Ocean Maya Royale (Riviera Maya/Playa del Carmen, Mexico) - Resort (All-Inclusive) Reviews

Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico

Phone Number:

Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen

Amenities:

Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#24 Top resorts Hotels in Playa del Carmen

#35 On the Beach Hotels in Playa del Carmen

#35 Family Hotels in Playa del Carmen

#40 Romantic Hotels in Playa del Carmen

Price Range: $$

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: .Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancún. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Effective May 1, 2011 Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for honeymooners, couples and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience ... more less

Reservation Options:: TripAdvisor is proud to partner with Caribbean Online Mgt Corp., BookIt.com, Travelocity, Agoda, Otel, Olotels, Expedia, Priceline, Cheap Tickets, Hotels.com, Tingo and HotelsClick so you can book your Ocean Maya Royale reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Ocean Maya Royale Hotel Playa Del Carmen; Ocean Maya Royale Hotel; Ocean Maya Hotel; Ocean Maya Playa Del Carmen; Hacienda Maya; Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico

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2,464 reviews from our community

See which rooms travelers prefer - 503 traveler tips

somersetjackie

somerset

Senior Reviewer

10 reviews

7 hotel reviews

Reviews in 8 cities

11 helpful votes

“excellent loved it”

Reviewed May 17, 2013 NEW

we returned on Monday may 13th from the ocean maya royale was fabulous best holiday so far would definitely go back, ,they cant do enough for you , there always friendly polite ,rooms lovely made service great , grounds really lovely. well kept and everyone works really hard and seem to enjoy there jobs, animals there so cute, the food... More

Was this review helpful? Yes 1

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p g

Lakewood, Colorado

7 reviews

4 hotel reviews

Reviews in 5 cities

10 helpful votes

“More than expected!”

Reviewed May 16, 2013 NEW

Very impressed by this hotel. We had a amazing time here. We thought the whole experience was amazing from the food , to the room, the staff and it was just beautiful. We were treated very kindly on arrival and greeted with a refreshing drink. We had little complaints what so ever only we wish we stayed longer. The staff... More

Was this review helpful? Yes 3

See 2 more reviews by p g for Playa del Carmen

frozentoes

Duluth, MN

1 review

2 helpful votes

“Ocean Maya is the best!”

Reviewed May 15, 2013 NEW

Arrived April 27th for our third stay at Ocean Maya. Absolutely love everything about it. The most friendly staff at any of the resorts we have been to. Everyone says "Hola".... the housekeepers, the grounds crew on up to the management team. The animation team is the best....Amy Jean, Omar, Annie, Giovanni, David make everyday fun without being pushy. the... More

Was this review helpful? Yes 2

curley-c

Rotherham,S Yorks

Contributor

13 reviews

8 hotel reviews

25 helpful votes

“Nice Hotel.......but that's it, just nice.”

This hotel is nice, food is quite good. The gardens are beautiful. Most of the staff are friendly and happy looking (there are a few who looked totally fed up and it felt like it was just too much trouble to deal with customers!) The rooms are spacious and furnished nice. But not enough hangers when you are there for... More

Was this review helpful? Yes 7

jenjvail

Austin, Texas

2 reviews

Reviews in 2 cities

“Beach was not what we expected.”

We just returned from this resort and have a few comments for future guests. We travel to that part of Mexico almost once per year and have done one other AI, we go for a beautiful beach and great food. This beach is not the best; I was expecting water like down in Playa del Carmen and it is not... More

bertim2

Milton Keynes, United Kingdom

8 reviews

Reviews in 7 cities

19 helpful votes

“Can,t wait to go back again.”

This hotel is great value for money. We have just come back after a two week stay at this hotel . The hotel is so clean and the staff are great . The rooms are very well decorated and the shower is good always hot water . Only thing it is missing is a full lenght mirror . The grounds... More

Wendee G

Kentville, Canada

“Awesome Resort and Staff”

We celebrated our honeymoon and our birthdays at the Ocean Maya Royale and without the help and friendliness of one staff member we couldnt have had as much fun for our birthday pool side meal as we did. Daniel Ara Castro at the Mexican restaurant was awesome!!! He made our night one in a million and a night to remember.... More

choonkeymoonkey

Lee, United Kingdom

1 helpful vote

“Beautiful Hotel! Beautiful People!”

Just got back from a superb 2 week stay at this Beautiful H10 complex in Playa del Carmen via Thomson. Before booking we looked at tripadvisor. A few reviews were negative (ie.food and loud Americans) but we thought the majority seemed over positive. So after seeing and doing I am more than happy to recomend this Hotel as the best... More

estey14

Peace River, Canada

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

5 helpful votes

“Nice Clean Resort”

Reviewed May 14, 2013 NEW

This resort is always kept clean they work really hard on it I was unaware that everybody went to sleep at 11 p.m a suggestion do not travel here to this resort if you are looking to party other then that the staff are awesome and friendly

Shelley W

Cole Harbour, Nova Scotia, Canada

3 helpful votes

“What a week!!!”

Reviewed May 13, 2013 NEW

We arrived on May 4th and enjoyed a terrific week. The weather was perfect, the meals were fantastic and the staff were friendly and helpful. The activity team created so much fun. Hannah and David were so friendly and funny. We would strongly recommend this resort. Lots of natural wildlife that always made for interesting sightings on a regular basis.... More

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Ocean Maya Royale Resort (All-Inclusive), Riviera Maya/Playa del Carmen, Mexico

Ocean Maya Royale

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