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All 199 Playa del Carmen hotels

Hacienda Paradise Boutique Hotel by Xperience Hotels

3.5 of 5 Hotel   |   Calle 20, Playa del Carmen 77710, Mexico
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Ranked #30 of 199 Hotels in Playa del Carmen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Wayne O Orange, Connecticut, United States
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826 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
Orange, Connecticut, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

nice, quite, clean rooms and one block to the 5th ave shopping area. like i mentioned in my title, the staff was awesome, almost everyone spoke English and the few who didn't were learning. everyone went out of there way to accommodate me. i stayed for only 5 days at the Hacienda Paradise while i was looking for an apartment,... More

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Hampton, Va.
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My wife & I stayed here from Sept.12-17-2014 The hotel is located near the center of Playa del Carmen, and 1 block off the 5th ave shopping district. This is a fairly quite hotel. Nice Staff that speaks english and very helpful. The hotel was always kept clean and presentable. There were some minor updates needed in our room such... More

Was this review helpful? Yes 1
XperienceHotels, Director de Relaciones con Clientes at Hacienda Paradise Boutique Hotel by Xperience Hotels, responded to this review

Dear Ambassador, On behalf of all our hospitality devotees we would like to thank you for your feedback and for choosing Hacienda Paradise to spend your vacations in Playa del Carmen . We would like to inform you that we carried out a thorough cleaning and testing of the A/C to ensure that our next ambassadors will be comfortable and... More

Nuremberg, Germany
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

For me and my wife it was the first time to spend our summer vacation in Mexico. Normally, we stay in appartments in Italy, Spain or the Canary Islands. This time, we wanted to find something in between a big all inclusive hotel on the beach and an appartment. I think, we found the best compromise in the cosy, quiet... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I spent there 15 amazing days, Carlos was professional and his Italian was really good!! Cleanliness and availability are their key-words! I told my friends to enjoy this beautiful place and spend 15 unforgettable days as I did!!! :) :D

Was this review helpful? Yes 1
San Jose, California
Contributor
20 reviews 20 reviews
11 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

If first impressions are important, then the one at the hotel was great. When we walked in after a short taxi ride from the bus terminal, Lorena at the front desk made us feel so welcome. Of course it was nice her English is excellent, making the check-in that much easier. Our room was great: a king size bed, refrigerator,... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Loved this place clean and great service. The concerige carlos was super friendly and made our stay very pleasant. Thank you:) the food was decent and the staff there were amazing! I would higjly recommend this place to family and friends. I will also be returning at the end of September and will be booking here for sure:)

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Carlos helped me so much. I was lost and drunk and he brought me to my room safely! He didn't come in and was very respectful. Thank you so much for the stay I had a blast and will definitely come back!

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff and the place is just amazing, everybody allways offering their help and allways friendly. The rooms allways clean and the pool allways looks wellcoming. Will be back for sure. Thanks for making our Mexico experience so confortable and easy.

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India
Top Contributor
57 reviews 57 reviews
50 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed August 11, 2014

At the price you pay for Hacienda Paradise, it is amazing. The location itself is ideal. A minutes walk takes you to the main street and that too bang in the centre giving you the option of taking a left or a right. It basically means that you don't need to walk a long distance to get anywhere. Breakfast is... More

Was this review helpful? Yes 2
Sydney
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed August 5, 2014

The hotel staff were very helpful and always friendly nothing seemed too much trouble even if it was beyond their control. The location was great close to 5th Ave but still quiet. Limited breakfast choice but what was there was very good. Very clean. Nice small pool. Couldn't fault the hotel. Would recommend to anyone.

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Additional Information about Hacienda Paradise Boutique Hotel by Xperience Hotels

Address: Calle 20, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hacienda Paradise Boutique Hotel by Xperience Hotels 3.5*
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Also Known As:
Hacienda Paradise Boutique Hotel By Xperience Playa Del Carmen
Hotel Hacienda Paradise Boutique
Hacienda Paradise Boutique Hotel By Xperience Hotels Riviera Maya/Playa Del Carmen, Mexico

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