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Ocean Maya Royale

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Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Best prices for: 1 room 1 guest
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Ocean Maya Royale
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Ocean Maya Royale
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4,284 reviews from our community

Traveler rating
    2,137
    1,370
    436
    204
    137
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leicester, United Kingdom
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Me and my boyfriend stayed here during the first 2 weeks of April, this was our first trip to Mexico so we were very excited. Well I must say the hotel is fabulous, the surroundings of the hotel were lovely, well looked after and very clean. The gardener's certainly work hard to maintain it. Again, grounds men staff were very... More 

Was this review helpful? Yes 4
London, United Kingdom
Top Contributor
166 reviews 166 reviews
54 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for 11 nights with Thompsons. Very nice hotel. Welcome at reception with a frozen cocktail was nice after a long journey. Nice room, large with a good bed and nice white sheets and towels. All staff very pleasant, especially the waiting staff in the restaurants and all the barmen. Good cocktails and all food very good. Buffet was... More 

Was this review helpful? Yes 2
Yeovil, United Kingdom
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Nice room, excellent restaurants and Staff.Special people are Catherine de la Cruz Capitan de Restaurante ''El Charro'',Miguel Gutierrez and Victor Vera from pool bar,Jsrael from reception.Amaizing culture,beautifull weather,delicious food.

Was this review helpful? Yes 6
Birmingham, United Kingdom
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Me and my girlfriend travelled to Ocean Maya Royale for two weeks, 4th April - 18th April, in which was our first trip to Mexico. From the moment we landed and arriving at the hotel, we had nothing but praise for the place. The holiday was amazing. We booked for a basic room, but on arrival were taken to the... More 

Was this review helpful? Yes 12
Manchester, United Kingdom
2 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a relaxing 10 nights stay there, nice rooms, very clean and mordern. Beach is small but not crowded as some guests prefer to stay by the pool. Food is OK, Blue Moon restaurant was the best. We enjoyed catamaran sailing, $30 for a lesson and we took the mini catamaran out every day to the sea and had... More 

Was this review helpful? Yes 7
Ohio
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Absolutely amazing resort! Staff was amazing and treated us like queens. Restaurants were great. The entertainment staff was so much fun! Jen, Oswaldo, and Alex were great! Oli, the bartender in the lobby bar was so sweet and fast! Will definitely go back!

Was this review helpful? Yes 11
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This is a great resort. Staff is very friendly. Always helpful and accommodating. Oli is a awesome bartender. Pool staff very engaging. You won't be disappointed. All inclusive is way to go. But need better beer options. The Corona did not taste like Corona. No other option at bars. I would have paid extra for an American beer!

Was this review helpful? Yes 4
hull
Top Contributor
61 reviews 61 reviews
44 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for two weeks from 6th April up to 21st April. Went to book in at reception and was immediately taken into the Privilege reception area. We were upgraded free of charge thanks to our friends Peter and Wendy and of course with the blessing of hotel manager Giovanni and assistant manager Maria. I did meet both Maria and... More 

Was this review helpful? Yes 9
Whitby, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited OMR from April 8 - 18, 2015. It was our second visit to this resort; the first was April, 2013. We were, once again, very pleased and overall, we feel the resort offers excellent value for the money. There was one hitch, but before I get to that, I want to mention the superior service we received from... More 

Was this review helpful? Yes 11
Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at Ocean Maya Royale the last week of June, 2014. We always choose adults only all-inclusive resorts when traveling to Mexico. The peace and relaxation can’t be beat and truly spoils you! We’ve been lucky enough to stay at Aventura Spa Palace (now Hard Rock Riviera Maya). El Dorado Seaside Suites, Blue Bay Get Away,... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Entertainment staff(65)
  • Very nice(47)
  • Pool bar(45)
  • Great time(31)
  • Japanese restaurant(26)
  • Beach area(24)
  • Italian restaurant(18)
  • Room service(15)
  • Very good(9)
  • Free shuttle(8)
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Amenities (29)
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Beach (38)
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Junior Suite (45)
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Pool (40)
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Restaurants and Bars (114)
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Romance Suite (66)
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Standard Mayan Deluxe (52)
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The Hotel (95)

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Hotel & grounds (12)
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Pool/beach area (10)
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Other (11)
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