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All 201 Playa del Carmen hotels

Occidental Grand Xcaret & Royal Club

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Chetumal-Puerto Juarez Km. 282, #307 | Solidaridad, Playa del Carmen 77710, Mexico
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Occidental Grand Xcaret & Royal Club
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Ranked #92 of 201 Hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed yesterday
Suzy W Jersey, United Kingdom
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7,081 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jersey, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

this resort is quite large so you will do a fair bit of walking (needed following all the food) however they do run very regular shuttles around the resort so if you are feeling a bit tired after a hard day of sun bathing at the beach do not fear. There is a large selection of restaurants, we tried all... More 

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just got back from a great 2-week break and while all the staff were consistently friendly and helpful, there were a few we'd like to single out: Matias - it was great to meet you on the tennis court. The wife really enjoyed her hits with you! Be sure to look us up in London! Anabel in the dive shop... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

Had a vacation here in March of 2014, and it was the single best week of our lives. So we pull up and the lobby is gorgeous, a seriously soaring ceiling with the jungle just hanging right into it. Amazing. Then we are led to our rooms... which are quite a long walk, through the trees, over crushed stone paths... More 

Was this review helpful? Yes 3
Greater Manchester, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

We arrived at the hotel at about 5pm and were checked in very quickly and smoothly and were given a 'fruit juice'. What happened to the cocktail on arrival we were promised?? We were staying in Building 22 which was miles away. This resort is very big so be prepared to walk...alot!! However there are meant to be golf type... More 

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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

I spent the week of Dec. 6th to the 13th at Occidental Grand Xcaret. Some of my family is staying an additional week. I would definitely go back to this resort, as myself and my family really enjoyed our stay here. Recommend to any one who wants a romantic get away, has a family and anyone who enjoys diving/snorkeling/swimming. Highlights:... More 

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Hamilton, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

What a great place for individuals with young children. The man made beach/inlet has no waves so for people with young children its the perfect spot to let the kids frolic without having to be right on top of them. No undertow, clear water and calm is perfect for the little ones. The grounds are huge and amazing! ancient ruins,... More 

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spain
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

just returned from this hotel cannot say how good this place is its amazing from the 1st min we arrived till min we left was great would go back and recomend this place to everyone thanks to all hotel staff

Was this review helpful? Yes 1
Staten Island, NY
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We are First Club members, By far our favorite property. Good pools and beach. Food is fine, it's an all inclusive so we never have high expectations for food, always were able to find something to eat. Our room was fine, building 16- First Club building. Only complaint were a few reoccuring ants- called housekeeping and they sprayed and we... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Amazing hotel in stunning location. Blew us away completely! Would definitely recommend..just take some breadcrumbs (or a satnav) for the first few days-unless u enjoy losing yourself in nature..literally! Thanks to all the beautiful staff for making it such a memorable holiday😀

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 3 days ago NEW

I booked my vacation with them a month ago. Since then my travel plans have changed and I plan on coming back a day earlier. I have called Occidental twice now and have been told that someone will get in touch with me about the cancellation but 2 weeks have passed and nobody has called. I'm afraid that they will... More 

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Hotel Summarization (Beta)

What travelers say

  • Time share(83)
  • Very nice(75)
  • Steak house(53)
  • Main buffet(50)
  • Snack bar(43)
  • Beach area(40)
  • Park next door(34)
  • Seafood restaurant(30)
  • Quiet pool(30)
  • Very good(26)

Additional Information about Occidental Grand Xcaret & Royal Club

Address: Carretera Federal Chetumal-Puerto Juarez Km. 282, #307 | Solidaridad, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Occidental Grand Xcaret & Royal Club 4*
Number of rooms: 769
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Also Known As:
Occidental Grand Xcaret Hotel
Occidental Grand Flamenco Xcaret
Grand Flamenco Xcaret
Xcaret Grand Occidental
Occidental Xcaret
Hotel Xcaret
Xcaret Playa Del Carmen
Grand Xcaret Occidental
Xcaret Hotel
Grand Occidental Xcaret
Hotel Style:
#29 Business Hotel in Playa del Carmen
#34 Luxury Hotel in Playa del Carmen
#39 Top resorts Hotel in Playa del Carmen
#45 Spa Hotel in Playa del Carmen
#47 Family Hotel in Playa del Carmen
#54 On the Beach Hotel in Playa del Carmen
#81 Romantic Hotel in Playa del Carmen

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