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Ocean Maya


Ocean Maya
Carretera Federal Chetumal, km. 299 | (Formerly "H10 Hacienda Maya"), Playa del Carmen 77710, Mexico
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Traveler Reviews

70% Recommend
3.5 of 5 stars 621 reviews
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All (621)
[ Date ] [ Rating ]
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3 of 5 stars
KMYK 39 contributions
HK/ Toronto
Jul 5, 2009 | Trip type: Couples New

The hotel itself is not too bad cuz is a chain of H10 but its not a 5 stars for sure. Maybe a 3 1.5 stars. The room is so so and the WC is just ok but not luxxury. The pool is pack from day till evening. Sooo many kids. But it is a good location which is close... more

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2 of 5 stars
evilangel74 1 contribution
Shelby Township, MI
Jun 26, 2009 | Trip type: Couples
1/1 found this review helpful

First, I will admit I made a poor decision. In an attempt to save money at the busy holiday season, I booked a 4-square apple deal with Apple Vacations. For a reduced rate, Apple picks the hotel; you are guaranteed a hotel with at least that rating. (However, it important to know that hotels are rated DIFFERENTLY by different travel... more

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5 of 5 stars
lisabisa7 1 contribution
Hamilton
May 26, 2009 | Trip type: Friends getaway
2/3 found this review helpful

ok ok i was so scared when i had read the reviews on here....but they are totally false. The grounds are STUNNING...just beautiful THe food was AMAZING..usually I cant eat when I go away on vacation..I am so picky, but honestly the food was delicious, every night the buffet had a different theme and I was never disappointed. The entertainment... more

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4 of 5 stars
TorontoCanadaLori 4 contributions
Toronto Canada
May 22, 2009 | Trip type: Friends getaway
3/4 found this review helpful

I usually stay at Grand Mayan Palace Resorts. This year I traveled with a girlfriend and we wanted an all inclusive. I was really worried about this place becasue of the reviews. This resort was wonderful! Entertainment all day and evening long either you particapate or you don't ----fun had by all. Entertainmet for all age groups.The Activity Staff are... more

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4 of 5 stars
bluesapphire78 9 contributions
Hamilton, Ontario
May 6, 2009 | Trip type: Friends getaway
3/4 found this review helpful

I wasn't going to write a review, but I feel compelled to in the face of the negative reviews I just saw! We loved our stay at the Ocean Maya. The staff were incredibly friendly and helpful. I agree that you are in Mexico to relax and if you have to wait a little bit for a few things, what... more

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4 of 5 stars
eflist 1 contribution
toronto
Apr 26, 2009 | Trip type: Family
1/2 found this review helpful

I also was very concerned when I read the reviews for this hotel before our trip in April. I have to say we were pleasantly surprised; the pool was great we traveled with a 7 year old and an 11 year old. We loved the hotel location, mind you the beach was not the greatest but we were able to... more

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5 of 5 stars
Lucy829 1 contribution
Ontario
Apr 25, 2009 | Trip type: Family
2/3 found this review helpful

This vacation was much needed and a very long time coming for my family, and it couldn't have been better! The staff at Ocean Maya were absolutely terrific! Friendly, accomodating, always smiling. The ground are incredibly beautiful! The check-in did take some time . . . but who cares! When in Mexico . . . you're on Mexican time! They... more

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5 of 5 stars
debthedriver 1 contribution
Montreal
Apr 20, 2009 | Trip type: Friends getaway
0/1 found this review helpful

two friends, my husband and I spend one week at Ocean Maya and LOved it! The hotel staff was very nice, the food was ok and the rooms room large and clean. The bar staff made many yummy drinks, that seemed to keep coming our way! I would go back to this resort in a heart beat. The beach was... more

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4 of 5 stars
sunbums67 1 contribution
Newcastle, Ontario
Apr 20, 2009 | Trip type: Family
2/3 found this review helpful

I also was concerned with the negative reviews so here is my input short and to the point. We are big believers in a holiday is what you make it. We went down with our three children 14, 10 and 9. Alex and Adrienne in the kids club are amazing. The two youngest spent every day enjoying the program they... more

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4 of 5 stars
RBOV 3 contributions
Minnesota
Apr 17, 2009 | Trip type: Couples
1/2 found this review helpful

My husband and I just returned along with our best friends from a very relaxing stay at Ocean Maya. The staff couldn't have been any friendlier. The rooms were clean, as were the pools. I was nervous about the lack of beach area, but it's easy to access the water, and there is a great sand area to relax in... more

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Ocean Maya Also Known As

Address: Carretera Federal Chetumal, km. 299 | (Formerly "H10 Hacienda Maya"), Playa del Carmen 77710, Mexico