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All 198 Playa del Carmen hotels

Hacienda Paradise Boutique Hotel by Xperience Hotels

3.5 of 5 Hotel   |   Calle 20, Playa del Carmen 77710, Mexico
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Ranked #38 of 198 hotels in Playa del Carmen
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
rachel53 Palestine, Texas
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749 people have reviewed this hotel

Traveler rating
    500
    186
    39
    16
    8
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100
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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English first
Palestine, Texas
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What a great little paradise for sure. Shhhhh-we don't want others to know. Staff is outstanding. Location really good for 5th ave. Book rooms on 10th ave -the 22nd street rooms had noise from the two nightclubs on 2 of our 5 nights. Bathroom was a bit humid and beds very firm, but the refrigerator in the room was a... More

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Dallas, Texas
Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We really enjoyed our 2 nights in Playa del Carmen. The Paradise is in a fantastic location just one block off fifth avenue, so it's very close to the beach and nightlife yet far enough away to not hear any loud music at night. The staff was equally outstanding. Everyone we had contact with there were extremely friendly and helpful.... More

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St. John's, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was absolutely fabulous.. lovely rooms, comfortable bed and pillows, very clean. The continental breakfast was superb!! Good location. The staff was awesome!! very friendly and supportive. Would like to mention a special thanks to Marco for all his support and assistance. As well, Horge, Carlos, Christian were a delight!! The sister hotel, Illusions was also great. Special thanks... More

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Melbourne, Australia
Contributor
18 reviews 18 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We loved Hacienda Paradise. A great location - a block away from 5th Avenue .... the heartbeat of Playa. Our room was small-ish with a balcony overlooking the pool. The room and hotel and grounds were so clean. Everyday, at any time, there was at least one staff member cleaning a window, sweeping, cleaning the pool, painting something, sweeping something,... More

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Brandon, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 1, 2014

We found the staff at the Hacienda Paradise to be extremely friendly; they made us feel like they appreciated our business and went out of their way to be helpful. Marco Marinelli, the concierge went above and beyond in helping us to find great restaurants and areas to visit. The rooms are very clean and well maintained and the location... More

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New Braunfels, Texas
1 review
5 of 5 stars Reviewed February 24, 2014

We stayed at Hacienda Paradise for one week. It is very clean and well maintained. The staff are awesome. Our daily maid service was wonderful -- new surprise every day. The front desk staff and breakfast servers were very friendly and helpful. We speak English and they all spoke excellent English..... we tried our hand at some Spanish and they... More

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Newington, Connecticut, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 24, 2014

to say that our stay at Hacienda exceeded our expectations doesn't do it justice. it was fabulous, start to finish. all the staff, Marco, the girls, the desk guys, the servers were amazing. never seemed anything but genuinely happy to have us & weren't acting. the hotel was awesome, not too big, clean & the location, forget about it. it... More

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San Francisco, California
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 23, 2014

The staff at Hacienda Paradise were very attentive and helpful. On our second day in Playa my girlfriend and I were looking to make a visit to Chichen Itza and the one of the ladies at the hotel set us up with a great tour, which took us there in a small van for a good price. The hotel is... More

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Helsinki, Finland
1 review
4 of 5 stars Reviewed January 18, 2014

We stayed for two weeks at your hotel with a large group and everyone in the group was very pleased with your hotel. Hacienda Paradice is a clean and comfortable hotel with excellent service. I recommend Hotel Hacienda Paradise very warm welcome to all who are traveling to Playa del Carmen.

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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 12, 2014

Hacienda Paradise was located just one block off of 5th Ave, in a quiet and safe neighbourhood. We decided to add a couple nights stay at this hotel, after our all inclusive, to make the most of the restaurants, lounges and shopping that PDC has to offer. We really enjoyed our stay, and we would recommend it. The hotel is... More

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Additional Information about Hacienda Paradise Boutique Hotel by Xperience Hotels

Also Known As:
Hacienda Paradise Boutique Hotel By Xperience
Hacienda Paradise Boutique Hotel By Xperience Playa Del Carmen
Hotel Hacienda Paradise Boutique
Hacienda Paradise Boutique Hotel By Xperience Hotels Riviera Maya/Playa Del Carmen, Mexico
Address: Calle 20, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Playa del Carmen
#28 Romantic Hotel in Playa del Carmen
#32 Family Hotel in Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hacienda Paradise Boutique Hotel by Xperience Hotels 3.5*
Official Description (provided by the hotel):
A private oasis of elegance and seduction in the heart of Playa del Carmen. This stylish hotel offers a unique and memorable holiday experience in the idyllic setting of the cosmopolitan and coastal city of Playa del Carmen.Hacienda Paradise enjoys an excellent location close to the famous 5th Avenue and its numerous shops, restaurants and bars. Located between the 10th Avenue and the famous "Quinta Avenida" (5th Avenue), pedestrian walkway only two blocks away from the Caribbean Sea, this Boutique hotel offers relax and comfort steps away from some of the most beautiful powder white sandy and turquoise crystalline water the Mayan Riviera has to offer. ... more   less 
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