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Casa Melissa

Ranked #25 of 136 Playa del Carmen B&B and Inns
Certificate of Excellence
Ave. Juarez, entre 1ra y 5ta Norte | Col. Centro, Playa del Carmen, Mexico
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Casa Melissa
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    96 reviews from our community

    Traveler rating
      57
      30
      5
      1
      3
    See reviews for
    28
    40
    7
    1
    Rating summary
    • Location
      5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (15)
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    Boca Raton, Florida
    1 review
    3 helpful votes 3 helpful votes
    1 of 5 stars Reviewed January 21, 2015

    This hotel was a bargain and thats why I chose to stay here. When traveling abroad I always lock my cash and jewelry in the safe and lock my suitcases. However this last Saturday I forgot my phone in the hotel room. When I returned, I saw that housekeeping made the room and my brand new iPhone 6 was missing!... More 

    Was this review helpful? Yes 3
    San Ignacio, Belize
    Contributor
    18 reviews 18 reviews
    3 hotel reviews
    15 helpful votes 15 helpful votes
    4 of 5 stars Reviewed December 31, 2014

    Our family takes the ADO bus from Belize to Cancun to fly to the US. We enjoy spending a night or two in Playa del Carmen to break up the trip. Casa Melissa is within close walking distance of the bus station and is situated right across the street from the plaza which is a constant source of entertainment with... More 

    Was this review helpful? Yes 3
    dallas, tx
    Reviewer
    3 reviews 3 reviews
    1 helpful vote 1 helpful vote
    3 of 5 stars Reviewed December 23, 2014 via mobile

    Once we found Casa Melissa, it was a lovely little boutique hotel half a block from the beach. We had a room with two double beds. They called it an ocean view - and it is - but a vacant lot with dead foliage and some trash or other discarded materials was in between us (the hotel) and the beach,... More 

    Was this review helpful? Yes 1
    Anoka, Minnesota
    Top Contributor
    71 reviews 71 reviews
    19 hotel reviews
    47 helpful votes 47 helpful votes
    4 of 5 stars Reviewed December 11, 2014

    The hotel was nicely decorated and in good condition. Cleaning staff in general did a good job not outstanding. The soap dishes were never cleaned during the whole 8 days we were there, leaving some scummy residue. Same for toothbrush holder. There was not a safety deposit box in every room. When you got there you had to pay extra... More 

    Was this review helpful? Yes 1
    Mahopac, New York
    Reviewer
    5 reviews 5 reviews
    5 hotel reviews
    8 helpful votes 8 helpful votes
    1 of 5 stars Reviewed December 9, 2014

    We arrived late at night. The room was large but... The bedspread was stained. There was only 1/2 roll of toilet paper. There were gnats in the bathroom. The water from the shower was leaking all night. There were no wash cloths, The head board was not attach to the bed and every time you moved it banged against the... More 

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    Denver
    2 reviews
    4 helpful votes 4 helpful votes
    4 of 5 stars Reviewed November 4, 2014

    This was an awesome hotel I found- for under 100 a night we got a beach view room with a balcony. This was great because some other hotels on 5th Ave do not have balcony's. This room was clean and staff was friendly. We had the best time. Super close to 5th ave and all the action but still views... More 

    Was this review helpful? Yes 4
    Lexington, Kentucky
    1 review
    4 helpful votes 4 helpful votes
    5 of 5 stars Reviewed October 8, 2014

    This was our second time to Playa and we were more than pleased with our stay at Casa Melissa! We stayed for 10 days. The staff was especially friendly. Entire hotel was always clean. Location was superb, just a few steps from the ocean and 5th avenue! Our room (2nd floor) had a balcony with ocean-view. TV had more than... More 

    Was this review helpful? Yes 4
    Atlanta, Georgia
    Senior Reviewer
    6 reviews 6 reviews
    6 hotel reviews
    7 helpful votes 7 helpful votes
    5 of 5 stars Reviewed July 11, 2014

    Great location, few steps from 5th ave and the Ferry for travelers going to Cozumel island, plenty bars and restaurants within walking distance. ADO Bus station within walking distance, I stayed only 1 night since I booked a condominium in PDC. The location of the hotel is the best, everything within walking distance, also my room was very quiet. I... More 

    Was this review helpful? Yes 4
    Claremore, Oklahoma
    Contributor
    13 reviews 13 reviews
    23 helpful votes 23 helpful votes
    5 of 5 stars Reviewed June 4, 2014

    As XMIGUELITOx stated in their review, room 350 was great. I concur with everything said in that review. Some additional info, there appeared to be 7 ocean front rooms on the 3rd floor. room 350 was the northernmost room on that floor. Location of 350 puts you close to WahWah beach club. From the balcony (which is very nice btw)... More 

    Was this review helpful? Yes 4
    SLC
    Senior Contributor
    39 reviews 39 reviews
    12 hotel reviews
    34 helpful votes 34 helpful votes
    3 of 5 stars Reviewed May 4, 2014

    First infor for young people who can’t live without wifi – there’s no wifi in the room! There is wifi in the lobby, but imagine while your roommate/family are getting ready (or sleeping earlier than you), you can’t hang around in the room & check out some information quickly (where to eat, or simply Google Translation for some menu words... More 

    Was this review helpful? Yes 2
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    Additional Information about Casa Melissa

    Address: Ave. Juarez, entre 1ra y 5ta Norte | Col. Centro, Playa del Carmen, Mexico
    Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
    Price Range (Based on Average Rates): $
    Hotel Class:3 star — Casa Melissa 3*
    Number of rooms: 32
    Reservation Options:
    TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Cheap Tickets, Orbitz, TripOnline SA, Odigeo and Tingo so you can book your Casa Melissa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    Also Known As:
    Casa Melissa Riviera Maya/Playa Del Carmen, Mexico

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    Amenities

    Highlights
    • Pool
    • Free High Speed Internet ( WiFi )
    About the property
    • Wheelchair access
    Things to do
    • Pool
    Room types
    • Suites
    • Non-Smoking Rooms
    • Smoking rooms available
    In your room
    • Air Conditioning
    • Refrigerator in room
    Internet
    • Free Internet
    • Free High Speed Internet ( WiFi )
    • Public Wifi
    • Paid Wifi
    • Paid Internet
    Services
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    Official Description (provided by the hotel)
    Casa Melissa has a privilege location right in the hearth of the famous 5th avenue of Playa del Carmen in the Riviera Maya. Casa Melissa offer spectacular ocean views from every room, ideal for those seeking for intimate yet moderate lodging in Playa del Carmen, Mexico. Casa Melissa was fully renovated in 2011 and new building was added to extend hotel inventory to 32 rooms which are all connected to the main building. ... more   less 
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    Questions & Answers

    Here's what travelers have asked, with answers from Casa Melissa staff and other travelers.
    13 questions
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    Questions? Get answers from Casa Melissa staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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