We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 199 Playa del Carmen hotels

Hacienda Paradise Boutique Hotel by Xperience Hotels

3.5 of 5 Hotel   |   Calle 20, Playa del Carmen 77710, Mexico
Hotel website
Hotel amenities
Special Offer
Package Deal
Save Saved
You added Hacienda Paradise Boutique Hotel by Xperience Hotels to your Saves list
Hacienda Paradise Boutique Hotel by Xperience Hotels
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
92%
Ranked #34 of 199 hotels in Playa del Carmen
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Amy D Los Angeles, California
  • Overview
  • Reviews (799)
  • Photos (443)
  • Amenities
  • Q&A
  • Room tips (59)
  • Location
  • More
Write a Review

799 people have reviewed this hotel

Traveler rating
    534
    201
    40
    16
    8
See reviews for
107
464
49
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Los Angeles, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Me and husband stayed here in 2011 for our 2nd half of honeymoon. It was fantastic. Great location, as we were able to walk 2 or 3 blocks to the main street with all shops, restaurants and bars. I have read that certain hotels are next to loud night clubs or bars, but not this one. If you are looking... More

Was this review helpful? Yes
Orlando, Florida
Contributor
11 reviews 11 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

after reading the reviews..cant agree... 1st, the good: good location for a hotel that is not on the beach, but close by. you are close to everything, beach, shopping, grocery, nightlife, restaurants. the staff is great, has a mini-frig.. the bad: basic room. no coffee maker, no alarm clock. no mini bar as indicated. bed is hard but sleepable. no... More

Was this review helpful? Yes 3
SARASOTA
Top Contributor
89 reviews 89 reviews
65 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great hotel just a block from 5th Avenue just a 10 minute entertaining walk to the ferry and bus terminals. There are so any restaurants, stores clubs, services that I won't even try to mention them and the beach is just a 2 short blocks away. Also I have been told that guests here can take advantage... More

Was this review helpful? Yes
Windsor, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

After reading review on TripAdvisor we decided to book Hacienda. My wife and I fell in love with this place after the first day. It is in a perfect location. Close to everything, safe area, clean rooms, had everything we needed. The best thing about this hotel though is the staff. Jorge and Saul at the Front Desk help you... More

Was this review helpful? Yes 1
CA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was in a great location . Juan served us breakfast each day. He was very friendly and attentive. The front desk staff was very helpful with suggestions for dinner. I would highly recommend this hotel

Was this review helpful? Yes
Tuxtla Gutierrez, Mexico
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here two nights at the end of June and loved it: nice modern rooms, quiet, central location, big breakfast with variety, and lovely pool for a swim after sunset. Won't look for another place in the same price category when I come back.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 weeks ago

When searching for a hotel in playa, i was a bit reluctant to go with a smaller hotel rather than a resort. HACIENDA PARADISE was quaint and nice. BUT WHAT MADE OUR STAY AWESOME WAS THE SERVICE FROM THE HOTEL STAFF. JORGE was the best from the minute we walked in. We sorry that we didn't see him our last... More

Was this review helpful? Yes
Dallas, Texas
2 reviews
4 of 5 stars Reviewed 5 weeks ago

This hotel was amazing!! It was in a perfect location- very close to 5th where most of the shops and restaurants are and 5 blocks from the beach. When you stay here, you get access to 3 private beaches. They had coffee and filtered water available at all times. Also, very very clean! The staff was very friendly and helpful.... More

Was this review helpful? Yes
New York, NY
Reviewer
5 reviews 5 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 17, 2014

Finding a hotel that allows pets can't be easy - - until I found the Hacienda Paradise! From the moment I stopped in to inquire about their rates; to time I checked in; and to the moment we left for the airport - I have nothing but great things to say about the hotel, particularly the staff! The location is... More

Was this review helpful? Yes
Plano, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 16, 2014

The staff provided excellent service. Everyone was very friendly and helpful. Keys have large wooden plaques so you can leave your key with them when you go out. I never had to give them my room number. They knew right away which key to give me when I returned. One thing to note: key has magnetic pin on it that... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Hacienda Paradise Boutique Hotel by Xperience Hotels, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hacienda Paradise Boutique Hotel by Xperience Hotels? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hacienda Paradise Boutique Hotel by Xperience Hotels

Address: Calle 20, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hacienda Paradise Boutique Hotel by Xperience Hotels 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, HotelTravel.com, Hotels.com, Tingo, Priceline, Travelocity, HotelsClick, BookingOdigeoWL, Despegar.com, BookIt.com, HostelWorld, HostelBookers, Agoda, Venere and Otel so you can book your Hacienda Paradise Boutique Hotel by Xperience Hotels reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hacienda Paradise Boutique Hotel By Xperience Playa Del Carmen
Hotel Hacienda Paradise Boutique
Hacienda Paradise Boutique Hotel By Xperience Hotels Riviera Maya/Playa Del Carmen, Mexico

443 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (397)
Viewed
Pool/beach area (70)
Viewed
Hotel & grounds (54)
Viewed
Room/suite (90)
Viewed
View from room (16)
Viewed
Bathroom (19)
Viewed
Dining (20)
Viewed
Family/play areas (1)
Viewed
Other (127)

Management photos: Courtesy of the property manager

Viewed
All management photos (47)
Viewed
Pool/beach area (4)
Viewed
Room/suite (10)
Viewed
Bathroom (3)
Viewed
Dining (4)
Viewed
View from room (1)
Viewed
Hotel & grounds (1)
Viewed
Other (24)

Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#20 Business Hotel in Playa del Carmen #28 Romantic Hotel in Playa del Carmen #31 Family Hotel in Playa del Carmen
Hotel Class
Official Description (provided by the hotel)
A private oasis of elegance and seduction in the heart of Playa del Carmen. This stylish hotel offers a unique and memorable holiday experience in the idyllic setting of the cosmopolitan and coastal city of Playa del Carmen.Hacienda Paradise enjoys an excellent location close to the famous 5th Avenue and its numerous shops, restaurants and bars. Located between the 10th Avenue and the famous "Quinta Avenida" (5th Avenue), pedestrian walkway only two blocks away from the Caribbean Sea, this Boutique hotel offers relax and comfort steps away from some of the most beautiful powder white sandy and turquoise crystalline water the Mayan Riviera has to offer. ... more   less 
Number of rooms
33

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer