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Blue Diamond Riviera Maya by BlueBay

Certificate of Excellence
4.5 of 5
Hotel website
Km. 298.8 Carretera #307, Playa del Carmen 77710, Mexico
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10% off room rate
4 people have started booking this hotel
Blue Diamond Riviera Maya by BlueBay
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Ranked #47 of 201 Hotels in Playa del Carmen
Certificate of Excellence
A recent review
4 of 5 stars reviewed 5 days ago
Chris S Atlanta, Georgia
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930 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had the pleasure of staying at this resort in August 2014. We found the grounds and rooms to be very relaxing and peaceful. This is a large resort, in terms of acreage, but small in terms of the number of guests. Rooms and amenities are spread across the the property. You may find that you have a long walk... More 

Was this review helpful? Yes 2
Victoria, Canada
1 review
1 of 5 stars Reviewed 6 days ago NEW

Me and my husband was given an upgrade from Blue Bay Grand Esmeralda to stay at Blue Diamond for our last night, we are promised that this is an all inclusive hotel and showed us pictures ( look great) and its for an adult only. We are convinced to take the offer. With out knowing that Blue Diamond rooms was... More 

Was this review helpful? Yes 2
Orange County, California
4 of 5 stars Reviewed 6 days ago NEW

My boyfriend and I stayed here for 5 nights for a much needed peace and quiet. The resort grounds were beautiful, surrounded by green lush trees, plants, and nicely tended landscape. This is an adult only resort that provided us with our own individual suite that included a spacious room with view of laguna, large walk in closet and Amazing... More 

Was this review helpful? Yes 2
5 of 5 stars Reviewed 1 week ago

My husband and I stayed in May 2015 for my birthday trip. It was one of those rare vacations where we really didn't have one thing to complain about...(there always seems to be something!). The grounds at Blue Diamond are beautiful, the rooms are wonderfully appointed. Even the lowest priced rooms are very large compared to what you get at... More 

Was this review helpful? Yes 1
New York City, New York
5 of 5 stars Reviewed 1 week ago

My husband and I just spend our long overdue honeymoon at Blue Diamond last month. The service and food is bar none. My brother owns a luxury travel agency Steele Travel, and knew this was the place to send us. He is never wrong! We drank and ate to our hearts desire and were waited on hand and foot-- did... More 

Was this review helpful? Yes 1
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Check in.... Was so friendly and relaxing. They offered drinks and wet towels and a choice of three different rooms. They took us around to the rooms on a golf cart and were patient while we chose. Food.... All à la carte. There are only two restaurants. One with crocodiles in the evening awaiting a snack. No buffets. Very friendly... More 

Was this review helpful? Yes 3
RodrigoOrtizBDRM, Manager at Blue Diamond Riviera Maya by BlueBay, responded to this review

Dear Mr. Jeff K. Thank you for taking the time to share your good comments about our hotel and also the fact to mention the details that we need to get better. Your comments are very important for us, therefore, we will share it with our team of Blue Diamond and we’ll work on it. Best Regards. More 

Chicago
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I thought that everything at the resort was very well done. Spacious rooms, most with a water feature of some kind...outdoor bathtub or pool. The rooms were very luxurious and had a fully stocked, all inclusive bar. Large spa with 2 pools. Extensive mosaic tile work throughout the resort, especially in the steam room. Nice outdoor pool with bar and... More 

Was this review helpful? Yes 2
Pompano Beach, Florida, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was the ultimate vacation for us.... we have been to almost every Caribbean island and our first visit to Mexico... and I know we chose the right place for us! We wanted a quiet, secluded place to relax and regenerate... we met wonderful people and the staff is the best that I have encountered in over 25 years in... More 

Was this review helpful? Yes 4
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent resort and very warm. We really enjoyed every bit of it, and all personnel was very courteous. The room was gorgeous and the Jacuzzi in the room patio was so romantic and relaxing! A magic place!

Was this review helpful? Yes 7
Denver
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Loved everything about this hotel. All rooms are suites! We stayed the first two nights in a lagoon room, then moved to an ocean front room for three nights. No matter where your room is located, they're all fantastic! Also loved the fact that you do not have to dress up for all the restaurants at the resort. Who wants... More 

Was this review helpful? Yes 3
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