Just returned after 10 days. This was our 6th trip to Playa and our first stay at Hacienda. We will definitely be back. All the staff were excellent and the rooms were spacious and clean. Great value and location. Thanks to all! More

I was looking for a reasonable quality boutique hotel in Playa for my first visit. Using Tripadvisor i selected Hacienda Paradise & could not have been more pleased with the choice. The hotel is well located close to 5th Ave, has all necessary faclities. It offers good value accommodation and facilities, is very clean and has a relaxed atmosphere. I... More

The only downside was that on the night we arrived the hotel next door had a VERY loud disco that went on until 3 in the morning! Not good and nothing the staff could do seemed to reduce the volume. More

I agreed to go to Playa del Carmen, last December, with our son & daughter-in-law, with some trepidation, having been totally unaware of the place. However, after spending 5 nights there, I was completely captivated by all the staff, that was always ready to help in every situation. My room was always kept immaculately clean, & I was pleased &... More

We are in our 60's, from the midwest USA, and have travelled 20-25 week long trips to MX. We've been to Playa maybe 10 weeks with about 5 of those at the Hacienda. We have not found a better value or more friendly, helpful staff. From the ownership group down through the housecleaners, they are all great. They really seem... More

We just returned from our trip to Playa/the surrounding areas, and found Hacienda Paradise Boutique to have been a great find for our first stay in Playa. Good location with respect to 5th Ave/never needed to take a taxi at all, but a bit far from the ADO stations (and we walk fast...) Pros: - Beach Towels were great-- thick,... More

We stayed on december 26-30 and it was not a good experienced. The hotel is just a regular 2 stars hotel, nothing to do with a boutique hotel. 1- They charged over $ 220 and it doesnt even include breakfast. The breakfast was so simple and basic, it was not even worthted to ask and debate for complimentary breakfast. 2-... More

On our way from Cancun airport we were party to a tour of some of the purpose built, larger, out of town, spa resorts thanks to number of minibus drop offs. When we entered Playa del Carmen and pulled up outside The Paradise Hacienda, I must admit, it felt a little small and basic by comparison. However as soon as... More

Really nice hotel. Not a "fancy" one but really really nice. Worth mentioning is the great hotel team! And Good breakfast, nice small swimming pool. Location close to the beach.. Deffenetly "value for money" hotel More