We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Deseo Hotel

5a Avenida y calle 12, Playa del Carmen 77710, Mexico
Hotel amenities
Deseo Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #125 of 201 Hotels in Playa del Carmen
A recent review
5 of 5 stars reviewed 1 week ago
Ivan A San Antonio, Texas
Add Photo Write a Review

212 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    93
    50
    19
    23
    27
See reviews for
3
80
19
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (212)
  • Mar-May only
    (65)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (57)
All months
San Antonio, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Small Boutique hotel in the heart of playa right on 5ta avenida with nightlife and restaurants all around. If you want a place to stay and never use a taxi and have the best restaurants and nightlife 1 or 2 blocks away this is the place. The bartenders make great drinks! This place is chic and cool, not really focus... More 

Was this review helpful? Yes
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed May 29, 2015

It makes me sad to write this review as my sister stayed here 5 years ago and recommended it to my wife and I on our honeymoon. Playa Del Carmen has grown a lot in 5 years, and to Deseo's detriment it has had a negative effect as Deseo is in such a busy spot now. We stayed in a... More 

Was this review helpful? Yes
Greensboro, North Carolina
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed May 26, 2015

I stayed here for one night. The music being played both at the hotel bar and the streets around the hotel is very loud and goes very late into the night. The room was a bit strange for me. There is not a separate bathroom, just a few light sheets acting as a wall. Additionally, there is a bathtub in... More 

Was this review helpful? Yes
Bray, Ireland
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed April 26, 2015

We stayed here for 2 nights in April expecting and looking forward to a lively hotel, with accommodation to live up to its price tag. Lively we got! The music from the street did not stop until 6 am , the room is not remotely sound proof and there was a huge construction project next door. Unless you are deaf... More 

Was this review helpful? Yes 1
Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed March 29, 2015

The first time to Playa Del Carmen it was small fishing village with street tacos....and when I saw the beach I knew I had found a GEM....well so did millions of other people...but I am happy to share! Fast forward 25 years and I still love it in spite of the now slick atmosphere! I finally stayed at the UBER... More 

Was this review helpful? Yes
Dana Point, California, United States
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 25, 2015

I recently stayed at this hotel and it was a great experience. The staff are very friendly and accommodating. I had an issue with the air conditioning in my room and they promptly changed my room. There is a nice roof top pool and bar. They play great music at night, making it a cool place to hang out. This... More 

Was this review helpful? Yes
Boston
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 7, 2015 via mobile

At noon music starts and continues gradually getting louder and louder around 9pm when typically incompetent DJs blast their creations until 12.30am. Then as a guest you get to listen to the town's favorite hot spot "Coco Bongo" more contemporary music which is blasted down the street with mega speakers until 5am. That allows you two hours of rest until... More 

Was this review helpful? Yes 2
Rio de Janeiro, RJ
1 review
5 of 5 stars Reviewed February 25, 2015

Honestly, one of the best experiences of my life in a hotel. Beautiful rooms and instalations but mostly, a TEAM TO DIE FOR. The bartenders, room keepers, recepcionists. Super nice, Always aware, ultra professionals, each one of them, very special. Highly recommend deseo!

Was this review helpful? Yes
IVANCC2005, Manager at Deseo Hotel, responded to this review

Dear Gabriel, First of all, thank you very much for posting such an optimistic review from your stay at Desoe Hotel + Lounge in Playa del Carmen. At Deseo we truly enjoy pampering our guests, as for the staff members you have mentioned in your review, i will make sure to pass on your kind comments to all of them,... More 

London, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 19, 2015

Hotel Deseo is superbly located and prob the best run hotel we have ever stayed at and we travel! The roof top pool is a great suntrap and no issues getting a sunbed (literally bed sized beds by the pool!) Breakfast is basic but fine and in a lovely location poolside. The rooms are kept clean to the highest standard.... More 

Was this review helpful? Yes 1
IVANCC2005, General Manager at Deseo Hotel, responded to this review

Your comments are very important for us and we are grateful that you take some minutes from your valued time and make this fabulous review from us. Thank you again for your value review and for visiting us and we hope to have the privilege to host you once again in a near future! More 

Athens, Greece
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 10, 2014

The hotel is really nice (as it looks on the pics...) and very clean! Rooms are very good size and very clean as well! The bar and the pool are amazing! I cannot find anything negative about this hotel! The location is perfect to be close to everything! Definately to go back when i visit again... Value for money hotel... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

87 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (87)
Viewed
Pool/beach area (13)
Viewed
Hotel & grounds (26)
Viewed
Dining (6)
Viewed
Room/suite (16)
Viewed
View from room (1)
Viewed
Family/play areas (1)
Viewed
Bathroom (2)
Viewed
Other (22)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay