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Casa Melissa

Certificate of Excellence
Ave. Juarez, entre 1ra y 5ta Norte | Col. Centro, Playa del Carmen, Mexico
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Casa Melissa
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Ranked #29 of 137 Playa del Carmen B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
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104 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 3 days ago NEW

I chose this Hotel because of LOCATION! It is close to the ADO bus station and close to the beach. I looked at lots of Hotels in the area and finally chose this one because it seemed to have what i wanted based on other reviews. (Swimming pool, close to beach, close to ADO bus station, etc... did I mention... More 

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Las Vegas Usa
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 15, 2015

I found the location of Casa Melissa to really be ideal for a stay in Playa. From Cancún airport walk outside turn right and find the ADO bus booth. Purchase your ticket and wait for the bus. These are nice clean touring buses. Takes about an hour to arrive at the ADO bus station in Playa. Right outside the terminal... More 

Was this review helpful? Yes 1
Boca Raton, Florida
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 21, 2015

This hotel was a bargain and thats why I chose to stay here. When traveling abroad I always lock my cash and jewelry in the safe and lock my suitcases. However this last Saturday I forgot my phone in the hotel room. When I returned, I saw that housekeeping made the room and my brand new iPhone 6 was missing!... More 

Was this review helpful? Yes 4
San Ignacio, Belize
18 reviews 18 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 31, 2014

Our family takes the ADO bus from Belize to Cancun to fly to the US. We enjoy spending a night or two in Playa del Carmen to break up the trip. Casa Melissa is within close walking distance of the bus station and is situated right across the street from the plaza which is a constant source of entertainment with... More 

Was this review helpful? Yes 4
dallas, tx
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 23, 2014 via mobile

Once we found Casa Melissa, it was a lovely little boutique hotel half a block from the beach. We had a room with two double beds. They called it an ocean view - and it is - but a vacant lot with dead foliage and some trash or other discarded materials was in between us (the hotel) and the beach,... More 

Was this review helpful? Yes 1
Anoka, Minnesota
Top Contributor
84 reviews 84 reviews
22 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed December 11, 2014

The hotel was nicely decorated and in good condition. Cleaning staff in general did a good job not outstanding. The soap dishes were never cleaned during the whole 8 days we were there, leaving some scummy residue. Same for toothbrush holder. There was not a safety deposit box in every room. When you got there you had to pay extra... More 

Was this review helpful? Yes 1
Mahopac, New York
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 9, 2014

We arrived late at night. The room was large but... The bedspread was stained. There was only 1/2 roll of toilet paper. There were gnats in the bathroom. The water from the shower was leaking all night. There were no wash cloths, The head board was not attach to the bed and every time you moved it banged against the... More 

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2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 4, 2014

This was an awesome hotel I found- for under 100 a night we got a beach view room with a balcony. This was great because some other hotels on 5th Ave do not have balcony's. This room was clean and staff was friendly. We had the best time. Super close to 5th ave and all the action but still views... More 

Was this review helpful? Yes 4
Lexington, Kentucky
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 8, 2014

This was our second time to Playa and we were more than pleased with our stay at Casa Melissa! We stayed for 10 days. The staff was especially friendly. Entire hotel was always clean. Location was superb, just a few steps from the ocean and 5th avenue! Our room (2nd floor) had a balcony with ocean-view. TV had more than... More 

Was this review helpful? Yes 5
Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 11, 2014

Great location, few steps from 5th ave and the Ferry for travelers going to Cozumel island, plenty bars and restaurants within walking distance. ADO Bus station within walking distance, I stayed only 1 night since I booked a condominium in PDC. The location of the hotel is the best, everything within walking distance, also my room was very quiet. I... More 

Was this review helpful? Yes 4
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