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Casa Melissa

Certificate of Excellence
Ave. Juarez, entre 1ra y 5ta Norte | Col. Centro, Playa del Carmen, Mexico
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1 room 1 guest
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119 Reviews from our TripAdvisor Community

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Traveler rating
    62
    43
    6
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    5
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34
51
8
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stanford, California
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Simple and cost effective hotel, right next to the beach and center to all the action. Hotel sits right next to the beach, in the walking district of Playa del Carmen, and across from the center square and ferry terminal. Wonderful access to shopping, restaurants and night life. Area is very safe and easily walk-able. Downside - hotel has no... More 

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Teddington, United Kingdom
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Walked in and got offered rooms between MEX850 and MEX1250 We took a huge top floor room facing the square for MEX1050 for one night. Was lovely - a really lovely room - clean, lovely domed ceiling, nice balcony, good ac, good fridge, good shower and toilet, tv with digital (English) channels. Great location for walking to beach (20m), to... More 

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Brooklyn, New York
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 6, 2015

This modest hotel sits inbetween the Bus Terminal and the Ferry to Cozumel pier. You would think that would make this a noisy location, but it isn't. The rooms are well soundproofed. Fifteen steps from the entrance and you're on the beach. It faces a nice public park and small church. There is everything you could need closeby. The rooms... More 

Was this review helpful? Yes 2
McAllen, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 5, 2015

Recently stayed at the Casa Melissa. I was a little disappointed with the service of the hotel. The staff wasn't very helpful. WiFi signal only worked in the lobby. Elevator wasnt working the day I got there. My ocean view room was a little depressing since there was a vacant lot full of leaves and rubble in the way. Room... More 

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Orlando
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 22, 2015

I loved the location! beach front property with also other amazing views like the adobe church and with a few walking distance to the retail stores to the left and bars and restaurants to the right. It is really quiet, clean and cute looking hotel. Unfortunately we stayed during the Tropical Storm so we couldn't enjoy much the beach but... More 

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Clearwater Florida
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed May 7, 2015

Just came back from Playa del Carmen. We stayed at Casa Melissa for four days. We were very pleased with location and cleanliness of the hotel. This hotel is located just a block from the ferry to Cozumel. Steps away from the plaza where events are held daily. It is conveniently located less than a block away from 5th avenue... More 

Was this review helpful? Yes 1
Plymouth, Pa.
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 4, 2015

My husband and I have been to Playa several times, but we have always gone the "all inclusive" route. This year we wanted to be adventurous and stay right in town and walk to all the hot spots. Hotel Casa Melissa got excellent reviews and believe me, they are all true, The location is just amazing, the hotel is spotless... More 

Was this review helpful? Yes 1
Seattle, Washington
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 30, 2015

the place has a great location close to all the activities we had plan however the staff was very rude the lady at the counter was very annoyed that I had several questions cause she had to stop browsing face book, when we hot to the room there were ants in the bathroom and near the fridge, I booked and... More 

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1 review
5 of 5 stars Reviewed April 17, 2015

I chose this Hotel because of LOCATION! It is close to the ADO bus station and close to the beach. I looked at lots of Hotels in the area and finally chose this one because it seemed to have what i wanted based on other reviews. (Swimming pool, close to beach, close to ADO bus station, etc... did I mention... More 

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Las Vegas Usa
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed March 15, 2015

I found the location of Casa Melissa to really be ideal for a stay in Playa. From Cancún airport walk outside turn right and find the ADO bus booth. Purchase your ticket and wait for the bus. These are nice clean touring buses. Takes about an hour to arrive at the ADO bus station in Playa. Right outside the terminal... More 

Was this review helpful? Yes 1
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