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Blue Diamond Riviera Maya by BlueBay

Certificate of Excellence
4.5 of 5
Hotel website
Km. 298.8 Carretera #307, Playa del Carmen 77710, Mexico
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10% off room rate
Blue Diamond Riviera Maya by BlueBay
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Ranked #50 of 199 Hotels in Playa del Carmen
Certificate of Excellence
A recent review
5 of 5 stars reviewed 6 days ago
ballilm Wilmington, North Carolina
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894 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wilmington, North Carolina
Top Contributor
62 reviews 62 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

One of the best vacations I have had and I travel a lot. Very secluded and private rooms with outdoor tubs and patios. Simply amazing food and service. We did a few of the included activities like the wine pairing dinner, cocktail class, snorkeling, and the Temenzal experience all of which were wonderful. If you like a lot of nightlife... More 

Was this review helpful? Yes 2
Wilmington, North Carolina
1 review
5 of 5 stars Reviewed 6 days ago NEW

Needed to unplug and re-charge and Blue Diamond delivered on all counts! Setting was fabulous and we opted to stay on the peaceful & nature-filled cenote and ride bikes down the scenic path to the beach, which was a great choice for us. Food was absolutely fabulous and everyone at the resort super gracious. Of course, there were a few... More 

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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed at a Palafito Suite with 2 levels for my anniversary and the suites are gorgeous, one of the best rooms I've ever stayed. I would definitely recommend this property for a long weekend at the most ... Since it's all inclusive there are only 2 main restaurants and one in the beach, the dining options are very few.... More 

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Yorktown, Virginia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

My sister and I just returned from our first trip to Mexico and were very pleased in large part because of our stay at the Blue Diamond Riviera Maya. We were promptly registered in the gorgeous lobby upon arrival (Polynesian meets Mayan decor) and treated to mango juice and a chocolate truffle plus a cool washcloth while our luggage was... More 

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Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I have visited many Adults Only resorts in the area but yet we are unable to find one that is better than Blue Diamond. We recently spent five days here for our anniversary and loved it as much as the first and second time we visited. We have booked the Cenote/Laguna room each time. The room is... More 

Was this review helpful? Yes 1
Kitty Hawk, North Carolina
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Let me start off by saying that this is really a 4-1/2 star rating, but I could not give it one and a 4-star does not do it justice. As just about every review I read mentioned, it is the little things that keep this from being a true 5-star. We originally booked our stay in the Cenote Laguna Deluxe... More 

Was this review helpful? Yes 3
Houston, Texas
Contributor
20 reviews 20 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

The room is beautiful - the bed linens crisp and top of the line - the view over the lagoon from the roof terrace is stunning and tranquil. I had a tepid/cold shower every day for 8 days. The staff nods and agrees to "fix any problem" but never do. But they promise with a smile! No wi-fi the entire... More 

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Austin, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

So, let me start this review by saying that I don't often review "experiences". I find that many people review the heck out of EVERYTHING and often complain about EVERYTHING! I'm reviewing this particular experience because I relied so heavily on the Trip Advisor reviews for our first trip to Playa del Carmen. We selected Blue Diamond because of the... More 

Was this review helpful? Yes 1
Arlington, Texas
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is our first visit to Playa and Blue Diamond resort. First, the room we stayed at was the Palafitos over looking the lagoon. The room is beautiful with an oversized bathroom and outdoor shower. My only negative feedback for the bathroom is there are no hot water for the outdoor shower and the tub. Otherwise, it would have been... More 

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Hertfordshire
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband & I vacationed at Blue Diamond Riviera Maya Cancun between 6th -15th May 2015. We stayed in Palifito Room 620 overlooking the Lagoon. These are my thoughts: 1. The staff are really kind helpful & go the extra mile to look after you. Special thanks to Fabiola Gabriel Cesar Hugo & Darwin. We had some fun with English... More 

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