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3.0 of 5 Small Hotel   |   Ave. Juarez, entre 1ra y 5ta Norte | Col. Centro, Playa del Carmen, Mexico
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Casa Melissa
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91%
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
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59 people have reviewed this hotel

Traveler rating
    38
    16
    3
    1
    1
See reviews for
15
22
7
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Room#350 is the one lol. Great ocean view with multiple lights switches king size bed, tv is a bit small but who need a tv when you are on vacation. The room was always clean every morning. The room also had a nice bathroom with a huge tub (no shower curtain though), tip for warm water turn the knob to... More

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Battle Lake, Minnesota
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

the plusses: -friendly staff -clean rooms -great view of ocean(room 252) -close to beach -close to bus station -close to great food -away from discos, but close to wah wah live music(could not hear with door closed) -walk in shower -nice sized balcony that you can relax on -fridge with bottled water included The minuses -not great water pressure, but... More

Was this review helpful? Yes 1
Evergreen, Colorado
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Not too expensive and clean!! We booked an ocean view and got a partial view over-looking the park. WORTH EVERY PENNY!! 1/2 block from the airport bus (way cheaper than a taxi) and heading 2 blocks down Constitution ( in front of the hotel ), you will find the taco carts. They offer so many excellent choices and great prices.... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 9, 2014

We enjoyed the location of this hotel. It was very clean. We stayed here 10 nights. I only had hot water 5 of those nights. Usually when we came in after the maid had been in the air conditioning had been turned off. It was 90+ during the day. Not all of the staff spoke English very good. It was... More

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British Columbia
Contributor
16 reviews 16 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 28, 2014

Casa Melissa is a two story hotel tucked away from the main plaza in Playa del Carmen. It is half a block from the ADO bus station, maybe 1/2 a block from the beach and about 1 block from the ferry terminal going to Cozumel. It could not be better for location. The hotel features a nice tiled entrance with... More

Was this review helpful? Yes 2
Illinois
Contributor
18 reviews 18 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 25, 2014

Just got back for 10 FANTASTIC days in Playa and Casa Melissa. Usually we do 5 days all- inclusive and 5 in a smaller hotel. This trip we did all 10 here. Great hotel, very clean and always smelled fresh in our ocean view room #254. Yes the beds were hard, but doable. The room was spacious. Our refrigerator worked... More

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Farmer City, Illinois
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 8, 2014

My wife and I have been to the Riviera Maya area 7 times and we have always stayed at all-inclusive resorts. We wanted to try a non all-inclusive hotel this time so we could try out some of the hundreds of restaurants in Playa Del Carmen and hopefully save some money. I've been looking for 2 or 3 years for... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 16, 2014

This is my second time in Casa Melissa hotel first time was last year for my honeymoon and we enjoy very much that's why we come back this year. The hotel is nice simple on a very good location with nice view. The rooms is big enough, the bathrooms also nice but smell very very bad. The staff is friendly... More

Was this review helpful? Yes 1
England
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 10, 2014

We booked an "ocean view" studio room but were dissapointed that this was a side facing room overlooking the main walkway to the sea front and a noisy (in daytime) park. There is only a small (2 ft) balcony and you can see the sea if you walk out and look left. Apparently the rooms obverlooking the pool and beach... More

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Basel, Switzerland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 9, 2014

this hotel is very nice choice if you can find a room for a good price. we booked the room for a good price though the hotel seach portals, but we wanted to extend the stay another night while we were there, but becasue it crossed into a period they considered "high season" they wanted 4 times the price we... More

Was this review helpful? Yes 1

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Additional Information about Casa Melissa

Also Known As:
Casa Melissa Riviera Maya/Playa Del Carmen, Mexico
Address: Ave. Juarez, entre 1ra y 5ta Norte | Col. Centro, Playa del Carmen, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 106 B&Bs / Inns in Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Casa Melissa 3*
Official Description (provided by the hotel):
Casa Melissa has a privilege location right in the hearth of the famous 5th avenue of Playa del Carmen in the Riviera Maya. Casa Melissa offer spectacular ocean views from every room, ideal for those seeking for intimate yet moderate lodging in Playa del Carmen, Mexico. Casa Melissa was fully renovated in 2011 and new building was added to extend hotel inventory to 32 rooms which are all connected to the main building. ... more   less 
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