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All 199 Playa del Carmen hotels

Occidental Grand Xcaret & Royal Club

4.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Chetumal-Puerto Juarez Km. 282, #307 | Solidaridad, Playa del Carmen 77710, Mexico
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73%
Ranked #98 of 199 hotels in Playa del Carmen
A recent review
4 of 5 stars reviewed yesterday
dkell79 Clovis, California
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6,520 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,368)
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English first
Clovis, California
1 review
4 of 5 stars Reviewed yesterday NEW

My husband and I are 31 and were looking for a fun, Mexican getaway. This is exactly what we got. The resort itself is beautiful, clean, and very well maintained. My only complaint about the room was that the mattress was as hard as a rock. I was tempted to sleep on the couch. As far as the food goes,... More

Was this review helpful? Yes 3
texas
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed yesterday NEW

This hotel is not the best I've stayed in nor the worst. Specialty restaurants were good but buffets were just mediocre. Beds were hard as a rock. I booked through Expedia (NEVER AGAIN) and booked their Xcaret all inclusive package that was supposed to include unlimited access daily into the Xcaret park next door. When I got my intinerary from... More

Was this review helpful? Yes 1
Coquitlam, British Columbia, Canada
Contributor
16 reviews 16 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

We visited back in June for 10 nights and our stay was ok. The room was ok, if you stay in the main building it is convenient to the restaurants and trolley stop! Our room was nice until their was major construction upstairs and heard drilling for 6 hours straight. We tried to get the front desk staff to stop... More

Was this review helpful? Yes 2
Swansea
Reviewer
5 reviews 5 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just back from this resort and really enjoyed our time. Location very good and we enjoyed Mexico very much. We loved the food in all the restaurants and also found the Buffet to be excellent. We were in block 15, rooms were fine and I think we had a result in not being across at the much more noisy pool... More

Was this review helpful? Yes 2
cypress, texas
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Rooms are well appointment (we stayed in the standard room) and kept very clean. All the staff were very friendly and helpful. We had a blast and stayed during the world cup so the place was lively. The pools are all very nice, the largest pool has a swim up bar (Miguel makes the best drinks). Two others pools are... More

Was this review helpful? Yes 2
Lincolnshire, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I arrived home yesterday and I've just booked to go back next year :0) The weather was great and very hot I was in building 21 so was lucky enough to have a pool right outside my building Can't wait for next year :0)

Was this review helpful? Yes 3
1 review
3 of 5 stars Reviewed 2 days ago NEW

If you plan to be lazy, have average food and drinks and bake underneath the sun, then this spot will be great for you. If you plan to do all the above and more like water activities, excursions, good coffee and excellent food, it's best to look elsewhere. Also, the Xcaret park that is next to the resort sucks big... More

Was this review helpful? Yes 1
new york
Contributor
18 reviews 18 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The hotel is very beautiful, and I found the food to be phenomenal. We travelled a group of 7 friends in three rooms. We enjoyed the pools, hot tubs and restaurants. There was something to please every palette. The grounds were lush with greenery. Beautiful birds, lizards iguanas, ant eaters and deers. It was an experience. Check in was very... More

Was this review helpful? Yes 1
Fairfield, California
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

First of all, there are many all-inclusive choices in the Riviera Maya. Do not waste your hard earned money here. You may be drawn to it because Xcaret Eco Park is next door, but this hotel is not owned by the park anymore. We solely chose to stay here because we were promised lower park entry rates with a 3... More

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Swindon, United Kingdom
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It is my 2nd visit to this hotel my 1st 18 months ago. Last time I went with a group of girls this time I went with my husband. The resort fits all. As the 1st time great service, great staff always smiling, we paid the extra to have unlimited excess to the park which is shown as XXX when... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Time share(83)
  • Very nice(76)
  • Steak house(53)
  • Main buffet(50)
  • Snack bar(43)
  • Beach area(40)
  • Park next door(34)
  • Quiet pool(30)
  • Seafood restaurant(30)
  • Friendly and helpful(26)

Additional Information about Occidental Grand Xcaret & Royal Club

Address: Carretera Federal Chetumal-Puerto Juarez Km. 282, #307 | Solidaridad, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Occidental Grand Xcaret & Royal Club 4*
Reservation Options:
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Also Known As:
Occidental Grand Xcaret Hotel
Occidental Grand Flamenco Xcaret
Grand Flamenco Xcaret
Xcaret Grand Occidental
Occidental Xcaret
Hotel Xcaret
Xcaret Playa Del Carmen
Grand Xcaret Occidental
Xcaret Hotel
Grand Occidental Xcaret

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style
#27 Business Hotel in Playa del Carmen #37 Luxury Hotel in Playa del Carmen #42 Spa Hotel in Playa del Carmen #43 Top resorts Hotel in Playa del Carmen #49 Family Hotel in Playa del Carmen #61 On the Beach Hotel in Playa del Carmen #82 Romantic Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
Tucked within an ecological and historical preserve, the all-inclusive Occidental Grand Xcaret captivates guests with spectacular grounds, a pristine coastline and unparalleled service and amenities. Located less than an hour south of Cancun International Airport and ten minutes from renowned Playa del Carmen, this glorious resort boasts winding river channels, free-form pools and a private beach with powder-soft white sand on a quiet cove. The Occidental Grand Xcaret features eleven international restaurants and ten bars to fit every mood and occasion, from a romantic dinner to a lively family meal. ... more   less 
Number of rooms
769

Questions & Answers

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2 questions

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