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3.0 of 5 Small Hotel   |   Ave. Juarez, entre 1ra y 5ta Norte | Col. Centro, Playa del Carmen, Mexico
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Casa Melissa
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Ranked #29 of 134 Playa del Carmen B&B and Inns
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
Marguerite B San Ignacio, Belize
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89 reviews from our community

Traveler rating
    52
    28
    5
    1
    3
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25
37
7
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boca Raton, Florida
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel was a bargain and thats why I chose to stay here. When traveling abroad I always lock my cash and jewelry in the safe and lock my suitcases. However this last Saturday I forgot my phone in the hotel room. When I returned, I saw that housekeeping made the room and my brand new iPhone 6 was missing!... More 

Was this review helpful? Yes 3
San Ignacio, Belize
Contributor
18 reviews 18 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our family takes the ADO bus from Belize to Cancun to fly to the US. We enjoy spending a night or two in Playa del Carmen to break up the trip. Casa Melissa is within close walking distance of the bus station and is situated right across the street from the plaza which is a constant source of entertainment with... More 

Was this review helpful? Yes 1
dallas, tx
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed December 23, 2014 via mobile

Once we found Casa Melissa, it was a lovely little boutique hotel half a block from the beach. We had a room with two double beds. They called it an ocean view - and it is - but a vacant lot with dead foliage and some trash or other discarded materials was in between us (the hotel) and the beach,... More 

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Anoka, Minnesota
Top Contributor
62 reviews 62 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed December 11, 2014

The hotel was nicely decorated and in good condition. Cleaning staff in general did a good job not outstanding. The soap dishes were never cleaned during the whole 8 days we were there, leaving some scummy residue. Same for toothbrush holder. There was not a safety deposit box in every room. When you got there you had to pay extra... More 

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Mahopac, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 9, 2014

We arrived late at night. The room was large but... The bedspread was stained. There was only 1/2 roll of toilet paper. There were gnats in the bathroom. The water from the shower was leaking all night. There were no wash cloths, The head board was not attach to the bed and every time you moved it banged against the... More 

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Denver
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 4, 2014

This was an awesome hotel I found- for under 100 a night we got a beach view room with a balcony. This was great because some other hotels on 5th Ave do not have balcony's. This room was clean and staff was friendly. We had the best time. Super close to 5th ave and all the action but still views... More 

Was this review helpful? Yes 2
Lexington, Kentucky
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 8, 2014

This was our second time to Playa and we were more than pleased with our stay at Casa Melissa! We stayed for 10 days. The staff was especially friendly. Entire hotel was always clean. Location was superb, just a few steps from the ocean and 5th avenue! Our room (2nd floor) had a balcony with ocean-view. TV had more than... More 

Was this review helpful? Yes 3
Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 11, 2014

Great location, few steps from 5th ave and the Ferry for travelers going to Cozumel island, plenty bars and restaurants within walking distance. ADO Bus station within walking distance, I stayed only 1 night since I booked a condominium in PDC. The location of the hotel is the best, everything within walking distance, also my room was very quiet. I... More 

Was this review helpful? Yes 3
Claremore, Oklahoma
Contributor
13 reviews 13 reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 4, 2014

As XMIGUELITOx stated in their review, room 350 was great. I concur with everything said in that review. Some additional info, there appeared to be 7 ocean front rooms on the 3rd floor. room 350 was the northernmost room on that floor. Location of 350 puts you close to WahWah beach club. From the balcony (which is very nice btw)... More 

Was this review helpful? Yes 3
SLC
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed May 4, 2014

First infor for young people who can’t live without wifi – there’s no wifi in the room! There is wifi in the lobby, but imagine while your roommate/family are getting ready (or sleeping earlier than you), you can’t hang around in the room & check out some information quickly (where to eat, or simply Google Translation for some menu words... More 

Was this review helpful? Yes 1
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Additional Information about Casa Melissa

Address: Ave. Juarez, entre 1ra y 5ta Norte | Col. Centro, Playa del Carmen, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Casa Melissa 3*
Number of rooms: 32
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Also Known As:
Casa Melissa Riviera Maya/Playa Del Carmen, Mexico

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