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Occidental Grand Xcaret & Royal Club

4.0 of 5
Carretera Federal Chetumal-Puerto Juarez Km. 282, #307 | Solidaridad, Playa del Carmen 77710, Mexico
Hotel amenities
Occidental Grand Xcaret & Royal Club
Ranked #83 of 185 hotels in Playa del Carmen
4.0 of 5 stars 4199 Reviews
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4,199 reviews from our community

What travelers say about this hotel
  • Time share(115)
  • Royal club(114)
  • Very nice(112)
  • Very good(103)
  • Main buffet(69)
  • Park next door(68)
  • Snack bar(56)
  • Beach area(54)
  • Quiet pool(53)
  • Steak house(49)
Traveler rating
    1,598
    1,388
    558
    350
    305
Only show reviews for Family (984) | Couples (1417) | Business (31)
Date Rating
Taunton, Massachusetts
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 14, 2012 NEW

The Occidental Grand Xcaret was a pleasant surprise. From the time we got off the van from the airport everyone was very nice. They were so helpful and genuinely kind. The resort is very big and if you have trouble walking it could be difficult, but they have a shuttle around the resort so this helped. We were traveliing with... More

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Fayetteville, North Carolina, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2012 NEW

This was my first trip to the Maya Riviera region and, of course, the OGX. I have to say, my wife and I loved it. I'm a First Club member and my home resort is the Occidental Grand Aruba. I'm going to be making some relevant comparisons between the two resorts while providing a completely honest and objective review for... More

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Ann Arbor, Michigan
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 13, 2012 NEW
3
people found this review helpful

First off, I have stayed at several resorts in the Mayan Riviera. I stayed at the Occidental this time because the deal was too good to pass up ($86/person) and the Barcelo which I highly recommend was booked solid. It was fairly obvious from the onset that this hotel has a major occupancy problem -- hence the good price. There... More

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colorado
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 12, 2012 NEW
3
people found this review helpful

Spent a week at OGX from May 3-10, 2012. We really had a great time. We booked with Proven choice Travel in Colorado. They are a wonderful, wonderful travel agancy. I would absolutley recommend them for your travel needs. I live 100 miles from the office but felt the personal service as if they were down the street. Ask for... More

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Belle River, Ontario, Canada
1 review
5 of 5 stars Reviewed May 12, 2012 NEW

My wife and I arrived home from the Occidental Grand Xcaret last Tuesday after a nine day stay and must say, what a great time we had. Having read reports of this resort before we left, we decided to ask for an upgrade to the Royal Club as soon as we arrived, but unfortunately there was no availability. We were... More

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North Texas
Senior Contributor
31 reviews 31 reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 12, 2012 NEW

My wife and I stayed here May 4-10, 2012, for the second time. Our prior visit was in May, 2011.We had also previously stayed at Occidental Cozumel and Allegro Cozumel. This company does a great job at all of these resorts and Xcaret is their flagship in Mexico as far as we are concerned. Highest marks go to the staff,... More

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Williamstown, Vermont, United States
1 review
5 of 5 stars Reviewed May 11, 2012 NEW

The resort was beautiful, loved the landscaping & pathways. Everything was well maintained, clean, and everyone (resort staff) that we came in to contact with was friendly, welcoming, and seemed anxious to help us in any way that we needed. Pool areas were beautiful and nicest I've been at. Quality & variety of food was excellant at all of the... More

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Calgary Alberta Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 11, 2012 NEW
2
people found this review helpful

Overall had a great trip! My mother and I went for a 5 days. Just a couple tips: 1 - there is no beach at all. There is a little man made lagoon but other than that you can not go into the ocean. There is no beach to walk on. Ive been to may different resorts and this was... More

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Westchester, NY USA
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 11, 2012 NEW
4
people found this review helpful

We stayed 4 nights in April 2012. We had a great time overall. The hotel is decent and a good value overall. I would not go back though. There are nicer places out there that are within our budget. Drinks: I must say the bartenders did not skimp on the booze and were very friendly. No complaints here. Food: The... More

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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 11, 2012 NEW

If I could I would give it a 3.5 My family traveled here with another family and we really enjoyed it our kids were from the ages of 6-14. There was something for all to enjoy. Why I give it better than average: The dinning areas were very nice. Lunch or breakfast by beach or pool side was enjoyable. The... More

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Additional Information about Occidental Grand Xcaret & Royal Club

  • Occidental Grand Xcaret
  • Xcaret
  • Occidental Grand Xcaret Hotel
  • Occidental Grand Flamenco Xcaret
  • Occidental Grand Flamenco
  • Grand Flamenco Xcaret
  • Xcaret Grand Occidental
  • Occidental Xcaret
  • Hotel Xcaret
  • Grand Xcaret
Address: Carretera Federal Chetumal-Puerto Juarez Km. 282, #307 | Solidaridad, Playa del Carmen 77710, Mexico
Price Range: $$

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