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Blue Diamond Riviera Maya by BlueBay

Certificate of Excellence
4.5 of 5
Hotel website
Km. 298.8 Carretera #307, Playa del Carmen 77710, Mexico
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10% off room rate
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1 room 1 guest
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947 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I chose this resort online because it looked simple and elegant, and man did we make a great choice. The entire property was clean, classy and quiet—tasteful, minimalist decor, no children allowed. The food was excellent (especially at the fancy restaurant Ambar). But most of all, the staff and service were amazing—super friendly, helpful, and eager to... More 

Was this review helpful? Yes 1
Maribor, Slovenia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Prestigious hotel suitable for people who like it silent. It is adult only hotel surrounded with crocodiles and raccoons, it is not dangerous, but they are there. They serve food only a la carte which is undoubtedly better. I will recommend this hotel.

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Roselle, Illinois
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I am one of those people that spends way too much time researching everything before purchasing. I am constantly worried I will miss out on a better deal or better option. I can honestly say that I could not be happier that I booked the Blue Diamond! My wife and I just got back from out honeymoon in Mid August... More 

Was this review helpful? Yes 3
Chicago, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We came here to get away from the hustle and bustle of Chicago life and this resort met our expectation. For us, any more than four days would have been too long. We were ready to go home at day four. Here are some things I wish I would have read before I came here. If you get the Casita... More 

Was this review helpful? Yes 4
Guatemala city
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We just been anblue diamond hotel for one week,It was a great experience. When we arrived at the hotel I was impress to see how polite,helpful and friendly the staff was. Our room was very nice but I was not impressed with our view of a smelly lagoon with alagaitors and Mosquitos. However the food was amainzing every single meal... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 1 week ago

The hotel lobby is lovely and we were expecting great things from the agent who helped us book the facility. We got to the room via golf cart and checked in. We asked for activities and there was a cooking class offered. We walked about a mile to find the beach and one of 2 restaurants to look for the... More 

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A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

We have just returned after spending an amazing week at The Blue Diamond resort. I know this place really doesn't need another good review, but we were so impressed, it would be wrong not to give it one.... If your still searching for hotels in the area, I advise you to stop, as you have found the best one ever.... More 

Was this review helpful? Yes 2
Miami, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Coming from Miami and working in luxury resorts it's always hard to top our paradise, service and food however the location was fantastic, the grounds and rooms beautiful and service wonderful. We were skeptical that an all inclusive would be like a cruise with buffets, obnoxious music, and tons of people, but it was nothing like that at all. It... More 

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice staff. Great food. Beautiful pool and accommodations. Fun activities inside the hotel or available through the friendly staff. Disappointed to find massive amounts of sea weed drifting into the beech. But the hotel staff continuously removes it. It is affecting all hotels. Staff also went out of the way to mail me an item left behind!

Was this review helpful? Yes 2
Mountain Home, Arkansas
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you want an adults only resort this place is for you. With only 120 rooms this place is the epitome of luxury and class. You might say only two restaurants no way but let me tell you the variation of the menu is perfect and the view from the bar is worth about a million dollars!

Was this review helpful? Yes 3
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