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All 201 Playa del Carmen hotels

Occidental Grand Xcaret & Royal Club

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Chetumal-Puerto Juarez Km. 282, #307 | Solidaridad, Playa del Carmen 77710, Mexico
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Occidental Grand Xcaret & Royal Club
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Ranked #95 of 201 Hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed yesterday
Fred S
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6,999 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

After traveling over most of the globe I think we have found our go-to vacation place. I cannot say anything bad about the place. We arrived around 6:00pm at the Occidental Grand Xcaret took about five minutes to check in then off to our room to meet our luggage. After unpacking we went to the buffet to stuff our hungry... More

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High Wycombe, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Me and my wife had a great 7days from 18th till 26th. The reviews we looked at didnot do it any favours. Yes the room was a bit musty, nothing to worry about, a long walk from our room to the main building. Spa a little pricey! Weather brilliant and hot. Beach a little disappointing. Wildlife not camera shy. Staff... More

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Brighton, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We went here as a couple meeting another couple out there for 10 days in sept 14! We stayed in the royal club, and I would suggest if you can afford it stay here. You have the same facilities and access areas but you get an additional private pool area and restaurant for royal club guests only. Also you can... More

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Senior Contributor
41 reviews 41 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

Let me first say that I rarely write negative reviews. But this company is so predatory, so dishonest, and frankly, so despicable that I felt compelled to warn other travelers. We recently travelled to Cozumel on vacation. At the airport, a gentleman asked to be of assistance. I asked where the phone station was so I could call Alamo car... More

Was this review helpful? Yes 1
Killorglin, Ireland
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel for our honeymoon for 11 days, on arrival there had been a slight mix up with our rooms but after a 26 hour flight, Raul at reception was more concerned with finding us a room to sleep in, he gave us 3 options and told us if we didn't like where we were staying, he... More

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Wellington, Florida
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Our plane was getting in late and since we usually split our stays, this was a very affordable option for lodging. Plus, we had planned to visit Xcaret park and this resort is perfect for the park. We booked 3 nights. This was our second visit, so we knew what to expect. First, the positives: Beautiful and well maintained grounds.... More

Was this review helpful? Yes 2
Dublin, Ireland
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed between the 10th and 21st of November. The hotel is huge so be prepared to walk, we knew this and didn't mind. The Xcarat park is a great addition to our hotel package but expensive if not included $100 per day, we did it in 3 days, two hours at a time and the main show is brilliant.... More

Was this review helpful? Yes 2
fort worth,tx
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My husband and I took a short 3 night trip down in November 2014. Let me start by saying that my husband and I are extremely easy going, AND our favorite place to go in the world is the Occidental Grand in Cozumel where we've visited several times. I was sure we couldn't go wrong with the Occidental Grand Xcaret.... More

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Tampa, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Gorgeous and spacious resort with nature surrounding you. We even stumbled upon deer just passing by our path. Hotel staff are friendly and helpful. They have macaws, and even a Mayan Ruin on site! Their beautiful landscapes made for great pictures. Lots of activities for everyone to enjoy, or one can sit back on a hammock and relax. Variety of... More

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Portsmouth, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Just come back from spending 2 weeks at the Royal Club Grand Occidental Xcarat in Mexico. All we can say that we are so glad we payed the extra for the Royal Club! Imagine Ibiza and Cancun all into one, then that's what the complex is like! Lots of drunken idiots mouthing off and loud pumping music blasting all day!... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Time share(83)
  • Very nice(75)
  • Steak house(53)
  • Main buffet(50)
  • Snack bar(43)
  • Beach area(40)
  • Park next door(34)
  • Seafood restaurant(30)
  • Quiet pool(30)
  • Very good(26)

Additional Information about Occidental Grand Xcaret & Royal Club

Address: Carretera Federal Chetumal-Puerto Juarez Km. 282, #307 | Solidaridad, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Occidental Grand Xcaret & Royal Club 4*
Number of rooms: 769
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Also Known As:
Occidental Grand Xcaret Hotel
Occidental Grand Flamenco Xcaret
Grand Flamenco Xcaret
Xcaret Grand Occidental
Occidental Xcaret
Hotel Xcaret
Xcaret Playa Del Carmen
Grand Xcaret Occidental
Xcaret Hotel
Grand Occidental Xcaret

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