before we began our check in process. We... More

Was this review helpful? Yes 1
Reading, United Kingdom
2 reviews
3 of 5 stars Reviewed yesterday NEW

the facilities are amazing, hotel, jungle, staff (almost all of them) We personaly went with virgin holidays.. not the best recommendation as we heard some comments as (virgin holidays is for english people as they like more high standards)... things like that put our expectations a little down... I'm sorry if I don't wanna pay the prices they offer me... More

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Merced, California
1 review
4 of 5 stars Reviewed yesterday NEW

We traveled in June 2014 just my husband and i, our children are adults and did not travel with us, but next june we plan to bring them along and i would book this hotel again. i almost did not book in this hotel because of some of the reviews we read, but there is nothing to complain about, some... More

Was this review helpful? Yes 3
Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Had been to better places for the same price in the area (Grand Sunset) Pros: -The grounds are beautifully maintained and are pleasing to the eye. Exploring the resort grounds was very pleasant. -Its right next door to Xcraet which was nice. We really enjoyed that place but regret getting the day pass. We should have bought the multi-day pass... More

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London, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for two weeks and is one of the better hotels we have stayed at in the Caribbean area. The hotel is Ideally located next to Xcaret park and offers direct access by foot or small boat along the river that leads from the lobby. The park is well worth a visit especially for the underground swimming and... More

Was this review helpful? Yes 2
Trenton, IL
Contributor
17 reviews 17 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We traveled to the Occidental Grand Xcaret Sept. 6-13, 2014. My wife and I went with another couple, and booked the Unlimited Xcaret package. We had a great time. The UXX package was definitely worth the extra expense. The walk over to the park is about 10 minutes. We went over there about 5 times during the week. The nightly... More

Was this review helpful? Yes 2
Austin, Texas, United States
Senior Reviewer
7 reviews 7 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I think it is important to first state what type of traveler’s we are, in that we are not super wealthy, we are adults with no children, we go on what we consider a nice vacation once or twice a year. We decided on Occidental because it was all inclusive, it sits in the jungle area, has a beach, offers... More

Was this review helpful? Yes 9
Liverpool
Top Contributor
77 reviews 77 reviews
23 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Not longed returned from spending 14 nights at this resort. This was our first time in Mexico and it was an excellent introduction. Many previous reviews have said it but the grounds of the hotel are set in a jungle environment and there are many wildlife varieties wandering around. The hotel itself is very well maintained and as far as... More

Was this review helpful? Yes 6
Itze P, Reputation Management at Occidental Grand Xcaret & Royal Club, responded to this review

Dear joesLiverpool, Greetings from México!!!!!!!! Thank you for having chosen the Occidental Grand Xcaret for your recent vacation. We are glad that you had an enjoyable stay with us and we would like to thank you for sharing such a wonderful review. We will share your comments with our staff, positive feedbacks as yours encourages us to work harder to... More

Eastover
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is HUGE. went for a relaxing quiet vacation and got just that. Went during the first of September 2014. There was not a large crowd of folks there and a quiet pool was easy to find. The food was average - through we did not take the opportunity to visit the specialized retaurants te facility had to offer.... More

Was this review helpful? Yes 1
Itze P, Reputation Management at Occidental Grand Xcaret & Royal Club, responded to this review

Dear RGY, Thank you very much for your comment about your recent stay at the OGX. We enjoyed reading your feedback and we are happy you had a great vacation. We always appreciate our guests' contribution, suggestions and comments which help us find out about their preferences. Thank you once again for staying with us, we are very happy to... More

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Hotel Summarization (Beta)

What travelers say

  • Time share(83)
  • Very nice(75)
  • Steak house(53)
  • Main buffet(50)
  • Snack bar(43)
  • Beach area(40)
  • Park next door(34)
  • Quiet pool(30)
  • Seafood restaurant(30)
  • Very good(26)

Additional Information about Occidental Grand Xcaret & Royal Club

Address: Carretera Federal Chetumal-Puerto Juarez Km. 282, #307 | Solidaridad, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Occidental Grand Xcaret & Royal Club 4*
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Also Known As:
Occidental Grand Xcaret Hotel
Occidental Grand Flamenco Xcaret
Grand Flamenco Xcaret
Xcaret Grand Occidental
Occidental Xcaret
Hotel Xcaret
Xcaret Playa Del Carmen
Grand Xcaret Occidental
Xcaret Hotel
Grand Occidental Xcaret

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