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All 199 Playa del Carmen hotels

Occidental Grand Xcaret & Royal Club

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Chetumal-Puerto Juarez Km. 282, #307 | Solidaridad, Playa del Carmen 77710, Mexico
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73%
Ranked #98 of 199 hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed yesterday
Huyghe70 Whitman, Massachusetts
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6,530 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,372)
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English first
Whitman, Massachusetts
1 review
4 of 5 stars Reviewed yesterday NEW

We took our 18 and 21 y.o. sons and had a blast. The hotel staff was terrific! Everyone wanted to do whatever they could for you. Although the beach itself is small, there is also an Adults only area that fed into the ocean that was a great spot with shade and sun. The swim up bar was lots of... More

Was this review helpful? Yes 2
Gibraltar
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We renewed our vows here with our 2 children and I have to say, everything about this place was beautiful!!! The resort was amazing and the staff were great, always more than happy to help with any questions or queries we had 😊. The food and pools were brilliant! Luz, our "wedding planner" was such a lovely lady, everything was... More

Was this review helpful? Yes 1
Reston
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

We've been there for children's spring break, that is probably the reason that value was not very good. I paid much less for the much better hotel in another trip. We've stayed at main part, not at Royal club and not at Virgin vacations club building - those buildings did look somewhat better though. Beware of strick check-in policy. Check... More

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Weybridge, Surrey, UK
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

A fantastic choice for an exciting family holiday, the Occidental Grand Xcaret, formerly known as the Occidental Grand Flamenco Xcaret, has a beautiful man-made cove beach; it is also adjacent to Xcaret Park-Mexico's celebrated natural theme park. With accommodations provided in a Virgin Holidays' dedicated room block, set in a prime location in the resort close to the beach. For... More

Was this review helpful? Yes 2
Ingersoll, Canada
Contributor
16 reviews 16 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is my third time at Xcaret. I strongly recommend going for the Unlimited Xcaret package because the Eco Park next door needs to be visited time and again. There is SO MUCH in that park - butterfly sanctuary, bird sanctuary, swimming through caves, really good snorkeling (in the early morning), yes, a small beach, a fun cultural night-time show,... More

Was this review helpful? Yes 1
Pickton, Texas
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My husband and I just returned yesterday from this resort, and we were sad to leave! I will not say anything bad about this resort. I will just give some tips. First, be ready to walk unless you want to wait at least 15 minutes for a trolley. The walking didn't bother us, and we really enjoyed all of our... More

Was this review helpful? Yes 1
Boston, Massachusetts
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great stay, awesome beaches! Delicious frozen drinks at bars near the pool. Will return and will check out the park next time. It looked great but we were too into relaxing! Also, make sure you try all the restaurants, quality varies at each.

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San Juan, Puerto Rico
Senior Contributor
44 reviews 44 reviews
4 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is right next to Xcaret Eco Park. There are two direct access entrances to the park from the hotel. If you are planning on visiting the park this is the best place to stay. Since it is an all-inclusive property, you are able to visit the park and come back to the hotel for your meals. This will... More

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Clovis, California
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I are 31 and were looking for a fun, Mexican getaway. This is exactly what we got. The resort itself is beautiful, clean, and very well maintained. My only complaint about the room was that the mattress was as hard as a rock. I was tempted to sleep on the couch. As far as the food goes,... More

Was this review helpful? Yes 3
texas
Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This hotel is not the best I've stayed in nor the worst. Specialty restaurants were good but buffets were just mediocre. Beds were hard as a rock. I booked through Expedia (NEVER AGAIN) and booked their Xcaret all inclusive package that was supposed to include unlimited access daily into the Xcaret park next door. When I got my intinerary from... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Time share(83)
  • Very nice(75)
  • Steak house(53)
  • Main buffet(50)
  • Snack bar(43)
  • Beach area(40)
  • Park next door(34)
  • Quiet pool(30)
  • Seafood restaurant(30)
  • Very good(26)

Additional Information about Occidental Grand Xcaret & Royal Club

Address: Carretera Federal Chetumal-Puerto Juarez Km. 282, #307 | Solidaridad, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Occidental Grand Xcaret & Royal Club 4*
Reservation Options:
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Also Known As:
Occidental Grand Xcaret Hotel
Occidental Grand Flamenco Xcaret
Grand Flamenco Xcaret
Xcaret Grand Occidental
Occidental Xcaret
Hotel Xcaret
Xcaret Playa Del Carmen
Grand Xcaret Occidental
Xcaret Hotel
Grand Occidental Xcaret

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style
#27 Business Hotel in Playa del Carmen #37 Luxury Hotel in Playa del Carmen #42 Spa Hotel in Playa del Carmen #43 Top resorts Hotel in Playa del Carmen #49 Family Hotel in Playa del Carmen #61 On the Beach Hotel in Playa del Carmen #82 Romantic Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
Tucked within an ecological and historical preserve, the all-inclusive Occidental Grand Xcaret captivates guests with spectacular grounds, a pristine coastline and unparalleled service and amenities. Located less than an hour south of Cancun International Airport and ten minutes from renowned Playa del Carmen, this glorious resort boasts winding river channels, free-form pools and a private beach with powder-soft white sand on a quiet cove. The Occidental Grand Xcaret features eleven international restaurants and ten bars to fit every mood and occasion, from a romantic dinner to a lively family meal. ... more   less 
Number of rooms
769

Questions & Answers

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3 questions

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