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All 199 Playa del Carmen hotels

Blue Diamond Riviera Maya by BlueBay

4.5 of 5 Resort (All-Inclusive)   |   Km. 298.8 Carretera #307, Playa del Carmen 77710, Mexico
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Ranked #34 of 199 Hotels in Playa del Carmen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Alejandro M
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694 reviews from our community

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    488
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
2 reviews
5 of 5 stars Reviewed 1 week ago

Gabriel the blue diamond butler is amazing...he remembers everything and the pampers you like you are the only person at the hotel. In equal grade Julian from aquamarina restaurante...congrats. the hotel in general is out of a magazine. Complete relax.

Was this review helpful? Yes 1
Lemont, Illinois
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this Resort from 9/01/14 to 9/04/14 very relaxing excellent food no buffet order from a menu, good bar service, 4 days was perfect as there is not much to do their. The rooms have bad a/c they need to upgrade their system this is a big complaint by all guest. When we left we had a pick-up time... More

Was this review helpful? Yes 3
Columbus, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here five nights in December and really enjoyed it. The staff was great, the food and drink options were good and the location was on the most perfect of beaches. I'd definitely return, if only for the stunning scenery in the suites and on the grounds. The only downside is that the minibar options were kind of limited,... More

Was this review helpful? Yes 3
Central Valley
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This review is looooong overdue. We stayed for 8 days in early June. Everything was outstanding! We received the best service from Caesar, Antonio, Mahoney and Laura. We learned about what kind of people they are and they shared pictures of their families with us. We ate so well and I'm still trying to get the weight off. Loved Ambar....... More

Was this review helpful? Yes 6
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was a beautiful, unforgettable vacation! From the moment you get picked up from the airport to the second you reluctantly leave. The staff is very pleasant and polite and eager to please. They have daily activities and there is always something to whether it's relaxing on the beautiful clear blue beach or poolside in the cabanas or grabbing a... More

Was this review helpful? Yes 4
Sydney, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just returned from 10 days at this stunning resort and can honestly say our only regret was that we didn't stay longer. The location, the surrounds and gardens are stunningly beautiful. The food was fresh, delicious and you had plenty of choices... and the staff were all lovely, friendly and eager to make our stay as pleasant as possible.... More

Was this review helpful? Yes 2
utah
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We loved this place so much and we hope to go back soon. The resort is wonderful and so is the staff. From the moment we arrived when we were greeted with cold towels and a cold drink, everything was exemplary. Our room (junior suite) was large, very nice and clean - both inside and out. The in-room bar was... More

Was this review helpful? Yes 1
McKinney, Texas
Contributor
14 reviews 14 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am a travel agent, and got a deal I couldn't pass up through Apple Vacations. This resort is first-class all the way - the food, the presentation, the service, etc., all great. The one drawback, and I heard this from 6 other people at the pool, is that it is so hot during the summer (we went the last... More

Was this review helpful? Yes 6
Baltimore, Maryland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for the second half of our Riviera Maya honeymoon. It was a beautiful stay and we really enjoyed ourselves. Certainly a pampering experience. It was our first time at an all-inclusive resort. We wanted to find one that was smaller for a more personal experience - not a huge, nameless place. So glad we hunted this gem... More

Was this review helpful? Yes 3
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have never received such excellent service at a resort yet, all be it an All-Inclusive resort. We went there for our honeymoon in July and we were welcomed as soon as well left the airport. When we arrived, the great service continued. Everyone was kind and friendly. We loved the food and we must say that we love ambar... More

Was this review helpful? Yes 6
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Additional Information about Blue Diamond Riviera Maya by BlueBay

Address: Km. 298.8 Carretera #307, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Blue Diamond Riviera Maya by BlueBay 4.5*
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Also Known As:
Blue Diamond Riviera Maya By BlueBay Playa Del Carmen, Mexico

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