If you would like to damage all your holidays go into this hotel. We have been accomodated in quiet area (building 14-17) as being in activity area (building 19-22) means loud music all the day. Thanks to big decrease number of guests management decided close this area as finally only few rooms stayed accomodated. Our friends room has been robbed... more

The very next day I developed this horrible red circles throught my whole body. I couldnt stop itching. My doctor said it happed because of unclean waters (bad waters). The swimming pools are not very clean> It has been 14 days of red circles, itching and seeking medical attention more

I just found that I wrote this review right after my return from Playa last year, and somehow, never managed to post it. Here it is, unedited: "Got back home last night after a 4-day, Labor Day stay. Thank goodness Hurricane Gustav avoided us . . . we could not have asked for better weather. As so many have said,... more

This was my second time to stay at the Occidental Grand. I went in May last year and was concerned it might be a little too crowded this year because of traveling while school was out. But to my surprise, it was pretty much the same. If you are looking for a jumping place with lots of group activities, this... more

I can say pretty certainly this was the best holiday i've had! The hotel was great, Ok it was only about 30/40% capacity for obvious reasons, but this meant that is was easy to get beds round the pools and beach. They have 2 pools, a large one which is called the "Activity Pool" so you can guess this is... more

We arrived at 10:00 and given our room. Found patio door lock broken as we were about to go for something to eat. Called desk who said someone would be right there. After 2 more visits to front desk and missing supper, maintenance tried/failed to fix lock. At around 1:00am, I asked them to call a cab to take us... more

I was a little afraid after reading some of the other reviews but I think sometimes people get a little carried away with criticism. Yes, the resort is big and the buffet gets boring but I went to relax and be comfortable and the resort was perfect for that. Just make reservations at the restaurants to break up the boredom... more

We've just arrived home after a long journey owing to delays at Cancun airport. That is a story in itself, but we wanted to put our "two cents" in about this hotel, having read some of the reviews before we went, and now that we've experienced it for ourselves. Firstly, go to this hotel. If you do nothing else this... more

We travelled on June 14 via AC and got in as scheduled. Walk across to Hertz and picked-up a car for the week- great rates and got upgraded to a Jeep. Drove into hotel and arrived just before the transfer coach and booked in a breeze. Room was at the back of Lobby and suited us fine. Everything worked and... more