My wife and I returned from a week at the Occidental Grand. What else can I say except what an excellent experience! Though the buildings are a little dated, the staff does an exceptional job of keeping the property in pristine condition. The food & restaurants were also great! We ate at both buffets- beach club and main lobby for... More

Not as good as last year. Animal exhibits have been removed. Maintenance is slipping (hotel is showing it's age). Beware of free internet deal. (Nothing but a con). We never did get our bonus time. Food is passable definitely nothing to write great comments about. Time share sales a pain in the nether! Pools and beach okay, not great though.... More

Stayed at the Occidental Grand Xcaret resort from Jan. 28th thru Feb. 4th with my boyfriend. We vacationed in Playa del Carmen last year, and stayed at Blue Bay Grand Esmerleda. I have to admit that the Occidental property had less of a WOW factor and was a bit more dated, but it was kept up nicely for its age.... More

Im a 30 year old woman from North Alberta, enjoys the occasional party and enjoys the outdoors.... and very interested in the culture more than the 'party resort' Loved this resort! If you like being outside, natural wildlife, long walks (beautiful tree-lined paths OR you can catch the shuttle... drivers are fun and outgoing) you will enjoy it. I LOVED... More

We stayed at the Royal Club in September 2011.We were greeted with the words,welcome to paradise.It certainly was.From the first to the last day we were treated like royalty.The staff went out of their way to make sure that we enjoyed our holiday,nothing was too much trouble for them.Our room was spacious,modern and clean.The a la carte restaurant was fabulous,providing... More

We stayed for 6 nights through Feb 4th. We selected this resort for the waveless beach. Based on the price, I wasn't expecting so much good at this resort. I enjoyed the firm bed and slept like a rock every night. The ala carte restaurants were good, but we really enjoyed the selection at the buffets. the ribeye steak at... More

My wife and I stayed at the Occidental Xcaret from 28 Jan 2012 to 3 Feb 2012. I would recommend it with a few minor concerns. The grounds are gorgeous. A large part of the property has been kept as natural jungle with nice walking trails throughout. We were able to see several species of exotic animals including howler monkeys,... More

I had a wonderful time with some very nice people at this resort. Some did not speak very good english but certainly tried to help. The is a beautiful ecological resort. If you are looking for a resort with a big beach then this resort is not for you. It has a man made beach which was enough for me.... More

Very nice, if you are happy with the all-inclusive approach. As ever in this type of resort, the food is the main let-down; specialty restaurants with nice sounding menus but serving bland and sometimes eccentric takes on whet you will be expecting. Beware of the daily offer for "information" from all quarters. This is time share that dare not speak... More