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All 184 Playa del Carmen hotels »

Ocean Maya Royale

3.0 of 5
Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
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Ocean Maya Royale
Ranked #59 of 184 hotels in Playa del Carmen
4.0 of 5 stars 1655 Reviews
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1,655 reviews from our community

What travelers say about this hotel
  • Entertainment staff(80)
  • Very nice(68)
  • Beach area(48)
  • Pool bar(43)
  • Great time(38)
  • Japanese restaurant(34)
  • Grounds were beautiful(23)
  • Italian restaurant(22)
  • Friendly and helpful(22)
  • Free shuttle(22)
Traveler rating
    574
    593
    241
    146
    101
Only show reviews for Family (219) | Couples (778) | Business (9)
Date Rating
Toronto
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 24, 2012 NEW
2
people found this review helpful

This was my husband and mine's first all-inclusive experience, we went with two other couples and had a great time! Like many, I was worried because of some of the reviews, but was pleasantly surprised that these fears were unfounded. A few comments: Food - All the al la cartes were delicious, in the week we were there we went... More

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Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 24, 2012 NEW
2
people found this review helpful

I'd like to begin this review by stating...our group of 6 (3 married couples, late 20s, early 30s) continued the tradition of loud and obnoxious Americans at the resort....If you were in the Italian restaurant last Friday for dinner, you probably know what I'm talking about :) As for the resort, I thought overall it was very good. Great food,... More

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Haverhill, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 21, 2012 NEW
4
people found this review helpful

I went to Ocean Maya from May 17th-20th 2012 with a group of 8 people. We were all in our 20's except for two *Buffet not the best could have more choices *Resort ground beautiful but a lot of walk to get anywhere from the room to the pool or to dinner *Staff very friendly and helpful the bartenders are... More

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Austin, Texas, United States
1 review
5 of 5 stars Reviewed May 21, 2012 NEW

I stayed at Ocean Maya Royale during Spring Break. I could not believe how close to the water it was. Just a short walk to a very cool bar. The condo was very clean and very nice. Had a wonderful "beachy" atmosphere! The accommodations were wonderful and I would definitely go back. More

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Halifax, Canada
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 21, 2012 NEW
7
people found this review helpful

April 28-MAY 5TH, 2012.This was our second trip to Mexico and the first time at the Ocean Maya...I am usually not at a loss for words but our stay here has left me that way. From the time you enter the beautiful lobby and made it to the beach you felt welcome and new that you were going to have... More

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Abbotsford, British Columbia, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 20, 2012 NEW
2
people found this review helpful

This was my first trip to Mexico and it was way better than I had expected. Room was gorgeous, and all staff were so friendly.. Special thanks to OMAR and URIEL the entertainment staff for making my trip that much more awesome.. Same with the boys at the bar Miguel, Daniel and Carlos for being amazing bar tenders I miss... More

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Winthrop, Maine
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 20, 2012 NEW
2
people found this review helpful

Had a great time at Ocean Maya. Beautiful lobby, beautiful grounds. The staff work so hard in all areas to ensure that you have a great experience.. from caring for the grounds, rooms, restaurants, always cleaning. One job I noticed that was never ending (kind of like laundry) was the time and effort they put in to keep the beach... More

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Fort Worth, Texas
Senior Contributor
26 reviews 26 reviews
Reviews in 18 cities Reviews in 18 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed May 20, 2012 NEW
2
people found this review helpful

In the past, I have stayed down the beach at the Ocean Coral and Turquesa. I really enjoy the H10 properties, and will continue to do so. The Ocean Maya Royale offered the same enjoyable experience that I came to expect with the H10 resorts. Now on to review the Ocean Maya Royale... The staff were amazing. They always made... More

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Painesville, Ohio
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 20, 2012 NEW
3
people found this review helpful

I have looked at going to Riviera Maya for two years and looked at many resorts. I have done a handfull of trips and this was my 2nd visit to the area, first time was on a cruise. I found Ocean Maya beacuse Apple Vacations had a promotion. I am so grateful I just went with it. I stayed for... More

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Lebanon, Missouri
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 19, 2012 NEW
3
people found this review helpful

The Good: The pool is nice and clean,beach is nice,supper food is very good, room is nice, staff is very nice. The OK: Breakfast and lunch are fair--watch out for the birds landing on the food before you pick it up to eat at the El Charro . Our room the air cond. wouldn't go above 16.0 or 61 degrees.... More

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Additional Information about Ocean Maya Royale

  • Ocean Maya Hotel
  • Ocean Maya Playa Del Carmen
  • Hacienda Maya
Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Price Range: $$

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Ocean Maya Royale
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