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All 199 Playa del Carmen hotels

Blue Diamond Riviera Maya by BlueBay

4.5 of 5 Resort (All-Inclusive)   |   Km. 298.8 Carretera #307, Playa del Carmen 77710, Mexico
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Ranked #36 of 199 hotels in Playa del Carmen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
tinajans19 McKinney, Texas
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687 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (259)
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English first
McKinney, Texas
Contributor
14 reviews 14 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I am a travel agent, and got a deal I couldn't pass up through Apple Vacations. This resort is first-class all the way - the food, the presentation, the service, etc., all great. The one drawback, and I heard this from 6 other people at the pool, is that it is so hot during the summer (we went the last... More

Was this review helpful? Yes 3
Baltimore, Maryland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for the second half of our Riviera Maya honeymoon. It was a beautiful stay and we really enjoyed ourselves. Certainly a pampering experience. It was our first time at an all-inclusive resort. We wanted to find one that was smaller for a more personal experience - not a huge, nameless place. So glad we hunted this gem... More

Was this review helpful? Yes 2
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have never received such excellent service at a resort yet, all be it an All-Inclusive resort. We went there for our honeymoon in July and we were welcomed as soon as well left the airport. When we arrived, the great service continued. Everyone was kind and friendly. We loved the food and we must say that we love ambar... More

Was this review helpful? Yes 4
Fort Worth, Texas
Top Contributor
63 reviews 63 reviews
16 hotel reviews
161 helpful votes 161 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first time staying here. We usually do not frequent the same place twice but will HAVE TO now. We stayed in an ocean front Casita and it was FAB-U-LOUS. The service was outstanding, the accommodations were outstanding (except for the fact that we had to move our bed to avoid air conditioner condensation drips from above), the... More

Was this review helpful? Yes 5
Atlanta
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I’ve always been a little apprehensive about visiting Mexico, but am very happy that my first visit was at the Blue Diamond! This hotel is just really beautiful and the staff is very attentive, kind and helpful. In fact, we saw more staff than we saw guests! Here’s a run down of what to expect: Arrival: We booked pick up/drop... More

Was this review helpful? Yes 9
Rye, New York
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in a beautiful locale; the water is turquoise and it's a quiet romantic spot for couples. The grounds are maintained and everything is clean. Yes, the AC is not up to American standards, but the service is terrific and everything is done with a smile, which goes a long way in enjoyment of the hotel. The food,... More

Was this review helpful? Yes 5
Issaquah, Washington, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful rooms, friendly and well trained service, great pool, great beach and great food. What else would one want? There are cons, this resort is long and thin, so the least expensive rooms are far from the beach and pool. But bikes can be provided, and golf cart service is efficient. Service is slow for American standards, but it is... More

Was this review helpful? Yes 7
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The grounds are beautiful and well kept. The rooms are spacious, well appointed and clean. The food is very good and the service is always with a smile. Cesar and Antonio made the beach feel like home for us everyday and Irving kept us coming back to the bar every night. Stayed for a week and only left the resort... More

Was this review helpful? Yes 6
Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have been to numerous resorts throughout Mexico and South America for years and this was the greatest disappointment I have ever experienced! I went with several friends and we had booked the Presidential Suite for 5 nights in May. From the moment we arrived in the lobby we were talked down to and put off. It continued throughout our... More

Was this review helpful? Yes 19
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment we arrived we were blown away by the architecture, the scenery, and the kindness of the staff. We felt like royalty as we arrived in the lobby and checked in. We had a Laguna room and it was wonderful; very clean and up to date. The bathroom was gorgeous with walk in rain showers and natural limestone... More

Was this review helpful? Yes 5
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Additional Information about Blue Diamond Riviera Maya by BlueBay

Address: Km. 298.8 Carretera #307, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Blue Diamond Riviera Maya by BlueBay 4.5*
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Also Known As:
Blue Diamond Riviera Maya By BlueBay Playa Del Carmen, Mexico

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#16 Business Hotel in Playa del Carmen #21 Top resorts Hotel in Playa del Carmen #24 Luxury Hotel in Playa del Carmen #25 Family Hotel in Playa del Carmen #29 On the Beach Hotel in Playa del Carmen #35 Romantic Hotel in Playa del Carmen
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Official Description (provided by the hotel)
On the pristine coast of the world famous Riviera Maya, Blue Diamond Riviera Maya is a sanctuary of breathtaking beauty and peace, surrounded by nature mixed with luxury. This exclusive hideaway is set in 36 acres of lush tropical jungle, well manicured gardens and a spectacular palm filled white sandy beaches along the turquoise – colored Caribbean Sea, offering unparalleled pampering and rejuvenation. ... more   less 
Number of rooms
128

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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