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All 199 Playa del Carmen hotels

Ocean Maya Royale

3.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
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$138 (USD)
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81%
Ranked #41 of 199 hotels in Playa del Carmen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Doniatrip Clifton, New Jersey
  • Reviews (3,502)
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3,502 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (858)
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English first
Clifton, New Jersey
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

I loved it So clean great location ! Landscape excellent ! if you looking for a place to relax this is your hotel ! Great service and since its adults only is quiet! There are 4 restaurants to choose from but we usually ate at the main buffet style and the Mexican restaurant

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Milwaukee, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

My boyfriend and I stayed here last week for 7 days. Absolutely no complaints! The pillows are pretty awful but after reviewing trip advisor before we came we brought our own. Staff is awesome, food fantastic, place is kept very clean. Most of the staff go out of their way to make you feel comfortable. Shout out to Alfredo from... More

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Madison, Wisconsin
1 review
3 of 5 stars Reviewed yesterday NEW

Check-in seemed somewhat uncoordinated. I thought presenting my ID and reservation number would suffice however I needed to have a very special portion of an email sent weeks prior in hand before they could even look up my reservation. Luckily the lobby had WiFi and I could pull it up on my phone. This email they wanted to view was... More

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Leominster, Massachusetts
2 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned from Mexico after a week at the Ocean Maya. My wife and I truly enjoyed this resort and all its perks. The grounds are beautifully maintained and the wildlife was exciting. We stayed in building #9 on the first floor and had easy access to the beach, pools, restaurants and main buildings. The room was very comfortable and... More

Was this review helpful? Yes 1
Houston, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My mother and I just returned from a 5 days stay at Ocean Maya. The online pictures really don’t do the resort justice. The place is immaculate; the landscaping is well maintained, rooms are clean, and the wildlife (No shortage of iguanas or coitas) are a sight to see. Always have a camera on hand! We were looking for a... More

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Midlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife and I have just returned from 2 wonderful weeks at the Ocean Maya. Perfect for lazy days on the beach and some great scuba diving. We choose Mexico to celebrate our 25th wedding anniversary as we had our honeymoon in Mexico all those years ago. Unfortunately the first visit was not so good. The flight on the Dreamliner... More

Was this review helpful? Yes 7
Scotland
Top Contributor
53 reviews 53 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We've had a fab holiday at the Ocean Maya Royale and hope to return some time in the future. The rooms are spacious and well appointed. The maids visit every day and keep the rooms spotless. The mini bar is top up regularly. The shower was great but it took some time for the hot water to come through but... More

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New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Beautiful place with nice stuff, no complains at all, I would stay again, the location is perfect and adults only option is great as well. Delicious food and nice service everywhere. Just book it and go!!!

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Asheville, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Ocean Maya for our honeymoon in May 2014. The resort was great, and an excellent value. No other resorts that I considered came close to the value that we got at Ocean Maya. We tried all of the restaurants on property, and they were all great, especially the Italian restaurant. While we were there, the resort... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

The first thing we thought when we arrived at Ocean Maya was: Wow! The lobby is breathtaking. We were warmly welcomed and immediately offered a drink and help with our suitcases. At the check in we met our miracle man: Israel. Whatever we needed during our stay we could ask Israel, and he arranged it. We are very grateful to... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Entertainment staff(104)
  • Very nice(64)
  • Pool bar(61)
  • Great time(44)
  • Beach area(43)
  • Japanese restaurant(37)
  • Italian restaurant(35)
  • Room service(25)
  • Coco bongo(16)
  • Free shuttle(15)

Additional Information about Ocean Maya Royale

Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ocean Maya Royale 3*
Reservation Options:
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Also Known As:
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Hacienda Maya
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico

3,751 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#24 Top resorts Hotel in Playa del Carmen #26 Spa Hotel in Playa del Carmen #33 Family Hotel in Playa del Carmen #33 On the Beach Hotel in Playa del Carmen #54 Romantic Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. ... more   less 
Number of rooms
320

Questions & Answers

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