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Blue Diamond Riviera Maya by BlueBay

Certificate of Excellence
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Km. 298.8 Carretera #307, Playa del Carmen 77710, Mexico
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15% off room rate
Blue Diamond Riviera Maya by BlueBay
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Ranked #45 of 200 Hotels in Playa del Carmen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Cat R Detroit, Michigan
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850 reviews from our community

Traveler rating
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41
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Detroit, Michigan
1 review
5 of 5 stars Reviewed yesterday NEW

Coming from a freezing place into this resort felt like paradise. The people working there were so nice! All the food was fantastic and healthy, delicious and perfect portions. The landscaping is stunning too. We loved watching the stars at night from our rooftop. Beautiful restaurants and the Cigar Lounge was so cool, chilled out place for a night cap.... More 

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New York City, New York, USA
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We checked in late at night and didn't receive a very warm welcome at first: no help with the luggage, arguments over an upgrade which was promised to us when we booked then a major leak in the ceiling of the walking closet after we finally moved in our room and unpacked everything. We then had to repack everything -... More 

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Grapevine, Texas
Top Contributor
77 reviews 77 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

From the moment we arrived last Wednesday night til our departure on Sunday, this resort came through with flying colours. Lots of class, from the cool minimalist architecture and superb room layouts to the pool, beach and restaurants, we were very impressed. Super friendly staff and mostly efficient service (with some lags here and there) the food was good, drinks... More 

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New York City, New York
1 review
4 of 5 stars Reviewed 4 days ago NEW

We stayed at Blue Diamond for 4 nights in March 2015. I have to say that, upon arriving, the entrance and lobby under the pagoda is amazing. Our room was a low-end patio junior suite, but it was amazing anyways. Huge room, beautifully decorated, with a very large bed, sofa/living area and a very large bathroom with a huge standing... More 

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Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great welcome at reception , welcome drink and chocolate. Room fantastic and great view of lagoon. A mile or so walk to pool but plenty of golf carts to ferry people around. Food of good quality and plentiful, service terribly slow and almost every meal we had something missing from our order. Wifi coverage was awful. Other than that highly... More 

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Denver, Colorado
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wow! The hotel grounds are gorgeous...feels very zen, and the service is exceptional. It has a beautiful property, stellar rooms that bring the outside in, and a wonderful spa. I highly recommend the food at the BBQ(lobster tail) and the pool restaurant. Ambar is a fun oasis for dinner. We stayed in both a patio suite and the beach casita.... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Just back from a very relaxing week at this resort. Considering it is an all-inclusive resort, we were quite pleased by the quality of the food (with the exception of the ceviche which was disappointing). The staff and the service level were excellent. The property is built on a long, narrow path with its entrance just off of the main... More 

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Toronto, Canada
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I just returned from a week at this resort. This was our first trip to Mexico and we didn't know what to expect. We wanted an adults only resort and one on the small side, hoping that there wouldn't be too many March Break student travelers. We were not disappointed. Our flight arrived early and we got... More 

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Cedar Hill, Texas
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I just spent 5 wonderful days at this resort. I am a very picky person and OCD when it comes to cleanliness. This was definitely one of the best resorts/places I have ever stayed and we travel all over the world. The staff was so nice, the food was absolutely amazing (felt like I was eating from... More 

Was this review helpful? Yes 4
Montreal
Contributor
15 reviews 15 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed a week here in February. Pros: - rooms are huge and comfortable. Very luxurious rooms. - comfy beds & linen - large bathroom - quite (don't hear neighbours in junior suites) - good food - nice patio area in front of room - super nice staff & friendly Cons: - all meals are A La Carte ; service is... More 

Was this review helpful? Yes 2
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