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Casa Melissa

Certificate of Excellence
Ave. Juarez, entre 1ra y 5ta Norte | Col. Centro, Playa del Carmen, Mexico
Hotel amenities
Casa Melissa
Best prices for: 1 room 1 guest
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Ranked #30 of 139 Playa del Carmen B&B and Inns
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 weeks ago
chanderson Clearwater Florida
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109 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Clearwater Florida
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just came back from Playa del Carmen. We stayed at Casa Melissa for four days. We were very pleased with location and cleanliness of the hotel. This hotel is located just a block from the ferry to Cozumel. Steps away from the plaza where events are held daily. It is conveniently located less than a block away from 5th avenue... More 

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Plymouth, Pa.
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I have been to Playa several times, but we have always gone the "all inclusive" route. This year we wanted to be adventurous and stay right in town and walk to all the hot spots. Hotel Casa Melissa got excellent reviews and believe me, they are all true, The location is just amazing, the hotel is spotless... More 

Was this review helpful? Yes 1
Seattle, Washington
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

the place has a great location close to all the activities we had plan however the staff was very rude the lady at the counter was very annoyed that I had several questions cause she had to stop browsing face book, when we hot to the room there were ants in the bathroom and near the fridge, I booked and... More 

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1 review
5 of 5 stars Reviewed April 17, 2015

I chose this Hotel because of LOCATION! It is close to the ADO bus station and close to the beach. I looked at lots of Hotels in the area and finally chose this one because it seemed to have what i wanted based on other reviews. (Swimming pool, close to beach, close to ADO bus station, etc... did I mention... More 

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Las Vegas Usa
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 15, 2015

I found the location of Casa Melissa to really be ideal for a stay in Playa. From Cancún airport walk outside turn right and find the ADO bus booth. Purchase your ticket and wait for the bus. These are nice clean touring buses. Takes about an hour to arrive at the ADO bus station in Playa. Right outside the terminal... More 

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Boca Raton, Florida
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 21, 2015

This hotel was a bargain and thats why I chose to stay here. When traveling abroad I always lock my cash and jewelry in the safe and lock my suitcases. However this last Saturday I forgot my phone in the hotel room. When I returned, I saw that housekeeping made the room and my brand new iPhone 6 was missing!... More 

Was this review helpful? Yes 4
San Ignacio, Belize
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 31, 2014

Our family takes the ADO bus from Belize to Cancun to fly to the US. We enjoy spending a night or two in Playa del Carmen to break up the trip. Casa Melissa is within close walking distance of the bus station and is situated right across the street from the plaza which is a constant source of entertainment with... More 

Was this review helpful? Yes 4
dallas, tx
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 23, 2014 via mobile

Once we found Casa Melissa, it was a lovely little boutique hotel half a block from the beach. We had a room with two double beds. They called it an ocean view - and it is - but a vacant lot with dead foliage and some trash or other discarded materials was in between us (the hotel) and the beach,... More 

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Anoka, Minnesota
Top Contributor
85 reviews 85 reviews
21 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed December 11, 2014

The hotel was nicely decorated and in good condition. Cleaning staff in general did a good job not outstanding. The soap dishes were never cleaned during the whole 8 days we were there, leaving some scummy residue. Same for toothbrush holder. There was not a safety deposit box in every room. When you got there you had to pay extra... More 

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Mahopac, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 9, 2014

We arrived late at night. The room was large but... The bedspread was stained. There was only 1/2 roll of toilet paper. There were gnats in the bathroom. The water from the shower was leaking all night. There were no wash cloths, The head board was not attach to the bed and every time you moved it banged against the... More 

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Amenities