We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 199 Playa del Carmen hotels

Ocean Maya Royale

3.0 of 5 Resort (All-Inclusive)   |   Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Hotel website
Hotel amenities
Free Airport Transfers
Save Saved
You added Ocean Maya Royale to your Saves list
Ocean Maya Royale
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #42 of 199 hotels in Playa del Carmen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
LuvCervesa London, Canada
  • Overview
  • Reviews (3,530)
  • Photos (3,803)
  • Amenities
  • Q&A (2)
  • Room tips (865)
  • Location
  • More
Write a Review

3,530 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (865)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, Canada
3 reviews 3 reviews
3 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed yesterday NEW

We visited the Ocean Maya Royale arriving July 10th and staying for 7 nights. We were not disappointed; matter of fact, the resort exceeded my expectations. We will absolutely be returning. For context, as I know a lot of folks rely on these reviews when making their decisions, this was my 27th trip to the Caribbean, 4th to Mexico. I... More

Was this review helpful? Yes
London, Canada
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We traveled to the Ocean Maya Royale a couple weeks ago and I am already dying to return. Our journey started when we first arrived we met the front desk staff of Fernenda and Israel. We were so excited to have reached the resort and they were very patient with our eagerness to have a couple drinks in Mexico. They... More

Was this review helpful? Yes
Willebroek, Belgium
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We went here in May 2014 for 12 days for our Honeymoon. We were immediately greeted with a welcome cocktail. The check-in only took us 10min and after that we were quickly taken to our room with a golf cart. We had booked a standard room but as part of the honeymoon advantages the hotel offers, we were got upgraded... More

Was this review helpful? Yes
Phoenix, Arizona
5 reviews 5 reviews
5 of 5 stars Reviewed 2 days ago NEW

Have just returned from a 8 days at Ocean Maya Royal and my experience was AMAZING I rated the place as Heaven, food, amenities, staff including bar, cooks, housekeepers , lobby, just to mentioned some Fernanda, Mario,Poncho, Gio,Fernie,Obsalon, Octavio, etc made my vacation incredible was my fiancee fist time in Mexico and was very impress with customer service, resort, FOOD,... More

Was this review helpful? Yes 1
Festus, Missouri
1 review
5 of 5 stars Reviewed 2 days ago NEW

Took our honeymoon trip here and it was everything we wanted and more. The service was first class from the time we walked in the door until the time we left. Especially loved Ignacio the bartender at the pool bar. This man went out of his way to make our experience pleasant.

Was this review helpful? Yes 1
Montreal, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

July 28th, 2014 I've had the pleasure of working in Mexico in past and I have never seen nor experienced such an amazing hotel like the Ocean Maya Royale in Playa del Carmen. From the moment we arrived to the time we checked out, we were astonished by the quality of the food & beverage (F&B), accomodations, location and how... More

Was this review helpful? Yes 7
essex england
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Have just returned from a two week holiday at the OCM as H10 Premium members we have stayed in most of the ocean resorts and H10 hotels, all are great, but would have to say this one is really something special . The main thing that I would attribute that something special to is the staff. As H10 Premium members... More

Was this review helpful? Yes 3
Cleveland, Ohio
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed 18 days at OMR from July 3-20. This was our second visit to this resort and we cannot wait to go back! Ocean Maya checks off every box on our vacation wish list and I highly recommend it if you’re looking for a budget-friendly, adults-only, all-inclusive resort. Over 18 days, we never left the resort,... More

Was this review helpful? Yes 6
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here at the end of May. We upgraded to privilege which I think, is a rip off unless you have to drink "premium" liquor. The privilege rooms are at the back of the resort, farthest from the beach and pool. You would think that the more you pay, the better the view, but not the case here. Also,... More

Was this review helpful? Yes 2
Lumberton, North Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

You will not find a better bartender or more fun at the lobby bar than my man Oli. Wish he would always bartend there. The event coordinators Fernie & Mario were absolutely excellent and full of energy. Yovannetti's service and personal touch was outstanding. Great people. No reservations needed for the nice restaurants..... This would be a 5-star review other... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Ocean Maya Royale, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Ocean Maya Royale? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Entertainment staff(104)
  • Very nice(64)
  • Pool bar(61)
  • Great time(44)
  • Beach area(43)
  • Japanese restaurant(37)
  • Italian restaurant(35)
  • Room service(25)
  • Coco bongo(16)
  • Free shuttle(15)

Additional Information about Ocean Maya Royale

Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ocean Maya Royale 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Tingo, Travelocity, Caribbean Online Mgt Corp., Booking.com, BookingOdigeoWL, BookIt.com, getaroom.com, Agoda and Venere so you can book your Ocean Maya Royale reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Hacienda Maya
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico

3,803 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (3749)
Pool/beach area (958)
Hotel & grounds (818)
View from room (161)
Room/suite (340)
Dining (315)
Bathroom (45)
Family/play areas (15)
Other (1097)

Management photos: Courtesy of the property manager

All management photos (55)
Room/suite (14)
Hotel & grounds (10)
Dining (8)
Pool/beach area (10)
View from room (2)
Other (11)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#24 Top resorts Hotel in Playa del Carmen #27 Spa Hotel in Playa del Carmen #33 Family Hotel in Playa del Carmen #34 On the Beach Hotel in Playa del Carmen #54 Romantic Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. ... more   less 
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Ocean Maya Royale and other travelers.
2 questions

See all questions (2)

See which rooms travelers prefer