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All 200 Playa del Carmen hotels

Occidental Grand Xcaret & Royal Club

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Chetumal-Puerto Juarez Km. 282, #307 | Solidaridad, Playa del Carmen 77710, Mexico
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Occidental Grand Xcaret & Royal Club
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Ranked #83 of 200 Hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed yesterday
Erica S Castleton, Vermont
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7,460 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Castleton, Vermont
1 review
4 of 5 stars NEW

Our family of four returned two days ago, after a one week stay at the OCCIDENTAL Grand Xcaret resort in the Riviera Maya. We were very fortunate to be given an upgrade to the exclusive Royal Club section, since the junior suites were all occupied and we had prepaid our vacation. I have to say, it was a very enjoyable... More 

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Omaha, Nebraska
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

In past trips to Mexico, we stayed at places that had better access to public transportation and/or vernacular modes of travel. My fear when booking this place was that it would be difficult and expensive to go anywhere else and I was correct. We had to get up to Playa del Carmen because we enjoy it there and that's 320... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW

Surrounding grounds would make you think you were on safari, animal's around in natural ground's, my highlight watching a monkey swinging in a tree outside are window. Rooms are clean and has everything you need . Restaurants some may need booking,food and drinks have a very wide good selection including herbal tea. Plenty of sunlougers and pools. Park next door... More 

Was this review helpful? Yes 2
Chelmsford, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Great holiday, good location and with lots to do. The wildlife around the complex is amazing, and watching monkeys swing by whilst sipping a cocktail, was fantastic. My only downside to this hotel was the size, its huge, hasn't a beach ( only a small man made one ) and the worst wifi connection I've ever come across, and at... More 

Was this review helpful? Yes 1
Charlottesville, Virginia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed yesterday NEW

I wouldn't recommend this place to my worst enemy. I was there for a week with three friends, a couple I've known for many years and his mother (who owns a timeshare there but hadn’t been in a while). My friends were going on their delayed honeymoon, and invited me along to keep his mother company when they did “couples”... More 

Was this review helpful? Yes 4
Douglassville, Pennsylvania
1 review
5 of 5 stars Reviewed 2 days ago NEW

Staff at the Royal Club provided excellent service around the pool and in the royal club restaurant. My thanks to the team of Roberto Cardenas, Hernan, Ismael and Luis Tamay who made our family dining experiences exceptional. They were more than willing to make anything we asked for. We also want to thank Antonio for his excellent service around the... More 

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Luxembourg
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This was my husband's first visit to the Mayan Riviera and our first stay at the Occidental Grand. We couldn't have had a better time! It was after ten the day we arrived, but the desk staff made sure we knew that the patio taco restaurant was open until 2am, in case we were hungry. The food was authentic and... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 days ago NEW

We decided to have our destination wedding at the Occidental Grand XCaret and couldn't be happier with how everything turned out. We had never been to an all-inclusive resort and moving forward, I'm not sure if we'll be able to do anything else. For the amount of food we ate and the drinks we had, the cost per person is... More 

Was this review helpful? Yes 2
Atlanta, Georgia
1 review
4 of 5 stars Reviewed 2 days ago NEW

We had a grand time. The resort was lovely and very convenient to other attractions nearby--5th Avenue in Playa del Carmen, Mayan ruins at Tulum, the wonderful aquatic activities at Xel-Ha, and especially Xcaret, which is right next door. One of the largest reasons the trip was so wonderful was the incredible and friendly staff, especially Alberto, who really went... More 

Was this review helpful? Yes 1
Denver, Colorado
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed 4 nights for a friend's weeding. We have stayed in Cancun 5 times - this being the first time at the Occidental. The resort is laid out in the middle of a jungle. The buildings are individually spread out through the resort all connected by paths and swimming pools. The architecture around the main lobby... More 

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Hotel Summarization (Beta)

What travelers say

  • Time share(64)
  • Very nice(62)
  • Steak house(44)
  • Main buffet(37)
  • Beach area(34)
  • Snack bar(34)
  • Very good(26)
  • Park next door(23)
  • Quiet pool(22)
  • Seafood restaurant(21)

Additional Information about Occidental Grand Xcaret & Royal Club

Address: Carretera Federal Chetumal-Puerto Juarez Km. 282, #307 | Solidaridad, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Occidental Grand Xcaret & Royal Club 4*
Number of rooms: 769
Reservation Options:
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Also Known As:
Occidental Grand Xcaret Hotel
Occidental Grand Flamenco Xcaret
Grand Flamenco Xcaret
Xcaret Grand Occidental
Occidental Xcaret
Hotel Xcaret
Xcaret Playa Del Carmen
Grand Xcaret Occidental
Xcaret Hotel
Grand Occidental Xcaret
Hotel Style:
#29 Business Hotel in Playa del Carmen
#35 Luxury Hotel in Playa del Carmen
#38 Top resorts Hotel in Playa del Carmen
#43 Spa Hotel in Playa del Carmen
#47 Family Hotel in Playa del Carmen
#53 On the Beach Hotel in Playa del Carmen
#81 Romantic Hotel in Playa del Carmen

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